Lynne,
I believe it would be a client-side mail format issue.  What format are the
messages being sent in?  Our Security here guy is Russian, and his mail
looks fine when sending. The exception to this is the subject line, which is
plain text, so it has no Cyrillic characters available. I believe Outlook
translates unknown characters to ?'s.  

The body of the emails he sends (and receives) is HTML and comes through
fine.  We are also Exchange 5.5 SP4 w/Outlook 2000

-Jim

p.s. - Nice to see a fellow Marauder on the list!   ;-)


Jim Holmgren MCSE, CCNA
[EMAIL PROTECTED]
Network Engineer
Advertising.com

We bring innovation to interactive communication.
Advertising.com -- Superior Technology. Superior Performance.


-----Original Message-----
From: Lynne Seamans [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, June 18, 2002 12:58 PM
To: MS-Exchange Admin Issues
Subject: Russian email problem


Have a user who's got family in Russian.  He says when he types in the
message in Russian, it looks OK on the screen, but when we look at it in his
"Sent Items", it's all question marks instead of the Cyrillic characters.  

This is an exchange 5.5 server, SP4, he's using Outlook 2000, and when
looking at the item in his "sent" it doesn't seem to help to change "view
--> encoding".

Is this an Outlook or an Exchange issue?  Can anyone help?  THANKS!

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Lynne Seamans  *  Systems Administrator & Postmaster
MILLERSVILLE UNIVERSITY   *  Millersville PA   17551
mailto:[EMAIL PROTECTED] 
Voice (717)871-5857  *  Fax (717)871-4943


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