User has to enter pre-Windows 2000 login to Exchange 2010
We have an issue that just cropped up this morning. User changed password yesterday morning, brought up Outlook, worked all day with no problems. Shutdown laptop and went home. Didn't use the laptop until she came in this morning. Logged into our Windows domain fine. Tried to bring up Outlook and was prompted for username and password. Entered the password several times and locked out her account. We deleted her mail profile and tried to recreate it, but was prompted for username and password, and again locked out her account. This was using usern...@domain.com as the username. Finally we tried using domain\username with the password and that worked, but it continued to prompt for username and password until we checked remember. I found a dead-end reference on the web that referred to a username over 20 characters, but have found nothing yet that explains this. Thoughts anyone? -Paul --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: User has to enter pre-Windows 2000 login to Exchange 2010
Is it patched to current? That's my only guess, as long as the userPrincipalName is properly populated. I HAVE seen indications that Exchange may eventually require the userPrincipalName to match the primary SMTP address. Could that be an issue here? -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Thursday, April 4, 2013 12:38 PM To: MS-Exchange Admin Issues Subject: User has to enter pre-Windows 2000 login to Exchange 2010 We have an issue that just cropped up this morning. User changed password yesterday morning, brought up Outlook, worked all day with no problems. Shutdown laptop and went home. Didn't use the laptop until she came in this morning. Logged into our Windows domain fine. Tried to bring up Outlook and was prompted for username and password. Entered the password several times and locked out her account. We deleted her mail profile and tried to recreate it, but was prompted for username and password, and again locked out her account. This was using usern...@domain.com as the username. Finally we tried using domain\username with the password and that worked, but it continued to prompt for username and password until we checked remember. I found a dead-end reference on the web that referred to a username over 20 characters, but have found nothing yet that explains this. Thoughts anyone? -Paul --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: User has to enter pre-Windows 2000 login to Exchange 2010
Could be the previous password was remembered. Control panel, user account, manage credentials. -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Thursday, April 04, 2013 12:38 PM To: MS-Exchange Admin Issues Subject: User has to enter pre-Windows 2000 login to Exchange 2010 We have an issue that just cropped up this morning. User changed password yesterday morning, brought up Outlook, worked all day with no problems. Shutdown laptop and went home. Didn't use the laptop until she came in this morning. Logged into our Windows domain fine. Tried to bring up Outlook and was prompted for username and password. Entered the password several times and locked out her account. We deleted her mail profile and tried to recreate it, but was prompted for username and password, and again locked out her account. This was using usern...@domain.com as the username. Finally we tried using domain\username with the password and that worked, but it continued to prompt for username and password until we checked remember. I found a dead-end reference on the web that referred to a username over 20 characters, but have found nothing yet that explains this. Thoughts anyone? -Paul --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: User has to enter pre-Windows 2000 login to Exchange 2010
Patches should be up-to-date on the Outlook client. We have not put SP3 on yet, waiting for maintenance window. UPN matches the SMTP address. I don't remember seeing anything about this that SP3 fixes. -Original Message- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Thursday, April 04, 2013 11:43 AM To: MS-Exchange Admin Issues Subject: RE: User has to enter pre-Windows 2000 login to Exchange 2010 Is it patched to current? That's my only guess, as long as the userPrincipalName is properly populated. I HAVE seen indications that Exchange may eventually require the userPrincipalName to match the primary SMTP address. Could that be an issue here? -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Thursday, April 4, 2013 12:38 PM To: MS-Exchange Admin Issues Subject: User has to enter pre-Windows 2000 login to Exchange 2010 We have an issue that just cropped up this morning. User changed password yesterday morning, brought up Outlook, worked all day with no problems. Shutdown laptop and went home. Didn't use the laptop until she came in this morning. Logged into our Windows domain fine. Tried to bring up Outlook and was prompted for username and password. Entered the password several times and locked out her account. We deleted her mail profile and tried to recreate it, but was prompted for username and password, and again locked out her account. This was using usern...@domain.com as the username. Finally we tried using domain\username with the password and that worked, but it continued to prompt for username and password until we checked remember. I found a dead-end reference on the web that referred to a username over 20 characters, but have found nothing yet that explains this. Thoughts anyone? -Paul --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: User has to enter pre-Windows 2000 login to Exchange 2010
I've run into the 20 char limit before, and it was poorly documented at the time--I think I asked about it 3 or 4 years ago on ntsysadmin, if you're keeping an archive. Look at the user's account in AD, and on the account tab, verify if the two names match for User logon name and user logon name (Pre-windows 2000). If their name is over 20 characters, one gets truncated, and causes issues where you basically have two different logon names for the user, depending on how the person logs on (via UPN or old-style). After dealing with it for a little while, the user became frustrated and was happier to have us just truncate her entire logon name to 20 chars. -Bonnie -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Thursday, April 04, 2013 9:38 AM To: MS-Exchange Admin Issues Subject: User has to enter pre-Windows 2000 login to Exchange 2010 We have an issue that just cropped up this morning. User changed password yesterday morning, brought up Outlook, worked all day with no problems. Shutdown laptop and went home. Didn't use the laptop until she came in this morning. Logged into our Windows domain fine. Tried to bring up Outlook and was prompted for username and password. Entered the password several times and locked out her account. We deleted her mail profile and tried to recreate it, but was prompted for username and password, and again locked out her account. This was using usern...@domain.com as the username. Finally we tried using domain\username with the password and that worked, but it continued to prompt for username and password until we checked remember. I found a dead-end reference on the web that referred to a username over 20 characters, but have found nothing yet that explains this. Thoughts anyone? -Paul --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
