[FFmpeg-user] trouble shooting defective FFmpeg install on Windows 10?

[Spencer Graves]

Hello:


  What would you suggest I do to troubleshoot a defective install 
of FFmpeg for Audacity on Windows 10?



  A colleague installed FFmpeg for Audacity 2.2.2 on a Windows 10 
computer.  Edit > Preferences > Libraries > "FFmpeg Library:" = 
"C:\Program Files (x86)\FFmpeg for Audacity\avformat-55.dll".



  When we did File > Open (or Import) > [a *.MOV file], we got a 
message saying FFmpeg for Audacity was required.  But we have it.



  I'm not sure, but I believe we installed it following the 
instructions on 
"https://manual.audacityteam.org/man/installing_and_updating_audacity_on_windows.html#winff";. 




  Thanks,
  Spencer Graves
p.s.  A week ago I installed FFmpeg for Audacity successfully for 
computers running Windows 7 and 10 and for macOS 10.14.6.  Now I try 
what I think was the same procedure on a friend's Windows 10, and it fails.

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Re: [FFmpeg-user] trouble shooting defective FFmpeg install on Windows 10?

[Carl Zwanzig]

On 9/26/2019 3:46 PM, Spencer Graves wrote:
   When we did File > Open (or Import) > [a *.MOV file], we got a 
message saying FFmpeg for Audacity was required.  But we have it.


I think this is more likely to be a Audacity issue than an ffmpeg one. That 
said, if you have any developer tools you might be able to follow the dll links.


Later,

z!
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