RE: Disappearing Messages

2002-01-17 Thread Harrison, Peter

Tris
How surprising they have reappeared now - and the user swears blind they did
not do it! No Comment. Guess I should not have been so quick to look for a
link between system and user errors.
Peter
-Original Message-
From: Tristan Gayford [mailto:[EMAIL PROTECTED]] 
Sent: 11 January 2002 14:54
Subject: RE: Disappearing Messages

May be worth running the /cleanviews switch and/or having a look at the
mailboxes in question using the Exchange 5 client.
-Original Message-
From: Harrison, Peter [mailto:[EMAIL PROTECTED]] 
Sent: 11 January 2002 14:28
To: Exchange Discussions
Subject: Disappearing Messages

Exchange 5.5/SP4 Win2K/SP2 and OL2000
At the begging of the week we merged to previously independent exchange
organisations into the same site using move server wizard to join one to the
other. On the whole it seems to have gone OK but ... a few users have
reported that when they move files between folders in their exchange mailbox
using OL2000 the file disappears from the source but does not appear in the
target. 
We seem to have fixed one by emptying the folder completely, restarting and
now it is OK. 
A similar thing is happening to a couple of people with deleted items. They
delete a file and it does not appear in deleted items (Yes I have checked
and they have not set delete immediately). I have seen a mailbox that has a
deleted file in the bin, then a gap where we cannot find the deleted item,
then another file saved in the bin. Using recover deleted items cannot find
them either. These users are in the "correct" organisation on the
pre-existing server not the imported users/server.
Has anyone got any ideas; are we looking at an exchange glitch or an outlook
problem?
Peter
--


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RE: Disappearing Messages

2002-01-11 Thread Tristan Gayford

May be worth running the /cleanviews switch and/or having a look at the
mailboxes in question using the Exchange 5 client.

Tris


Tristan Gayford
Deputy Systems & Network Manager
Cranfield University at Silsoe

-Original Message-
From: Harrison, Peter [mailto:[EMAIL PROTECTED]] 
Sent: 11 January 2002 14:28
To: Exchange Discussions
Subject: Disappearing Messages

Exchange 5.5/SP4 Win2K/SP2 and OL2000
At the begging of the week we merged to previously independent exchange
organisations into the same site using move server wizard to join one to the
other. On the whole it seems to have gone OK but ... a few users have
reported that when they move files between folders in their exchange mailbox
using OL2000 the file disappears from the source but does not appear in the
target. 
We seem to have fixed one by emptying the folder completely, restarting and
now it is OK. 
A similar thing is happening to a couple of people with deleted items. They
delete a file and it does not appear in deleted items (Yes I have checked
and they have not set delete immediately). I have seen a mailbox that has a
deleted file in the bin, then a gap where we cannot find the deleted item,
then another file saved in the bin. Using recover deleted items cannot find
them either. These users are in the "correct" organisation on the
pre-existing server not the imported users/server.
Has anyone got any ideas; are we looking at an exchange glitch or an outlook
problem?
Peter
--
Peter Harrison
Network and Communications Manager
School of Industrial and Manufacturing Sciences
Cranfield University - Cranfield - Bedford - MK43 0AL
Tel: 01234 754248

 

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RE: Disappearing Messages

2002-01-11 Thread Joyce, Louis

There arent any filters present on any of the Outlook sessions are there?

Regards

Mr Louis Joyce
Computer Support Analyst
Network Administrator
BT Ignite eSolutions




-Original Message-
From: Harrison, Peter [mailto:[EMAIL PROTECTED]]
Sent: 11 January 2002 14:28
To: Exchange Discussions
Subject: Disappearing Messages


Exchange 5.5/SP4 Win2K/SP2 and OL2000
At the begging of the week we merged to previously independent exchange
organisations into the same site using move server wizard to join one to the
other. On the whole it seems to have gone OK but ... a few users have
reported that when they move files between folders in their exchange mailbox
using OL2000 the file disappears from the source but does not appear in the
target. 
We seem to have fixed one by emptying the folder completely, restarting and
now it is OK. 
A similar thing is happening to a couple of people with deleted items. They
delete a file and it does not appear in deleted items (Yes I have checked
and they have not set delete immediately). I have seen a mailbox that has a
deleted file in the bin, then a gap where we cannot find the deleted item,
then another file saved in the bin. Using recover deleted items cannot find
them either. These users are in the "correct" organisation on the
pre-existing server not the imported users/server.
Has anyone got any ideas; are we looking at an exchange glitch or an outlook
problem?
Peter
--
Peter Harrison
Network and Communications Manager
School of Industrial and Manufacturing Sciences
Cranfield University - Cranfield - Bedford - MK43 0AL
Tel: 01234 754248

 

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List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
Archives:   http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin:[EMAIL PROTECTED]

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