There is no white list in Exchange 2003 as far as I know. However, there are a few approaches you can take to help.
One is that you can use Group Policy to add a list of safe senders to everyone's safe senders list. Here is a link from a quick Google search on "group policy" and "safe senders list" with instructions. I've done this - it's not hard. http://blogs.technet.com/asiasupp/archive/2007/04/26/how-to-deploy-junk- e-mail-lists-throughout-your-organization.aspx Another option - If the email always has certain unique keywords in the subject or body and you are using IMF, you can use custom weighting to effectively white list the email. It involves creating an XML file called MSExchange.UceContentFilter.xml, which you can copy and paste from the documentation and modify to your needs. Look in the release notes for SP2 or try Google. Here is on article at msexchange.org: http://www.msexchange.org/tutorials/Intelligent-Message-Filter-version-2 -IMF-v2.html The file would look something like this, using the "Change=MIN" setting: <?xml version="1.0" encoding="UTF-16" ?> - <file:///D:\ExchangeProgram\bin\MSCFv2\MSExchange.UceContentFilter.xml> <CustomWeightEntries xmlns="http://schemas.microsoft.com/2005/CustomWeight"> <CustomWeightEntry Type="SUBJECT" Change="MIN" Text="Unique subject" /> </CustomWeightEntries> One other approach which I have used is to use the sender filtering function in Exchange to create a pseudo white list. It's not really what it's supposed to be used for, but this method does work as long as you aren't using sender filtering for anything now. I can't recall where I read about this originally, and there may be some caveats. Try Google. The basic idea is to add the sending email address to the list of addresses to be filtered, but instead of deleting it, archive it. Then use a scheduled task to periodically move the archived messages from the Filter folder to the Pickup folder. The steps would be Open Exchange System Manager Expand Global Settings Right Click Message Delivery and go into Properties Go to the Sender Filtering Tab Check the box to Archive filtered messages Check the box to Accept messages without notifying the sender Leave the other two boxes unchecked Add the senders you want to "whitelist" Apply and OK Then what I did is created a batch file with 2 lines (beware wrapping- move starts one line, exit is the second line) move "C:\Exchange\Mailroot\vsi 1\Filter\*.tmp" "C:\Exchange\Mailroot\vsi 1\Pickup" exit I made a scheduled task to run this every 30 minutes and it has worked well. > -----Original Message----- > From: David.Ricci [mailto:[EMAIL PROTECTED] > Sent: Monday, November 03, 2008 9:39 PM > To: MS-Exchange Admin Issues > Subject: Junk Mail Question > > Is there a way to add an email to an exchange 2003 whitelist "if it has > one". I have and email that come through but goes to everyone's junk > folder. Instead of telling 200 users how to right click add to the safe > senders list I was wondering if Exchange 2003 sp2 has a internal whitelist > so I can avoid emailing instructions. > > > > Thank you, > > > > David > > > > > Confidentiality Notice: ---------------------------------- This communication, including any attachments, may contain confidential information and is intended only for the individual or entity to whom it is addressed. Any review, dissemination, or copying of this communication by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, delete and destroy all copies of the original message. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~