Lynne, I believe it would be a client-side mail format issue. What format are the messages being sent in? Our Security here guy is Russian, and his mail looks fine when sending. The exception to this is the subject line, which is plain text, so it has no Cyrillic characters available. I believe Outlook translates unknown characters to ?'s.
The body of the emails he sends (and receives) is HTML and comes through fine. We are also Exchange 5.5 SP4 w/Outlook 2000 -Jim p.s. - Nice to see a fellow Marauder on the list! ;-) Jim Holmgren MCSE, CCNA [EMAIL PROTECTED] Network Engineer Advertising.com We bring innovation to interactive communication. Advertising.com -- Superior Technology. Superior Performance. -----Original Message----- From: Lynne Seamans [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 18, 2002 12:58 PM To: MS-Exchange Admin Issues Subject: Russian email problem Have a user who's got family in Russian. He says when he types in the message in Russian, it looks OK on the screen, but when we look at it in his "Sent Items", it's all question marks instead of the Cyrillic characters. This is an exchange 5.5 server, SP4, he's using Outlook 2000, and when looking at the item in his "sent" it doesn't seem to help to change "view --> encoding". Is this an Outlook or an Exchange issue? Can anyone help? THANKS! =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Lynne Seamans * Systems Administrator & Postmaster MILLERSVILLE UNIVERSITY * Millersville PA 17551 mailto:[EMAIL PROTECTED] Voice (717)871-5857 * Fax (717)871-4943 List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm *********************************************************** The information transmitted in this email is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this email in error, please contact the sender and permanently delete the email from any computer. List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm