cups doesn't get the right ppd file
I have a USB Lexmark E120 laser printer which used to work with F10 and after upgrade to F11 didn't work anymore. I started investigating what changed, and after some time, I saw this in the /var/log/cups/error.log file: E [20/Jun/2009:19:44:46 -0300] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"! E [20/Jun/2009:19:44:46 -0300] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/kyocera_ppd_8.2.txt"! E [20/Jun/2009:19:44:46 -0300] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"! Now, the driver is the correct one, but for some reason cuips is getting the kyocera driver. Why is this happening? -- Martín Marqués select 'martin.marques' || '@' || 'gmail.com' DBA, Programador, Administrador -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sat, 20 Jun 2009 19:49:06 -0300 Martín Marqués wrote: > Now, the driver is the correct one, but for some reason cuips is > getting the kyocera driver. Why is this happening? I think those are just messages from cups scanning directories for ppd files and discovering readme files mixed in. The real question is what does /etc/cups/ppd/ have in it for the printer, that's the one it actually selected. -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
2009/6/20 Tom Horsley > > On Sat, 20 Jun 2009 19:49:06 -0300 > Martín Marqués wrote: > > > Now, the driver is the correct one, but for some reason cuips is > > getting the kyocera driver. Why is this happening? > > I think those are just messages from cups scanning directories > for ppd files and discovering readme files mixed in. The real > question is what does /etc/cups/ppd/ have in it for the printer, > that's the one it actually selected. Updated cups to the version in updates-testing and now I don't get does messages, but neither do I get anything printed. How can I get my printer working again? -- Martín Marqués select 'martin.marques' || '@' || 'gmail.com' DBA, Programador, Administrador -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sun, 2009-06-21 at 00:03 -0300, Martín Marqués wrote: > 2009/6/20 Tom Horsley > > > > On Sat, 20 Jun 2009 19:49:06 -0300 > > Martín Marqués wrote: > > > > > Now, the driver is the correct one, but for some reason cuips is > > > getting the kyocera driver. Why is this happening? > > > > I think those are just messages from cups scanning directories > > for ppd files and discovering readme files mixed in. The real > > question is what does /etc/cups/ppd/ have in it for the printer, > > that's the one it actually selected. > > Updated cups to the version in updates-testing and now I don't get > does messages, but neither do I get anything printed. > > How can I get my printer working again? I think you probably have to use either system-config-printer or the cups web interface (http://localhost:631) and if the one you choose cannot print a test page, delete the printer and set the printer up again. If you want to ask the list, you probably should post the contents of /etc/cups/printers.conf and maybe the output of 'tail -n 12 /var/log/cups/error_log' Craig -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
2009/6/21 Craig White > > I think you probably have to use either system-config-printer or the > cups web interface (http://localhost:631) and if the one you choose > cannot print a test page, delete the printer and set the printer up > again. If you want to ask the list, you probably should post the > contents of /etc/cups/printers.conf and maybe the output of 'tail -n > 12 /var/log/cups/error_log' I am using the usual configuration programs, and I have already tried to delete the printer and create it again. I even removed cups and reinstalled it. As I tried all these things, I was looking at /var/log/cups/error.log (I'm not a Noob). The thing is that each time I turn on the USB printer, the erased printer appears again. -- Martín Marqués select 'martin.marques' || '@' || 'gmail.com' DBA, Programador, Administrador -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
2009/6/21 Craig White : > I think you probably have to use either system-config-printer or the > cups web interface (http://localhost:631) and if the one you choose > cannot print a test page, delete the printer and set the printer up > again. If you want to ask the list, you probably should post the > contents of /etc/cups/printers.conf # Printer configuration file for CUPS v1.4rc1 # Written by cupsd on 2009-06-21 09:56 Info Lexmark International Lexmark E120 Location endor.marques MakeModel Lexmark E120 Foomatic/lj4dith DeviceURI usb://Lexmark/E120 State Idle StateTime 1245588984 Type 8400900 Filter application/vnd.cups-raw 0 - Filter application/vnd.cups-postscript 100 foomatic-rip Filter application/vnd.cups-pdf 0 foomatic-rip Filter application/vnd.cups-command 0 commandtops Accepting Yes Shared Yes JobSheets none none QuotaPeriod 0 PageLimit 0 KLimit 0 OpPolicy default ErrorPolicy stop-printer -- Martín Marqués select 'martin.marques' || '@' || 'gmail.com' DBA, Programador, Administrador -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sun, 2009-06-21 at 09:46 -0300, Martín Marqués wrote: > 2009/6/21 Craig White > > > > I think you probably have to use either system-config-printer or the > > cups web interface (http://localhost:631) and if the one you choose > > cannot print a test page, delete the printer and set the printer up > > again. If you want to ask the list, you probably should post the > > contents of /etc/cups/printers.conf and maybe the output of 'tail -n > > 12 /var/log/cups/error_log' > > I am using the usual configuration programs, and I have already tried > to delete the printer and create it again. I even removed cups and > reinstalled it. As I tried all these things, I was looking at > /var/log/cups/error.log (I'm not a Noob). > > The thing is that each time I turn on the USB printer, the erased > printer appears again. I suppose that would be hal trying to make the printer usable...probably not succeeding with getting the right ppd configured either. I can tell you for sure that you should not switch back and forth between cups web configuration and system-config-printer...choose one and stay with it. You may be having an SELinux issue...have you been checking the logs (/var/log/messages and /var/log/audit/audit.log I would probably use cups web configurator and edit whatever hal installs because it sounds as if it gets the port correct and the PPD wrong. Logging is your friend, edit /etc/cups/cupsd.conf to log a lot more details and you will know where things are breaking. Craig -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
2009/6/21 Craig White > > I suppose that would be hal trying to make the printer usable...probably > not succeeding with getting the right ppd configured either. I've noticed that: Jun 21 15:36:18 endor kernel: usb 3-2: new full speed USB device using ohci_hcd and address 4 Jun 21 15:36:18 endor kernel: usb 3-2: New USB device found, idVendor=043d, idProduct=00cd Jun 21 15:36:18 endor kernel: usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Jun 21 15:36:18 endor kernel: usb 3-2: Product: Lexmark E120 Jun 21 15:36:18 endor kernel: usb 3-2: Manufacturer: Lexmark International Jun 21 15:36:18 endor kernel: usb 3-2: SerialNumber: 994W52L Jun 21 15:36:18 endor kernel: usb 3-2: configuration #1 chosen from 1 choice Jun 21 15:36:18 endor kernel: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x043D pid 0x00CD Jun 21 15:36:20 endor hal_lpadmin: Re-enabling printer Lexmark-E120 > I can tell you for sure that you should not switch back and forth > between cups web configuration and system-config-printer...choose one > and stay with it. I'm not. I used to use system-config-printer, but now I'm working with cups web interface. > You may be having an SELinux issue...have you been checking the logs > (/var/log/messages and /var/log/audit/audit.log SELinux is disabled: # grep -v "^#" /etc/selinux/config | grep -v "^$" SELINUX=disabled SELINUXTYPE=targeted > I would probably use cups web configurator and edit whatever hal > installs because it sounds as if it gets the port correct and the PPD > wrong. What happens if I stop the printer and delete /etc/cups/printer.conf? > Logging is your friend, edit /etc/cups/cupsd.conf to log a lot more > details and you will know where things are breaking. Cups is logging alot. I changed the configuration option in the web interface. The problem is that it logs so much that I can't distinguish what I'm looking for from what is not important. -- Martín Marqués select 'martin.marques' || '@' || 'gmail.com' DBA, Programador, Administrador -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sun, 2009-06-21 at 15:41 -0300, Martín Marqués wrote: > > What happens if I stop the printer and delete /etc/cups/printer.conf? > > > Logging is your friend, edit /etc/cups/cupsd.conf to log a lot more > > details and you will know where things are breaking. > > Cups is logging alot. I changed the configuration option in the web > interface. The problem is that it logs so much that I can't > distinguish what I'm looking for from what is not important. I think that /etc/cups/printer.conf.0 is the working copy and printer.conf is what is loaded the next time cups is started. I would mv printer.conf and restart cups for a clean configuration. as for logging, the first letter of each line of /var/log/cups/error_log indicates I (info), E (error), etc. Craig -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
2009/6/21 Craig White > > I think that /etc/cups/printer.conf.0 is the working copy and > printer.conf is what is loaded the next time cups is started. I would mv > printer.conf and restart cups for a clean configuration. > > as for logging, the first letter of each line of /var/log/cups/error_log > indicates I (info), E (error), etc. Found the problem. Cups puts the printer at usb://Lexmark/E120 when it's really usb://Lexmark/Lexmark%20E120 (the second one works, while the first one doesn't). Now my problem is that when I stop and start again the printer I only get the configuration pointing to usb://Lexmark/E120. Any ideas? -- Martín Marqués select 'martin.marques' || '@' || 'gmail.com' DBA, Programador, Administrador -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sun, 2009-06-21 at 16:00 -0300, Martín Marqués wrote: > Found the problem. > > Cups puts the printer at usb://Lexmark/E120 when it's really > usb://Lexmark/Lexmark%20E120 (the second one works, while the first > one doesn't). Please file a bug report against 'cups'. It sounds like it might be a problem with either the CUPS 'usb' backend or possibly with the hal-cups-utils package. If you could attach a troubleshoot.txt file to the bug report from the printing troubleshooter (System->Administration->Printing, then Help->Troubleshoot), making sure to first update system-config-printer to the version from updates-testing, that would be really useful. Thanks for helping to track down this problem. Thanks, Tim. */ signature.asc Description: This is a digitally signed message part -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sun, 21 Jun 2009 22:43:15 +0100 Tim Waugh wrote: > > Found the problem. > > > > Cups puts the printer at usb://Lexmark/E120 when it's really > > usb://Lexmark/Lexmark%20E120 (the second one works, while the first > > one doesn't). > > Please file a bug report against 'cups'. It sounds like it might be a > problem with either the CUPS 'usb' backend or possibly with the > hal-cups-utils package. Meanwhile, the hal mailing list is often a good place to go for tips about smacking hal around. Maybe some sort of file in /etc/hal/fdi/policy/ could be used to make it stop auto configuring that printer, then you could just configure it manually (they helped me figure out how to make hal ignore a usb drive I didn't want automounted, so maybe it can ignore printers too). -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
2009/6/21 Tom Horsley > > On Sun, 21 Jun 2009 22:43:15 +0100 > Tim Waugh wrote: > > > > Found the problem. > > > > > > Cups puts the printer at usb://Lexmark/E120 when it's really > > > usb://Lexmark/Lexmark%20E120 (the second one works, while the first > > > one doesn't). > > > > Please file a bug report against 'cups'. It sounds like it might be a > > problem with either the CUPS 'usb' backend or possibly with the > > hal-cups-utils package. > > Meanwhile, the hal mailing list is often a good place to go for > tips about smacking hal around. Maybe some sort of > file in /etc/hal/fdi/policy/ could be used to make it stop > auto configuring that printer, then you could just configure > it manually (they helped me figure out how to make hal > ignore a usb drive I didn't want automounted, so maybe > it can ignore printers too). The /etc/hal/fdi/*/ directories are all empty. :-( -- Martín Marqués select 'martin.marques' || '@' || 'gmail.com' DBA, Programador, Administrador -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sun, 2009-06-21 at 18:01 -0400, Tom Horsley wrote: > Meanwhile, the hal mailing list is often a good place to go for > tips about smacking hal around. But hal is not misbehaving here as far as I can tell. hal-cups-utils, however, which is a different package providing glue between hal and cups, may well be guessing the wrong device URI. Once the bug report is filed and I can see the troubleshoot.txt file I'll know more. > (they helped me figure out how to make hal > ignore a usb drive I didn't want automounted Ooh, what's the secret for that? Tim. */ signature.asc Description: This is a digitally signed message part -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sun, 21 Jun 2009 19:07:24 -0300 Martín Marqués wrote: > The /etc/hal/fdi/*/ directories are all empty. :-( Yep. I think they exist entirely for folks to use to install custom files that override normal behavior. Here, for instance, is my file that makes hal ignore my USB backup drive: cat /etc/hal/fdi/policy/10-stop-hal-stop.fdi true The lshal program is useful for finding the names of keys you can match against. I've never used the files for anything but disk drives though. -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
2009/6/21 Tim Waugh > > On Sun, 2009-06-21 at 18:01 -0400, Tom Horsley wrote: > > Meanwhile, the hal mailing list is often a good place to go for > > tips about smacking hal around. > > But hal is not misbehaving here as far as I can tell. hal-cups-utils, > however, which is a different package providing glue between hal and > cups, may well be guessing the wrong device URI. > > Once the bug report is filed and I can see the troubleshoot.txt file > I'll know more. Bug report posted: https://bugzilla.redhat.com/show_bug.cgi?id=507244 -- Martín Marqués select 'martin.marques' || '@' || 'gmail.com' DBA, Programador, Administrador -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
Re: cups doesn't get the right ppd file
On Sun, 21 Jun 2009 23:16:02 +0100 Tim Waugh wrote: > > (they helped me figure out how to make hal > > ignore a usb drive I didn't want automounted > > Ooh, what's the secret for that? See my previous post in this thread that crossed yours :-). -- fedora-list mailing list fedora-list@redhat.com To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
