Re: Need second opinion, is my HD failing?

2009-01-30 Thread g
Richard Shaw wrote:
 I've been having some quirky issues lately and decided to take a look
 at the SMART data for the disk. There seems to be a large count of
 errors in some of the categories.

you did not mention make and model, so i can not offer a link.

i will suggest that you log site that makes drive and look for
a diagnostic floppy file or cd iso and run on drive.

if you have not already, do a full backup and start running incremental
backups.

-- 
peace out.

tc,hago.

g
.


in a free world without fences, who needs gates.
**
help microsoft stamp out piracy - give linux to a friend today
**
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Re: Need second opinion, is my HD failing?

2009-01-30 Thread Gene Heskett
On Friday 30 January 2009, Wolfgang S. Rupprecht wrote:
Gene Heskett gene.hesk...@verizon.net writes:
 On Wednesday 28 January 2009, Richard Shaw wrote:
 5 Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail
Always   -   955

 It has to be about out of spare sectors, I haven't ever seen one that
 high. This is your wake up call I believe.

Crap, a count of non-zero should be his wakeup call.  All my disks
that have grown bad spots soon died.  Google noticed the same thing in
their disk study.

Hey, I was trying to be nice.

I'd copy the data on to a new disk, zero out the old disk and give it
to someone you don't like very much. ;-)

Nah, just bin it, its toast.

-wolfgang
--
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 You may need to config 6to4 to see the above pages.



-- 
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Re: Need second opinion, is my HD failing?

2009-01-30 Thread Richard Shaw
On Fri, Jan 30, 2009 at 9:49 AM, Gene Heskett gene.hesk...@verizon.net wrote:
 On Friday 30 January 2009, Wolfgang S. Rupprecht wrote:
Gene Heskett gene.hesk...@verizon.net writes:
 On Wednesday 28 January 2009, Richard Shaw wrote:
 5 Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail
Always   -   955

 It has to be about out of spare sectors, I haven't ever seen one that
 high. This is your wake up call I believe.

Crap, a count of non-zero should be his wakeup call.  All my disks
that have grown bad spots soon died.  Google noticed the same thing in
their disk study.

 Hey, I was trying to be nice.

I'd copy the data on to a new disk, zero out the old disk and give it
to someone you don't like very much. ;-)

 Nah, just bin it, its toast.

Well it's a Seagate and is under warranty. I went ahead and paid the
$20 for the Advanced Replacement so I can get the replacement before
sending them the bad one. I downloaded both their bootable ISO and the
linux version of seatools. Interestingly the short test showed the
drive is good but the long test found an error.

Richard

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Re: Need second opinion, is my HD failing?

2009-01-30 Thread Matthew J. Roth

Richard Shaw wrote:

Well it's a Seagate and is under warranty. I went ahead and paid the
$20 for the Advanced Replacement so I can get the replacement before
sending them the bad one. I downloaded both their bootable ISO and the
linux version of seatools. Interestingly the short test showed the
drive is good but the long test found an error.

Richard


Richard,

My second opinion is that your drive isn't failing.  Before you send it 
back to Seagate, please take the time to read the following posts from 
Bryn Reeves:


 * Understanding S.M.A.R.T. test results 
https://www.redhat.com/archives/fedora-list/2009-January/msg03397.html
 * Interpreting raw and normalized S.M.A.R.T. values 
https://www.redhat.com/archives/fedora-list/2009-January/msg03405.html


S.M.A.R.T. test results are a little confusing and often lead people to 
believe that a drive is failing even though it's perfectly fine.  Your 
test result was good, because none of your drive's pre-fail attributes 
were below the threshold value.  It's likely that if you ran Seagate's 
diagnostic tests on the drive they wouldn't find any problems.  If there 
are any non-destructive tests, try running them before you go through 
the hassle of replacing the drive.


Regards,

Matthew Roth
InterMedia Marketing Solutions
Software Engineer and Systems Developer

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Re: Need second opinion, is my HD failing?

2009-01-30 Thread g
Matthew J. Roth wrote:

   * Understanding S.M.A.R.T. test results 
 https://www.redhat.com/archives/fedora-list/2009-January/msg03397.html
   * Interpreting raw and normalized S.M.A.R.T. values 
 https://www.redhat.com/archives/fedora-list/2009-January/msg03405.html

what would your opinion be as to why those 2 post failed getting to me
via 'fedora-list@redhat.com'?

-- 
peace out.

tc,hago.

g
.


in a free world without fences, who needs gates.
**
help microsoft stamp out piracy - give linux to a friend today
**
to mess up a linux box, you need to work at it;
to mess up an ms windows box, you just need to *look at* it.
**
learn linux:
'Rute User's Tutorial and Exposition' http://rute.2038bug.com/index.html
'The Linux Documentation Project' http://www.tldp.org/
'LDP HOWTO-index' http://www.tldp.org/HOWTO/HOWTO-INDEX/index.html
'HowtoForge' http://howtoforge.com/




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Re: Need second opinion, is my HD failing?

2009-01-30 Thread Richard Shaw
On Fri, Jan 30, 2009 at 11:42 AM, Matthew J. Roth mr...@imminc.com wrote:
 Richard Shaw wrote:

 Well it's a Seagate and is under warranty. I went ahead and paid the
 $20 for the Advanced Replacement so I can get the replacement before
 sending them the bad one. I downloaded both their bootable ISO and the
 linux version of seatools. Interestingly the short test showed the
 drive is good but the long test found an error.

 Richard

 Richard,

 My second opinion is that your drive isn't failing.  Before you send it back
 to Seagate, please take the time to read the following posts from Bryn
 Reeves:

  * Understanding S.M.A.R.T. test results
 https://www.redhat.com/archives/fedora-list/2009-January/msg03397.html
  * Interpreting raw and normalized S.M.A.R.T. values
 https://www.redhat.com/archives/fedora-list/2009-January/msg03405.html

 S.M.A.R.T. test results are a little confusing and often lead people to
 believe that a drive is failing even though it's perfectly fine.  Your test
 result was good, because none of your drive's pre-fail attributes were below
 the threshold value.  It's likely that if you ran Seagate's diagnostic tests
 on the drive they wouldn't find any problems.  If there are any
 non-destructive tests, try running them before you go through the hassle of
 replacing the drive.

The failure I got was from the unix/linux SeaTools st utility and
I've had a file I tried to copy off the drive through scp/nfs/samba
and all fail at about the 65% mark so I'm pretty certain the disk is
bad.

Richard

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Re: Need second opinion, is my HD failing?

2009-01-30 Thread g
g wrote:

 what would your opinion be as to why those 2 post failed getting to me
 via 'fedora-list@redhat.com'?

please disregard. isp's mail guard thought it might be spam, along with
14 other emails.

-- 
peace out.

tc,hago.

g
.


in a free world without fences, who needs gates.
**
help microsoft stamp out piracy - give linux to a friend today
**
to mess up a linux box, you need to work at it;
to mess up an ms windows box, you just need to *look at* it.
**
learn linux:
'Rute User's Tutorial and Exposition' http://rute.2038bug.com/index.html
'The Linux Documentation Project' http://www.tldp.org/
'LDP HOWTO-index' http://www.tldp.org/HOWTO/HOWTO-INDEX/index.html
'HowtoForge' http://howtoforge.com/




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Re: Need second opinion, is my HD failing?

2009-01-30 Thread Wolfgang S. Rupprecht

Gene Heskett gene.hesk...@verizon.net writes:
 On Friday 30 January 2009, Wolfgang S. Rupprecht wrote:
Gene Heskett gene.hesk...@verizon.net writes:
 On Wednesday 28 January 2009, Richard Shaw wrote:
 5 Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail
Always   -   955

 It has to be about out of spare sectors, I haven't ever seen one that
 high. This is your wake up call I believe.

Crap, a count of non-zero should be his wakeup call.  All my disks
that have grown bad spots soon died.  Google noticed the same thing in
their disk study.

 Hey, I was trying to be nice.

Oops.  I wasn't meaning for it to sound emphatic.  Apologies.  It was
meant to sound like oh crap my disk is failing.  It was meant as a
sympathetic statement.  Sorry again.  I just realized when you posted
that it could be read two ways.

-- 
Wolfgang S. Rupprecht  http://www.full-steam.org/  (ipv6-only)
 You may need to config 6to4 to see the above pages.

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Re: Need second opinion, is my HD failing?

2009-01-29 Thread Bryn M. Reeves

Gene Heskett wrote:

On Wednesday 28 January 2009, Richard Shaw wrote:

I've been having some quirky issues lately and decided to take a
look at the SMART data for the disk. There seems to be a large
count of errors in some of the categories.

=== START OF READ SMART DATA SECTION === SMART Attributes Data
Structure revision number: 10 Vendor Specific SMART Attributes
with Thresholds: ID# ATTRIBUTE_NAME  FLAG VALUE WORST
THRESH TYPE UPDATED  WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate
0x000f   087   086   006Pre-fail Always   -
13453278

Maybe.
3 Spin_Up_Time0x0003   095   094   000Pre-fail 
Always   -   0 4 Start_Stop_Count0x0032   100

100   020Old_age Always   -   45 5
Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail 
Always   -   955

It has to be about out of spare sectors, I haven't ever seen one
that high. This is your wake up call I believe.


That's a good result, not bad; those number count downwards.. that's
why the threshold is lower than the current or worst value.

See the manual page for smartctl for more information on interpreting
the output of the tool:

Each Attribute also has a Threshold value (whose range is  0  to
255)  which  is printed under the heading THRESH.  If the Nor-
malized value is less than or equal to the Threshold value, then
the  Attribute  is  said  to have failed.  If the Attribute is a
pre-failure Attribute, then disk failure is imminent.

Regards,
Bryn.

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Re: Need second opinion, is my HD failing?

2009-01-29 Thread Paulo Cavalcanti
On Thu, Jan 29, 2009 at 8:34 AM, Bryn M. Reeves b...@redhat.com wrote:

 Gene Heskett wrote:

 On Wednesday 28 January 2009, Richard Shaw wrote:

 I've been having some quirky issues lately and decided to take a
 look at the SMART data for the disk. There seems to be a large
 count of errors in some of the categories.

 === START OF READ SMART DATA SECTION === SMART Attributes Data
 Structure revision number: 10 Vendor Specific SMART Attributes
 with Thresholds: ID# ATTRIBUTE_NAME  FLAG VALUE WORST
 THRESH TYPE UPDATED  WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate
 0x000f   087   086   006Pre-fail Always   -
 13453278

 Maybe.

 3 Spin_Up_Time0x0003   095   094   000Pre-fail Always
   -   0 4 Start_Stop_Count0x0032   100
 100   020Old_age Always   -   45 5
 Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail Always
 -   955

 It has to be about out of spare sectors, I haven't ever seen one
 that high. This is your wake up call I believe.


 That's a good result, not bad; those number count downwards.. that's
 why the threshold is lower than the current or worst value.

 See the manual page for smartctl for more information on interpreting
 the output of the tool:

 Each Attribute also has a Threshold value (whose range is  0  to
 255)  which  is printed under the heading THRESH.  If the Nor-
 malized value is less than or equal to the Threshold value, then
 the  Attribute  is  said  to have failed.  If the Attribute is a
 pre-failure Attribute, then disk failure is imminent.


Not reallocated sectors.  I new disk has zero reallocated sectors.



SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME  FLAG VALUE WORST THRESH TYPE  UPDATED
WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate 0x000f   109   093   006Pre-fail
Always   -   198961952
  3 Spin_Up_Time0x0003   093   093   000Pre-fail
Always   -   0
  4 Start_Stop_Count0x0032   100   100   020Old_age
Always   -   9
  5 Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail
Always   -   0
  7 Seek_Error_Rate 0x000f   076   060   030Pre-fail
Always   -   45261344
  9 Power_On_Hours  0x0032   099   099   000Old_age
Always   -   964

-- 
Paulo Roma Cavalcanti
LCG - UFRJ
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Re: Need second opinion, is my HD failing?

2009-01-29 Thread Bryn M. Reeves

Paulo Cavalcanti wrote:

But in Richard's case, 955 seems odd to me:

5 Reallocated_Sector_Ct   0x0033   100   100   036Pre-failAlways
  -   955

Probably, you are right, and the value is OK. But I have never seen a
counting like
this before. I had a defective disk once, which increased 20 or 30 bad
sectors a day.
Therefore, such a high score would not be a surprise for me (Seagate
replaced the disk for me,
even it being more than 2 years old).


It is quite a high number and many of my drives do have raw values 
much closer to zero, although I have at least a few with raw values in 
the 100s that still have 100 as the normalised value and are working fine.


The problem with trying to interpret the raw values is that they are 
completely under the control of the vendor. The only thing S.M.A.R.T. 
specifies is the size of the field. Some vendors have previously taken 
a single field and used it to encode multiple values (e.g. breaking it 
up into several sub-fields). For example, some IBM drives encode three 
distinct temperature measurements in the raw value for the 
Temperature_Celsius attribute.


Because of this, unless you know the scheme being used for a given 
vendor/drive model it's impossible to make any accurate assumption 
from the raw value alone - you just have to trust the firmware to 
decrement the normalised value appropriately as the drive begins to 
deteriorate.


Regards,
Bryn.

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Re: Need second opinion, is my HD failing?

2009-01-29 Thread Wolfgang S. Rupprecht

Gene Heskett gene.hesk...@verizon.net writes:
 On Wednesday 28 January 2009, Richard Shaw wrote:
 5 Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail
Always   -   955
 It has to be about out of spare sectors, I haven't ever seen one that high.  
 This is your wake up call I believe.

Crap, a count of non-zero should be his wakeup call.  All my disks
that have grown bad spots soon died.  Google noticed the same thing in
their disk study.

I'd copy the data on to a new disk, zero out the old disk and give it
to someone you don't like very much. ;-)

-wolfgang
-- 
Wolfgang S. Rupprecht  http://www.full-steam.org/  (ipv6-only)
 You may need to config 6to4 to see the above pages.

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Need second opinion, is my HD failing?

2009-01-28 Thread Richard Shaw
I've been having some quirky issues lately and decided to take a look
at the SMART data for the disk. There seems to be a large count of
errors in some of the categories.

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME  FLAG VALUE WORST THRESH TYPE
UPDATED  WHEN_FAILED RAW_VALUE
 1 Raw_Read_Error_Rate 0x000f   087   086   006Pre-fail
Always   -   13453278
 3 Spin_Up_Time0x0003   095   094   000Pre-fail
Always   -   0
 4 Start_Stop_Count0x0032   100   100   020Old_age
Always   -   45
 5 Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail
Always   -   955
 7 Seek_Error_Rate 0x000f   064   060   030Pre-fail
Always   -   51576892355
 9 Power_On_Hours  0x0032   092   092   000Old_age
Always   -   7529
 10 Spin_Retry_Count0x0013   100   100   097Pre-fail
Always   -   1
 12 Power_Cycle_Count   0x0032   100   100   020Old_age
Always   -   45
184 Unknown_Attribute   0x0032   100   100   099Old_age
Always   -   0
187 Reported_Uncorrect  0x0032   096   096   000Old_age
Always   -   4
188 Unknown_Attribute   0x0032   100   100   000Old_age
Always   -   0
189 High_Fly_Writes 0x003a   086   086   000Old_age
Always   -   14
190 Airflow_Temperature_Cel 0x0022   065   052   045Old_age
Always   -   35 (Lifetime Min/Max 35/36)
194 Temperature_Celsius 0x0022   035   048   000Old_age
Always   -   35 (0 23 0 0)
195 Hardware_ECC_Recovered  0x001a   041   022   000Old_age
Always   -   13453278
197 Current_Pending_Sector  0x0012   100   100   000Old_age
Always   -   0
198 Offline_Uncorrectable   0x0010   100   100   000Old_age
Offline  -   0
199 UDMA_CRC_Error_Count0x003e   200   200   000Old_age
Always   -   0

Thanks,
Richard

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Re: Need second opinion, is my HD failing?

2009-01-28 Thread Gene Heskett
On Wednesday 28 January 2009, Richard Shaw wrote:
I've been having some quirky issues lately and decided to take a look
at the SMART data for the disk. There seems to be a large count of
errors in some of the categories.

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME  FLAG VALUE WORST THRESH TYPE
UPDATED  WHEN_FAILED RAW_VALUE
 1 Raw_Read_Error_Rate 0x000f   087   086   006Pre-fail
Always   -   13453278
Maybe.
 3 Spin_Up_Time0x0003   095   094   000Pre-fail
Always   -   0
 4 Start_Stop_Count0x0032   100   100   020Old_age
Always   -   45
 5 Reallocated_Sector_Ct   0x0033   100   100   036Pre-fail
Always   -   955
It has to be about out of spare sectors, I haven't ever seen one that high.  
This is your wake up call I believe.

 7 Seek_Error_Rate 0x000f   064   060   030Pre-fail
Always   -   51576892355
Ouch!  That is getting 'up there'

 9 Power_On_Hours  0x0032   092   092   000Old_age
Always   -   7529
 10 Spin_Retry_Count0x0013   100   100   097Pre-fail
Always   -   1
 12 Power_Cycle_Count   0x0032   100   100   020Old_age
Always   -   45
184 Unknown_Attribute   0x0032   100   100   099Old_age
Always   -   0
187 Reported_Uncorrect  0x0032   096   096   000Old_age
Always   -   4
188 Unknown_Attribute   0x0032   100   100   000Old_age
Always   -   0
189 High_Fly_Writes 0x003a   086   086   000Old_age
Always   -   14
2 of my drives report this, but it is always 0 (so far)
190 Airflow_Temperature_Cel 0x0022   065   052   045Old_age
Always   -   35 (Lifetime Min/Max 35/36)
194 Temperature_Celsius 0x0022   035   048   000Old_age
Always   -   35 (0 23 0 0)
195 Hardware_ECC_Recovered  0x001a   041   022   000Old_age
Always   -   13453278
Ouch, but just a small one.  One of mine is 100x that and working fine.

197 Current_Pending_Sector  0x0012   100   100   000Old_age
Always   -   0
198 Offline_Uncorrectable   0x0010   100   100   000Old_age
Offline  -   0
199 UDMA_CRC_Error_Count0x003e   200   200   000Old_age
Always   -   0

Thanks,
Richard

I wouldn't let another day go by without getting as much of your data off that 
drive as you can, then a trip to town for a fresh one.  Or reverse that in 
case you don't have that much backup media.

-- 
Cheers, Gene
There are four boxes to be used in defense of liberty:
 soap, ballot, jury, and ammo. Please use in that order.
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If people concentrated on the really important things in life,
there'd be a shortage of fishing poles.
-- Doug Larson

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