I'm sure many people consider me to be a Microsoft shill, but I do support a number of clients who are using Google Apps.
This MSFT white paper is (of course) very Microsoft oriented, but I think it describes many of the challenges I've experienced with my Google Apps clients. <http://sharepoint.microsoft.com/businessproductivity/en-us/Why-Microsoft/resources/Pages/WhitePaper.aspx?Title=Counting+the+Hidden+Costs+of+Google+Apps&ResourceType=White+Paper> Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist