I found the reason why this was happening in the following artice:
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q319879
-Original Message-
From: Juan Rosas
Sent: Wednesday, June 12, 2002 10:27 AM
To: MS-Exchange Admin Issues
Subject: Global Address list is missing.
Hello,
This morning some of our users reported that their Global address list was missing, I
looked at the address list properties in Outlook and it was pointing to one of our
Global catalog servers, now when I look to a system that was not experiencing the
problem I notes that their Global address list was pointing to a different Global
catalog server. Also if I run Outlook.exe /resetfolders in the PCs that are
experiencing the problems their global address list appears but if they close outlook
and open again the Global address list is gone.
Any ideas why this is happening,
Thanks
Juan Rosas
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm