Re: Dell OptiPlex 745 reboot problem -- BIOS update went poorly

2008-09-09 Thread Tod Merley
Reply below V  V

On Fri, Sep 5, 2008 at 2:51 PM, Johnathan Hegge
[EMAIL PROTECTED] wrote:

   Forwarded Message 
  From: Bjørn Tore Sund [EMAIL PROTECTED]
  Reply-To: Community assistance, encouragement, and advice for using
  Fedora. fedora-list@redhat.com
  To: fedora-list@redhat.com fedora-list@redhat.com
  Subject: Re: Dell OptiPlex 745 reboot problem
  Date: Fri, 05 Sep 2008 21:21:46 +0200
 
  Tony Molloy wrote:
   On Friday 05 September 2008 16:05:04 Mike McCarty wrote:
Tony Molloy wrote:
 Hi,

 I've just installed Fedora-9 on a lab of Dell OptiPlex 745 (SFF)
 machines. ( only in 1 lab TG )

 After running firstboot when I went to reboot the machines they just 
 hang
 and I had to do a hard reboot. I thought this was a minor glitch and
 ignored it.

 Now however when the machines boot into Fedora-9 the reboot and
 suspend buttons do not work. The windowing system just shuts down 
 and I
 get a text prompt and the machines just hang there.
   
Hang? That's a vague term. If you type on the keyboard, do characters
get echoed? If you have a text prompt, then can you not do a
   
  
   Hang means exactly what it means. The machines just go dead!!! No input 
   from
   the keyboard accepted. Only thing to do is a hard reboot.
 
  Got tons of Dell Optiplex 7XX, had that exact problem.  Solution is
  two-step:
  1. Flash up the bios.  The ones they're shipped with suck bigtime.
  2. Add the kernel parameter reboot=bios to all kernel lines in
  /boot/grub/menu.lst
 
  Solved it for us.
 
  -BT

 Ugh, I was having the same problem with my 745.  So, I drug out a USB
 floppy and applied the latest BIOS -- going from 2.3.1 to 2.6.2 from
 Dell.  Whoops.

 Starting up looks fine, all services showed OK.  Gets to local, X starts
 and the box freezes at the spinning dots with a frozen mouse.  Can't
 break with Ctrl-Alt-Del or Ctrl-Backspace.

 Hard power, restart, interactive init.  Allow all, but skip local.  X
 starts fine.

 rc.local contains:


 #!/bin/sh
 #
 # This script will be executed *after* all the other init scripts.
 # You can put your own initialization stuff in here if you don't
 # want to do the full Sys V style init stuff.

 touch /var/lock/subsys/local


 Reset BIOS to defaults for kicks, no change.  I have a PCI Express
 graphics card, ATI x1300 installed.


 Any ideas?  I guess I can revert BIOS one by one backward to see if it
 works.

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Hi Johnathan Hegge!

Did you try doing a CTL+ALT+F1 (evokes a login terminal - as does
CTL+ALT+F2 to F6 - F7 to X and F8 to just before the start of X)?

From there, or by using a rescue or Live CD booted to a terminal you
can check several places in /var/log - I would look at Xorg.0.log,
messages, dmesg, and possibly syslog.  Doing a word search on EE in
Xorg.0.log and fail or error etc... can often get you to the
problem quickly.

You may also try some boot options designed to help in other areas.

The problem you mention, espically with the small form factor machines
seems to have a history.  Amongst many I found this link:

http://lkml.org/lkml/2008/3/12/201

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Re: Dell OptiPlex 745 reboot problem -- BIOS update went poorly

2008-09-08 Thread Johnathan Hegge

   Forwarded Message 
  From: Bjørn Tore Sund [EMAIL PROTECTED]
  Reply-To: Community assistance, encouragement, and advice for using
  Fedora. fedora-list@redhat.com
  To: fedora-list@redhat.com
  Subject: Re: Dell OptiPlex 745 reboot problem -- BIOS update went
  poorly
  Date: Sat, 06 Sep 2008 11:51:54 +0200
  
  Changing the subject like that is normally a very good way to make sure I
  won't spot your reply...

Yes, my bad.  

  
   Date: Fri, 05 Sep 2008 16:51:59 -0500
   From: Johnathan Hegge [EMAIL PROTECTED]
   Subject: Re: Dell OptiPlex 745 reboot problem -- BIOS update went poorly
   To: fedora-list@redhat.com
   Message-ID: [EMAIL PROTECTED]
   Content-Type: text/plain; charset=UTF-8
  

Got tons of Dell Optiplex 7XX, had that exact problem.  Solution is
two-step:
1. Flash up the bios.  The ones they're shipped with suck bigtime.
2. Add the kernel parameter reboot=bios to all kernel lines in
/boot/grub/menu.lst

Solved it for us.

-BT
  
   Ugh, I was having the same problem with my 745.  So, I drug out a USB
   floppy and applied the latest BIOS -- going from 2.3.1 to 2.6.2 from
   Dell.  Whoops.
   
   Starting up looks fine, all services showed OK.  Gets to local, X starts
   and the box freezes at the spinning dots with a frozen mouse.  Can't
   break with Ctrl-Alt-Del or Ctrl-Backspace.
   
   Hard power, restart, interactive init.  Allow all, but skip local.  X
   starts fine.  
   
   rc.local contains:
  NOTHING
  
  1. Did you apply the reboot=bios setting as well?
  2. Did you try more than once, with the new bios?
  
  What you're describing sounds more like a fluke, or at least a problem
  unrelated to the bios update.  There's nothing in your rc.local, thus
  nothing there which should make a difference.  Reapply the most recent bios,
  set the kernel boot parameter, and give it a few more tries to check.
  

Thanks for the ideas.  

1. reboot=bios does indeed let the box reboot (if not already frozen),
cool.
2. I tried several times with the same result.  I reapplied the BIOS
(BTW, are you using 2.6.2 as well?).  

I tried a few things to gain insight.  Looking at inittab for a clue as
to what happens after rc.local, I see that I need to look /etc/event.d.
I see the prefdm script.  Looks as though that just ends up launching
gdm.  So, I figured the problem at least relates more to that --
somewhere in the transition from rhgb to gdm.  


I booted to run level 3, ran gdm (as root) and X/gdm comes up fine.  I
rebooted after this successful boot and the 745 still freezes if I allow
it to boot straight to run level 5.

SELinux is disabled.  

I acquired a second 745 without the x1300 ATI card, applied the BIOS fix
and will continue installing F9 to compare.  

I just noticed the memtest suggestion in another email, I'll try that
tonight.  

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Re: Dell OptiPlex 745 reboot problem -- BIOS update went poorly

2008-09-06 Thread François Patte
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Le 05.09.2008 23:51, Johnathan Hegge a écrit :

 Starting up looks fine, all services showed OK.  Gets to local, X starts
 and the box freezes at the spinning dots with a frozen mouse.  Can't
 break with Ctrl-Alt-Del or Ctrl-Backspace.  

seems that X is stuck.

 
 Hard power, restart, interactive init.  Allow all, but skip local.  X
 starts fine.  
 
 rc.local contains:
 
 
 #!/bin/sh
 #
 # This script will be executed *after* all the other init scripts.
 # You can put your own initialization stuff in here if you don't
 # want to do the full Sys V style init stuff.

 touch /var/lock/subsys/local

nothing

 
 
 Reset BIOS to defaults for kicks, no change.  I have a PCI Express
 graphics card, ATI x1300 installed.  

Disable selinux and retry.

- --
François Patte
UFR de mathématiques et informatique
Université Paris Descartes
45, rue des Saints Pères
F-75270 Paris Cedex 06
Tél. +33 (0)1 44 55 35 61
http://www.math-info.univ-paris5.fr/~patte
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Re: Dell OptiPlex 745 reboot problem -- BIOS update went poorly

2008-09-06 Thread Bjørn Tore Sund

Changing the subject like that is normally a very good way to make sure I
won't spot your reply...

 Date: Fri, 05 Sep 2008 16:51:59 -0500
 From: Johnathan Hegge [EMAIL PROTECTED]
 Subject: Re: Dell OptiPlex 745 reboot problem -- BIOS update went poorly
 To: fedora-list@redhat.com
 Message-ID: [EMAIL PROTECTED]
 Content-Type: text/plain; charset=UTF-8

  
  Got tons of Dell Optiplex 7XX, had that exact problem.  Solution is
  two-step:
  1. Flash up the bios.  The ones they're shipped with suck bigtime.
  2. Add the kernel parameter reboot=bios to all kernel lines in
  /boot/grub/menu.lst
  
  Solved it for us.
  
  -BT

 Ugh, I was having the same problem with my 745.  So, I drug out a USB
 floppy and applied the latest BIOS -- going from 2.3.1 to 2.6.2 from
 Dell.  Whoops.
 
 Starting up looks fine, all services showed OK.  Gets to local, X starts
 and the box freezes at the spinning dots with a frozen mouse.  Can't
 break with Ctrl-Alt-Del or Ctrl-Backspace.
 
 Hard power, restart, interactive init.  Allow all, but skip local.  X
 starts fine.  
 
 rc.local contains:
NOTHING

1. Did you apply the reboot=bios setting as well?
2. Did you try more than once, with the new bios?

What you're describing sounds more like a fluke, or at least a problem
unrelated to the bios update.  There's nothing in your rc.local, thus
nothing there which should make a difference.  Reapply the most recent bios,
set the kernel boot parameter, and give it a few more tries to check.

-BT
-- 
Bjørn Tore Sund   Phone: 555-84894   Email:   [EMAIL PROTECTED]
IT department VIP:   81724   Support: http://bs.uib.no
Univ. of Bergen

When in fear and when in doubt, run in circles, scream and shout.



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Re: Dell OptiPlex 745 reboot problem -- BIOS update went poorly

2008-09-05 Thread Johnathan Hegge
 
   Forwarded Message 
  From: Bjørn Tore Sund [EMAIL PROTECTED]
  Reply-To: Community assistance, encouragement, and advice for using
  Fedora. fedora-list@redhat.com
  To: fedora-list@redhat.com fedora-list@redhat.com
  Subject: Re: Dell OptiPlex 745 reboot problem
  Date: Fri, 05 Sep 2008 21:21:46 +0200
  
  Tony Molloy wrote:
   On Friday 05 September 2008 16:05:04 Mike McCarty wrote:
Tony Molloy wrote:
 Hi,

 I've just installed Fedora-9 on a lab of Dell OptiPlex 745 (SFF)
 machines. ( only in 1 lab TG )

 After running firstboot when I went to reboot the machines they just 
 hang
 and I had to do a hard reboot. I thought this was a minor glitch and
 ignored it.

 Now however when the machines boot into Fedora-9 the reboot and
 suspend buttons do not work. The windowing system just shuts down 
 and I
 get a text prompt and the machines just hang there.

Hang? That's a vague term. If you type on the keyboard, do characters
get echoed? If you have a text prompt, then can you not do a
   
  
   Hang means exactly what it means. The machines just go dead!!! No input 
   from
   the keyboard accepted. Only thing to do is a hard reboot.
  
  Got tons of Dell Optiplex 7XX, had that exact problem.  Solution is
  two-step:
  1. Flash up the bios.  The ones they're shipped with suck bigtime.
  2. Add the kernel parameter reboot=bios to all kernel lines in
  /boot/grub/menu.lst
  
  Solved it for us.
  
  -BT

Ugh, I was having the same problem with my 745.  So, I drug out a USB
floppy and applied the latest BIOS -- going from 2.3.1 to 2.6.2 from
Dell.  Whoops.

Starting up looks fine, all services showed OK.  Gets to local, X starts
and the box freezes at the spinning dots with a frozen mouse.  Can't
break with Ctrl-Alt-Del or Ctrl-Backspace.  

Hard power, restart, interactive init.  Allow all, but skip local.  X
starts fine.  

rc.local contains:


 #!/bin/sh
 #
 # This script will be executed *after* all the other init scripts.
 # You can put your own initialization stuff in here if you don't
 # want to do the full Sys V style init stuff.
 
 touch /var/lock/subsys/local


Reset BIOS to defaults for kicks, no change.  I have a PCI Express
graphics card, ATI x1300 installed.  


Any ideas?  I guess I can revert BIOS one by one backward to see if it
works.  

-- 
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To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list
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