[filmscanners] Re: Re:Polaroid sprintscan 4000 problems

2002-06-10 Thread Arthur Entlich

Regarding your inability to get 5.5 to work.  Do you have Silverfast on
your system?  Some people have been reporting that the system used to
assure you have a valid scanner to authorize your ability to use
Silverfast is causing some conflicts with allowing upgrading Insight or
even causing the scanner to not be found.

People have successfully corrected this problem by removing both Insight
and Silverfast and then loading up Insight first, and then reloading
Silverfast.

The instability is likely not related to this, however.

I don't know what is causing that for you.  Was it always crashing at
the same time in the same process, or was it more random? (you did
mention often on the second scan...)

Art

brian boggenpoel wrote:

 I am using windows 98, firmware 1.4, which I downloaded about 3 weeks ago,
 pointing the temp files to a second hard drive with many Gb of space. I am
 using a stand alone version.

 Insight 5.5 would not start at all.

 I have been struggling with this for some time, and on the suspicion that
 there might be some conflicting software I have just reformatted the c:
 drive, (after getting very marginal improvements with lesser steps) and
 currently only have AOL and insight loaded on the machine.
 Unfortunately it is still very unstable.

 I will now try a completely clean install of Insight 5.5

 Many thanks,

 Brian Boggenpoel.




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[filmscanners] RE: Re:Polaroid sprintscan 4000 problems

2002-06-09 Thread S Schwartz

For what it's worth, I had terrible instability with Polacolor and Win98.
That problem completely disappeared with a switch to Win2000 Professional.

Stan

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of brian boggenpoel
Sent: Sunday, June 09, 2002 3:23 PM
To: [EMAIL PROTECTED]
Subject: [filmscanners] Re:Polaroid sprintscan 4000 problems


I have tried the software (Insight) on another machine, with the same
scanner, and SCSI card, and the instability is still there.

Brian Boggenpoel
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[filmscanners] Re: Re:Polaroid sprintscan 4000 problems

2002-06-08 Thread Eddie Cairns

This could point to a PC hardware problem. Can you load the software on an
other PC and check if that is also unstable when using the scanner.

Sometimes RAM and Motherboard problems just happen at the worst of times.
You have loaded the latest video drivers available I assume.


Eddie

- Original Message -
From: brian boggenpoel [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Saturday, June 08, 2002 10:43 PM
Subject: [filmscanners] Re:Polaroid sprintscan 4000 problems


I am using windows 98, firmware 1.4, which I downloaded about 3 weeks ago,
pointing the temp files to a second hard drive with many Gb of space. I am
using a stand alone version.





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