RE: Contacts problem
Title: Message Found the problem - 'twas a corrupt Contact entry. It look like both users added a contact list from a colleague that contained the corrupted item. Once I removedthe item restarted Outlook,everything was fine. Eric -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Tuesday, July 16, 2002 1:42 PMTo: MS-Exchange Admin IssuesSubject: RE: Contacts problem Yah,that's what I thought, too. Just wanted to get a second opinion. I'll update the list when I have the solution. -Original Message-From: William Lefkovics [mailto:[EMAIL PROTECTED]]Sent: Tuesday, July 16, 2002 1:39 PMTo: MS-Exchange Admin IssuesSubject: RE: Contacts problem Well, I have nothing useful then. :o( I think it is client-side though. Perhaps a repair or reinstall of Outlook? -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 16, 2002 10:31 AMTo: MS-Exchange Admin IssuesSubject: RE: Contacts problem Oops! Sorry, William. SR-1 is installed. -Original Message-From: William Lefkovics [mailto:[EMAIL PROTECTED]]Sent: Tuesday, July 16, 2002 1:25 PMTo: MS-Exchange Admin IssuesSubject: RE: Contacts problem Outlook2000 SR1? -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 16, 2002 10:20 AMTo: MS-Exchange Admin IssuesSubject: Contacts problem Hello all, I have two users with this problem (different servers, same site): When creating a new message, they click the 'To...' button, switch to Contacts in the 'Show names from the...' field, and start to scroll down the list. Each of them get about 1/3 - 1/2 of the way down the list, then Outlook freezes for a few seconds then displays the error: "Outlook.exe has encountered an error"; they click OK Outlook quits. Both are running Outlook 2000 on Win2K Pro. Exchange version is 5.5 sp4 running on Win2k server. Any ideas or suggestions? TIA, Eric Holliday Exchange Administrator Logistics Management Institute McLean, VA List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Contacts problem
Title: Contacts problem Hello all, I have two users with this problem (different servers, same site): When creating a new message, they click the 'To...' button, switch to Contacts in the 'Show names from the...' field, and start to scroll down the list. Each of them get about 1/3 - 1/2 of the way down the list, then Outlook freezes for a few seconds then displays the error: Outlook.exe has encountered an error; they click OK Outlook quits. Both are running Outlook 2000 on Win2K Pro. Exchange version is 5.5 sp4 running on Win2k server. Any ideas or suggestions? TIA, Eric Holliday Exchange Administrator Logistics Management Institute McLean, VA List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Contacts problem
Title: Message Oops! Sorry, William. SR-1 is installed. -Original Message-From: William Lefkovics [mailto:[EMAIL PROTECTED]]Sent: Tuesday, July 16, 2002 1:25 PMTo: MS-Exchange Admin IssuesSubject: RE: Contacts problem Outlook2000 SR1? -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 16, 2002 10:20 AMTo: MS-Exchange Admin IssuesSubject: Contacts problem Hello all, I have two users with this problem (different servers, same site): When creating a new message, they click the 'To...' button, switch to Contacts in the 'Show names from the...' field, and start to scroll down the list. Each of them get about 1/3 - 1/2 of the way down the list, then Outlook freezes for a few seconds then displays the error: "Outlook.exe has encountered an error"; they click OK Outlook quits. Both are running Outlook 2000 on Win2K Pro. Exchange version is 5.5 sp4 running on Win2k server. Any ideas or suggestions? TIA, Eric Holliday Exchange Administrator Logistics Management Institute McLean, VA List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Contacts problem
Title: Message Yah,that's what I thought, too. Just wanted to get a second opinion. I'll update the list when I have the solution. -Original Message-From: William Lefkovics [mailto:[EMAIL PROTECTED]]Sent: Tuesday, July 16, 2002 1:39 PMTo: MS-Exchange Admin IssuesSubject: RE: Contacts problem Well, I have nothing useful then. :o( I think it is client-side though. Perhaps a repair or reinstall of Outlook? -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 16, 2002 10:31 AMTo: MS-Exchange Admin IssuesSubject: RE: Contacts problem Oops! Sorry, William. SR-1 is installed. -Original Message-From: William Lefkovics [mailto:[EMAIL PROTECTED]]Sent: Tuesday, July 16, 2002 1:25 PMTo: MS-Exchange Admin IssuesSubject: RE: Contacts problem Outlook2000 SR1? -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 16, 2002 10:20 AMTo: MS-Exchange Admin IssuesSubject: Contacts problem Hello all, I have two users with this problem (different servers, same site): When creating a new message, they click the 'To...' button, switch to Contacts in the 'Show names from the...' field, and start to scroll down the list. Each of them get about 1/3 - 1/2 of the way down the list, then Outlook freezes for a few seconds then displays the error: "Outlook.exe has encountered an error"; they click OK Outlook quits. Both are running Outlook 2000 on Win2K Pro. Exchange version is 5.5 sp4 running on Win2k server. Any ideas or suggestions? TIA, Eric Holliday Exchange Administrator Logistics Management Institute McLean, VA List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: E-mail Content Filtering Recommendations
Title: RE: E-mail Content Filtering Recommendations So, has anyone tried Mail-Gear 2.0 from Symantec? Eric -Original Message-From: Abercrombie, Sherry [mailto:[EMAIL PROTECTED]]Sent: Friday, June 21, 2002 11:07 AMTo: MS-Exchange Admin IssuesSubject: RE: E-mail Content Filtering Recommendations So does Mail Essentials, this one was quarantined until I approved it -Original Message- From: Brian Politis [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 20, 2002 3:29 PM To: MS-Exchange Admin Issues Subject: RE: E-mail Content Filtering Recommendations Sorry if I offended anyone. I am new to this list, and it seems a little less informal than some of the other list I am on. I will be more careful in the future. P.S. - With Mail Marshal you can setup a rule to prevent any language you feel is offensive from coming through! -Original Message- From: Lynne Seamans [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 20, 2002 1:24 PM To: MS-Exchange Admin Issues Subject: RE: E-mail Content Filtering Recommendations But not your choice of language. -Original Message- From: Matthew Carpenter [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 20, 2002 13:27 To: MS-Exchange Admin Issues Subject: Re: E-mail Content Filtering Recommendations I appreciate your honesty on that Brian. - Original Message - From: "Brian Politis" [EMAIL PROTECTED] To: "MS-Exchange Admin Issues" [EMAIL PROTECTED] Sent: Thursday, June 20, 2002 10:32 AM Subject: RE: E-mail Content Filtering Recommendations Mail Marshal pretty much kicks ass, as an external mail gateway. They also just released a product that will filter all mail on your Exchange2000 box even between internal users. (Yes, I am a reseller for this product, but it really does work extremely well) -Original Message- From: Thomas Cross [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 20, 2002 11:07 AM To: MS-Exchange Admin Issues Subject: Re: E-mail Content Filtering Recommendations Anything that does the job well isn't cheap. We use eManager by Trend and it does a fairly good job once you tweak it. Tom List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Re-homing a Public Folder
Title: Re-homing a Public Folder Setup: Exchange 5.5 Enterprise sp4, running on Win2K server I want to re-home my Offline Address Book PF to another server within the same site (bigger, faster server). Is it really as easy as changing the Home server location on the Advanced tab (for prop. of said Public Folder) and letting the changes propagate? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Re-homing a Public Folder
Title: Message Jennifer- Thanks for the info! Eric -Original Message-From: Baker, Jennifer [mailto:[EMAIL PROTECTED]] Sent: Tuesday, May 28, 2002 12:37 PMTo: MS-Exchange Admin IssuesSubject: RE: Re-homing a Public Folder You will need to change it here: Configuration DS-Site configuration offline address book -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, May 28, 2002 8:08 AMTo: MS-Exchange Admin IssuesSubject: Re-homing a Public Folder Setup: Exchange 5.5 Enterprise sp4, running on Win2K server I want to re-home my Offline Address Book PF to another server within the same site (bigger, faster server). Is it really as easy as changing the "Home server" location on the Advanced tab (for prop. of said Public Folder) and letting the changes propagate? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Public Folders NOT replicating
Title: Public Folders NOT replicating I need help with configuring PF replication. I am running Exchange 5.5 SP3 (Enterprise)on Win2000. I have one site with eight servers. I thought PF replication was occuring, but apparently not. In particular, I cannot get the offline address book to replicate beyond the Home server. TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Outlook 2000 hangs
Title: Outlook 2000 hangs Hello all, Environment: Exchange 5.5 (sp3) Enterprise, server OS: Win2000; client OS Win2000 Pro Here's my situation. I have a user who starts up her OL2K client normally (CW mode) after a few seconds, the app hangs. I get the same result on my system, logging into her account. It seems to happen faster if I click on any component (Contacts, Tasks, etc.). Suggestions, ideas? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute voice: 703.917.7117 fax: 703.917.7596 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] - There are two major products that come out of Berkeley: LSD and UNIX. We don't believe this to be a coincidence. List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Outlook 2000 hangs
Title: Message She's got about 290Mb in her mailbox. Same prob with a new profile. I must mention, however, that I have created a profile on my PC (Same Org, same site, different server) and have run into the same error. I am going to try the exmerge route, as Steve Clark suggested (on another list). Eric -Original Message-From: Missy Koslosky [mailto:[EMAIL PROTECTED]] Sent: Wednesday, May 01, 2002 3:25 PMTo: MS-Exchange Admin IssuesSubject: Re: Outlook 2000 hangs How much mail is in her mailbox? What happens if you re-create her profile? Missy - Original Message - From: HOLLIDAY, Eric To: MS-Exchange Admin Issues Sent: Wednesday, May 01, 2002 1:38 PM Subject: Outlook 2000 hangs Hello all, Environment: Exchange 5.5 (sp3) Enterprise, server OS: Win2000; client OS Win2000 Pro Here's my situation. I have a user who starts up her OL2K client normally (CW mode) after a few seconds, the app hangs. I get the same result on my system, logging into her account. It seems to happen faster if I click on any component (Contacts, Tasks, etc.). Suggestions, ideas? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute voice: 703.917.7117 fax: 703.917.7596 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] - There are two major products that come out of Berkeley: LSD and UNIX. We don't believe this to be a coincidence. List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Making email delete itself
Title: Message My CEO has been told by a colleaguethat there is an Outlook 2000add-on that will remove messages past a preset expiration date,no matter where the message has been sent. He's getting info on the name of this application at my request. Has anyone everheard of an app that will actually do this? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute [EMAIL PROTECTED] "Yoda of Borg are we: Futile is resistance. Assimilate you, we will" List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Making email delete itself
Title: RE: Making email delete itself Thanks, Steve. Has anyone had any experience with this product? -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 1:51 PM To: MS-Exchange Admin Issues Subject: RE: Making email delete itself Yes. It's called disappearing email: http://www.disappearing.com Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 1:44 PM To: MS-Exchange Admin Issues Subject: Making email delete itself My CEO has been told by a colleague that there is an Outlook 2000 add-on that will remove messages past a preset expiration date, no matter where the message has been sent. He's getting info on the name of this application at my request. Has anyone ever heard of an app that will actually do this? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] _ Yoda of Borg are we: Futile is resistance. Assimilate you, we will List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Making email delete itself
Title: Message Ben. I'm with you. Really. I tried to tell him that I didn't think it was a good idea, but I have to find out what I can, regardless. Eric Holliday LMI Exchange Administrator -Original Message-From: Ben Winzenz [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 1:53 PMTo: MS-Exchange Admin IssuesSubject: RE: Making email delete itself I think you and your CEO are both dreaming. You think there is an app out there that will not only control your mail system, but everyone else's mail system in the world? That, in essence, is what you are saying. Wake up. It's not going to happen. You can control what is on your system, or organization, and that is it. Now if that is what you were referring to, then that's different. Mailbox Manager from SP4 will manage mailboxes and delete items past a certain date. But that is only within your organization, and only on the servers that have implemented it. Ben Winzenz, MCSE Network/Systems Administrator Peregrine Systems -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 12:44 PMTo: MS-Exchange Admin IssuesSubject: Making email delete itself My CEO has been told by a colleaguethat there is an Outlook 2000add-on that will remove messages past a preset expiration date,no matter where the message has been sent. He's getting info on the name of this application at my request. Has anyone everheard of an app that will actually do this? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute [EMAIL PROTECTED] "Yoda of Borg are we: Futile is resistance. Assimilate you, we will" List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Making email delete itself
Title: RE: Making email delete itself Yah, looks interesting, if a bit scary. But, I wonder how it deals with messages that are copied to an offline store? -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 2:07 PM To: MS-Exchange Admin Issues Subject: RE: Making email delete itself No dream - puts a time stamp on the email. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 1:53 PM To: MS-Exchange Admin Issues Subject: RE: Making email delete itself I think you and your CEO are both dreaming. You think there is an app out there that will not only control your mail system, but everyone else's mail system in the world? That, in essence, is what you are saying. Wake up. It's not going to happen. You can control what is on your system, or organization, and that is it. Now if that is what you were referring to, then that's different. Mailbox Manager from SP4 will manage mailboxes and delete items past a certain date. But that is only within your organization, and only on the servers that have implemented it. Ben Winzenz, MCSE Network/Systems Administrator Peregrine Systems -Original Message- From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 12:44 PM To: MS-Exchange Admin Issues Subject: Making email delete itself My CEO has been told by a colleague that there is an Outlook 2000 add-on that will remove messages past a preset expiration date, no matter where the message has been sent. He's getting info on the name of this application at my request. Has anyone ever heard of an app that will actually do this? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] _ Yoda of Borg are we: Futile is resistance. Assimilate you, we will List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Error when backing up Exch. 5.5 (using MS backup)
Title: Message Well, actually, SAN _is_ supported; NAS is not. Here is the reference William included on a previous reply[1]: http://www.microsoft.com/technet/treeview/default.asp?url=/TechNet/prodtechnol/exchange/deploy/prodspecs/exchstor.asp On a somewhat-related note, WHO thought up these acronyms?! SANNAS; I wonder if I should read the documentation backwards, to find any hidden messages :) [1] Thanks, William! Eric -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 11:19 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Apologize, William already answered this...SAN is "dude, you are SO NOT SUPPORTED" -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 06, 2001 23:16To: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Whats Supported with MS -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 06, 2001 16:24To: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) William, AFAIK, Exchange will workwith a SAN (Storage Area Network), but_not_ a NAS (Network Attached Storage). It's been up and running for 3 months, now. Eric -Original Message-From: Lefkovics, William [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 3:39 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Wait. I missed that. Microsoft does not support Exchange over a SAN. I realize that may not be your issue here, but it might be difficult to get good help otherwise. William -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 12:34 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Diane, See my answers incontext below: 1. Is this a new Exchange setup?--Not really. The server's been up for over a year, but we just hooked up a SAN array ran perf optimizer to redirect the store. We have seven servers total, this is the only one with a problem. 2. Has this ever worked?--No, not on this server. We normally use ArcServe, which worked fine until recently. (before you ask, the error was around _before_ the SAN switchover) 3. This is a dumb question, butdoes this exchange server possibly still have circular logging turned on? --No. (I just checked). Good question, tho. (Thereare no "dumb" questions, only dumb answers.) 4. How many log mdbdata log files do you have?--A whole bunch. Since I haven't been able to get a good backup, they're still there. 5. If you can't get it backed up, you probably have many many days worth and a very full partion. --The SAN _greatly_ increased my storage capacity, it's onlyabout 50% full. The problem has been around since it was 25-30% full, however. Diane (picking at straws here.) Eric -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 6:59 AMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Diane, Yes, I have. It makes _no_ diff when the job runs. At the present time, I am only running the job manually and it still fails. Sorry, should've told you, the OS is Win2Kserver. I run the same job on two other, identical, servers with no problems. Now, I wouldn't even be using NTBackup, except that ArcSmurf choked on the backup. After reading about similar problems from other folks on this list, I thought I'd try using NTBackup to a file then have ArcSmurf back that up to tape. Works like a champ on the other two servers, just not this one! Any other ideas? Should I try running some diags on the store? Eric -Original Message- From: Diane Beckham [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 2001 2:39 PM To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS backup)
RE: Error when backing up Exch. 5.5 (using MS backup)
Title: RE: Error when backing up Exch. 5.5 (using MS backup)
Diane,
See my answers
incontext below:
1. Is this a new Exchange
setup?--Not
really. The server's been up for over a year, but we just hooked up a SAN
array ran perf optimizer to redirect the
store.
We have seven servers total,
this is the only one with a
problem.
2.
Has this ever worked?--No, not on this server. We normally use
ArcServe, which worked fine until recently. (before you ask, the error was
around _before_
the SAN
switchover)
3.
This is a dumb question, butdoes this exchange server possibly
still have circular logging turned on? --No. (I just checked). Good question,
tho.
(Thereare no "dumb" questions, only dumb
answers.)
4.
How many log mdbdata log files
do you have?--A whole bunch. Since I haven't been able to
get a good backup, they're still
there.
5. If you can't get it backed up, you probably
have many many days worth and a very full partion. --The SAN _greatly_
increased my storage capacity,
it's
onlyabout 50%
full. The problem has been around since it was 25-30% full,
however.
Diane (picking at straws here.)
Eric
-Original Message-From: HOLLIDAY, Eric
[mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 6:59
AMTo: MS-Exchange Admin IssuesSubject: RE: Error when
backing up Exch. 5.5 (using MS backup)
Diane, Yes, I have. It makes
_no_ diff when the job runs. At the present time, I am only running
the job manually and it still fails. Sorry, should've told you, the OS
is Win2Kserver. I run the same job on two other, identical, servers
with no problems. Now, I wouldn't even be using NTBackup, except that
ArcSmurf choked on the backup. After reading about similar problems
from other folks on this list, I thought I'd try using NTBackup to a file
then have ArcSmurf back that up to tape. Works like a champ on
the other two servers, just not this one! Any other ideas?
Should I try running some diags on the store?
Eric
-Original Message-
From: Diane Beckham [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 05, 2001 2:39 PM
To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS
backup)
Eric, have you tried changing the time it does
the backup to see if it works at a different time? Have you tried backing it up
manually? Have you tried backing it up with a NTBackup in a Win2K computer?
Diane
-Original Message- From:
HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 05, 2001 11:24 AM
To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS
backup)
Forgive me for being dense, but what does the
AT command have to do with this error? -Original
Message- From: Scot Parsons [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 05, 2001 2:13 PM
To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS
backup)
Try this:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q152313
-Original Message- From:
HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 05, 2001 1:53 PM
To: MS-Exchange Admin Issues Subject: Error when backing up Exch. 5.5 (using MS
backup)
OK, in light of recent comments about the
looong questions not being answered, let me
restate my question: Is this the right place to
get a question answered about problems
using Windows backup and Exchange 5.5
(sp4)? If so, could someone kindly refer
me to another forum? Thank you, Eric Holliday
-Original Message----- From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 05, 2001 9:23 AM
To: MS-Exchange Admin Issues Subject: Error when backing up Exch. 5.5 (using MS backup)
Hello all, First, a little
background info: Environment: Exchange 5.5 sp4, Enterprise Compaq
Proliant ML530, dual Xeon 866 proc., 1Gb RAM, 69Gb SAN (whoohoo!) OK. I am temporarily
using MS's Windows Backup (ver. 5), until we have Veritas' NetBackup in place. On two
of my three servers, it works fine. On the third one, I consistently get the following
error:
-
Backup Status Operation: Backup
Active backup destination: File
Media name: "Media created 12/5/2001 at 9:10
AM" Backup of "LMI\LMIMAIL\LMIMAIL1\Directory"
Backup set #1 on media #1 Backup description: "Set created 12/5/2001 at 9:10 AM"
Backup Type: Normal Backup started on 12/5/2001 at 9:10 AM. The selected Microsoft Exchange service is currently
being backed up by another process.
Backup completed on 12/5/2001 at 9:10 AM.
S
Exchange backup products: BrightStor or NetBackup?
BrightStor is from CA, NetBackup is Veritas' product. Is BrightStor too new for anyone to haveexperience with? I would be using one or the other to backup a SAN environment, Exchange 5.5, sp4. Anyone, anyone? Thanks a bunch, Eric Holliday Logistics Management Institute Corporate Information Systems 703.917.7117 [EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Error when backing up Exch. 5.5 (using MS backup)
Title: RE: Error when backing up Exch. 5.5 (using MS backup) William, AFAIK, Exchange will workwith a SAN (Storage Area Network), but_not_ a NAS (Network Attached Storage). It's been up and running for 3 months, now. Eric -Original Message-From: Lefkovics, William [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 3:39 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Wait. I missed that. Microsoft does not support Exchange over a SAN. I realize that may not be your issue here, but it might be difficult to get good help otherwise. William -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 12:34 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Diane, See my answers incontext below: 1. Is this a new Exchange setup?--Not really. The server's been up for over a year, but we just hooked up a SAN array ran perf optimizer to redirect the store. We have seven servers total, this is the only one with a problem. 2. Has this ever worked?--No, not on this server. We normally use ArcServe, which worked fine until recently. (before you ask, the error was around _before_ the SAN switchover) 3. This is a dumb question, butdoes this exchange server possibly still have circular logging turned on? --No. (I just checked). Good question, tho. (Thereare no "dumb" questions, only dumb answers.) 4. How many log mdbdata log files do you have?--A whole bunch. Since I haven't been able to get a good backup, they're still there. 5. If you can't get it backed up, you probably have many many days worth and a very full partion. --The SAN _greatly_ increased my storage capacity, it's onlyabout 50% full. The problem has been around since it was 25-30% full, however. Diane (picking at straws here.) Eric -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 6:59 AMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Diane, Yes, I have. It makes _no_ diff when the job runs. At the present time, I am only running the job manually and it still fails. Sorry, should've told you, the OS is Win2Kserver. I run the same job on two other, identical, servers with no problems. Now, I wouldn't even be using NTBackup, except that ArcSmurf choked on the backup. After reading about similar problems from other folks on this list, I thought I'd try using NTBackup to a file then have ArcSmurf back that up to tape. Works like a champ on the other two servers, just not this one! Any other ideas? Should I try running some diags on the store? Eric -Original Message- From: Diane Beckham [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 2001 2:39 PM To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS backup) Eric, have you tried changing the time it does the backup to see if it works at a different time? Have you tried backing it up manually? Have you tried backing it up with a NTBackup in a Win2K computer? Diane -Original Message----- From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 2001 11:24 AM To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS backup) Forgive me for being dense, but what does the AT command have to do with this error? -Original Message- From: Scot Parsons [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 2001 2:13 PM To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS backup) Try this: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q152313 -Original Message- From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 2001 1:53 PM To: MS-Exchange Admin Issues Subject: Error when backing up Exch. 5.5 (using MS backup) OK, in light of recent comments about the looong questions not being answered, let me restate my question: Is this the right place to get a question answered about problems using Windows backup and Exchange 5.5 (sp4)? If so, could someone kindly refer me to another forum? Thank you, Eric Holliday -Original Message----- From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 2001 9:23 AM To: MS-Exchange Admin Issues Subject: Error when backi
RE: Exchange backup products: BrightStor or NetBackup?
Title: Message I hear ya, man. I had to ask. Our backup guy wants to stay with CA - he's used to the company and their Tech Suopport. We have no experience with Veritas, so I wanted some good info to pass along the my boss. Eric -Original Message-From: Martin Blackstone [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 4:18 PMTo: MS-Exchange Admin IssuesSubject: RE: Exchange backup products: BrightStor or NetBackup? If it is from CA, I don't do it. -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 06, 2001 1:11 PMTo: MS-Exchange Admin IssuesSubject: Exchange backup products: BrightStor or NetBackup? BrightStor is from CA, NetBackup is Veritas' product. Is BrightStor too new for anyone to haveexperience with? I would be using one or the other to backup a SAN environment, Exchange 5.5, sp4. Anyone, anyone? Thanks a bunch, Eric Holliday Logistics Management Institute Corporate Information Systems 703.917.7117 [EMAIL PROTECTED] List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Error when backing up Exch. 5.5 (using MS backup)
Title: RE: Error when backing up Exch. 5.5 (using MS backup) No problemo. Andthanks for finding the TechNet reference article. I like have that kind 'o stuff on file. Eric -Original Message-From: Lefkovics, William [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 4:44 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) I believe you are correct. I had acronymnal dyslexia. Thank you. I apologize. Reference: http://www.microsoft.com/technet/treeview/default.asp?url=/TechNet/prodtechnol/exchange/deploy/prodspecs/exchstor.asp William -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 1:24 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) William, AFAIK, Exchange will workwith a SAN (Storage Area Network), but_not_ a NAS (Network Attached Storage). It's been up and running for 3 months, now. Eric -Original Message-From: Lefkovics, William [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 3:39 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Wait. I missed that. Microsoft does not support Exchange over a SAN. I realize that may not be your issue here, but it might be difficult to get good help otherwise. William -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 12:34 PMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Diane, See my answers incontext below: 1. Is this a new Exchange setup?--Not really. The server's been up for over a year, but we just hooked up a SAN array ran perf optimizer to redirect the store. We have seven servers total, this is the only one with a problem. 2. Has this ever worked?--No, not on this server. We normally use ArcServe, which worked fine until recently. (before you ask, the error was around _before_ the SAN switchover) 3. This is a dumb question, butdoes this exchange server possibly still have circular logging turned on? --No. (I just checked). Good question, tho. (Thereare no "dumb" questions, only dumb answers.) 4. How many log mdbdata log files do you have?--A whole bunch. Since I haven't been able to get a good backup, they're still there. 5. If you can't get it backed up, you probably have many many days worth and a very full partion. --The SAN _greatly_ increased my storage capacity, it's onlyabout 50% full. The problem has been around since it was 25-30% full, however. Diane (picking at straws here.) Eric -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 06, 2001 6:59 AMTo: MS-Exchange Admin IssuesSubject: RE: Error when backing up Exch. 5.5 (using MS backup) Diane, Yes, I have. It makes _no_ diff when the job runs. At the present time, I am only running the job manually and it still fails. Sorry, should've told you, the OS is Win2Kserver. I run the same job on two other, identical, servers with no problems. Now, I wouldn't even be using NTBackup, except that ArcSmurf choked on the backup. After reading about similar problems from other folks on this list, I thought I'd try using NTBackup to a file then have ArcSmurf back that up to tape. Works like a champ on the other two servers, just not this one! Any other ideas? Should I try running some diags on the store? Eric -Original Message- From: Diane Beckham [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 2001 2:39 PM To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS backup) Eric, have you tried changing the time it does the backup to see if it works at a different time? Have you tried backing it up manually? Have you tried backing it up with a NTBackup in a Win2K computer? Diane-Original Message----- From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 2001 11:24 AM To: MS-Exchange Admin Issues Subject: RE: Error when backing up Exch. 5.5 (using MS backup) Forgive me for being dense, but what does the AT command have to do with this error? -Original Message- From: Scot Parsons [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 05, 20
Error when backing up Exch. 5.5 (using MS backup)
Title: Error when backing up Exch. 5.5 (using MS backup) Hello all, First, a little background info: Environment: Compaq Proliant ML530, dual Xeon 866 proc., 1Gb RAM, 69Gb SAN (whoohoo!) OK. I am temporarily using MS's Windows Backup (ver. 5), until we have Veritas' NetBackup in place. On two of my three servers, it works fine. On the third one, I consistently get the following error: - Backup Status Operation: Backup Active backup destination: File Media name: Media created 12/5/2001 at 9:10 AM Backup of LMI\LMIMAIL\LMIMAIL1\Directory Backup set #1 on media #1 Backup description: Set created 12/5/2001 at 9:10 AM Backup Type: Normal Backup started on 12/5/2001 at 9:10 AM. The selected Microsoft Exchange service is currently being backed up by another process. Backup completed on 12/5/2001 at 9:10 AM. Skipped: 1 Bytes: 0 Time: 1 second Media name: Media created 12/5/2001 at 9:10 AM Backup of LMI\LMIMAIL\LMIMAIL1\Information Store Backup set #2 on media #1 Backup description: Set created 12/5/2001 at 9:10 AM Backup Type: Normal Backup started on 12/5/2001 at 9:10 AM. The selected Microsoft Exchange service is currently being backed up by another process. Backup completed on 12/5/2001 at 9:10 AM. Skipped: 1 Bytes: 0 Time: 1 second -- The kicker is, there is no other backup process running! I have rebooted the server, to no avail. Any ideas? TIA, Eric Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute PH: 703.917.7117 mailto: [EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
How to move Exch 5.5 store to a SAN with the same name
Title: How to move Exch 5.5 store to a SAN with the same name Excuse a neophyte question, please :) - I want to move the data on an Exch 5.5 sp4 server to a different location (a SAN with _greatly_ expanded storage), but it will have the same name. What would be the best way to do this? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute It isn't pollution that's harming the environment. It's the impurities in our air and water that are doing it. -Dan Quayle List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: How to move Exch 5.5 store to a SAN with the same name
Title: Message That was my thoughttoo,but I wanted to get another opinion. Thank you! Eric -Original Message-From: Benjamin Zachary [mailto:[EMAIL PROTECTED]]Sent: Friday, November 09, 2001 11:04 AMTo: MS-Exchange Admin IssuesSubject: RE: How to move Exch 5.5 store to a SAN with the same name All you should have to do is run the performance optimizer and move the files to the correct drive letter. -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Friday, November 09, 2001 10:50 AMTo: MS-Exchange Admin IssuesSubject: How to move Exch 5.5 store to a SAN with the same name Excuse a neophyte question, please :) - I want to move the data on an Exch 5.5 sp4 server to a different location (a SAN with _greatly_ expanded storage), but it will have the same name. What would be the best way to do this? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute "It isn't pollution that's harming the environment. It's the impurities in our air and water that are doing it." -Dan QuayleList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Arcserve2000 and ISINTEG
Environment: Exchange (Enterprise) 5.5 SP4Hardware: Compaq Proliant ML530 dualXeon processors, 1Gb RAM, 34Gb RAID 5 arrayOS: Windows 2000 server SP2Backup SW: ArcServe 2000 Problem: We cannot get a good IS backup using ArcServe2000 on three of our eight servers. The error code returned is:(E8602 Failed to read from database. (DBNAME=Information store.EC=) Now Here's where it gets interesting - After telling us to run ISINTEG with the -patch option (which didn't fix the problem), CA support is now telling us to run: ISINTEG -PRI -FIX -TEST and ISINTEG -PUB -FIX -TEST. Now this sounds pretty bogus to me especially since all three databases are workingjust fine. The only time we have a problem is when it come time to backup. Opinions/suggestions? TIA,Eric Holliday Exchange AdministratorCorporate Information SystemsLogistics Management Institute[EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Arcserve2000 and ISINTEG
Well, we're looking at booting out Arcserve installing Veritas' NetBackup - it can't come soon enough IMHO. As far as downtime, I have a 23Gb store (aargh!) on that server. Never having had to run the -fix option, how long do you think that would take? Eric -Original Message-From: John Matteson [mailto:[EMAIL PROTECTED]]Sent: Monday, October 22, 2001 3:28 PMTo: MS-Exchange Admin IssuesSubject: RE: Arcserve2000 and ISINTEG I will assume that you have the Exchange agent installed, activated, licensed by CA and blessed by the local spirit leader. Assuming that you have enough downtime available, I would run ISINTEG -PRI/pub -Fix -TEST ALLTESTS on the information store to ensure that you have any corruption in the store, at the information store level, corrected. We would have a similar problem with Backup Exec. Running ISINTEG on the information store (until the Fixes came up Zero) would clear the problem. There was no problem during normal message processing, but backups would fail on a regular basis. Also, should you have the time, inclination, money and management approval, get rid of CA and put in a real backup solution, like HP's OmniBack or Backup Exec. John Matteson; Exchange ManagerGeac Corporate Infrastructure Systems and Standards(404) 239 - 2981 Believe nothing because it is written in books. Believe nothing because wise men say it is so. Believe nothing because it is religious doctrine. Believe it only because you yourself know it to be true. -- Buddha -Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Monday, October 22, 2001 3:20 PMTo: MS-Exchange Admin IssuesSubject: Arcserve2000 and ISINTEG Environment: Exchange (Enterprise) 5.5 SP4Hardware: Compaq Proliant ML530 dualXeon processors, 1Gb RAM, 34Gb RAID 5 arrayOS: Windows 2000 server SP2Backup SW: ArcServe 2000 Problem: We cannot get a good IS backup using ArcServe2000 on three of our eight servers. The error code returned is:(E8602 Failed to read from database. (DBNAME=Information store.EC=) Now Here's where it gets interesting - After telling us to run ISINTEG with the -patch option (which didn't fix the problem), CA support is now telling us to run: ISINTEG -PRI -FIX -TEST and ISINTEG -PUB -FIX -TEST. Now this sounds pretty bogus to me especially since all three databases are workingjust fine. The only time we have a problem is when it come time to backup. Opinions/suggestions? TIA,Eric Holliday Exchange AdministratorCorporate Information SystemsLogistics Management Institute[EMAIL PROTECTED] List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Arcserve2000 and ISINTEG
Title: Message Thank you all,for your input. As usual, I can count on this bunch for "real-world" answers! I think I will try using NTBackup to VERIFY the "error" first... and then boot ArrghServe out the door!! Eric Holliday Exchange AdministratorCorporate Information SystemsLogistics Management Institute[EMAIL PROTECTED] -Original Message-From: Don Ely [mailto:[EMAIL PROTECTED]]Sent: Monday, October 22, 2001 5:27 PMTo: MS-Exchange Admin IssuesSubject: RE: Arcserve2000 and ISINTEG One issue to realize when running this utility, especially, the "all tests" option is that you could quite possibly lose some email or attachments. I would suggest you exercise extreme caution in the event it comes to this. D -Original Message-From: John Matteson [mailto:[EMAIL PROTECTED]] Sent: Monday, October 22, 2001 1:26 PMTo: MS-Exchange Admin IssuesSubject: RE: Arcserve2000 and ISINTEG Microsoft's documents call for ISINTEG to process at about 10 Gbytes per hour, but it all depends on what resources are free on your machine while running ISINTEG. I have a 60 Gbyte store, running on a 5 disk RAID, Dual 800 Mhz processors with a Gig of RAM. It takes about 9 hours to make a -TEST ALLTESTS pass with ISINTEG. Test selection will have a major impact on run times. There is a good document file for ISINTEG on the Exchange CD. It describes all the tests and what to use each one for. John Matteson; Exchange ManagerGeac Corporate Infrastructure Systems and Standards(404) 239 - 2981 Believe nothing because it is written in books. Believe nothing because wise men say it is so. Believe nothing because it is religious doctrine. Believe it only because you yourself know it to be true. -- Buddha -----Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Monday, October 22, 2001 4:02 PMTo: MS-Exchange Admin IssuesSubject: RE: Arcserve2000 and ISINTEG Well, we're looking at booting out Arcserve installing Veritas' NetBackup - it can't come soon enough IMHO. As far as downtime, I have a 23Gb store (aargh!) on that server. Never having had to run the -fix option, how long do you think that would take? Eric -Original Message-From: John Matteson [mailto:[EMAIL PROTECTED]]Sent: Monday, October 22, 2001 3:28 PMTo: MS-Exchange Admin IssuesSubject: RE: Arcserve2000 and ISINTEG I will assume that you have the Exchange agent installed, activated, licensed by CA and blessed by the local spirit leader. Assuming that you have enough downtime available, I would run ISINTEG -PRI/pub -Fix -TEST ALLTESTS on the information store to ensure that you have any corruption in the store, at the information store level, corrected. We would have a similar problem with Backup Exec. Running ISINTEG on the information store (until the Fixes came up Zero) would clear the problem. There was no problem during normal message processing, but backups would fail on a regular basis. Also, should you have the time, inclination, money and management approval, get rid of CA and put in a real backup solution, like HP's OmniBack or Backup Exec. John Matteson; Exchange ManagerGeac Corporate Infrastructure Systems and Standards(404) 239 - 2981 Believe nothing because it is written in books. Believe nothing because wise men say it is so. Believe nothing because it is religious doctrine. Believe it only because you yourself know it to be true. -- Buddha -----Original Message-From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]]Sent: Monday, October 22, 2001 3:20 PMTo: MS-Exchange Admin IssuesSubject: Arcserve2000 and ISINTEG Environment: Exchange (Enterprise) 5.5 SP4Hardware: Compaq Proliant ML530 dualXeon processors, 1Gb RAM, 34Gb RAID 5 arrayOS: Windows 2000 server SP2Backup SW: ArcServe 2000 Problem: We cannot get a good IS backup using ArcServe2000 on three of our eight servers. The error code returned is:(E8602 Failed to read from database. (DBNAME=Information store.EC=) Now Here's where it gets interesting - After telling us to run ISINTEG with the -patch option (which didn't fix the problem), CA support is now telling us to run: ISINTEG -PRI -FIX -TEST and ISINTEG -PUB -FIX -TEST. Now this sounds pretty bogus to me especially since all three databases
