RE: Anti Virus MAPI hammering the store.exe process
What kind of specs (Memory, hard drive) on the server ? -Original Message- From: James Chris L [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 17:32 To: MS-Exchange Admin Issues Subject: Anti Virus MAPI hammering the store.exe process We have a problems with ScanMail from TrendMicro doing something to the Store.exe process that make it run at about 75% cpu all the time. It also causes the MTA to que up many messages, and user get very slow access time. We are using version 3.52 ScanMail for Exchange with the latest patch. Exchange 5.5 sp4 Win NT 4.0 w/ sp6a Has anyone ever had this problem in the past? We have been having it for about 3 months and so far the only way to resolve it is to reboot the server. Does any one have a developer contact name from Trend? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Anti Virus MAPI hammering the store.exe process
There are a couple of Hot fixes available from Trend Micro that should cure the problem. Open a ticket on the website and you should get the fixes within a few hours. Also, you might try upgrading from 3.52 to ver. 3.8. It gets rid of AVAPI and does the scanning work via ESE. You won't have MAPI banging on your box anymore. Suggestion, should you update, do an UNINSTALL first, before installing the new version of TREND. John Matteson; Exchange Manager Geac Corporate Infrastructure Systems and Standards (404) 239 - 2981 Be who you are and say what you feel because those who matter don't mind, and those who mind don't matter. -Original Message- From: James Chris L [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 5:32 PM To: MS-Exchange Admin Issues Subject: Anti Virus MAPI hammering the store.exe process We have a problems with ScanMail from TrendMicro doing something to the Store.exe process that make it run at about 75% cpu all the time. It also causes the MTA to que up many messages, and user get very slow access time. We are using version 3.52 ScanMail for Exchange with the latest patch. Exchange 5.5 sp4 Win NT 4.0 w/ sp6a Has anyone ever had this problem in the past? We have been having it for about 3 months and so far the only way to resolve it is to reboot the server. Does any one have a developer contact name from Trend? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Anti Virus MAPI hammering the store.exe process
How messy is the uninstall for Trend (never used it) ? -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 17:37 To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process There are a couple of Hot fixes available from Trend Micro that should cure the problem. Open a ticket on the website and you should get the fixes within a few hours. Also, you might try upgrading from 3.52 to ver. 3.8. It gets rid of AVAPI and does the scanning work via ESE. You won't have MAPI banging on your box anymore. Suggestion, should you update, do an UNINSTALL first, before installing the new version of TREND. John Matteson; Exchange Manager Geac Corporate Infrastructure Systems and Standards (404) 239 - 2981 Be who you are and say what you feel because those who matter don't mind, and those who mind don't matter. -Original Message- From: James Chris L [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 5:32 PM To: MS-Exchange Admin Issues Subject: Anti Virus MAPI hammering the store.exe process We have a problems with ScanMail from TrendMicro doing something to the Store.exe process that make it run at about 75% cpu all the time. It also causes the MTA to que up many messages, and user get very slow access time. We are using version 3.52 ScanMail for Exchange with the latest patch. Exchange 5.5 sp4 Win NT 4.0 w/ sp6a Has anyone ever had this problem in the past? We have been having it for about 3 months and so far the only way to resolve it is to reboot the server. Does any one have a developer contact name from Trend? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Anti Virus MAPI hammering the store.exe process
Not at all. Very VERY clean. -Original Message- From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 2:40 PM To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process How messy is the uninstall for Trend (never used it) ? -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 17:37 To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process There are a couple of Hot fixes available from Trend Micro that should cure the problem. Open a ticket on the website and you should get the fixes within a few hours. Also, you might try upgrading from 3.52 to ver. 3.8. It gets rid of AVAPI and does the scanning work via ESE. You won't have MAPI banging on your box anymore. Suggestion, should you update, do an UNINSTALL first, before installing the new version of TREND. John Matteson; Exchange Manager Geac Corporate Infrastructure Systems and Standards (404) 239 - 2981 Be who you are and say what you feel because those who matter don't mind, and those who mind don't matter. -Original Message- From: James Chris L [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 5:32 PM To: MS-Exchange Admin Issues Subject: Anti Virus MAPI hammering the store.exe process We have a problems with ScanMail from TrendMicro doing something to the Store.exe process that make it run at about 75% cpu all the time. It also causes the MTA to que up many messages, and user get very slow access time. We are using version 3.52 ScanMail for Exchange with the latest patch. Exchange 5.5 sp4 Win NT 4.0 w/ sp6a Has anyone ever had this problem in the past? We have been having it for about 3 months and so far the only way to resolve it is to reboot the server. Does any one have a developer contact name from Trend? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Anti Virus MAPI hammering the store.exe process
I would agree with John here. MAPI scanning is going the way of the dinosaur. Get into AVAPI at the very least, preferably ESE. -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 2:37 PM To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process There are a couple of Hot fixes available from Trend Micro that should cure the problem. Open a ticket on the website and you should get the fixes within a few hours. Also, you might try upgrading from 3.52 to ver. 3.8. It gets rid of AVAPI and does the scanning work via ESE. You won't have MAPI banging on your box anymore. Suggestion, should you update, do an UNINSTALL first, before installing the new version of TREND. John Matteson; Exchange Manager Geac Corporate Infrastructure Systems and Standards (404) 239 - 2981 Be who you are and say what you feel because those who matter don't mind, and those who mind don't matter. -Original Message- From: James Chris L [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 5:32 PM To: MS-Exchange Admin Issues Subject: Anti Virus MAPI hammering the store.exe process We have a problems with ScanMail from TrendMicro doing something to the Store.exe process that make it run at about 75% cpu all the time. It also causes the MTA to que up many messages, and user get very slow access time. We are using version 3.52 ScanMail for Exchange with the latest patch. Exchange 5.5 sp4 Win NT 4.0 w/ sp6a Has anyone ever had this problem in the past? We have been having it for about 3 months and so far the only way to resolve it is to reboot the server. Does any one have a developer contact name from Trend? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Anti Virus MAPI hammering the store.exe process
Thank you. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 17:45 To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process Not at all. Very VERY clean. -Original Message- From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 2:40 PM To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process How messy is the uninstall for Trend (never used it) ? -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 17:37 To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process There are a couple of Hot fixes available from Trend Micro that should cure the problem. Open a ticket on the website and you should get the fixes within a few hours. Also, you might try upgrading from 3.52 to ver. 3.8. It gets rid of AVAPI and does the scanning work via ESE. You won't have MAPI banging on your box anymore. Suggestion, should you update, do an UNINSTALL first, before installing the new version of TREND. John Matteson; Exchange Manager Geac Corporate Infrastructure Systems and Standards (404) 239 - 2981 Be who you are and say what you feel because those who matter don't mind, and those who mind don't matter. -Original Message- From: James Chris L [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 5:32 PM To: MS-Exchange Admin Issues Subject: Anti Virus MAPI hammering the store.exe process We have a problems with ScanMail from TrendMicro doing something to the Store.exe process that make it run at about 75% cpu all the time. It also causes the MTA to que up many messages, and user get very slow access time. We are using version 3.52 ScanMail for Exchange with the latest patch. Exchange 5.5 sp4 Win NT 4.0 w/ sp6a Has anyone ever had this problem in the past? We have been having it for about 3 months and so far the only way to resolve it is to reboot the server. Does any one have a developer contact name from Trend? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Anti Virus MAPI hammering the store.exe process
not messy at all. Rather clean. John M. -Original Message- From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 5:40 PM To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process How messy is the uninstall for Trend (never used it) ? -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 17:37 To: MS-Exchange Admin Issues Subject: RE: Anti Virus MAPI hammering the store.exe process There are a couple of Hot fixes available from Trend Micro that should cure the problem. Open a ticket on the website and you should get the fixes within a few hours. Also, you might try upgrading from 3.52 to ver. 3.8. It gets rid of AVAPI and does the scanning work via ESE. You won't have MAPI banging on your box anymore. Suggestion, should you update, do an UNINSTALL first, before installing the new version of TREND. John Matteson; Exchange Manager Geac Corporate Infrastructure Systems and Standards (404) 239 - 2981 Be who you are and say what you feel because those who matter don't mind, and those who mind don't matter. -Original Message- From: James Chris L [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 5:32 PM To: MS-Exchange Admin Issues Subject: Anti Virus MAPI hammering the store.exe process We have a problems with ScanMail from TrendMicro doing something to the Store.exe process that make it run at about 75% cpu all the time. It also causes the MTA to que up many messages, and user get very slow access time. We are using version 3.52 ScanMail for Exchange with the latest patch. Exchange 5.5 sp4 Win NT 4.0 w/ sp6a Has anyone ever had this problem in the past? We have been having it for about 3 months and so far the only way to resolve it is to reboot the server. Does any one have a developer contact name from Trend? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm