RE: Segregating multiple Exchange e-mail addresses in Outlook

2010-04-21 Thread Michael B. Smith
I think you misunderstand how CALs work. IANAL. That being said, CALs are 
either per-user or per-device. They are NOT per-account or per-mailbox. A 
single user could, for example, have 50 mailboxes and a thousand AD accounts. 
They still will only need one Windows Server CAL and one Exchange Server CAL 
(and one Outlook license).

I wouldn't even attempt to authoritatively speak on a hosted environment 
without testing. My __guess__ is that you'd have to have one account for each 
user/company combination.

However, Outlook 2010 completely simplifies this process. Outlook 2010 allows 
you to connect to multiple Exchange mailboxes in a single Outlook/MAPI profile. 
Each mailbox can have an individual identity and they are handled for you. The 
solution doesn't even require Exchange 2010; just Outlook 2010.

You'll have one mailbox per user/company combination. Load'em each up into 
Outlook. Works fine. Tastes great. Less filling.

If you need more information about how CALs work, see 
http://microsoft.com/licensing. You can also place a telephone call to a 
Microsoft licensing specialist. You don't have to identify yourself or your 
company and the call is free (at least in the United States).

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Richard Stovall [mailto:rich...@gmail.com]
Sent: Wednesday, April 21, 2010 12:19 PM
To: MS-Exchange Admin Issues
Subject: Segregating multiple Exchange e-mail addresses in Outlook

(Apologies for the length of this message.)

We are a small Exchange 2003 shop with several companies working under the same 
roof.  Several of our employees present themselves publicly as representatives 
of more than one company.  For example, Bob T. Salesrep works for two companies 
and must keep his outward presentation such that customers of company A only 
see e-mail from CompanyA.com and customers of Company B only see messages from 
CompanyB.com.  My preference has always been to have separate Outlook profiles 
for each brand.  There is almost zero chance of accidentally sending messages 
from the wrong e-mail address if there is a hard wall between accounts.  Until 
I read about ExtraOutlook (thanks Ken Schaefer) I always thought that using 
multiple Outlook profiles meant having only one instance of Outlook open at a 
time, which is a pain.  I have one user who likes using ExtraOutlook, but the 
others refuse to do so for some reason.

A previous admin devised a scheme for using POP via a separate account created 
in Outlook to retrieve mail for the secondary accounts.  This does work in that 
it collects all the mail into one mailbox and replys are directed from the 
correct sender.  Original e-mails must be sent by choosing the correct account.

And to the point.  I'm looking at upgrading to Exchange 2010.  Obviously each 
AD account will continue to require a server CAL and an Exchange CAL if we stay 
with on premise Exchange and the current setup.  For those users with multiple 
identities (that does seem accurate sometimes, btw) this means two CALs of each 
type.  Are there any changes in Exchange/Outlook 2010 that would allow this 
subset of users to accomplish what they need without requiring multiple CALs?  
In the past I have created DGs for the secondary accounts and given Send As 
permission to the users' AD account.  This kept the CAL count down, but 
everyone hated it b/c it was too confusing and did not deal with issues such as 
replying to incoming mail without manually changing the sender every time the 
replies needed to go out under the address associated with the DG.

The other reason I'm asking is because I'm also considering moving to a hosted 
solution.  It would definitely push us beyond the limit of affordability if two 
monthly recurring charges were required for each person representing more than 
one company.  Does anyone have any experience with hosted Exchange and a 
situation similar to this?

Thanks for any suggestions or comments,

RS


Re: Segregating multiple Exchange e-mail addresses in Outlook

2010-04-21 Thread Richard Stovall
Well that's excellent news.  I can't believe I misunderstood that.  It makes
sense, I guess, if you turn it around.  In my scenario three workers sharing
a single AD account would only have required one CAL for the account instead
of one for each human.  And I always knew that wasn't the case.

As always, thank you very, very much.

On Wed, Apr 21, 2010 at 1:37 PM, Michael B. Smith mich...@smithcons.comwrote:

 I think you misunderstand how CALs work. IANAL. That being said, CALs are
 either per-user or per-device. They are NOT per-account or per-mailbox. A
 single user could, for example, have 50 mailboxes and a thousand AD
 accounts. They still will only need one Windows Server CAL and one Exchange
 Server CAL (and one Outlook license).



 I wouldn’t even attempt to authoritatively speak on a hosted environment
 without testing. My __guess__ is that you’d have to have one account for
 each user/company combination.



 However, Outlook 2010 completely simplifies this process. Outlook 2010
 allows you to connect to multiple Exchange mailboxes in a single
 Outlook/MAPI profile. Each mailbox can have an individual identity and they
 are handled for you. The solution doesn’t even require Exchange 2010; just
 Outlook 2010.



 You’ll have one mailbox per user/company combination. Load’em each up into
 Outlook. Works fine. Tastes great. Less filling.



 If you need more information about how CALs work, see
 http://microsoft.com/licensing. You can also place a telephone call to a
 Microsoft licensing specialist. You don’t have to identify yourself or your
 company and the call is free (at least in the United States).



 Regards,



 Michael B. Smith

 Consultant and Exchange MVP

 http://TheEssentialExchange.com



 *From:* Richard Stovall [mailto:rich...@gmail.com]
 *Sent:* Wednesday, April 21, 2010 12:19 PM

 *To:* MS-Exchange Admin Issues
 *Subject:* Segregating multiple Exchange e-mail addresses in Outlook



 (Apologies for the length of this message.)



 We are a small Exchange 2003 shop with several companies working under the
 same roof.  Several of our employees present themselves publicly as
 representatives of more than one company.  For example, Bob T. Salesrep
 works for two companies and must keep his outward presentation such that
 customers of company A only see e-mail from CompanyA.com and customers of
 Company B only see messages from CompanyB.com.  My preference has always
 been to have separate Outlook profiles for each brand.  There is almost zero
 chance of accidentally sending messages from the wrong e-mail address if
 there is a hard wall between accounts.  Until I read about ExtraOutlook
 (thanks Ken Schaefer) I always thought that using multiple Outlook profiles
 meant having only one instance of Outlook open at a time, which is a pain.
  I have one user who likes using ExtraOutlook, but the others refuse to do
 so for some reason.



 A previous admin devised a scheme for using POP via a separate account
 created in Outlook to retrieve mail for the secondary accounts.  This does
 work in that it collects all the mail into one mailbox and replys are
 directed from the correct sender.  Original e-mails must be sent by choosing
 the correct account.



 And to the point.  I'm looking at upgrading to Exchange 2010.  Obviously
 each AD account will continue to require a server CAL and an Exchange CAL if
 we stay with on premise Exchange and the current setup.  For those users
 with multiple identities (that does seem accurate sometimes, btw) this means
 two CALs of each type.  Are there any changes in Exchange/Outlook 2010 that
 would allow this subset of users to accomplish what they need without
 requiring multiple CALs?  In the past I have created DGs for the secondary
 accounts and given Send As permission to the users' AD account.  This kept
 the CAL count down, but everyone hated it b/c it was too confusing and did
 not deal with issues such as replying to incoming mail without manually
 changing the sender every time the replies needed to go out under the
 address associated with the DG.



 The other reason I'm asking is because I'm also considering moving to a
 hosted solution.  It would definitely push us beyond the limit of
 affordability if two monthly recurring charges were required for each person
 representing more than one company.  Does anyone have any experience with
 hosted Exchange and a situation similar to this?



 Thanks for any suggestions or comments,



 RS