RE: Mailbox Limit Notifications
I've taken a different tack when notifying my users. I set exchange to notify them every 15 minutes twice a day. I give them a break in the morning, and at the end of the day, but from 9:30-11:30 and 1:30 to 3:30 they get hammered. Very few people ignore the warnings for long. And those that do, c'mon, nobody can say they weren't given ample warnings. Bill From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:14 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications It's not a major deal for us, but I'd rather make a phone call reminding them than have them deal with the hassle of doing it under pressure. 95% of my users are excellent, but, as always, it's the remaining 5% who seem to have 95% of the problems. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Kat Collins [mailto:messagel...@gmail.com] Sent: Wednesday, January 14, 2009 4:45 PM To: MS-Exchange Admin Issues Subject: Re: Mailbox Limit Notifications I tend to treat my user community like grownups. I give them information, give them sufficient time between when they start getting warnings and when they can no longer send mail, then train them on how to help themselves. I do not do individual rescues unless the person is travelling and is not a regular traveler. In other words, if this is part of the person's normal work routine, then they need to figure out how to deal... Start as you mean to continue... On Wed, Jan 14, 2009 at 11:19 AM, Steven Peck sep...@gmail.com wrote: Wait, why are 'you' scrambling to help them clean up their mess? This is disruptive behavior and is bad training for your user population. If they can't send they can't work and their managers have to know that they may be having training issues if this is a re-occurring problem with select users. Perhaps a quarterly IT Newsletter to managers on #1 avoidable ticket/issues they could partner with IT to address in their department meetings? Now, you may very well be unable to effect a culture change in your company. Ah well. :) If you have standardized limits you could just script and run a mailbox size report every morning and then sort by size and decide whether to intervene on the ones close to the limits. A friendly phone call on why they shouldn't ignore the warnings ( you don't have them set to the same as the recieve size right?) Steven Peck http://www.blkmtn.org http://www.blkmtn.org/ On Wed, Jan 14, 2009 at 11:10 AM, Kennedy, Jim kennedy...@elyriaschools.org wrote: If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Kat Collins - The Email of the species is more powerful than the Mail! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Mailbox Limit Notifications
That's what we do as well. From: Bill Songstad (WCUL) [mailto:administra...@waleague.org] Sent: Thursday, January 15, 2009 10:02 AM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications I've taken a different tack when notifying my users. I set exchange to notify them every 15 minutes twice a day. I give them a break in the morning, and at the end of the day, but from 9:30-11:30 and 1:30 to 3:30 they get hammered. Very few people ignore the warnings for long. And those that do, c'mon, nobody can say they weren't given ample warnings. Bill From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:14 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications It's not a major deal for us, but I'd rather make a phone call reminding them than have them deal with the hassle of doing it under pressure. 95% of my users are excellent, but, as always, it's the remaining 5% who seem to have 95% of the problems. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Kat Collins [mailto:messagel...@gmail.com] Sent: Wednesday, January 14, 2009 4:45 PM To: MS-Exchange Admin Issues Subject: Re: Mailbox Limit Notifications I tend to treat my user community like grownups. I give them information, give them sufficient time between when they start getting warnings and when they can no longer send mail, then train them on how to help themselves. I do not do individual rescues unless the person is travelling and is not a regular traveler. In other words, if this is part of the person's normal work routine, then they need to figure out how to deal... Start as you mean to continue... On Wed, Jan 14, 2009 at 11:19 AM, Steven Peck sep...@gmail.com wrote: Wait, why are 'you' scrambling to help them clean up their mess? This is disruptive behavior and is bad training for your user population. If they can't send they can't work and their managers have to know that they may be having training issues if this is a re-occurring problem with select users. Perhaps a quarterly IT Newsletter to managers on #1 avoidable ticket/issues they could partner with IT to address in their department meetings? Now, you may very well be unable to effect a culture change in your company. Ah well. :) If you have standardized limits you could just script and run a mailbox size report every morning and then sort by size and decide whether to intervene on the ones close to the limits. A friendly phone call on why they shouldn't ignore the warnings ( you don't have them set to the same as the recieve size right?) Steven Peck http://www.blkmtn.org http://www.blkmtn.org/ On Wed, Jan 14, 2009 at 11:10 AM, Kennedy, Jim kennedy...@elyriaschools.org wrote: If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Kat Collins - The Email of the species is more powerful than the Mail! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Mailbox Limit Notifications
I like it! I'll take a look at setting a custom schedule for the notifications. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Bill Songstad (WCUL) [mailto:administra...@waleague.org] Sent: Thursday, January 15, 2009 11:02 AM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications I've taken a different tack when notifying my users. I set exchange to notify them every 15 minutes twice a day. I give them a break in the morning, and at the end of the day, but from 9:30-11:30 and 1:30 to 3:30 they get hammered. Very few people ignore the warnings for long. And those that do, c'mon, nobody can say they weren't given ample warnings. Bill From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:14 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications It's not a major deal for us, but I'd rather make a phone call reminding them than have them deal with the hassle of doing it under pressure. 95% of my users are excellent, but, as always, it's the remaining 5% who seem to have 95% of the problems. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Kat Collins [mailto:messagel...@gmail.com] Sent: Wednesday, January 14, 2009 4:45 PM To: MS-Exchange Admin Issues Subject: Re: Mailbox Limit Notifications I tend to treat my user community like grownups. I give them information, give them sufficient time between when they start getting warnings and when they can no longer send mail, then train them on how to help themselves. I do not do individual rescues unless the person is travelling and is not a regular traveler. In other words, if this is part of the person's normal work routine, then they need to figure out how to deal... Start as you mean to continue... On Wed, Jan 14, 2009 at 11:19 AM, Steven Peck sep...@gmail.com wrote: Wait, why are 'you' scrambling to help them clean up their mess? This is disruptive behavior and is bad training for your user population. If they can't send they can't work and their managers have to know that they may be having training issues if this is a re-occurring problem with select users. Perhaps a quarterly IT Newsletter to managers on #1 avoidable ticket/issues they could partner with IT to address in their department meetings? Now, you may very well be unable to effect a culture change in your company. Ah well. :) If you have standardized limits you could just script and run a mailbox size report every morning and then sort by size and decide whether to intervene on the ones close to the limits. A friendly phone call on why they shouldn't ignore the warnings ( you don't have them set to the same as the recieve size right?) Steven Peck http://www.blkmtn.org http://www.blkmtn.org/ On Wed, Jan 14, 2009 at 11:10 AM, Kennedy, Jim kennedy...@elyriaschools.org wrote: If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Kat Collins - The Email of the species is more powerful than the Mail! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Mailbox Limit Notifications
If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 [cid:image001.jpg@01C97651.D3973360] _ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~inline: image001.jpg
RE: Mailbox Limit Notifications
What version of Exchange? From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, January 14, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 [cid:image001.jpg@01C9765A.825F7D00] _ ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~inline: image001.jpg
RE: Mailbox Limit Notifications
Exchange 2003 SP2 Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, January 14, 2009 4:12 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications What version of Exchange? From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, January 14, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~image001.jpg
RE: Mailbox Limit Notifications
I've got a PS script around somewhere I used to use to pull a list of all the mailboxes that had hit the receive and send/receive limits via WMI, and email it to our help desk every morning. It would be fairly trivial to change it to report on mailboxes that had hit the warn limit. From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 3:24 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications Exchange 2003 SP2 Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, January 14, 2009 4:12 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications What version of Exchange? From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, January 14, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: RE: Mailbox Limit Notifications If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 [cid:image001.jpg@01C9765E.213CDCD0] _ ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~inline: image001.jpg
Re: Mailbox Limit Notifications
I tend to treat my user community like grownups. I give them information, give them sufficient time between when they start getting warnings and when they can no longer send mail, then train them on how to help themselves. I do not do individual rescues unless the person is travelling and is not a regular traveler. In other words, if this is part of the person's normal work routine, then they need to figure out how to deal... Start as you mean to continue... On Wed, Jan 14, 2009 at 11:19 AM, Steven Peck sep...@gmail.com wrote: Wait, why are 'you' scrambling to help them clean up their mess? This is disruptive behavior and is bad training for your user population. If they can't send they can't work and their managers have to know that they may be having training issues if this is a re-occurring problem with select users. Perhaps a quarterly IT Newsletter to managers on #1 avoidable ticket/issues they could partner with IT to address in their department meetings? Now, you may very well be unable to effect a culture change in your company. Ah well. :) If you have standardized limits you could just script and run a mailbox size report every morning and then sort by size and decide whether to intervene on the ones close to the limits. A friendly phone call on why they shouldn't ignore the warnings ( you don't have them set to the same as the recieve size right?) Steven Peck http://www.blkmtn.org On Wed, Jan 14, 2009 at 11:10 AM, Kennedy, Jim kennedy...@elyriaschools.org wrote: If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you…. From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Kat Collins - The Email of the species is more powerful than the Mail! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Mailbox Limit Notifications
It's not a major deal for us, but I'd rather make a phone call reminding them than have them deal with the hassle of doing it under pressure. 95% of my users are excellent, but, as always, it's the remaining 5% who seem to have 95% of the problems. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Kat Collins [mailto:messagel...@gmail.com] Sent: Wednesday, January 14, 2009 4:45 PM To: MS-Exchange Admin Issues Subject: Re: Mailbox Limit Notifications I tend to treat my user community like grownups. I give them information, give them sufficient time between when they start getting warnings and when they can no longer send mail, then train them on how to help themselves. I do not do individual rescues unless the person is travelling and is not a regular traveler. In other words, if this is part of the person's normal work routine, then they need to figure out how to deal... Start as you mean to continue... On Wed, Jan 14, 2009 at 11:19 AM, Steven Peck sep...@gmail.com wrote: Wait, why are 'you' scrambling to help them clean up their mess? This is disruptive behavior and is bad training for your user population. If they can't send they can't work and their managers have to know that they may be having training issues if this is a re-occurring problem with select users. Perhaps a quarterly IT Newsletter to managers on #1 avoidable ticket/issues they could partner with IT to address in their department meetings? Now, you may very well be unable to effect a culture change in your company. Ah well. :) If you have standardized limits you could just script and run a mailbox size report every morning and then sort by size and decide whether to intervene on the ones close to the limits. A friendly phone call on why they shouldn't ignore the warnings ( you don't have them set to the same as the recieve size right?) Steven Peck http://www.blkmtn.org http://www.blkmtn.org/ On Wed, Jan 14, 2009 at 11:10 AM, Kennedy, Jim kennedy...@elyriaschools.org wrote: If it is not a bunch of users you could have them set up a rule in their outlook so when they get it the message is then forwarded to you From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, January 14, 2009 2:05 PM To: MS-Exchange Admin Issues Subject: Mailbox Limit Notifications Exchange 2003 SP2 I have mailbox limits configured and the users receive Inbox notifications when they reach the limits, however many tend to ignore these until they can no longer send, then we have to scramble to help them clean up their mailbox. How can I also be notified when user limits have been reached? Any free tools/configurations to do this? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Kat Collins - The Email of the species is more powerful than the Mail! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
