Hello, I have conducted a ½ day Outlook class for some of my corporate clients and the U.S. Marine Corps and the clients reported decreased help desk calls related to Outlook and much happier users. I include a cheat sheet that covers tasks like creating folders , group scheduling and task management. The cheat sheet covers all topics discussed in class.
Orla may be a great product but the cost of the product appears to be prohibitive and I do not see a decent ROI or the extra 30 minutes a day of staff time saved. I would recommend having a trainer come in and deliver a short training program on Outlook. I think it would be much more cost effective and a better ROI as you can customize the class for the different user types such as production staff vs. executive staff. Chris Chris Knieriem Potomac Computer Care 920 National Highway Cumberland, MD 21502 301-777-3914 cknier...@pccareonline.com From: David Lum [mailto:david....@nwea.org] Sent: Tuesday, March 09, 2010 5:03 PM To: MS-Exchange Admin Issues Subject: [MALWARE FREE]Orla? Anyone ever hear of this? http://www.orla.org/00!bh?a_aid=49cb8cbdefe18 David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 Contact Potomac Computer Care for a SPAM and MALWARE firewall to protect your business email from threats.