Title: Message
One of
my guys figured out the problem. The user's busy/free data had become
corrupt. We fixed the problem by starting outlook from the Run box
with "outlook.exe /cleanfreebusy" and that took care of it. Hopefully
recording this here will save someone else a headache!
-Original Message-From: Steve Frank
Sent: Tuesday, February 12, 2002 2:47 PMTo: MS-Exchange
Admin IssuesSubject: RE: Unable to access busy/free in Exchange 2K
w/Outllook 2K and 2 K2
Correct. I cannot locate anything that would indicate she's set
up differently. As a complete last ditch I suppose I can recreate her
account and see if the problem goes away, but that would involve exporting her
mail, resetting up Win2K permissions, and it wouldn't tell me what was done
wrong with it so I could prevent it in the future.
:-)
-Original Message-From: Matthew
Carpenter [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February
12, 2002 2:03 PMTo: MS-Exchange Admin IssuesSubject:
RE: Unable to access busy/free in Exchange 2K w/Outllook 2K and 2
K2
When you say no other users experience this problem, are they all set
up the same way this user is?
-Original Message-From: Steve Frank
[mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12,
2002 1:41 PMTo: MS-Exchange Admin IssuesSubject:
Unable to access busy/free in Exchange 2K w/Outllook 2K and
2K2
Hiya! We
have a problem user on our network and she's using Outlook 2K (I'm using
Outlook 2K2). Her busy/free data is not available so if I want to
invite her to a meeting, her data isn't showing up. In a new
calendar invite she ends up with "No information. No free/busy
information could be retrieved." I'm pretty unclear about the
details on how this works underneath. We're using Exchange 2000 SP1, no
other users experience this problem. It's like her machine is not
uploading her busy/free data, and I don't know how to make it do
that. I've recreated her profile on her local machine just as a
quick fix, but it has made no different. She doesn't get any error
messages in her Outlook saying she cannot update the busy/free data, which
is what I typically find fixes for on support.microsoft.com. Can
anyone offer me some toubleshooting hints? Thanks in
advance!
List Charter and FAQ
at:http://www.sunbelt-software.com/exchange_list_charter.htmList
Charter and FAQ
at:http://www.sunbelt-software.com/exchange_list_charter.htmList
Charter and FAQ
at:http://www.sunbelt-software.com/exchange_list_charter.htm
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
