RE: iOS Devices Unable to Sync ...

2011-06-01 Thread Joseph L. Casale
I recently experienced the exact same issue. After dealing with PSS and having 
the case escalated, it was determined that AD had some type of corruption as I 
had created new db's and imported exmerged data back in *several* times. Yet 
some users even with new accounts would still get issues, fortunately we were 
in the middle of a swing migration to a new '08r2 domain and Ex2010 so we gave 
up as it didn't matter, we just rushed the migration instead.

Not saying that's your issue, but the scenario could be far more complicated 
than you might expect, pay the $250.00 and call PSS, it will be well worth it...

jlc

From: sms adm [mailto:sms...@gmail.com]
Sent: Tuesday, May 31, 2011 2:24 PM
To: MS-Exchange Admin Issues
Subject: Re: iOS Devices Unable to Sync ...

None that we can see.
No exceptional errors in the Event logs

thx
On Tue, May 31, 2011 at 4:09 PM, Kennedy, Jim 
kennedy...@elyriaschools.orgmailto:kennedy...@elyriaschools.org wrote:
Server running slow? iOS's have timeout limits in the OS.

From: sms adm [mailto:sms...@gmail.commailto:sms...@gmail.com]
Sent: Tuesday, May 31, 2011 4:09 PM
To: MS-Exchange Admin Issues
Subject: Re: iOS Devices Unable to Sync ...

No cert changes done lately at all.
CIO's calendar will not sync correctly.
Her inbox had problems at first (9000 items)
She dumped her inbox to a PST and that problem went away, but the calendar 
problem persists.
We have dropped and added the iphone mail config repeatedly with no luck.
Other iOS people are reporting similar problems.
Never had problems before.
On Tue, May 31, 2011 at 4:00 PM, Jonathan Link 
jonathan.l...@gmail.commailto:jonathan.l...@gmail.com wrote:
Self signed certificate is a common trouble point...
It's the #1 problem I had before moving away from Activesync...
On Tue, May 31, 2011 at 3:37 PM, sms adm 
sms...@gmail.commailto:sms...@gmail.com wrote:
Anyone?
On Thu, May 26, 2011 at 5:33 PM, sms adm 
sms...@gmail.commailto:sms...@gmail.com wrote:
Exchange 2003 SP2
Various iOS devices (iPad, iPhone, etc.)
Error: Cannot get mail,  Server error, Contact your server administrator

Some of the people have a large number of items in their folder. Moving them
off to a PST resolves the problem.
Some have very normal looking inboxes and calendars.
No corruption that we can find.
CIO has an iPhone with 4.3.1  iOS

Deleted and readded the Exch config. No go.

Thx in advance



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smsadm

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Re: iOS Devices Unable to Sync ...

2011-06-01 Thread sms adm
Thx.
We're in the design phase of the same migration and it's been quiet this
week.
I may do the same unless the problems become more critical.

Thx

On Wed, Jun 1, 2011 at 8:06 AM, Joseph L. Casale
jcas...@activenetwerx.comwrote:

  I recently experienced the exact same issue. After dealing with PSS and
 having the case escalated, it was determined that AD had some type of
 corruption as I had created new db’s and imported exmerged data back in **
 several** times. Yet some users even with new accounts would still get
 issues, fortunately we were in the middle of a swing migration to a new
 ‘08r2 domain and Ex2010 so we gave up as it didn’t matter, we just rushed
 the migration instead.



 Not saying that’s your issue, but the scenario could be far more
 complicated than you might expect, pay the $250.00 and call PSS, it will be
 well worth it…



 jlc



 *From:* sms adm [mailto:sms...@gmail.com]
 *Sent:* Tuesday, May 31, 2011 2:24 PM

 *To:* MS-Exchange Admin Issues
 *Subject:* Re: iOS Devices Unable to Sync ...



 None that we can see.

 No exceptional errors in the Event logs



 thx

 On Tue, May 31, 2011 at 4:09 PM, Kennedy, Jim 
 kennedy...@elyriaschools.org wrote:

 Server running slow? iOS’s have timeout limits in the OS.



 *From:* sms adm [mailto:sms...@gmail.com]
 *Sent:* Tuesday, May 31, 2011 4:09 PM
 *To:* MS-Exchange Admin Issues
 *Subject:* Re: iOS Devices Unable to Sync ...



 No cert changes done lately at all.

 CIO's calendar will not sync correctly.

 Her inbox had problems at first (9000 items)

 She dumped her inbox to a PST and that problem went away, but the calendar
 problem persists.

 We have dropped and added the iphone mail config repeatedly with no luck.

 Other iOS people are reporting similar problems.

 Never had problems before.

 On Tue, May 31, 2011 at 4:00 PM, Jonathan Link jonathan.l...@gmail.com
 wrote:

 Self signed certificate is a common trouble point...

 It's the #1 problem I had before moving away from Activesync...

 On Tue, May 31, 2011 at 3:37 PM, sms adm sms...@gmail.com wrote:

 Anyone?

 On Thu, May 26, 2011 at 5:33 PM, sms adm sms...@gmail.com wrote:

 Exchange 2003 SP2
 Various iOS devices (iPad, iPhone, etc.)
 Error: Cannot get mail,  Server error, Contact your server administrator

 Some of the people have a large number of items in their folder. Moving
 them
 off to a PST resolves the problem.
 Some have very normal looking inboxes and calendars.
 No corruption that we can find.

 CIO has an iPhone with 4.3.1  iOS


 Deleted and readded the Exch config. No go.

 Thx in advance




 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist




 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist



 ---
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 http://lyris.sunbelt-software.com/read/my_forums/
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 with the body: unsubscribe exchangelist




 --
 smsadm

 ---
 To manage subscriptions click here:
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 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist

 ---
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 --
 smsadm

 ---
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 ---
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-- 
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Re: iOS Devices Unable to Sync ...

2011-05-31 Thread sms adm
Anyone?

On Thu, May 26, 2011 at 5:33 PM, sms adm sms...@gmail.com wrote:

 Exchange 2003 SP2
 Various iOS devices (iPad, iPhone, etc.)
 Error: Cannot get mail,  Server error, Contact your server administrator

 Some of the people have a large number of items in their folder. Moving
 them
 off to a PST resolves the problem.
 Some have very normal looking inboxes and calendars.
 No corruption that we can find.

CIO has an iPhone with 4.3.1  iOS


 Deleted and readded the Exch config. No go.

 Thx in advance



 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist




-- 
smsadm

---
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Re: iOS Devices Unable to Sync ...

2011-05-31 Thread Jonathan Link
Self signed certificate is a common trouble point...
It's the #1 problem I had before moving away from Activesync...

On Tue, May 31, 2011 at 3:37 PM, sms adm sms...@gmail.com wrote:

 Anyone?

 On Thu, May 26, 2011 at 5:33 PM, sms adm sms...@gmail.com wrote:

 Exchange 2003 SP2
 Various iOS devices (iPad, iPhone, etc.)
 Error: Cannot get mail,  Server error, Contact your server administrator

 Some of the people have a large number of items in their folder. Moving
 them
 off to a PST resolves the problem.
 Some have very normal looking inboxes and calendars.
 No corruption that we can find.

 CIO has an iPhone with 4.3.1  iOS


 Deleted and readded the Exch config. No go.

 Thx in advance



 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist




 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist


---
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http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe exchangelist

Re: iOS Devices Unable to Sync ...

2011-05-31 Thread sms adm
No cert changes done lately at all.
CIO's calendar will not sync correctly.
Her inbox had problems at first (9000 items)
She dumped her inbox to a PST and that problem went away, but the calendar
problem persists.
We have dropped and added the iphone mail config repeatedly with no luck.
Other iOS people are reporting similar problems.
Never had problems before.

On Tue, May 31, 2011 at 4:00 PM, Jonathan Link jonathan.l...@gmail.comwrote:

 Self signed certificate is a common trouble point...
 It's the #1 problem I had before moving away from Activesync...

 On Tue, May 31, 2011 at 3:37 PM, sms adm sms...@gmail.com wrote:

 Anyone?

 On Thu, May 26, 2011 at 5:33 PM, sms adm sms...@gmail.com wrote:

 Exchange 2003 SP2
 Various iOS devices (iPad, iPhone, etc.)
 Error: Cannot get mail,  Server error, Contact your server administrator

 Some of the people have a large number of items in their folder. Moving
 them
 off to a PST resolves the problem.
 Some have very normal looking inboxes and calendars.
 No corruption that we can find.

 CIO has an iPhone with 4.3.1  iOS


 Deleted and readded the Exch config. No go.

 Thx in advance



 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist




 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist


 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
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 with the body: unsubscribe exchangelist




-- 
smsadm

---
To manage subscriptions click here: 
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Re: iOS Devices Unable to Sync ...

2011-05-31 Thread sms adm
None that we can see.
No exceptional errors in the Event logs

thx

On Tue, May 31, 2011 at 4:09 PM, Kennedy, Jim
kennedy...@elyriaschools.orgwrote:

 Server running slow? iOS’s have timeout limits in the OS.



 *From:* sms adm [mailto:sms...@gmail.com]
 *Sent:* Tuesday, May 31, 2011 4:09 PM
 *To:* MS-Exchange Admin Issues
 *Subject:* Re: iOS Devices Unable to Sync ...



 No cert changes done lately at all.

 CIO's calendar will not sync correctly.

 Her inbox had problems at first (9000 items)

 She dumped her inbox to a PST and that problem went away, but the calendar
 problem persists.

 We have dropped and added the iphone mail config repeatedly with no luck.

 Other iOS people are reporting similar problems.

 Never had problems before.

 On Tue, May 31, 2011 at 4:00 PM, Jonathan Link jonathan.l...@gmail.com
 wrote:

 Self signed certificate is a common trouble point...

 It's the #1 problem I had before moving away from Activesync...

 On Tue, May 31, 2011 at 3:37 PM, sms adm sms...@gmail.com wrote:

 Anyone?

 On Thu, May 26, 2011 at 5:33 PM, sms adm sms...@gmail.com wrote:

 Exchange 2003 SP2
 Various iOS devices (iPad, iPhone, etc.)
 Error: Cannot get mail,  Server error, Contact your server administrator

 Some of the people have a large number of items in their folder. Moving
 them
 off to a PST resolves the problem.
 Some have very normal looking inboxes and calendars.
 No corruption that we can find.

 CIO has an iPhone with 4.3.1  iOS


 Deleted and readded the Exch config. No go.

 Thx in advance




 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist




 --
 smsadm

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe exchangelist



 ---
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 --
 smsadm

 ---
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