Re: Feedback gathered for fedoraproject.org and get.fedoraproject.org
-- and it should probably have a better link text -- I mean, imagine reading it; Get Fedora 11 Desktop Edition Now INSTALLABLE LIVE CD! YES I'm not following at all... Yeah, I wasn't really clear... Current http://fedoraproject.org site: tiny blue -- Get Fedora on the middle of the left side Compare to, say, http://www.ubuntu.com/ - banner stretching across the top with Ubuntu 9.04 Desktop Edition / Save time and boot faster / Get productive with the latest apps / Enjoy an improved user experience and then a high-contrast Download (and Take the Tour) button right below that text. Maybe we don't need *all* that stuff, but it's more descriptive and a lot easier to find. Great point - do we have any heuristics that we're evaluating our sites against, any standard tests we run for sanity? (Making sure it works on a certain list of screen sizes, a certain set of browsers, that kind of thing?) 800x600 and up is reasonable. 400-500 px wide isn't quite as reasonable. That's a totally reasonable minimum bar - I think we just need to make clear somewhere that that *is* the minimum bar, and that problems at lower resolutions are a wontfix. I started https://fedoraproject.org/wiki/Websites/Heuristics to try and keep track of ideas for this - it's very much a draft, but I'm wondering whether having a good set of rules-of-thumb might help us answer it breaks in this case, do we care about this case? questions in the future. Trying to think out loud why someone might have less than 800px width: * Viewing fp.o on a mobile browser is probably an edge case and can be ignored (stats could prove me wrong, though - I wonder how to get access to those stats... maybe Ian might have some ideas) * Someone on an 800+px wide display might have two windows open side-by-side (comparing the Fedora homepage with the Gentoo homepage, or surfing the web on the left side of his/her screen and reading email on the right). This sounds more plausible to me; my laptop is 1024x768 and it's not uncommon for me to have two browser windows side by side, each filling up half my screen (so, accounting for scrollbars and such, somewhere around 500px width each). -- most people who visit your site won't want a tour. They want a download link. Really? I wonder if there is a good way we can empirically prove this. Why would I expend energy to download an operating system if I don't understand what it is I would be getting for the effort? Also thinking off the top of my head... I think a better reason might be some people will already come to fp.o knowing that they want to dl Fedora, even before taking the tour. Who are they? * someone (I trust, possibly an Ambassador standing beside me) has already told me I should just download this Fedora thing and they'll help me get started * I do understand what I'd be getting; I already know what Fedora is and just need to grab an image file and am easily frustrated by Fitt's Law * some people blithely click on download links first, then figure out what they're getting afterwards. Not that it's a good idea, mind you... but I've watched enough people have this as almost a knee-jerk reaction to a webpage that... I mean, it happens. All my reasoning in this email and my previous one are a lot more hand-wavy conjecturing than I'd like. I need to sit down and learn how to get hold of our actual website stats, so I can base these kinds of statements on Actual Data. --Mel -- Fedora-websites-list mailing list Fedora-websites-list@redhat.com https://www.redhat.com/mailman/listinfo/fedora-websites-list
Re: Feedback gathered for fedoraproject.org and get.fedoraproject.org
On Wed, Jul 8, 2009 at 3:10 PM, Markmark...@gmail.com wrote: Hey, It was suggested that i gather feedback on the 2 sites to see what users experience when they want to download fedora. Here is the feedback. (file is here incase the format is off: http://fedora.mageprojects.com/fedora_feedback_anonymized.txt) And i have anonymized all the feedback because some people asked that before i started to ask questions. The feedback below was gathered in a few irc rooms mostly #fedora and #web. hiemanshu helped me gathering some of the feedback below. Personal real world feedback is asked from 6 persons but not given since fedora would't even run on there stock notebooks! Feedback fedoraproject.org and get-fedora User 1 - fedora main site -- no issues, it's fine - get.fp.o -- KDE download is a bit hidden -- x64 is hidden. users suggestion: perhaps 2 download buttons: 'download x64' and 'download x32' -- user said: also add buttons for the dvd versions of tose 2 architectures -- Make the gnome-kde choosable like on the mandriva download page -- Ajax popup with download details (distribution, desktop environment, installation guide etc...) After showing the mandriva download style he said he only missed the architecture option User 2 - fedora main site -- Misses a big download fedora button, something that attracts the attention - get.fp.o -- Misses a big download fedora button, something that attracts the attention -- Spins, where do i need them for? remove it! User 3 - fedora main site -- 'looks oke' - get.fp.o -- More infor on spins rather then just one link -- keep it simple -- When asked for an x64 download link: I don't think it should be there, as many people would download it, and it wouldn't work on their non x86_64 machines. User 4 - fedora main site -- I've been able to find everything I need on the websites. - get.fp.o -- I've been able to find everything I need on the websites. -- no issues, it was pretty obvious it's the second big button -- Trying to download x64 well, it seems harder because I went to the list of mirrors instead of just instantly getting the download link --also, when I got to the mirror list I had to click on a mirror and browse to where the iso files are for F11 --we're talking 8-9 clicks at least instead of 1x --for the 3rd or 4th most common download it would be nice if it were shorter, but not a big deal to me --I'd like it if their was a link directly to the file you wanted on the mirror (if that is possible or even makes sense) --but it would be possible for it to start me off in say /release/11/Fedora/x86_64 --yeah, that would make sense for it to do that after I click on the filter for F11 x86_64 --yep, that seems like it would be better instead of starting at the base User 5 - fedora main site -- seems OK, everything looks like its working, by preference I like a bit more of a banner on sites, but thats personal -- posibly more of a note that its based on the comercial Red Hat distro - get.fp.o -- seems fine to me User 6 - fedora main site -- if I'm new to linux and need help, do I click docs, wiki, get help, or what? -- too much unused white space - get.fp.o -- seems too cluttered -- leads me to wonder wtf I click on -- and it lacks consistancy -- if you have several options, display them in a consistent manner --that page has a couple different options in the middle, other options in a different style on the right (well, i think they are different) and then other, alternat eoptions at the bottom --could it not list all the options in one consistant list, explaining what each is, with the different download options? User 7 - fedora main site -- None - get.fp.o -- i guess download button could be bigger, but i noticed it immediately User 8 - fedora main site -- should have a big download button -- Well, i think user who wants to install something *NIX'y is pretty advanced to find a download link on the website - get.fp.o -- None User 9 - fedora main site -- and it should probably have a better link text -- I mean, imagine reading it; Get Fedora 11 Desktop Edition Now INSTALLABLE LIVE CD! - get.fp.o -- only thing is the download now link might not be obvious as a link - Other -- one last thing; the layout breaks on a small viewport (4-500px wide) -- should have some minimal width limiter -- http://w-wins.com/images/brokenlayout.png Mixed from: UxerX and UserY (and others) -- the front-page of fedoraproject.org is a bit non-descript -- anonymous, if you will -- since this is mostly about getting people to use it, I'd go for a more in your face approach, have a direct download button on the front page, larger logo, more THIS IS FEDORA :) -- when the writing goes one word per line, things are bad -- no prominent logos, nothing -- i would have something similar to how firefox
Feedback gathered for fedoraproject.org and get.fedoraproject.org
Hey, It was suggested that i gather feedback on the 2 sites to see what users experience when they want to download fedora. Here is the feedback. (file is here incase the format is off: http://fedora.mageprojects.com/fedora_feedback_anonymized.txt) And i have anonymized all the feedback because some people asked that before i started to ask questions. The feedback below was gathered in a few irc rooms mostly #fedora and #web. hiemanshu helped me gathering some of the feedback below. Personal real world feedback is asked from 6 persons but not given since fedora would't even run on there stock notebooks! Feedback fedoraproject.org and get-fedora User 1 - fedora main site -- no issues, it's fine - get.fp.o -- KDE download is a bit hidden -- x64 is hidden. users suggestion: perhaps 2 download buttons: 'download x64' and 'download x32' -- user said: also add buttons for the dvd versions of tose 2 architectures -- Make the gnome-kde choosable like on the mandriva download page -- Ajax popup with download details (distribution, desktop environment, installation guide etc...) After showing the mandriva download style he said he only missed the architecture option User 2 - fedora main site -- Misses a big download fedora button, something that attracts the attention - get.fp.o -- Misses a big download fedora button, something that attracts the attention -- Spins, where do i need them for? remove it! User 3 - fedora main site -- 'looks oke' - get.fp.o -- More infor on spins rather then just one link -- keep it simple -- When asked for an x64 download link: I don't think it should be there, as many people would download it, and it wouldn't work on their non x86_64 machines. User 4 - fedora main site -- I've been able to find everything I need on the websites. - get.fp.o -- I've been able to find everything I need on the websites. -- no issues, it was pretty obvious it's the second big button -- Trying to download x64 well, it seems harder because I went to the list of mirrors instead of just instantly getting the download link --also, when I got to the mirror list I had to click on a mirror and browse to where the iso files are for F11 --we're talking 8-9 clicks at least instead of 1x --for the 3rd or 4th most common download it would be nice if it were shorter, but not a big deal to me --I'd like it if their was a link directly to the file you wanted on the mirror (if that is possible or even makes sense) --but it would be possible for it to start me off in say /release/11/Fedora/x86_64 --yeah, that would make sense for it to do that after I click on the filter for F11 x86_64 --yep, that seems like it would be better instead of starting at the base User 5 - fedora main site -- seems OK, everything looks like its working, by preference I like a bit more of a banner on sites, but thats personal -- posibly more of a note that its based on the comercial Red Hat distro - get.fp.o -- seems fine to me User 6 - fedora main site -- if I'm new to linux and need help, do I click docs, wiki, get help, or what? -- too much unused white space - get.fp.o -- seems too cluttered -- leads me to wonder wtf I click on -- and it lacks consistancy -- if you have several options, display them in a consistent manner --that page has a couple different options in the middle, other options in a different style on the right (well, i think they are different) and then other, alternat eoptions at the bottom --could it not list all the options in one consistant list, explaining what each is, with the different download options? User 7 - fedora main site -- None - get.fp.o -- i guess download button could be bigger, but i noticed it immediately User 8 - fedora main site -- should have a big download button -- Well, i think user who wants to install something *NIX'y is pretty advanced to find a download link on the website - get.fp.o -- None User 9 - fedora main site -- and it should probably have a better link text -- I mean, imagine reading it; Get Fedora 11 Desktop Edition Now INSTALLABLE LIVE CD! - get.fp.o -- only thing is the download now link might not be obvious as a link - Other -- one last thing; the layout breaks on a small viewport (4-500px wide) -- should have some minimal width limiter -- http://w-wins.com/images/brokenlayout.png Mixed from: UxerX and UserY (and others) -- the front-page of fedoraproject.org is a bit non-descript -- anonymous, if you will -- since this is mostly about getting people to use it, I'd go for a more in your face approach, have a direct download button on the front page, larger logo, more THIS IS FEDORA :) -- when the writing goes one word per line, things are bad -- no prominent logos, nothing -- i would have something similar to how firefox has theirs, short and sweet with a bit of kapow -- if i didn't know what fedora is i wouldn't immediately know what it was -- ONE sentence explaining that This is the Linux
