RE: Computer Associates
Title: RE: Computer Associates That's it Bill... your off the CA XMAS list... ;) -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech p
RE: Computer Associates
You have too much time on your hands. Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choo
RE: Computer Associates
Title: Message It's William for those who don't know -Original Message-From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:51 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates That's it Bill... your off the CA XMAS list... ;) -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like b
RE: Computer Associates
only because his servers are properly configured!! -Michèle Immigration site: <http://LadySun1969.tripod.com> Our new 2001 Miata: <http://members.cardomain.com/bpituley> Tiggercam: <http://www.tiggercam.co.uk> - If everything is coming your way then you're in the wrong lane. - -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:47 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates You have too much time on your hands. Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't
RE: Computer Associates
Title: RE: Computer Associates Oh no!!! (It's William... my Dad is Bill) -Original Message-From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 8:51 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates That's it Bill... your off the CA XMAS list... ;) -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messag
RE: Computer Associates
I am rolling in the isles with laughter. This makes up for sh__less week. Thanks William. dave -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away from any CA product..." -"A search on ArcServe's tech support FAQs revealed nothing." -"licensing was the worst aspect of CAI products. Make that 2nd worst, after tech support" -"ArcWreckIT will do exactly that..." -"Arcserve backups have been failing and I haven't got a backup." -"this InoculateIT software sucks!" -"
RE: Computer Associates
You forgot to add.. I had a CA tech onsite for 3 hrs trying to get the SQL agent to work. After 3 hrs he couldn't get his own product to work! He left and then 'officially reported' that it was a security issue. Strange that the domain admin that was standing with him never knew anything about it! And did we get our money back for the Agent that even CA couldn't get working???ig.. Smile Lots! Cameron -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I wo
RE: Computer Associates
"In the past it has not been their policy to participate in these forums because vendors aren't always treated very well." Would that be vendors in general, or just ones who produce lousy, unreliable products with a comical level of support, and expect people to use them to get business critical systems back up and running in the event of a disaster which was quite possibly caused from using said product in the first place? -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: 02 November 2001 16:38 To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away fr
RE: Computer Associates
Title: Message Sorry William.. -Original Message-From: Don Ely [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 8:51 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates It's William for those who don't know -Original Message-From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:51 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates That's it Bill... your off the CA XMAS list... ;) -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the kn
RE: Computer Associates
LOL!!! That is too funny. This one is going in my humor file! Better yet. I may even print it out an hang it on my cubicle or something. Ben Winzenz, MCSE Network/Systems Administrator Peregrine Systems, Inc. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject:Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away from any CA product..." -"A search on ArcServe's tech support FAQs revealed nothing." -"licensing was the worst aspect of CAI products. Make that 2nd worst, after tech support" -"ArcWreck
RE: Computer Associates
Title: RE: Computer Associates Ahhh... "The Power of Cheese" Pfttt. LMAO -Original Message- From: Boswell Tim [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:58 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates "In the past it has not been their policy to participate in these forums because vendors aren't always treated very well." Would that be vendors in general, or just ones who produce lousy, unreliable products with a comical level of support, and expect people to use them to get business critical systems back up and running in the event of a disaster which was quite possibly caused from using said product in the first place? -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: 02 November 2001 16:38 To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..."
RE: Computer Associates
I do believe some of those words are yours. ;) The letter that accompanied this list basically said the following: Thank you for responding. Lots of people are unhappy with your products. Please help fix it. I hope they come through. -Original Message- From: Benjamin Winzenz [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:02 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates LOL!!! That is too funny. This one is going in my humor file! Better yet. I may even print it out an hang it on my cubicle or something. Ben Winzenz, MCSE Network/Systems Administrator Peregrine Systems, Inc. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject:Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far
RE: Computer Associates
::GRIN:: :P -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:55 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates only because his servers are properly configured!! -Michèle Immigration site: <http://LadySun1969.tripod.com> Our new 2001 Miata: <http://members.cardomain.com/bpituley> Tiggercam: <http://www.tiggercam.co.uk> - If everything is coming your way then you're in the wrong lane. - -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:47 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates You have too much time on your hands. Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here."
RE: Computer Associates
outstanding. But I have my reservations that this will actually change things. Thanks anyway William for taking the time. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away from any CA product..." -"A search on ArcServe's tech support FAQs revealed nothing." -"licensing was the worst aspect of CAI products. Make that 2nd worst, after tech support" -"ArcWreckIT will do exactly that..." -"Arcserve backups have been failing and I haven't got a backup." -"this Inocu
RE: Computer Associates
This is such a joke. My new Junior Admin is ON THE PHONE RIGHT NOW with CA. Yet again, ArcServe 2K is not backing up random directories on servers. And no this is NOT a complicated backup, not Exchange, no backup agent, not SQL, no open files. Simple full backup and random directories decide not to be included in the backup job. It absolutely AMAZES me when people make a stink about MS. Their service and level of tech support has been exemplary for years. CA is a joke. Really gets me hot under the collar that every position I accept- I inherit their crap. -Original Message- From: Boswell Tim [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:58 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates "In the past it has not been their policy to participate in these forums because vendors aren't always treated very well." Would that be vendors in general, or just ones who produce lousy, unreliable products with a comical level of support, and expect people to use them to get business critical systems back up and running in the event of a disaster which was quite possibly caused from using said product in the first place? -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: 02 November 2001 16:38 To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have h
RE: Computer Associates
LMAO Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:55 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates only because his servers are properly configured!! -Michèle Immigration site: <http://LadySun1969.tripod.com> Our new 2001 Miata: <http://members.cardomain.com/bpituley> Tiggercam: <http://www.tiggercam.co.uk> - If everything is coming your way then you're in the wrong lane. - -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:47 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates You have too much time on your hands. Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programm
RE: Computer Associates
I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away from any CA product..." -"A search on ArcServe's tech support FAQs revealed nothing." -"licensing was the worst aspect of CAI products. Make that 2nd worst, after tech support" -"ArcWreckIT will do exactly that..." -"Arcserve backups have been failing and I haven't got a backup." -"this InoculateI
RE: Computer Associates
http://www.clarksupport.com/whynotca.htm Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Benjamin Winzenz [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:02 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates LOL!!! That is too funny. This one is going in my humor file! Better yet. I may even print it out an hang it on my cubicle or something. Ben Winzenz, MCSE Network/Systems Administrator Peregrine Systems, Inc. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:38 AM To: MS-Exchange Admin Issues Subject:Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : >
RE: Computer Associates
Title: RE: Computer Associates Since I contributed to the Sara Jane Moore defense fund I might as well contribute to William’s. Where do I send the Foster Lager? ellery List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: Message To me! ;o) -Original Message-From: Ellery July [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:30 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Since I contributed to the Sara Jane Moore defense fund I might as well contribute to William's. Where do I send the Foster Lager? ellery List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don
RE: Computer Associates
Thanks, Martin. There was a full letter that went with this list was sent yesterday by email to the head of development for ArcServe. William -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:46 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit
RE: Computer Associates
Personally, I don't mind vendors participating as long as they are reactive and not proactive. This is not a sales floor. The example I presented to them was that of Macromedia Software. They pay someone to answer questions in peer forums. They do not market their products or try to upsell. They just answer difficult questions. Sometimes that includes a "Sorry, our product can't do that." I have 'invited' CA here many times, by emailing every address I could find at www.cai.com. This time they answered. I imagine it might have to do with the 46% decline in revenue for fiscal period ending September 30, 2001. But I speculate. The CA bashing is getting old. We can only come up with so many euphimisms for ArcServeIT [1]. William [1] ArghServeIT. AckServeIT. ArcSmurf. ArkWreckIT. ArcServeS*it. UnNerveIT. etc. -Original Message- From: Boswell Tim [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:58 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates "In the past it has not been their policy to participate in these forums because vendors aren't always treated very well." Would that be vendors in general, or just ones who produce lousy, unreliable products with a comical level of support, and expect people to use them to get business critical systems back up and running in the event of a disaster which was quite possibly caused from using said product in the first place? -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: 02 November 2001 16:38 To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"
RE: Computer Associates
Title: RE: Computer Associates Stephen, Not that I don't believe you, but where did you hear that CA is discontinuing free phone based support? This may FINALLY be my chance to eradicate CA from my network!!! Thanks in advance, Don Guyer Information Systems Citadel Federal Credit Union Ph: 800.666.0191 x7072 Fax: 610.380.6083 www.citadelfcu.org -Original Message- From: Stephen J. Norton [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with.
RE: Computer Associates
"where did you hear that CA is discontinuing free phone based support?" I'd be happy to forward their email to you off the list, but here's the relevant bit: "Special Announcement --> To futher increase our quality of support and provide a variety of options to customers, effective November 30, 2001, CA will be endign its no-fee phone-based technical support for ARCserve, InoculateIT, and ControlIT." Joel Franklin Network Analyst -Original Message- From: Don Guyer [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:14 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates Stephen, Not that I don't believe you, but where did you hear that CA is discontinuing free phone based support? This may FINALLY be my chance to eradicate CA from my network!!! Thanks in advance, Don Guyer Information Systems Citadel Federal Credit Union Ph: 800.666.0191 x7072 Fax: 610.380.6083 www.citadelfcu.org -Original Message- From: Stephen J. Norton [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange
RE: Computer Associates
Title: RE: Computer Associates Does anyone have ROCK SOLID info on this? Hyperlink perchance? This would be deadly information -Original Message-From: Don Guyer [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:14 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Stephen, Not that I don't believe you, but where did you hear that CA is discontinuing free phone based support? This may FINALLY be my chance to eradicate CA from my network!!! Thanks in advance, Don Guyer Information Systems Citadel Federal Credit Union Ph: 800.666.0191 x7072 Fax: 610.380.6083 www.citadelfcu.org -Original Message- From: Stephen J. Norton [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associat
RE: Computer Associates
Title: Message Not only does Don seem to be in a good mood today, he also cant seem to say more than 2 words at a time. This would be indicative of some kind of intoxication -Original Message-From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:52 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates To me! ;o) -Original Message-From: Ellery July [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:30 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Since I contributed to the Sara Jane Moore defense fund I might as well contribute to William's. Where do I send the Foster Lager? ellery List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: RE: Computer Associates
They
can rot in hell...I'd sooner use NT Backup
http://ca.com/channel/emea/email/support/choices.htm
-
Jim
Jim Holmgren MCSE, CCNA [EMAIL PROTECTED] Network Engineer Advertising.com
We bring innovation to interactive
communication. Advertising.com --
Superior Technology. Superior Performance.
-Original Message-From: Micciche Robert
[mailto:[EMAIL PROTECTED]]Sent: Friday, November
02, 2001 1:32 PMTo: MS-Exchange Admin IssuesSubject: RE:
Computer Associates
Does
anyone have ROCK SOLID info on this? Hyperlink perchance? This
would be deadly information
-Original Message-From: Don Guyer
[mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001
1:14 PMTo: MS-Exchange Admin IssuesSubject: RE:
Computer Associates
Stephen,
Not that I don't
believe you, but where did you hear that CA is discontinuing free phone
based support? This may FINALLY be my chance to eradicate CA from my
network!!!
Thanks in advance,
Don Guyer Information Systems
Citadel Federal Credit Union Ph:
800.666.0191 x7072 Fax: 610.380.6083
www.citadelfcu.org
-Original Message- From:
Stephen J. Norton [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE:
Computer Associates
The best part is, as of 11/30/01, CA is doing away with free
phone based support. Doesn't matter how much money
you have spent and/or lost on their products or if
their products even work. Ya know what they say: Pay through
the nose or bleed through it.
-Original Message- From:
Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE:
Computer Associates
I hope to GOD someone at CA sees this and passes it
on. You obviously put a lot of work into the
William. Good job!!
-Original Message- From:
Lefkovics, William [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 8:38 AM
To: MS-Exchange Admin Issues Subject: Computer Associates
CA contacted me, concerned about posts I've made regarding
their products. In the past it has not been their
policy to participate in these forums because
vendors aren't always treated very well. They are reconsidering this policy.
William Lefkovics, MCSE, A+, ExchangeMVP
Here is the list of ACTUAL quotes I assembled for them in
response to their sudden concern (I did not include
names, but these are from public forums):
When someone made a comment like this:
-"We have bought Arcserve 2000 w/ the backup agent for
Exchange to backup our Exchange Server and have been
having nothing but problems." - Saul, October 10,
2001
The ACTUAL replies were as follows:
-"Do you really want us to go for the entire day about how
HORRIBLE of a product Jerkserv is/ NTBACK2k [1]
is 1000 times better. Return the Jerkserv and
install Backup Exec"
-"The best thing to do with CA products, is to place them in
the dumpster, where they belong."
-"We have been using Arcserve 2000 for awhile now and I
would have to say that it DOES SUCK."
-"why do people buy that program? I have never heard anyone
say anything nice about it?"
-"Don't get started on that crappy as*s piece of
software."
Other comments about CA software, by those who actually use
it:
-"Let me clue you in on something. I've got a good
friend at CA - he told me that they have a bad time
getting their E2K servers backed up using their product"
-"ArcCrap is exactly that... Unreliable, no support, a
pain in the arse, breaks more than it fixes...
Shall I go on?"
-"Arcserve does an excellent job of backup things up, it's
downfall is the ability to restore
things"
-"Arcserve and anything is not a good choice."
-"I agree on Arcserve, which is the lowliest of backup
products anyway."
-"Arcserve and a dumpster are a perfect fit."
-"There's only so much overtime one man can do, and my
quota's fully taken by using AarghServe"
-"Run away! Fast! Seriously. There are very few here who
like working with ANY CA products even if they
inherit them, much less ask for them."
-"you can switch to arcserve if your current backup is too
fast for you"
-"Running Innoculan was somewhat akin to flogging
myself."
-"I've only purchased a few products from CA and the support
was absolutely horrid. I have had other system
administrators
RE: Computer Associates
Shame on you! You probably hurt their feelings. Now they will have to go to a "build your self-esteem in 20 minutes" class. LOL Diane -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away from any CA product..." -"A search on ArcServe's tech support FAQs revealed nothing." -"licensing was the worst aspect of CAI products. Make that 2nd worst, after tech support" -"ArcWreckIT will do exactly that..." -"Arcserve backups have been failing and I haven't got a backup."
RE: Computer Associates
Title: RE: Computer Associates I just forwarded you their newsletter, Don. I didn't want to post it to the list because it's full HTML. Anyone else interested, let me know and I'll forward it off line to you. -Original Message-From: Don Guyer [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:14 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Stephen, Not that I don't believe you, but where did you hear that CA is discontinuing free phone based support? This may FINALLY be my chance to eradicate CA from my network!!! Thanks in advance, Don Guyer Information Systems Citadel Federal Credit Union Ph: 800.666.0191 x7072 Fax: 610.380.6083 www.citadelfcu.org -Original Message- From: Stephen J. Norton [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -&
RE: Computer Associates
Title: RE: Computer Associates Sent offlist. William -Original Message-From: Micciche Robert [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 10:32 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Does anyone have ROCK SOLID info on this? Hyperlink perchance? This would be deadly information -Original Message-From: Don Guyer [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:14 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Stephen, Not that I don't believe you, but where did you hear that CA is discontinuing free phone based support? This may FINALLY be my chance to eradicate CA from my network!!! Thanks in advance, Don Guyer Information Systems Citadel Federal Credit Union Ph: 800.666.0191 x7072 Fax: 610.380.6083 www.citadelfcu.org -Original Message- From: Stephen J. Norton [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for
RE: Computer Associates
hey - I've been published! cool > -Original Message- > From: Lefkovics, William [SMTP:[EMAIL PROTECTED]] > Sent: November 2, 2001 11:38 AM > To: MS-Exchange Admin Issues > Subject: Computer Associates > > CA contacted me, concerned about posts I've made regarding their products. > In the past it has not been their policy to participate in these forums > because vendors aren't always treated very well. They are reconsidering > this policy. > > William Lefkovics, MCSE, A+, ExchangeMVP > > Here is the list of ACTUAL quotes I assembled for them in response to > their > sudden concern (I did not include names, but these are from public > forums): > > When someone made a comment like this: > > -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup > our Exchange Server and have been having nothing but problems." - Saul, > October 10, 2001 > > The ACTUAL replies were as follows: > > -"Do you really want us to go for the entire day about how HORRIBLE of a > product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the > Jerkserv and install Backup Exec" > > -"The best thing to do with CA products, is to place them in the dumpster, > where they belong." > > -"We have been using Arcserve 2000 for awhile now and I would have to say > that it DOES SUCK." > > -"why do people buy that program? I have never heard anyone say anything > nice about it?" > > -"Don't get started on that crappy as*s piece of software." > > > Other comments about CA software, by those who actually use it: > > -"Let me clue you in on something. I've got a good friend at > CA - he told me that they have a bad time getting their E2K servers backed > up > using their product" > > -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, > breaks more than it fixes... Shall I go on?" > > -"Arcserve does an excellent job of backup things up, it's > downfall is the ability to restore things" > > -"Arcserve and anything is not a good choice." > > -"I agree on Arcserve, which is the lowliest of backup products anyway." > > -"Arcserve and a dumpster are a perfect fit." > > -"There's only so much overtime one man can do, and my quota's > fully taken by using AarghServe" > > -"Run away! Fast! Seriously. There are very few here who like working with > ANY CA products even if they inherit them, much less ask for them." > > -"you can switch to arcserve if your current backup is too fast for you" > > -"Running Innoculan was somewhat akin to flogging myself." > > -"I've only purchased a few products from CA and the support was > absolutely horrid. I have had other system administrators with the same > experience. Most of the products themselves were very good until CA > buys the company, then the support seems to go down the tubes." > > -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange > server > 5.5 SP2 data files." > > -"EjaculateIT has worked well for us as a desktop antivirus solution for > our > office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to > analyse code segments manually for viral patterns than ever recommend this > piece of crap clearly written by laid off AOL programmers." > > -"The last time I remember any kind of success with ArcServe was when > Computer > Associates didn't own it and it was running on Novell. Ever since Computer > Associates got involved, it has become unreliable garbage." > > -"Yes, although usually alot of things tend to not work after a CA product > is > installed." > > -"When it comes time to update CA's stuff, maybe an alternative would be > in > order > here." > > -"in my short time in the IT industry InoculateIT 4.53 is the worst piece > of > software I have had the displeasure > to work with. Closely followed by Arcserve." > > -"I don't feel like playing with ArcServe**It right now." > > -"I just started a new job. they have this SQL server that is all hosed > up. I uninstall JarkServ and it all worked better : > no more problems > go figure." > > -"Don't use arcserve - its horrible." > > -"We cannot get a good IS backup using ArcServe2000..." > > -"Given the knowledge (or lack or it) exhibited by various CA > techs, I trust them about as far as I can throw them." > > -"You hate ARCServe? Can't understand why. Don't you like being pummeled > by > a brain-dead licensing and registration process that's just an extra added > bit of torture?" > > -"when we moved to Exchange instead of Netscape Messaging Server, we > discovered that Arcserve wasn't too friendly" > > -"If our damn Arcserve was working could have restored the whole box, but > it > has been failing > for a while." > > -"We use InocIT because the tech people aren't making enough of the buying > decisions around here. I would choose anything but InocIT. Actually I > would stay away from any CA product..." > > -"A search on ArcServe's tech support FAQs revealed nothing." > > -"licensing was the wor
RE: Computer Associates
Title: RE: Computer Associates Are you "Valued Customer unknown" as well? -Original Message-From: Stephen J. Norton [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 10:46 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates I just forwarded you their newsletter, Don. I didn't want to post it to the list because it's full HTML. Anyone else interested, let me know and I'll forward it off line to you. -Original Message-From: Don Guyer [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:14 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Stephen, Not that I don't believe you, but where did you hear that CA is discontinuing free phone based support? This may FINALLY be my chance to eradicate CA from my network!!! Thanks in advance, Don Guyer Information Systems Citadel Federal Credit Union Ph: 800.666.0191 x7072 Fax: 610.380.6083 www.citadelfcu.org -Original Message- From: Stephen J. Norton [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for
RE: Computer Associates
I would like a copy of that email if it is not a bother.
Thanks,
Mike
-Original Message-
From: Franklin, Joel
Sent: Fri 11/2/2001 12:34 PM
To: MS-Exchange Admin Issues
Cc:
Subject: RE: Computer Associates
"where did you hear that CA is discontinuing free phone based
support?"
I'd be happy to forward their email to you off the list, but
here's the
relevant bit:
"Special Announcement --> To futher increase our quality of
support and
provide a variety of options to customers, effective November
30, 2001, CA
will be endign its no-fee phone-based technical support for
ARCserve,
InoculateIT, and ControlIT."
Joel Franklin
Network Analyst
-Original Message-
From: Don Guyer [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:14 PM
To: MS-Exchange Admin Issues
Subject: RE: Computer Associates
Stephen,
Not that I don't believe you, but where did you hear
that CA is
discontinuing free phone based support? This may FINALLY be my
chance to
eradicate CA from my network!!!
Thanks in advance,
Don Guyer
Information Systems
Citadel Federal Credit Union
Ph: 800.666.0191 x7072
Fax: 610.380.6083
www.citadelfcu.org
-Original Message-
From: Stephen J. Norton [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
Sent: Friday, November 02, 2001 12:54 PM
To: MS-Exchange Admin Issues
Subject: RE: Computer Associates
The best part is, as of 11/30/01, CA is doing away with free
phone based
support. Doesn't matter how much money you have spent and/or
lost on their
products or if their products even work. Ya know what they say:
Pay through
the nose or bleed through it.
-Original Message-
From: Martin Blackstone [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
Sent: Friday, November 02, 2001 12:46 PM
To: MS-Exchange Admin Issues
Subject: RE: Computer Associates
I hope to GOD someone at CA sees this and passes it on.
You obviously put a lot of work into the William. Good job!!
-Original Message-
From: Lefkovics, William [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
Sent: Friday, November 02, 2001 8:38 AM
To: MS-Exchange Admin Issues
Subject: Computer Associates
CA contacted me, concerned about posts I've made regarding their
products. In the past it has not been their policy to
participate in
these forums because vendors aren't always treated very well.
They are
reconsidering this policy.
William Lefkovics, MCSE, A+, ExchangeMVP
Here is the list of ACTUAL quotes I assembled for them in
response to
their sudden concern (I did not include names, but these are
from public
forums):
When someone made a comment like this:
-"We have bought Arcserve 2000 w/ the backup agent for Exchange
to
backup our Exchange Server and have been having nothing but
problems." -
Saul, October 10, 2001
The ACTUAL replies were as follows:
-"Do you really want us to go for the entire day about how
HORRIBLE of a
product Jerkserv is/ NTBACK2k [1] is 1000 times better.
Return the
Jerkserv and install Backup Exec"
-"The best thing to do with CA products, is to place them in the
dumpster, where they belong."
-"We have been using Arcserve 2000 for awhile now and I would
have to
say that it DOES SUCK."
-"why do people buy that program? I have never heard anyone say
anything
nice about it?"
-"Don't get started on that crappy as*s piece of software."
Other comments about CA software, by those who actually use it:
-"Let me clue you in on something. I've got a good friend at
CA - he told me that they have a bad time getting their E2K
servers
backed up
using their product"
-"ArcCrap is exactly that... Unreliable, no support, a pain in
the
arse, brea
RE: Computer Associates
Title: RE: Computer Associates
Again,
I forwarded you their newsletter. I cannot find anything on their web site about
NO MORE FREE PHONE SUPPORT. They really skirt the issue on the web, but their
newsletter says it all.
-Original Message-From: Micciche Robert
[mailto:[EMAIL PROTECTED]]Sent: Friday, November
02, 2001 1:32 PMTo: MS-Exchange Admin IssuesSubject: RE:
Computer Associates
Does
anyone have ROCK SOLID info on this? Hyperlink perchance? This
would be deadly information
-Original Message-From: Don Guyer
[mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001
1:14 PMTo: MS-Exchange Admin IssuesSubject: RE:
Computer Associates
Stephen,
Not that I don't
believe you, but where did you hear that CA is discontinuing free phone
based support? This may FINALLY be my chance to eradicate CA from my
network!!!
Thanks in advance,
Don Guyer Information Systems
Citadel Federal Credit Union Ph:
800.666.0191 x7072 Fax: 610.380.6083
www.citadelfcu.org
-Original Message- From:
Stephen J. Norton [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE:
Computer Associates
The best part is, as of 11/30/01, CA is doing away with free
phone based support. Doesn't matter how much money
you have spent and/or lost on their products or if
their products even work. Ya know what they say: Pay through
the nose or bleed through it.
-Original Message- From:
Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE:
Computer Associates
I hope to GOD someone at CA sees this and passes it
on. You obviously put a lot of work into the
William. Good job!!
-Original Message- From:
Lefkovics, William [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 8:38 AM
To: MS-Exchange Admin Issues Subject: Computer Associates
CA contacted me, concerned about posts I've made regarding
their products. In the past it has not been their
policy to participate in these forums because
vendors aren't always treated very well. They are reconsidering this policy.
William Lefkovics, MCSE, A+, ExchangeMVP
Here is the list of ACTUAL quotes I assembled for them in
response to their sudden concern (I did not include
names, but these are from public forums):
When someone made a comment like this:
-"We have bought Arcserve 2000 w/ the backup agent for
Exchange to backup our Exchange Server and have been
having nothing but problems." - Saul, October 10,
2001
The ACTUAL replies were as follows:
-"Do you really want us to go for the entire day about how
HORRIBLE of a product Jerkserv is/ NTBACK2k [1]
is 1000 times better. Return the Jerkserv and
install Backup Exec"
-"The best thing to do with CA products, is to place them in
the dumpster, where they belong."
-"We have been using Arcserve 2000 for awhile now and I
would have to say that it DOES SUCK."
-"why do people buy that program? I have never heard anyone
say anything nice about it?"
-"Don't get started on that crappy as*s piece of
software."
Other comments about CA software, by those who actually use
it:
-"Let me clue you in on something. I've got a good
friend at CA - he told me that they have a bad time
getting their E2K servers backed up using their product"
-"ArcCrap is exactly that... Unreliable, no support, a
pain in the arse, breaks more than it fixes...
Shall I go on?"
-"Arcserve does an excellent job of backup things up, it's
downfall is the ability to restore
things"
-"Arcserve and anything is not a good choice."
-"I agree on Arcserve, which is the lowliest of backup
products anyway."
-"Arcserve and a dumpster are a perfect fit."
-"There's only so much overtime one man can do, and my
quota's fully taken by using AarghServe"
-"Run away! Fast! Seriously. There are very few here who
like working with ANY CA products even if they
inherit them, much less ask for them."
-"you can switch to arcserve if your current backup is too
fast for you"
-"Running Innoculan was somewhat akin to flogging
myself."
-"I've only purchased a few products from CA and the support
was absolutely horrid. I have had other system
administrators with the same experience. Most of the
products themselves were very good until CA buys the
company, then the support
RE: Computer Associates
>From their email... To explore your choices further with a CA consultant, call 1-800-925-5050. Or visit the CA <http://www.th.ca.com/mm/Clickthrough/15610053/15850407/13295061/.lg6PhqlMmg iFoevi3WPDkBgT.EA/*http://esupport.ca.com/public/ca_common_docs/pfsopt.asp> Choice Support website. Joel Franklin Network Analyst -Original Message- From: Micciche Robert [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:32 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates Does anyone have ROCK SOLID info on this? Hyperlink perchance? This would be deadly information -Original Message- From: Don Guyer [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 1:14 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates Stephen, Not that I don't believe you, but where did you hear that CA is discontinuing free phone based support? This may FINALLY be my chance to eradicate CA from my network!!! Thanks in advance, Don Guyer Information Systems Citadel Federal Credit Union Ph: 800.666.0191 x7072 Fax: 610.380.6083 www.citadelfcu.org -Original Message- From: Stephen J. Norton [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange se
RE: Computer Associates
Title: Message I took some cold medicine and it has me loopy... -Original Message-From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 10:18 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Not only does Don seem to be in a good mood today, he also cant seem to say more than 2 words at a time. This would be indicative of some kind of intoxication -Original Message-From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:52 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates To me! ;o) -Original Message-From: Ellery July [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:30 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Since I contributed to the Sara Jane Moore defense fund I might as well contribute to William's. Where do I send the Foster Lager? ellery List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
I just have to join in on the CA bashing... My experience has also been that the techs are hard to understand due to their accents and/or lack of command of the English language. The last "incident" we had was due to the licensing portion of their software. The tech informed me that the licensing portion included in our purchased software was buggy and he had me download another version...which was also non-functional!!! I truly despise that product and am so happy we will soon be able to trash it. Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: RE: Computer Associates oopsjust realized what I didn't say...below is a link to their press release announcing their new "support" options. -Jim -Original Message-From: Jim Holmgren [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:44 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates They can rot in hell...I'd sooner use NT Backup http://ca.com/channel/emea/email/support/choices.htm - Jim Jim Holmgren MCSE, CCNA [EMAIL PROTECTED] Network Engineer Advertising.com We bring innovation to interactive communication. Advertising.com -- Superior Technology. Superior Performance. -Original Message-From: Micciche Robert [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:32 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Does anyone have ROCK SOLID info on this? Hyperlink perchance? This would be deadly information -Original Message-From: Don Guyer [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:14 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Stephen, Not that I don't believe you, but where did you hear that CA is discontinuing free phone based support? This may FINALLY be my chance to eradicate CA from my network!!! Thanks in advance, Don Guyer Information Systems Citadel Federal Credit Union Ph: 800.666.0191 x7072 Fax: 610.380.6083 www.citadelfcu.org -Original Message- From: Stephen J. Norton [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates The best part is, as of 11/30/01, CA is doing away with free phone based support. Doesn't matter how much money you have spent and/or lost on their products or if their products even work. Ya know what they say: Pay through the nose or bleed through it. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I hope to GOD someone at CA sees this and passes it on. You obviously put a lot of work into the William. Good job!! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:38 AM To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota'
RE: Computer Associates
Friggin' POP connectors! -Original Message- From: Microsoft Connector for POP3 Mailboxes Service [mailto:mail-daemon@localhost] Sent: Friday, November 02, 2001 11:16 AM To: Lefkovics, William Subject: Returned Mail: Undeliverable Mail The original message was received on Fri, 2 Nov 2001 18:56:49 -0600 - The following addresses had permanent fatal errors - <[EMAIL PROTECTED]> - Transcript of session follows - while talking to : >>> RCPT To:<[EMAIL PROTECTED]> <<< List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: Message
you
forgot to put the word "more" after the "me"...
-- DrewVisit
http://www.drewncapris.net! Go! Go there now!"...Slide show... ...BORING...
Zzzz..." - The Tick
-Original Message-From: Don Ely
[mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001
1:07 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer
Associates
I
took some cold medicine and it has me loopy...
-Original Message-From: Martin
Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday,
November 02, 2001 10:18 AMTo: MS-Exchange Admin
IssuesSubject: RE: Computer Associates
Not only does Don seem to be in a good mood today, he also cant seem
to say more than 2 words at a time.
This would be indicative of some kind of
intoxication
-Original Message-From: Don Ely
[mailto:[EMAIL PROTECTED]] Sent: Friday, November 02,
2001 9:52 AMTo: MS-Exchange Admin IssuesSubject: RE:
Computer Associates
To me! ;o)
-Original Message-From: Ellery
July [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001
9:30 AMTo: MS-Exchange Admin IssuesSubject: RE:
Computer Associates
Since
I contributed to the Sara Jane Moore defense fund I might as well
contribute to William's. Where do I send the Foster
Lager?
ellery
List
Charter and FAQ
at:http://www.sunbelt-software.com/exchange_list_charter.htmList
Charter and FAQ
at:http://www.sunbelt-software.com/exchange_list_charter.htmList
Charter and FAQ
at:http://www.sunbelt-software.com/exchange_list_charter.htmList
Charter and FAQ
at:http://www.sunbelt-software.com/exchange_list_charter.htm
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: RE: Computer Associates
Thanks
Steve, that made my weekend, got a pocket full-o ammo now!!!
Don Guyer Information Systems Citadel Federal
Credit Union Ph: 800.666.0191 x7072
Fax: 610.380.6083 www.citadelfcu.org
-Original Message-From: Stephen J. Norton
[mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:46
PMTo: MS-Exchange Admin IssuesSubject: RE: Computer
Associates
I
just forwarded you their newsletter, Don. I didn't want to post it to the list
because it's full HTML. Anyone else interested, let me know and I'll forward
it off line to you.
-Original Message-From: Don Guyer
[mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001
1:14 PMTo: MS-Exchange Admin IssuesSubject: RE:
Computer Associates
Stephen,
Not that I don't
believe you, but where did you hear that CA is discontinuing free phone
based support? This may FINALLY be my chance to eradicate CA from my
network!!!
Thanks in advance,
Don Guyer Information Systems
Citadel Federal Credit Union Ph:
800.666.0191 x7072 Fax: 610.380.6083
www.citadelfcu.org
-Original Message- From:
Stephen J. Norton [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE:
Computer Associates
The best part is, as of 11/30/01, CA is doing away with free
phone based support. Doesn't matter how much money
you have spent and/or lost on their products or if
their products even work. Ya know what they say: Pay through
the nose or bleed through it.
-Original Message- From:
Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE:
Computer Associates
I hope to GOD someone at CA sees this and passes it
on. You obviously put a lot of work into the
William. Good job!!
-Original Message- From:
Lefkovics, William [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 8:38 AM
To: MS-Exchange Admin Issues Subject: Computer Associates
CA contacted me, concerned about posts I've made regarding
their products. In the past it has not been their
policy to participate in these forums because
vendors aren't always treated very well. They are reconsidering this policy.
William Lefkovics, MCSE, A+, ExchangeMVP
Here is the list of ACTUAL quotes I assembled for them in
response to their sudden concern (I did not include
names, but these are from public forums):
When someone made a comment like this:
-"We have bought Arcserve 2000 w/ the backup agent for
Exchange to backup our Exchange Server and have been
having nothing but problems." - Saul, October 10,
2001
The ACTUAL replies were as follows:
-"Do you really want us to go for the entire day about how
HORRIBLE of a product Jerkserv is/ NTBACK2k [1]
is 1000 times better. Return the Jerkserv and
install Backup Exec"
-"The best thing to do with CA products, is to place them in
the dumpster, where they belong."
-"We have been using Arcserve 2000 for awhile now and I
would have to say that it DOES SUCK."
-"why do people buy that program? I have never heard anyone
say anything nice about it?"
-"Don't get started on that crappy as*s piece of
software."
Other comments about CA software, by those who actually use
it:
-"Let me clue you in on something. I've got a good
friend at CA - he told me that they have a bad time
getting their E2K servers backed up using their product"
-"ArcCrap is exactly that... Unreliable, no support, a
pain in the arse, breaks more than it fixes...
Shall I go on?"
-"Arcserve does an excellent job of backup things up, it's
downfall is the ability to restore
things"
-"Arcserve and anything is not a good choice."
-"I agree on Arcserve, which is the lowliest of backup
products anyway."
-"Arcserve and a dumpster are a perfect fit."
-"There's only so much overtime one man can do, and my
quota's fully taken by using AarghServe"
-"Run away! Fast! Seriously. There are very few here who
like working with ANY CA products even if they
inherit them, much less ask for them."
-"you can switch to arcserve if your current backup is too
fast for you"
-"Running Innoculan was somewhat akin to flogging
myself."
-"I've only purchased a few products from CA and the support
was absolutely horrid. I have had other system
administrators with the same experience.
RE: Computer Associates
I see on there that they have "free email support." If it is anything like their email support in the past, it is a non-item. I have emailed them with support incidents and NEVER received a response. Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Re: Computer Associates
Title: Message They are waiting for you at Taps and Tabs. For your second dose about lunch time. hehehe Matt - Original Message - From: Don Ely To: MS-Exchange Admin Issues Sent: Friday, November 02, 2001 11:06 AM Subject: RE: Computer Associates I took some cold medicine and it has me loopy... -Original Message-From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 10:18 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Not only does Don seem to be in a good mood today, he also cant seem to say more than 2 words at a time. This would be indicative of some kind of intoxication -Original Message-From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:52 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates To me! ;o) -Original Message-From: Ellery July [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:30 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Since I contributed to the Sara Jane Moore defense fund I might as well contribute to William's. Where do I send the Foster Lager? ellery List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: Message Try warming the medicine up first next time. -Original Message-From: Don Ely [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:07 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates I took some cold medicine and it has me loopy... List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: RE: Computer Associates
You
betcha. Makes me feel special.
I've
had a bunch of requests for copies of the newsletter. Since I made my first post
offering copies off line, I've had to leave the office. I'm currently working
from home for the next 15 minutes over a VPN connection and the newsletter does
not display properly on my home workstation. Don't have time to mess with it
right now, but if I have forwarded you the newsletter and seems that it may be
missing parts, let me know and I'll resend it by Monday if not earlier when I'm
back in the office.
Steve
-Original Message-From: Lefkovics, William
[mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001
1:57 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer
Associates
Are
you "Valued Customer unknown" as well?
-Original Message-From: Stephen J. Norton
[mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 10:46
AMTo: MS-Exchange Admin IssuesSubject: RE: Computer
Associates
I
just forwarded you their newsletter, Don. I didn't want to post it to the list
because it's full HTML. Anyone else interested, let me know and I'll forward
it off line to you.
-Original Message-From: Don Guyer
[mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001
1:14 PMTo: MS-Exchange Admin IssuesSubject: RE:
Computer Associates
Stephen,
Not that I don't
believe you, but where did you hear that CA is discontinuing free phone
based support? This may FINALLY be my chance to eradicate CA from my
network!!!
Thanks in advance,
Don Guyer Information Systems
Citadel Federal Credit Union Ph:
800.666.0191 x7072 Fax: 610.380.6083
www.citadelfcu.org
-Original Message- From:
Stephen J. Norton [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:54 PM To: MS-Exchange Admin Issues Subject: RE:
Computer Associates
The best part is, as of 11/30/01, CA is doing away with free
phone based support. Doesn't matter how much money
you have spent and/or lost on their products or if
their products even work. Ya know what they say: Pay through
the nose or bleed through it.
-Original Message- From:
Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 12:46 PM To: MS-Exchange Admin Issues Subject: RE:
Computer Associates
I hope to GOD someone at CA sees this and passes it
on. You obviously put a lot of work into the
William. Good job!!
-Original Message- From:
Lefkovics, William [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 8:38 AM
To: MS-Exchange Admin Issues Subject: Computer Associates
CA contacted me, concerned about posts I've made regarding
their products. In the past it has not been their
policy to participate in these forums because
vendors aren't always treated very well. They are reconsidering this policy.
William Lefkovics, MCSE, A+, ExchangeMVP
Here is the list of ACTUAL quotes I assembled for them in
response to their sudden concern (I did not include
names, but these are from public forums):
When someone made a comment like this:
-"We have bought Arcserve 2000 w/ the backup agent for
Exchange to backup our Exchange Server and have been
having nothing but problems." - Saul, October 10,
2001
The ACTUAL replies were as follows:
-"Do you really want us to go for the entire day about how
HORRIBLE of a product Jerkserv is/ NTBACK2k [1]
is 1000 times better. Return the Jerkserv and
install Backup Exec"
-"The best thing to do with CA products, is to place them in
the dumpster, where they belong."
-"We have been using Arcserve 2000 for awhile now and I
would have to say that it DOES SUCK."
-"why do people buy that program? I have never heard anyone
say anything nice about it?"
-"Don't get started on that crappy as*s piece of
software."
Other comments about CA software, by those who actually use
it:
-"Let me clue you in on something. I've got a good
friend at CA - he told me that they have a bad time
getting their E2K servers backed up using their product"
-"ArcCrap is exactly that... Unreliable, no support, a
pain in the arse, breaks more than it fixes...
Shall I go on?"
-"Arcserve does an excellent job of backup things up, it's
downfall is the ability to restore
things"
-"Arcserve and anything is not a good choice."
-"I agree on Arcserve, which is the lowliest of backup
products anyway."
-"Arcserve and a dumpster are a perfect fit."
RE: Computer Associates
Title: Message Ha ha... -Original Message-From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:36 AMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates Try warming the medicine up first next time. -Original Message-From: Don Ely [mailto:[EMAIL PROTECTED]]Sent: Friday, November 02, 2001 1:07 PMTo: MS-Exchange Admin IssuesSubject: RE: Computer Associates I took some cold medicine and it has me loopy... List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: Message How could we tell the difference? -Original Message- From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 1:07 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I took some cold medicine and it has me loopy... List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
I have used them for another product - emailed them three time in week last year. I am still wanting for a response. -Original Message- From: Karen Palmer [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 1:13 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I see on there that they have "free email support." If it is anything like their email support in the past, it is a non-item. I have emailed them with support incidents and NEVER received a response. Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: RE: Computer Associates Sounds like you better start asking ahead of time if they have any CA products. :) -Original Message- From: Micciche Robert [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:15 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates This is such a joke. My new Junior Admin is ON THE PHONE RIGHT NOW with CA. Yet again, ArcServe 2K is not backing up random directories on servers. And no this is NOT a complicated backup, not Exchange, no backup agent, not SQL, no open files. Simple full backup and random directories decide not to be included in the backup job. It absolutely AMAZES me when people make a stink about MS. Their service and level of tech support has been exemplary for years. CA is a joke. Really gets me hot under the collar that every position I accept- I inherit their crap. -Original Message- From: Boswell Tim [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:58 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates "In the past it has not been their policy to participate in these forums because vendors aren't always treated very well." Would that be vendors in general, or just ones who produce lousy, unreliable products with a comical level of support, and expect people to use them to get business critical systems back up and running in the event of a disaster which was quite possibly caused from using said product in the first place? -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: 02 November 2001 16:38 To: MS-Exchange Admin Issues Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got in
RE: Computer Associates
Title: Message Easy, if his writings exceeds two words - Mal -Original Message- From: Ellery July [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:51 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates How could we tell the difference? -Original Message- From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 1:07 PM To: MS-Exchange Admin Issues Subject: RE: Computer Associates I took some cold medicine and it has me loopy... List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
Title: RE: Computer Associates got one too... -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:29 AM To: MS-Exchange Admin Issues Subject: RE: Computer Associates Friggin' POP connectors! -Original Message- From: Microsoft Connector for POP3 Mailboxes Service [mailto:mail-daemon@localhost] Sent: Friday, November 02, 2001 11:16 AM To: Lefkovics, William Subject: Returned Mail: Undeliverable Mail The original message was received on Fri, 2 Nov 2001 18:56:49 -0600 - The following addresses had permanent fatal errors - <[EMAIL PROTECTED]> - Transcript of session follows - while talking to : >>> RCPT To:<[EMAIL PROTECTED]> <<< List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates
On Fri, 2 Nov 2001, Franklin, Joel wrote: Well, rather, CA wrote: CA> To futher increase our quality of support... That is funny it itself. CA> ... provide a variety of options to customers ... To provide a variety of options, they are limiting your options. Everybody got that? CA> ... CA will be endign its no-fee phone-based technical support ... Closed to serve you better! Who says CA does not improve things? We hardly need yet another reason *not* to use their products, but here, they go and come up with one anyway! -- Ben Scott <[EMAIL PROTECTED]> | The opinions expressed in this message are those of the author and do not | | necessarily represent the views or policy of any other person, entity or | | organization. All information is provided without warranty of any kind. | List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Re: Computer Associates update
DAMN !! They even had problems on their OWN servers !!! Now that was better than my "Dude" comment. D --- "Lefkovics, William" <[EMAIL PROTECTED]> wrote: > As a result of recent communications with Computer > Associates regarding the > Exchange agents for their antivirus and backup > products, I was advised of > the following progress from the person in charge of > development for the > ArcServeIT product line: > > > "Another point that I had not previously mentioned > is that the recent > feedback has caused us to initiate a new round of > testing of the Exchange > Agent to try to find any existing problems and > address those. This includes > more vigorous testing in our own datacenter with our > Exchange servers. This > excerise has turned up some issues that we are now > addressing via patches > that will be made public - for both ARCserve and > BrightStor Enterprise > Backup - as soon as they are confirmed. > > We also did a review of the most frequent issues > that support handles for > the Exchange Agent and are making changes to address > those issues - some as > patches to existing products and others as > enhancements to the next release > of the Agent." > > I provide this only as information and not an > endorsement of CA products. > > Regards, > > William Lefkovics, MCSE, A+, ExchangeMVP > This email is de-unicentered. > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > __ Do You Yahoo!? Send your FREE holiday greetings online! http://greetings.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Computer Associates update
>>I provide this only as information and not an endorsement of CA products. Buwhaahahah as if any of us in the Antigen cult would even acknowledge endorsements of CA. You could have the Pope put his blessing on CA products and I'd still run far and fast (and for a guy in a wheelchair... that's quite a feat). -Preston List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
