RPC/HTTPS issue

[Bill Lambert]

Hello again, all...

 

I have a user who gets a repeating login screen on his laptop when I try
to configure his email over rpc/https.  When logging onto other
computers with the same username, it works!  What on earth could be
stopping this connection on that laptop?  I don't even know where to
begin troubleshooting.  

 

The laptop is XP Pro with Office 2007 all fully patched.  The Exchange
server is 2003 Enterprise also patched.

 

I sure would appreciate any advice.

 

Thanks!

 

Bill Lambert

Windows System Administrator

Concuity

A healthcare division of Trintech, Inc.  

Phone  847-941-9206

Fax  847-465-9147

 

 

 

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RE: RPC/HTTPS issue

[Dahl, Peter]

Here are a couple Outlook settings that you may want to check both are in the 
Advanced properties of the Exchange account.

1 - From the Connections Tab-- Exchange Proxy Settings... button - Do the 
proxy authentication settings for his PC match the other computers?  Basic or 
NTLM authentication.
2 - From the Security Tab - Do the security settings on his PC match the other 
PCs that do not prompt for authentication?

From: Bill Lambert [mailto:blamb...@concuity.com]
Sent: Wednesday, February 24, 2010 11:50 AM
To: MS-Exchange Admin Issues
Subject: RPC/HTTPS issue

Hello again, all...

I have a user who gets a repeating login screen on his laptop when I try to 
configure his email over rpc/https.  When logging onto other computers with the 
same username, it works!  What on earth could be stopping this connection on 
that laptop?  I don't even know where to begin troubleshooting.

The laptop is XP Pro with Office 2007 all fully patched.  The Exchange server 
is 2003 Enterprise also patched.

I sure would appreciate any advice.

Thanks!

Bill Lambert
Windows System Administrator
Concuity
A healthcare division of Trintech, Inc.
Phone  847-941-9206
Fax  847-465-9147
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NASDAQ: TTPA
The information contained in this e-mail message, including any attached files, 
is intended only for the personal and confidential use of the recipient(s) 
named above. If you are not the intended recipient (or authorized to receive 
information for the recipient) you are hereby notified that you have received 
this communication in error and that any review, dissemination, distribution, 
or copying of this message is strictly prohibited. If you have received this 
communication in error, please contact the sender by reply email and delete all 
copies of this message.  Thank you.

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