When the user gets the underlined name, I would have them then right click on the name and verify all the information in the tabs there.. That will definitley tell you where the info is coming from..
-----Original Message----- From: Mitchell Mike [mailto:[EMAIL PROTECTED]] Sent: Wednesday, February 06, 2002 9:25 AM To: MS-Exchange Admin Issues Subject: Names not resolving Good morning, Outlook 98. Exchange 5.5 Sp4 I have an instance where a user keys in a name in the to: box and the name resolves. But once the message goes out it is returned because of a bad address. The person swears they are using the global address list. I have no problems with the list. The person that name is in question had their name changed a few days ago to correct a spelling error. So the syncing part should be cool. I had the sender remove the Sendai's name from her PAB and add it back in but still a problem. Please help. Any clues anyone. Regards, Mike Mitchell Systems eMAIL Administrator Alverno Information Services [EMAIL PROTECTED] (317) 532-7800 ext. 6211 List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm