Disaster Recovery Test - Failure to start the Information Store s ervice

2001-09-24 Thread Sethi, Ali

Hello,

I decided to do a DR test today but unfortunately could not get the IS
service to start after the restore.  Below are my steps in the exact order:
Current Exchange server running 5.5 with sp4 on a windows 2k server

1.Setup a separate Lan and promoted a bdc that I took off from our existing
network to a pdc. 
2.Ran setup of Exchange 5.0.  Did not join existing domain.
3.Gave the server the same name as the orginal exchange server, the same
site and organization names as the existing exchange server.  (Understanding
that the site and organization names are case-sensitive)
4.Created a new site.
5.Selected the same service account as the original exchange server 
6.Did a directory Import from the most current directory.csv file
7.Upgraded recovery server to Exchange 5.5 then SP 4. (same as original
server)
8.Ran MS Exchange performance optimizer
9.Deleted and re-added the computer name on the pdc to create a new sid.
(After readding computer I was forced to remove the recovery server from the
domain and then re-add it to the domain)
10.Installed MS Outlook on recovery server.
11.Performed the restore using the last full backup tape (Used Veritas
Backup Exec ver 8.6).  Restored only the Information Store not the Directory
since that was already imported in step 6.  (Note:  I normally do a brick
level backup so the tape consisted of the Directory store, Info store, and
part of the individual mailboxes.  The second tape contained the remainder
of the mailboxes)  The info store was approximately 33gb.
12.Restored both Priv and Pub data by selecting them on the Exchange tab in
Veritas backup exec ver 8.6. 
13. Once the restore was completed the Diretory, MTA, System Attendent all
started but the Info store would not start.  Also I could not do an  isinteg
-patch because it could not find the IS database.  
14. I manually tried to start the IS service but received the error:
Windows could not start the MS IS service on the local computer and to check
the Event viewer for more info.  The Event Viewer said:  MS IS service
terminated with server specific error 4294966266.  
15.  Im going to check the knowledge base regarding this error but im
curious if any has ever come across this?  Did I not do a step right?
Should I have not imported the Directory store in step 6?  Im a little
stumped as to what I did wrong causing the IS not to start.  
Anyone have any ideas???

Thanks,

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm




Re: Disaster Recovery Test - Failure to start the Information Store s---ervice

2001-09-25 Thread Patrick Rouse

First "isinteg -patch"

second, buy the Intelligent Disaster Recovery Option for Backup Exec. 
Make IDR Bootable Disks, CD or Tape, pop them in recovery server (unplug
network connection) click a few buttons and you're set.  It'll save you a
lot of time, hair pulling-out and will have your server EXACTLY the way it
was pre-disaster.



> Hello,
> 
> I decided to do a DR test today but unfortunately could not get the IS
> service to start after the restore.  Below are my steps in the exact order:
> Current Exchange server running 5.5 with sp4 on a windows 2k server
> 
> 1.Setup a separate Lan and promoted a bdc that I took off from our existing
> network to a pdc. 
> 2.Ran setup of Exchange 5.0.  Did not join existing domain.
> 3.Gave the server the same name as the orginal exchange server, the same
> site and organization names as the existing exchange server.  (Understanding
> that the site and organization names are case-sensitive)
> 4.Created a new site.
> 5.Selected the same service account as the original exchange server 
> 6.Did a directory Import from the most current directory.csv file
> 7.Upgraded recovery server to Exchange 5.5 then SP 4. (same as original
> server)
> 8.Ran MS Exchange performance optimizer
> 9.Deleted and re-added the computer name on the pdc to create a new sid.
> (After readding computer I was forced to remove the recovery server from the
> domain and then re-add it to the domain)
> 10.Installed MS Outlook on recovery server.
> 11.Performed the restore using the last full backup tape (Used Veritas
> Backup Exec ver 8.6).  Restored only the Information Store not the Directory
> since that was already imported in step 6.  (Note:  I normally do a brick
> level backup so the tape consisted of the Directory store, Info store, and
> part of the individual mailboxes.  The second tape contained the remainder
> of the mailboxes)  The info store was approximately 33gb.
> 12.Restored both Priv and Pub data by selecting them on the Exchange tab in
> Veritas backup exec ver 8.6. 
> 13. Once the restore was completed the Diretory, MTA, System Attendent all
> started but the Info store would not start.  Also I could not do an  isinteg
> -patch because it could not find the IS database.  
> 14. I manually tried to start the IS service but received the error:
> Windows could not start the MS IS service on the local computer and to check
> the Event viewer for more info.  The Event Viewer said:  MS IS service
> terminated with server specific error 4294966266.  
> 15.  Im going to check the knowledge base regarding this error but im
> curious if any has ever come across this?  Did I not do a step right?
> Should I have not imported the Directory store in step 6?  Im a little
> stumped as to what I did wrong causing the IS not to start.  
> Anyone have any ideas???
> 
> Thanks,

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm