Re: Major dns issues

2009-12-15 Thread Imtiaz Rahi
On Mon, Dec 14, 2009 at 10:27 PM, Mike McGrath mmcgr...@redhat.com wrote:

 So I woke up today and we're still having dns issues on at least one of my
 hosts.


 Could everyone that has access please do a dig fedoraproject.org on all
 their hosts and tell me if any of them cannot resolve?

-Mike


working from Bangladesh.

cheers // Imtiaz Rahi
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Re: [FOSDEM'10] Community infrastructure talk

2009-12-15 Thread Frederic Hornain
Dea
Thanks a lot

On Mon, Dec 14, 2009 at 10:52 PM, Jeroen van Meeuwen kana...@kanarip.comwrote:

 On 12/14/2009 10:46 PM, Jeroen van Meeuwen wrote:

 On 12/14/2009 09:36 PM, Frederic Hornain wrote:

 Dear *,

 Would someone be interested to make a talk on Fedora Community
 infrastructure at FOSDEM'10 - Belgium -?

 * FedoraCommunity, opensourced LaunchPad, Bugzilla extensions, etc...


 BTW, as the rule have changed at FOSDEM, you will do your talk with
 other distributions on the same subject.
 Thanks for your time and your help.


 Sure, here's a candidate!


 I already asked permission from our fearless leader;

 [22:51:30] kanarip mmcgrath, that is, if you'll let me go tete-a-tete
 with other distributions on the topic of infrastructure ;-)))

 -- Jeroen

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SOP creation made easier

2009-12-15 Thread Mel Chua
Since we were directly inspired to create the Marketing SOPs by seeing 
how much good it's done Infrastructure to have them, I thought I'd share 
some back - we made a template and a SOP for making SOPs to make the 
SOP-generation process itself easier on folks who might not want to 
spend a lot of time on wiki editing.


https://fedoraproject.org/wiki/Creating_a_Marketing_SOP
https://fedoraproject.org/wiki/Template:Marketing_SOP

They're both marketing-specific at the moment, but could be cloned for 
Infrastructure in a few minutes.


Another way to make it even easier to make SOPs would be to use 
http://www.mediawiki.org/wiki/Extension:InputBox, which would give you a 
text field with a button next to it; if you type a title into the text 
field and hit the button, it throws you straight into the Edit page for 
a new page with that title, with a template you prespecify already in 
there. If someone wants to implement that extension, I'd be happy to do 
the wiki work needed to document/use it for various types of 
pages-that-should-be-easy-to-create once the extension is installed.


--Mel

 Original Message 
Subject: Marketing SOPs
Date: Tue, 15 Dec 2009 13:24:30 -0500
From: Mel Chua m...@redhat.com
Reply-To: For discussions about marketing and expanding the Fedora 
user base	fedora-marketing-l...@redhat.com
To: For discussions about marketing and expanding the Fedora user base 
fedora-marketing-l...@redhat.com


One of the projects we have between now and Alpha is to document how to
create each of our primary release deliverables in the form of a SOP[0].

You can see our current SOPs here:
https://fedoraproject.org/wiki/Category:Marketing_SOPs#How_to_contribute. Some 


are more polished than others.

Of course, I had to start by making a SOP on how to make SOPs. :)

https://fedoraproject.org/wiki/Creating_a_Marketing_SOP

It makes use of the (also new) Marketing SOP template,
https://fedoraproject.org/wiki/Template:Marketing_SOP. That template is
meant to be a suggestion/aide to make life easier, so don't feel
compelled to stick to it if you think a different format will work
better for you.

--Mel

[0] Standard Operating Procedure - we used to call them HOWTOs, but I
switched the term to be more consistent with the terminology other teams
use (specifically,
https://fedoraproject.org/wiki/Category:Infrastructure_SOPs). The HOWTO
pages have been redirected/recategorized to reflect this.

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Re: Voting app offline time?

2009-12-15 Thread inode0
On Tue, Dec 15, 2009 at 1:46 PM, Mike McGrath mmcgr...@redhat.com wrote:
 On Tue, 15 Dec 2009, Paul W. Frields wrote:
 On Mon, Dec 14, 2009 at 12:08:15PM -0500, Seth Vidal wrote:
  On Mon, 14 Dec 2009, Mike McGrath wrote:
  On Mon, 14 Dec 2009, Paul W. Frields wrote:
  On Mon, Dec 14, 2009 at 09:51:09AM -0500, Paul W. Frields wrote:
  On Tue, Dec 15, 2009 at 12:14:46AM +1000, Nigel Jones wrote:
  We had some the original DB downtime ~1-2 hours, then downtime due to
  fas not been around ~1-2 hours, plus a DB downtime of ~2-3 hours and a
  VPN downtime of about an hour.
  
  All in all, I think it meets the 1 day extension criteria.
  
  Yup, top-side estimates add up to 8 hours, so we should extend the
  voting by one day as agreed.  Make it so! ;-)
  
  And... after making the announcement, it's come to light that there
  are some DNS issues outstanding which could potentially have presented
  a problem to voters.
  
  
  This one's been difficult to confirm.  We know there were some issues that
  have been resolved and so far slicehost is the only one having issues,
  which is almost certainly on us but so far no one has actually complained
  about any issues which is surprising to me but does point to a not widly
  spread issue.
  
 
  It could also mean they are trying to email about the problems but
  cannot b/c their mailer won't let them email to a domain they cannot
  find. :(
 
 
  This is how I noticed the problem this morning from slicehost.

 What's the status on the DNS problems?  Were they resolved, and if so,
 approximately when?  That will tell me what we need to do for a
 further extension for voting.

 Thanks to all of you who worked on this problem and the rest of the
 move.


 AFAIK, some people had issues for an hour or two.  But having said that..
 I'm begining to think more and more this is a bind bug because I still
 can't resolve fedoraproject.org from my slicehost:

 dig @67.207.128.4 fedoraproject.org

 I'd think if this was a wide spread problem people would be screaming
 about it.

For what it is worth I think the one day extension with the previous
extension is plenty but adding another just to be safe isn't going to
upset anyone I don't think. So if you think just to be cautious it
would be good to extend the voting through the 17th I don't think
anyone would object.

John

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Re: Voting app offline time?

2009-12-15 Thread Paul W. Frields
On Tue, Dec 15, 2009 at 01:51:15PM -0600, inode0 wrote:
 On Tue, Dec 15, 2009 at 1:46 PM, Mike McGrath mmcgr...@redhat.com wrote:
  On Tue, 15 Dec 2009, Paul W. Frields wrote:
  On Mon, Dec 14, 2009 at 12:08:15PM -0500, Seth Vidal wrote:
   On Mon, 14 Dec 2009, Mike McGrath wrote:
   On Mon, 14 Dec 2009, Paul W. Frields wrote:
   On Mon, Dec 14, 2009 at 09:51:09AM -0500, Paul W. Frields wrote:
   On Tue, Dec 15, 2009 at 12:14:46AM +1000, Nigel Jones wrote:
   We had some the original DB downtime ~1-2 hours, then downtime due to
   fas not been around ~1-2 hours, plus a DB downtime of ~2-3 hours and 
   a
   VPN downtime of about an hour.
   
   All in all, I think it meets the 1 day extension criteria.
   
   Yup, top-side estimates add up to 8 hours, so we should extend the
   voting by one day as agreed.  Make it so! ;-)
   
   And... after making the announcement, it's come to light that there
   are some DNS issues outstanding which could potentially have presented
   a problem to voters.
   
   
   This one's been difficult to confirm.  We know there were some issues 
   that
   have been resolved and so far slicehost is the only one having issues,
   which is almost certainly on us but so far no one has actually 
   complained
   about any issues which is surprising to me but does point to a not widly
   spread issue.
   
  
   It could also mean they are trying to email about the problems but
   cannot b/c their mailer won't let them email to a domain they cannot
   find. :(
  
  
   This is how I noticed the problem this morning from slicehost.
 
  What's the status on the DNS problems?  Were they resolved, and if so,
  approximately when?  That will tell me what we need to do for a
  further extension for voting.
 
  Thanks to all of you who worked on this problem and the rest of the
  move.
 
 
  AFAIK, some people had issues for an hour or two.  But having said that..
  I'm begining to think more and more this is a bind bug because I still
  can't resolve fedoraproject.org from my slicehost:
 
  dig @67.207.128.4 fedoraproject.org
 
  I'd think if this was a wide spread problem people would be screaming
  about it.
 
 For what it is worth I think the one day extension with the previous
 extension is plenty but adding another just to be safe isn't going to
 upset anyone I don't think. So if you think just to be cautious it
 would be good to extend the voting through the 17th I don't think
 anyone would object.

We'll just stick with what we announced and planned, to make things
easier.

-- 
Paul W. Frieldshttp://paul.frields.org/
  gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233  5906 ACDB C937 BD11 3717
  http://redhat.com/   -  -  -  -   http://pfrields.fedorapeople.org/
  irc.freenode.net: stickster @ #fedora-docs, #fedora-devel, #fredlug

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Re: Mea Culpa and Apology

2009-12-15 Thread Seth Vidal



On Tue, 15 Dec 2009, Stephen John Smoogen wrote:


One of the big problems with the move from PHX1 to PHX2 has been the
renaming of hosts. This was a big mistake on my part and made life
very difficult for the Fedora people who worked over the weekend to
get it working and running into constant headaches. I apologize and
owe everyone a lot.


Stephen,
 don't sweat it too much. It happens to everyone. In this case the lesson 
is:


If you are making a big change, do not add any other big changes (or small 
changes) if you can avoid it. All change is bad. More change is MORE bad.



Thanks,
-sv

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Re: Mea Culpa and Apology

2009-12-15 Thread cra...@gmail.com
@Stephen,

No matter how experienced or how good one is, shit happens to everybody
from time to time.

Cheer up.




On Tue, 2009-12-15 at 15:08 -0500, Seth Vidal wrote:

 
 On Tue, 15 Dec 2009, Stephen John Smoogen wrote:
 
  One of the big problems with the move from PHX1 to PHX2 has been the
  renaming of hosts. This was a big mistake on my part and made life
  very difficult for the Fedora people who worked over the weekend to
  get it working and running into constant headaches. I apologize and
  owe everyone a lot.
 
 Stephen,
   don't sweat it too much. It happens to everyone. In this case the lesson 
 is:
 
 If you are making a big change, do not add any other big changes (or small 
 changes) if you can avoid it. All change is bad. More change is MORE bad.
 
 
 Thanks,
 -sv
 
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Bastion

2009-12-15 Thread Mike McGrath
I've updated the bastion.fedoraproject.org ns record to point to bastion3.
We still have a lot of work to do but we'll go ahead and stick with this
ssh key:

bastion,bastion.fedoraproject.org,209.132.182.51 ssh-rsa
B3NzaC1yc2EBIwAAAQEAuy7kT2nhJRYyi4Af28KzHJIgFzD84TE9lzDhGB6a9XvCpdI5n0RGZ2bznXR+SRbLjYrseVD+S7ScDFB6+TrXwZpWSM3aJiTJPCzGpI5SRZIaJ4IfAsY9t6n4K3QMmXh+BPGYrUb7ohwtyZADy+7/4E4YOc4cEMxzBEML2D06ERSmCybX01rAHw81Rx/4KN5oH05ynqAcfjF9f1tesDZIZ/NOMkVtMLBWwLf9iKkOKj8dAGBJy/uhidOkVm8bfI9X3NyKwjXC/V8RCeCv/n77y40yvEKYUy8iKOyHQHCVXmTck+6bX1Ity9XYFlljOLaoXPmrO2r6VlyzL0tDKbqtkw==

-Mike

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Marketing Infrastructure projects, update 2009-12-15

2009-12-15 Thread Mel Chua
Since a substantial portion of what Marketing is working on between now 
and Alpha (March 2) is getting infrastructure/tools up so we can do our 
work efficiently for the rest of the cycle, here's a quick update on our 
two big marketing-related infrastructure projects, also sent to 
Logistics for cross-team goodness (and mayyybe packaging help? maybe?).


Project 1: Zikula

This is for https://fedoraproject.org/wiki/Fedora_Insight (which 
includes FWN, and will be largely reusable for Docs), and progress is 
being tracked on the logistics list, 
https://admin.fedoraproject.org/mailman/listinfo/logistics.


We are currently (still) on publictest6. We want to have soft-launched 
on production by Alpha (March 3).


Simon has an overview of the remaining work that needs to be done before 
we can be puppetized 
(http://lists.fedoraproject.org/pipermail/logistics/2009-December/000303.html). 
He's also updated the how to set up a zikula sandbox instructions, 
https://fedoraproject.org/wiki/How_to_set_up_a_Zikula_sandbox.


We are blocked by final fixes to the theme (design/CSS help needed!) 
which will then need to be packaged, as well as licensing issues with 
Scribite 
(http://lists.fedoraproject.org/pipermail/logistics/2009-December/000301.html) 
but it looks like the interaction between Fedora and Zikula folks is 
beginning to snowball 
(http://lists.fedoraproject.org/pipermail/logistics/2009-December/000302.html)... 
I'd like to see if we can get packagers + upstream on IRC at the same 
time to just Work Out these licensing issues at one go, because asynch 
communication is Very Slow.


After those blockers are out, I *think* we'll be go for puppetizing.

Project 2: Limesurvey

This is for 
https://fedoraproject.org/wiki/Marketing_research#Infrastructure, and 
seems like it should be relatively straightforward (but then again, 
that's what I thought for zikula...) Robyn Bergeron and Ryan Rix are 
driving this from the Marketing side of things, but I'm temporarily 
stepping in for Ryan since he's afk for exams this week.


As far as I know, there's only one package involved in this (limesurvey) 
which is still under review 
(https://bugzilla.redhat.com/show_bug.cgi?id=508817). It *sounds* from 
the comments like it should be done and ready for approval, but a 
reviewer (*coughIancough* is needed).


In the meantime, I tried installing the latest SRPM from Eric (Sparks) 
on pt6, and failboated, details here: 
https://fedoraproject.org/wiki/How_to_set_up_a_limesurvey_sandbox#Install_the_package. 
Once the package is approved and installed on pt6, I *think* that's all 
we'll need (we might want to change the logo, but that's trivial and I 
really can't think of anything else atm).


In the meantime-meantime, because we need to get the FUDCon survey up 
yesterday, we're giving limeservice $10 to host a 250-response survey 
for us so we can start administering that survey tomorrow. That means 
we'll have a db ready to migrate whenever our limesurvey instance goes 
up, plus people with familiarity administering limesurvey software via 
the web interface (some of us, myself included, have used it before and 
know the rudiments).


Questions? Comments? Am I missing something? (Is this helpful?)

--Mel

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Post Move Stuff

2009-12-15 Thread Mike McGrath
So the move itself is over but there is still a lot of work to be done.
At the moment some of our normally redundant services (koji, vpn) aren't
redundant.  Also I'm pretty sure puppet is still failing on some hosts but
that we can fix at our own pace.

Also just a note, smooge and I are likely going to be in recovery mode the
next couple of days.  So if something seems broken please open a ticket.

So what is left?

 - We started renaming everything, we'll need to finish that (involves
   renames, re-keying things, etc)
 - New network map.  We went from essentially having a single network to
   having 3 networks:
   - A build network
   - A storage network
   - A public network
 - Training on one of our new server types, bxen*.  These hosts are
   dedicated to build and releng activities.  This was done for a couple
   of reasons, most of which are organizational.  It will also allow us to
   more easily predict growth needs for the buildsystem in the future.
 - Figure out what to do about proxy servers in PHX2.  We can go a load
   balancer route or a heartbeat route but I'm not totally convinced we
   need two proxy servers in PHX2 like we had in PHX1 though, because of
   the way network routing still works we'll have to figure out something
   HA
 - QA - The new QA boxes are ready to be configured, I'll be working with
   jlaska on this.  It's the first kind of hosted by Infrastructure but
   not really run by infrastructure set of boxes.  Similar to how the
   releng boxes work but the QA team is less close to Infrastructure then
   release engineering is.  This will involve training and some new
   policies.
 - Host certification - this is something I've been working on but not
   enacted yet.  Mostly a solid lookover everything based on a recent CSI
   doc.

http://infrastructure.fedoraproject.org/csi/host-lifecycle-policy/en-US/html-single/#HostLifecycle-Host-Recertification
   In some organizations this the certification process will help bring
   about accountability.  For us it's more about knowing what's going on,
   it's not like if someone accidentally certifies a box wrong they'll be
   in trouble but in our case a second pair of eyes will help.  Even in
   the first trial run I did with smooge he discovered something I missed.

There's also a lot of little things to do, especially with verifying
things like IPTables and monitoring.

-Mike

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