RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
4.1.5 [will be] the latest in a matter of weeks. From: Don Andrews [mailto:[EMAIL PROTECTED] Sent: 25 February 2008 22:14 To: MS-Exchange Admin Issues Subject: RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 Gee, I wasn't even aware BES 4.2 was out. From: Brown, Larry [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 1:34 PM To: MS-Exchange Admin Issues Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
Yeah...my mistake typing...we are using 4.1 From: Sobey, Richard A [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 26, 2008 3:42 AM To: MS-Exchange Admin Issues Subject: RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 4.1.5 [will be] the latest in a matter of weeks. From: Don Andrews [mailto:[EMAIL PROTECTED] Sent: 25 February 2008 22:14 To: MS-Exchange Admin Issues Subject: RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 Gee, I wasn't even aware BES 4.2 was out. From: Brown, Larry [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 1:34 PM To: MS-Exchange Admin Issues Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
What is the OOF issue? The Out of Office (OOF) can be enabled by a user from 3 different locations (Outlook client, OWA or the Blackberry device). In an Exchange 2007/Outlook 2007 setting, you can also specify whether the OOF will be internal only or external only” or both. In an Exchange 2007/Outlook 2003 setting, the only option is to enable OOF for all messages. The OOF will be sent once per incoming email from a sender (in other words, multiple emails originating from same sender don't get multiple OOFs). Now, we have tested these scenarios 1. User on an Exchange 2003 SP2 server with no Blackberry - No OOF issues 2. User on an Exchange 2003 SP2 server with BB on a BES 4.1.4 - No OOF issues 3. User on an Exchange 2007 SP1 server with no Blackberry - No OOF issues 4. User on an Exchange 2007 SP1 server with a Blackberry device - OOF issues. In option 4, irrespective of where we set the OOF (from a client Outlook 2003/any SP version or Outlook 2007 /RTM or SP1 OR Blackberry device OR 2007 OWA), the behavior is same. The OOFs go out for around 20 minutes or so and then totally stops. It does not matter what OOF setting we have in the e2k7/o2k7 combination (External only /internal and external or just internal) Other useful links http://www.blackberryforums.com/bes-admin-corner/112250-out-office-oof-corruption-blackberry-bes-exchange-2007-a.html http://www.blackberryforums.com/bes-admin-corner/112250-out-office-oof-corruption-blackberry-bes-exchange-2007-a.html Symptoms Note: While this looks very similar to this on the Ehlo blog (http://msexchangeteam.com/archive/2007/04/04/437544.aspx http://msexchangeteam.com/archive/2007/04/04/437544.aspx ), it is not the same issue Steps we have taken so far (has not resolved the issue) 1. We have moved the BES service account to a Exchange 2007 mailbox server. 2. Installed the latest CDO files on the BES server (http://www.microsoft.com/downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611eamp;DisplayLang=en http://www.microsoft.com/downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611eamp;DisplayLang=en ) Sent via BlackBerry by ATT -Original Message- From: Brown, Larry [EMAIL PROTECTED] Date: Mon, 25 Feb 2008 17:06:41 To:MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Subject: RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 When you can would you elaborate? We currently have issues with Out of Office...but we haven't upgraded to SP1 yet. Supposedly SP 1 fixes our issue (two Out of Office messages). -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 4:58 PM To: MS-Exchange Admin Issues Subject: Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 We have an issue with out of office messages. (External or internal. -- set from any client or BB or OWA) (E2k7 sp1 and BES 4.1.4). Sent via BlackBerry by ATT -Original Message- From: Brown, Larry [EMAIL PROTECTED] Date: Mon, 25 Feb 2008 16:33:57 To:MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
This is good to know...and a good argument for us to wait until RIM releases SP5 for BES...no guarantee it will fix your issue, but at least they won't be able to say we are running a version that isn't supported with E2k7,SP1. Our issue with OOF is different, although it does involve Blackberry users. At first they send old OOF messages even though Outlook shows the new message. Some of them were sending an old message and a new message. Starting Outlook with the /cleanrules switch took care of the old message...but now many of our Blackberry users send two OOF messages. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 26, 2008 11:18 AM To: MS-Exchange Admin Issues Subject: Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 What is the OOF issue? The Out of Office (OOF) can be enabled by a user from 3 different locations (Outlook client, OWA or the Blackberry device). In an Exchange 2007/Outlook 2007 setting, you can also specify whether the OOF will be internal only or external only or both. In an Exchange 2007/Outlook 2003 setting, the only option is to enable OOF for all messages. The OOF will be sent once per incoming email from a sender (in other words, multiple emails originating from same sender don't get multiple OOFs). Now, we have tested these scenarios 1. User on an Exchange 2003 SP2 server with no Blackberry - No OOF issues 2. User on an Exchange 2003 SP2 server with BB on a BES 4.1.4 - No OOF issues 3. User on an Exchange 2007 SP1 server with no Blackberry - No OOF issues 4. User on an Exchange 2007 SP1 server with a Blackberry device - OOF issues. In option 4, irrespective of where we set the OOF (from a client Outlook 2003/any SP version or Outlook 2007 /RTM or SP1 OR Blackberry device OR 2007 OWA), the behavior is same. The OOFs go out for around 20 minutes or so and then totally stops. It does not matter what OOF setting we have in the e2k7/o2k7 combination (External only /internal and external or just internal) Other useful links http://www.blackberryforums.com/bes-admin-corner/112250-out-office-oof-corruption-blackberry-bes-exchange-2007-a.html http://www.blackberryforums.com/bes-admin-corner/112250-out-office-oof-corruption-blackberry-bes-exchange-2007-a.html Symptoms Note: While this looks very similar to this on the Ehlo blog (http://msexchangeteam.com/archive/2007/04/04/437544.aspx http://msexchangeteam.com/archive/2007/04/04/437544.aspx ), it is not the same issue Steps we have taken so far (has not resolved the issue) 1. We have moved the BES service account to a Exchange 2007 mailbox server. 2. Installed the latest CDO files on the BES server (http://www.microsoft.com/downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611eamp;DisplayLang=en http://www.microsoft.com/downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611eamp;DisplayLang=en ) Sent via BlackBerry by ATT -Original Message- From: Brown, Larry [EMAIL PROTECTED] Date: Mon, 25 Feb 2008 17:06:41 To:MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Subject: RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 When you can would you elaborate? We currently have issues with Out of Office...but we haven't upgraded to SP1 yet. Supposedly SP 1 fixes our issue (two Out of Office messages). -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 4:58 PM To: MS-Exchange Admin Issues Subject: Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 We have an issue with out of office messages. (External or internal. -- set from any client or BB or OWA) (E2k7 sp1 and BES 4.1.4). Sent via BlackBerry by ATT -Original Message- From: Brown, Larry [EMAIL PROTECTED] Date: Mon, 25 Feb 2008 16:33:57 To:MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
We have done it and haven't seen any issues (admittedly only a few blackberry users on 2007 at the moment). But no, no issues seen. Mike From: Brown, Larry [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 3:34 PM To: MS-Exchange Admin Issues Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
No issue here- 30 BB Users but I'm only on 4.1 Painstakingly sent to you from my Blackberry. - Original Message - From: Brown, Larry [EMAIL PROTECTED] To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Mon Feb 25 16:33:57 2008 Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1…but we'd like to get feedback from anyone else that might have already done it… Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
We have two sites doing it currently and no problems since. Nothing advanced just syncing the folders, no MDS, no Wireless pushing of software etc. Greg From: Rausch, Michael D [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 4:36 PM To: MS-Exchange Admin Issues Subject: RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 We have done it and haven't seen any issues (admittedly only a few blackberry users on 2007 at the moment). But no, no issues seen. Mike From: Brown, Larry [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 3:34 PM To: MS-Exchange Admin Issues Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
We have an issue with out of office messages. (External or internal. -- set from any client or BB or OWA) (E2k7 sp1 and BES 4.1.4). Sent via BlackBerry by ATT -Original Message- From: Brown, Larry [EMAIL PROTECTED] Date: Mon, 25 Feb 2008 16:33:57 To:MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1…but we'd like to get feedback from anyone else that might have already done it… Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
When you can would you elaborate? We currently have issues with Out of Office...but we haven't upgraded to SP1 yet. Supposedly SP 1 fixes our issue (two Out of Office messages). -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 4:58 PM To: MS-Exchange Admin Issues Subject: Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 We have an issue with out of office messages. (External or internal. -- set from any client or BB or OWA) (E2k7 sp1 and BES 4.1.4). Sent via BlackBerry by ATT -Original Message- From: Brown, Larry [EMAIL PROTECTED] Date: Mon, 25 Feb 2008 16:33:57 To:MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
Gee, I wasn't even aware BES 4.2 was out. From: Brown, Larry [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 1:34 PM To: MS-Exchange Admin Issues Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
4.1SP5 will be out Friday, wait until the end of the week for the certified build. From: Brown, Larry [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 1:34 PM To: MS-Exchange Admin Issues Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2
This is the official statement from RIM about Exchange 2007 SP1 and BlackBerry 4.1.4 interoperability: http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8067/645045/1264708/SDR_154989_BlackBerry_Enterprise_Server_for_Microsoft_Exchange_Version_4.1_SP4?nodeid=1396996vernum=0 - Key issue - The BlackBerry(R) Enterprise Server in a Microsoft(R) Exchange 2007 environment might experience issues when generating the RefId for a message. As a result, the BlackBerry Enterprise Server might not be able to identify all messages as unique - Impact - If messages with duplicate RefIds exist in a user's mailbox, the BlackBerry Enterprise Server cannot process them appropriately or synchronize properly. The BlackBerry Enterprise Server might not deliver all messages to a device when it returns into a coverage area. - Probability of occurrence - The probability of occurrence is high. - Monitoring the issue - Monitor the BlackBerry Messaging Agent log file for duplicate RefIds. - Recommendations - Upgrade to BlackBerry Enterprise Server Version 4.1 SP5 once it is available. - Resolution - This issue will be resolved in BlackBerry Enterprise Server Version 4.1 SP5. On Mon, Feb 25, 2008 at 2:13 PM, Don Andrews [EMAIL PROTECTED] wrote: Gee, I wasn't even aware BES 4.2 was out. -- *From:* Brown, Larry [mailto:[EMAIL PROTECTED] *Sent:* Monday, February 25, 2008 1:34 PM *To:* MS-Exchange Admin Issues *Subject:* Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1…but we'd like to get feedback from anyone else that might have already done it… * **Larry C. Brown* LAN/WAN CS Support Dayton Power Light (937)-331-4922 -- Kat Collins - The Email of the species is more powerful than the Mail! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~