Hello,

          I have conducted a ½ day Outlook class for some of my corporate 
clients and the U.S. Marine Corps and the clients reported decreased help desk 
calls related to Outlook and much happier users.  I include a cheat sheet that 
covers tasks like creating folders , group scheduling and task management.  The 
cheat sheet covers all topics discussed in class.

          Orla may be a great product but the cost of the product appears to be 
prohibitive and I do not see a decent ROI or the extra 30 minutes a day of 
staff time saved.  I would recommend having a trainer come in and deliver a 
short training program on Outlook.  I think it would be much more cost 
effective and a better ROI as you can customize the class for the different 
user types such as production staff vs. executive staff.

Chris

Chris Knieriem
Potomac Computer Care
920 National Highway
Cumberland, MD 21502
301-777-3914
cknier...@pccareonline.com

From: David Lum [mailto:david....@nwea.org]
Sent: Tuesday, March 09, 2010 5:03 PM
To: MS-Exchange Admin Issues
Subject: [MALWARE FREE]Orla?

Anyone ever hear of this?
http://www.orla.org/00!bh?a_aid=49cb8cbdefe18
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764







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