Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
Jeff Maxwell wrote, On 11/26/2008 04:14 PM: Ok. I can understand the reasoning for that. But, why would I only have access to the printer/scanner when signed on as root and not as a local user? This is the problem that I am running into. Every time I wish to use the scanner, I need to switch users to root. Jeff, try Tim Waugh's suggestion (I think he is taking you through the gnome menue to the troubleshooter): "System->Administration->Printing, then Help->Troubleshoot. It automates log capture and can even diagnose some simple problems. If it fails to identify the problem, you can see the diagnostic output including the relevant portions of the log files. If the diagnostic output is too cryptic to understand but you think there is a bug in the software, file a bug report about your problem and attach the troubleshoot.txt file." If the menus don't get you the application, I think you could run system-config-printer in a terminal, and then select Help->Troubleshoot to get where Tim was pointing. However I am expecting you to need to look at /var/log/cups/ files access_log & error_log to figure this out, ... because it WORKS as ROOT but not as NONROOT users. But do try the Troubleshoot first, as it might just cover this case, and if it does not then file the bug Tim mentioned and file another one against the system-config-printer Help->Troubleshoot to cover your case (so future folks might figure it out easier. -- Todd Denniston Crane Division, Naval Surface Warfare Center (NSWC Crane) Harnessing the Power of Technology for the Warfighter -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Wed, 2008-11-26 at 16:14 -0500, Jeff Maxwell wrote: > > On Wed, 2008-11-26 at 09:13 -0600, Aaron Konstam wrote: > > On Tue, 2008-11-25 at 21:32 -0500, Jeff Maxwell wrote: > > > On Wed, 2008-11-26 at 12:41 +1030, Tim wrote: > > > > On Tue, 2008-11-25 at 20:56 -0500, Jeff Maxwell wrote: > > > > > > > > > > I did find the following in the cupsd.conf and I am wondering if the > > > > > SystemGroup is causing my problem as I appear to be able to access my > > > > > printer/scanner when logged in as "root" but not as a local user. > > > > > > > > > > MaxLogSize 0 > > > > > LogLevel info > > > > > SystemGroup sys root > > > > > > > > I should hope not. That allows you to define who's a system user who's > > > > allowed to configure things. Compared to the rest of the users who're > > > > just allowed to use them. > > > Well I am very confused. I decided to delete all printer definitions > > > and start from scratch using the cups web administration process to add > > > a printer. Once added, I went to the HP Device Manager and it had an > > > icon for the printer but said that it could not be connected. I then > > > switched users to "root" and using the HP device Manager it showed the > > > printer connected with icons for options to scan, print or fax. One > > > thing that I did find peculiar is that it asked for a user id/password > > > when adding the printer. I tried to use my local user id/password but > > > it would not accept it. It seemed to be in a loop and kept popping up > > > asking for user id /password. I finally entered root and password which > > > it accepted. > > > > > It is standard to need to login with root and root passwd to be able to > > add a printer. > Ok. I can understand the reasoning for that. But, why would I only > have access to the printer/scanner when signed on as root and not as a > local user? This is the problem that I am running into. Every time I > wish to use the scanner, I need to switch users to root. Well I would guess it is an incorrectly configured /etc/cups/cupsd.conf file. If you search that file you will find there are number of clauses that set policies and restrictions on users. So I would: 1. Look at the documentation for this file accessible through the cups interface. 2. Search the file for the word root and user. root should appear only once in the SystemmGroup line. user appears in the various policies and restriction clauses.. These must be checked to change your restricted situation. -- === Walk softly and carry a megawatt laser. === Aaron Konstam telephone: (210) 656-0355 e-mail: [EMAIL PROTECTED] -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Wed, 2008-11-26 at 09:13 -0600, Aaron Konstam wrote: > On Tue, 2008-11-25 at 21:32 -0500, Jeff Maxwell wrote: > > On Wed, 2008-11-26 at 12:41 +1030, Tim wrote: > > > On Tue, 2008-11-25 at 20:56 -0500, Jeff Maxwell wrote: > > > > > > > > I did find the following in the cupsd.conf and I am wondering if the > > > > SystemGroup is causing my problem as I appear to be able to access my > > > > printer/scanner when logged in as "root" but not as a local user. > > > > > > > > MaxLogSize 0 > > > > LogLevel info > > > > SystemGroup sys root > > > > > > I should hope not. That allows you to define who's a system user who's > > > allowed to configure things. Compared to the rest of the users who're > > > just allowed to use them. > > Well I am very confused. I decided to delete all printer definitions > > and start from scratch using the cups web administration process to add > > a printer. Once added, I went to the HP Device Manager and it had an > > icon for the printer but said that it could not be connected. I then > > switched users to "root" and using the HP device Manager it showed the > > printer connected with icons for options to scan, print or fax. One > > thing that I did find peculiar is that it asked for a user id/password > > when adding the printer. I tried to use my local user id/password but > > it would not accept it. It seemed to be in a loop and kept popping up > > asking for user id /password. I finally entered root and password which > > it accepted. > > > It is standard to need to login with root and root passwd to be able to > add a printer. Ok. I can understand the reasoning for that. But, why would I only have access to the printer/scanner when signed on as root and not as a local user? This is the problem that I am running into. Every time I wish to use the scanner, I need to switch users to root. > > > > > > -- > > > [EMAIL PROTECTED] ~]$ uname -r > > > 2.6.27.5-41.fc9.i686 > > > > > > Don't send private replies to my address, the mailbox is ignored. I > > > read messages from the public lists. > > > > > > > > > > > > -- > === > Has anyone ever tasted an "end"? Are they really bitter? > === > Aaron Konstam telephone: (210) 656-0355 e-mail: [EMAIL PROTECTED] > -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Tue, 2008-11-25 at 21:32 -0500, Jeff Maxwell wrote: > On Wed, 2008-11-26 at 12:41 +1030, Tim wrote: > > On Tue, 2008-11-25 at 20:56 -0500, Jeff Maxwell wrote: > > > > > > I did find the following in the cupsd.conf and I am wondering if the > > > SystemGroup is causing my problem as I appear to be able to access my > > > printer/scanner when logged in as "root" but not as a local user. > > > > > > MaxLogSize 0 > > > LogLevel info > > > SystemGroup sys root > > > > I should hope not. That allows you to define who's a system user who's > > allowed to configure things. Compared to the rest of the users who're > > just allowed to use them. > Well I am very confused. I decided to delete all printer definitions > and start from scratch using the cups web administration process to add > a printer. Once added, I went to the HP Device Manager and it had an > icon for the printer but said that it could not be connected. I then > switched users to "root" and using the HP device Manager it showed the > printer connected with icons for options to scan, print or fax. One > thing that I did find peculiar is that it asked for a user id/password > when adding the printer. I tried to use my local user id/password but > it would not accept it. It seemed to be in a loop and kept popping up > asking for user id /password. I finally entered root and password which > it accepted. > It is standard to need to login with root and root passwd to be able to add a printer. > > > > -- > > [EMAIL PROTECTED] ~]$ uname -r > > 2.6.27.5-41.fc9.i686 > > > > Don't send private replies to my address, the mailbox is ignored. I > > read messages from the public lists. > > > > > > > -- === Has anyone ever tasted an "end"? Are they really bitter? === Aaron Konstam telephone: (210) 656-0355 e-mail: [EMAIL PROTECTED] -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Wed, 2008-11-26 at 12:41 +1030, Tim wrote: > On Tue, 2008-11-25 at 20:56 -0500, Jeff Maxwell wrote: > > > > I did find the following in the cupsd.conf and I am wondering if the > > SystemGroup is causing my problem as I appear to be able to access my > > printer/scanner when logged in as "root" but not as a local user. > > > > MaxLogSize 0 > > LogLevel info > > SystemGroup sys root > > I should hope not. That allows you to define who's a system user who's > allowed to configure things. Compared to the rest of the users who're > just allowed to use them. Well I am very confused. I decided to delete all printer definitions and start from scratch using the cups web administration process to add a printer. Once added, I went to the HP Device Manager and it had an icon for the printer but said that it could not be connected. I then switched users to "root" and using the HP device Manager it showed the printer connected with icons for options to scan, print or fax. One thing that I did find peculiar is that it asked for a user id/password when adding the printer. I tried to use my local user id/password but it would not accept it. It seemed to be in a loop and kept popping up asking for user id /password. I finally entered root and password which it accepted. > > -- > [EMAIL PROTECTED] ~]$ uname -r > 2.6.27.5-41.fc9.i686 > > Don't send private replies to my address, the mailbox is ignored. I > read messages from the public lists. > > > -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Tue, 2008-11-25 at 20:56 -0500, Jeff Maxwell wrote: > > I did find the following in the cupsd.conf and I am wondering if the > SystemGroup is causing my problem as I appear to be able to access my > printer/scanner when logged in as "root" but not as a local user. > > MaxLogSize 0 > LogLevel info > SystemGroup sys root I should hope not. That allows you to define who's a system user who's allowed to configure things. Compared to the rest of the users who're just allowed to use them. -- [EMAIL PROTECTED] ~]$ uname -r 2.6.27.5-41.fc9.i686 Don't send private replies to my address, the mailbox is ignored. I read messages from the public lists. -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Fri, 2008-11-07 at 11:15 -0500, Todd Denniston wrote: > Jeff Maxwell wrote, On 11/07/2008 10:51 AM: > > This is great information. I do not know if my question fits this > > thread or not, but, > It would probably be best to start another thread, with a fully new (not > reply > to this one) message. > > > I have an issue where I have been able to install > > and access an HP parallel OfficeJet printer via the "root" sign on but I > > am not able to access the printer via a local user sign on. Any > > suggestions would be much appreciated. > > take a look in /var/log/cups/ at page_log, error_log and access_log and see > if > there is something that make sense there, before starting your new thread. > > If there is no info there, then you may have to (backup first and) edit > /etc/cups/cupsd.conf to set LogLevel to debug instead of info, then `service > restart cups`. (hopefully a restorecon /etc/cups/cupsd.conf will not be > needed) > try a few prints and check the logs again. Thanks for the advice. I've been busy with other issues and finally found time to look further into this. I did find the following in the cupsd.conf and I am wondering if the SystemGroup is causing my problem as I appear to be able to access my printer/scanner when logged in as "root" but not as a local user. MaxLogSize 0 LogLevel info SystemGroup sys root Thoughts? > > -- > Todd Denniston > Crane Division, Naval Surface Warfare Center (NSWC Crane) > Harnessing the Power of Technology for the Warfighter > -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Fri, 2008-11-07 at 15:23 -0600, Aaron Konstam wrote: > On Fri, 2008-11-07 at 10:51 -0500, Jeff Maxwell wrote: > > > > > This is great information. I do not know if my question fits this > > thread or not, but, I have an issue where I have been able to install > > and access an HP parallel OfficeJet printer via the "root" sign on but > > I > > am not able to access the printer via a local user sign on. Any > > suggestions would be much appreciated. > > > > thanks. > > > -- > When you go to web address: localhost:631 as a normal user do you see > any Printers under the Printers tab? I assume you see them as root when > you go to the same address. > -- When I go to Administration/printing, I have 2 printers listed under Local Printers. They are: OfficeJet-Series-600 and OfficeJet_600. OfficeJet-Series-600 has listed under the Settings Tab/Device URI: parallel:/dev/lp0 The other has hp:/par/OfficeJet_Series_600?device=/dev/parport0 Thanks. > === > Perfect day for scrubbing the floor and other exciting things. > === > Aaron Konstam telephone: (210) 656-0355 e-mail: [EMAIL PROTECTED] > -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Fri, 2008-11-07 at 10:51 -0500, Jeff Maxwell wrote: > > > This is great information. I do not know if my question fits this > thread or not, but, I have an issue where I have been able to install > and access an HP parallel OfficeJet printer via the "root" sign on but > I > am not able to access the printer via a local user sign on. Any > suggestions would be much appreciated. > > thanks. > > -- When you go to web address: localhost:631 as a normal user do you see any Printers under the Printers tab? I assume you see them as root when you go to the same address. -- === Perfect day for scrubbing the floor and other exciting things. === Aaron Konstam telephone: (210) 656-0355 e-mail: [EMAIL PROTECTED] -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Fri, 2008-11-07 at 11:15 -0500, Todd Denniston wrote: > take a look in /var/log/cups/ at page_log, error_log and access_log and see > if > there is something that make sense there, before starting your new thread. > > If there is no info there, then you may have to (backup first and) edit > /etc/cups/cupsd.conf to set LogLevel to debug instead of info, then `service > restart cups`. (hopefully a restorecon /etc/cups/cupsd.conf will not be > needed) > try a few prints and check the logs again. It would be much easier to just run the printing troubleshooter, System->Administration->Printing, then Help->Troubleshoot. It automates log capture and can even diagnose some simple problems. If it fails to identify the problem, you can see the diagnostic output including the relevant portions of the log files. If the diagnostic output is too cryptic to understand but you think there is a bug in the software, file a bug report about your problem and attach the troubleshoot.txt file. Tim. */ signature.asc Description: This is a digitally signed message part -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
Jeff Maxwell wrote, On 11/07/2008 10:51 AM: This is great information. I do not know if my question fits this thread or not, but, It would probably be best to start another thread, with a fully new (not reply to this one) message. I have an issue where I have been able to install and access an HP parallel OfficeJet printer via the "root" sign on but I am not able to access the printer via a local user sign on. Any suggestions would be much appreciated. take a look in /var/log/cups/ at page_log, error_log and access_log and see if there is something that make sense there, before starting your new thread. If there is no info there, then you may have to (backup first and) edit /etc/cups/cupsd.conf to set LogLevel to debug instead of info, then `service restart cups`. (hopefully a restorecon /etc/cups/cupsd.conf will not be needed) try a few prints and check the logs again. -- Todd Denniston Crane Division, Naval Surface Warfare Center (NSWC Crane) Harnessing the Power of Technology for the Warfighter -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
On Thu, 2008-11-06 at 21:06 -0500, Todd Denniston wrote: > Sam Varshavchik wrote, On 11/06/2008 06:29 PM: > > Todd Denniston writes: > > >> The actual printer _device_ driver for CUPS is often gutenprint[1]. > > > > I already have gutenprint installed. I'm not sure how gutenprint is > > supposed to interface with CUPS, but when I try to select the printer, > > this Canon model is not listed. > > > > Often times the driver is supported by a similar models driver so you could > either pick one that seems similar and try it, or you could ask on the list > https://lists.sourceforge.net/lists/listinfo/gimp-print-devel > > > > > > Well, I still don't see this Canon model listed as supported in the > > documentation in the latest, a fairly recent, release. > Although you are correct in that gutenprint does not seem to support the > device... ... > http://www.linuxfoundation.org/en/OpenPrinting > indicates: > http://www.openprinting.org/show_printer.cgi?recnum=Canon-MF4270 > there is a binary driver for it on one of canon's websites > > Sorry to confuse you, by trying to lead you towards getting an Open Source > driver going. > > > > > The only reason I could hack sane is because its supported for the > > scanner was already there, it just had some bugs. A complete absence of > > support for the entire printer is quite a different beast. > again, printer families often use the same or similar control protocol, and a > similar driver might at least 'work' but not give nice results, and knowing > that would help the devs know what they would need to change. however for > this > device there is a working (closed source) solution from the manufacturer, at > least until Fedora upgrades to a point where it can't find a old library. > > It is too bad so few folks know about the nice databases that have been put > together for devices that work with Unix: > http://www.linuxfoundation.org/en/OpenPrinting/Database/DatabaseIntro > http://www.openprinting.org/printer_list.cgi > http://www.sane-project.org/sane-supported-devices.html > http://www.sane-project.org/cgi-bin/driver.pl > This is great information. I do not know if my question fits this thread or not, but, I have an issue where I have been able to install and access an HP parallel OfficeJet printer via the "root" sign on but I am not able to access the printer via a local user sign on. Any suggestions would be much appreciated. thanks. > -- > Todd Denniston > Crane Division, Naval Surface Warfare Center (NSWC Crane) > Harnessing the Power of Technology for the Warfighter > -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Supporting printer portion of MF-4270, was:[Re: Document Scanners that work with F9]
Sam Varshavchik wrote, On 11/06/2008 06:29 PM: Todd Denniston writes: The actual printer _device_ driver for CUPS is often gutenprint[1]. I already have gutenprint installed. I'm not sure how gutenprint is supposed to interface with CUPS, but when I try to select the printer, this Canon model is not listed. Often times the driver is supported by a similar models driver so you could either pick one that seems similar and try it, or you could ask on the list https://lists.sourceforge.net/lists/listinfo/gimp-print-devel Well, I still don't see this Canon model listed as supported in the documentation in the latest, a fairly recent, release. Although you are correct in that gutenprint does not seem to support the device... ... http://www.linuxfoundation.org/en/OpenPrinting indicates: http://www.openprinting.org/show_printer.cgi?recnum=Canon-MF4270 there is a binary driver for it on one of canon's websites Sorry to confuse you, by trying to lead you towards getting an Open Source driver going. The only reason I could hack sane is because its supported for the scanner was already there, it just had some bugs. A complete absence of support for the entire printer is quite a different beast. again, printer families often use the same or similar control protocol, and a similar driver might at least 'work' but not give nice results, and knowing that would help the devs know what they would need to change. however for this device there is a working (closed source) solution from the manufacturer, at least until Fedora upgrades to a point where it can't find a old library. It is too bad so few folks know about the nice databases that have been put together for devices that work with Unix: http://www.linuxfoundation.org/en/OpenPrinting/Database/DatabaseIntro http://www.openprinting.org/printer_list.cgi http://www.sane-project.org/sane-supported-devices.html http://www.sane-project.org/cgi-bin/driver.pl -- Todd Denniston Crane Division, Naval Surface Warfare Center (NSWC Crane) Harnessing the Power of Technology for the Warfighter -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
