Re: filmscanners: SS4000 Problem
Ah, the dreaded dirty scanner problem. Happened to me too. Call Polaroid and ask for the free cleaning kit. They'll send you a little brush gadget that attaches to your slide carrier. Follow the instructions. For 'most' people, that fixes the problem. For me, it didn't, and I had to send it in for warranty repair. One suggestion: Always keep it covered! Dust is the enemy of an SS4000 Tom - Original Message - From: Stewart Musket [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, November 12, 2001 12:51 PM Subject: filmscanners: SS4000 Problem I have been using the SS4000 successfully for two years. However, last night I turned on the scanner and the flashing yellow light never became steady. I tried rebooting, reseating the SCSI connectors, and several other things, but with no result. I would appreciate the advice of knowledgeable SS4000 users. Stewart Musket
RE: filmscanners: SS4000 Problem
If the carrier seemed to be constantly seeking you may have dirt in the sensor. There is a brush assembly that you can request, free, from Polaroid support. David -Original Message- From: Stewart Musket [mailto:[EMAIL PROTECTED]] Sent: Monday, November 12, 2001 1:51 PM To: [EMAIL PROTECTED] Subject:filmscanners: SS4000 Problem I have been using the SS4000 successfully for two years. However, last night I turned on the scanner and the flashing yellow light never became steady. I tried rebooting, reseating the SCSI connectors, and several other things, but with no result. I would appreciate the advice of knowledgeable SS4000 users. Stewart Musket
filmscanners: Re: filmscanners: SS4000 Problem
Tom wrote: Happened to me too. Call Polaroid and ask for the free cleaning kit. They'll send you a little brush gadget that attaches to your slide carrier. Follow the instructions. For 'most' people, that fixes the problem. If the brush doesn't work, you can also try blowing the dust out of the sensor with compressed air - but check whether opening the case of the scanner voids the warranty. If the scanner is under warranty and the brush doesn't work, the best option may be a warranty repair. Rob Rob Geraghty [EMAIL PROTECTED] http://wordweb.com
filmscanners: RE: filmscanners: SS4000 Problem
David wrote: If the carrier seemed to be constantly seeking you may have dirt in the sensor. There is a brush assembly that you can request, free, from Polaroid support. David, maybe this is a dumb suggestion but why not add the brush to the standard kit for the scanner? Rob Rob Geraghty [EMAIL PROTECTED] http://wordweb.com
RE: filmscanners: SS4000 Problem
At 12:16 PM 11/12/01, Hemingway, David J wrote: If the carrier seemed to be constantly seeking you may have dirt in the sensor. There is a brush assembly that you can request, free, from Polaroid support. David This brings up something I have wondered about since I recently got my SS120. There isn't a word about cleaning in the manual. Are there any standard maintenance procedures that should be followed? Is the same brush assembly available for the SS120? -Original Message- From: Stewart Musket [mailto:[EMAIL PROTECTED]] Sent: Monday, November 12, 2001 1:51 PM To: [EMAIL PROTECTED] Subject:filmscanners: SS4000 Problem I have been using the SS4000 successfully for two years. However, last night I turned on the scanner and the flashing yellow light never became steady. I tried rebooting, reseating the SCSI connectors, and several other things, but with no result. I would appreciate the advice of knowledgeable SS4000 users. Stewart Musket Jeff Spirer Photos: http://www.spirer.com One People: http://www.onepeople.com/
RE: filmscanners: RE: filmscanners: SS4000 Problem
It has been included for a few months. David -Original Message- From: Rob Geraghty [mailto:[EMAIL PROTECTED]] Sent: Monday, November 12, 2001 5:55 PM To: [EMAIL PROTECTED] Subject:filmscanners: RE: filmscanners: SS4000 Problem David wrote: If the carrier seemed to be constantly seeking you may have dirt in the sensor. There is a brush assembly that you can request, free, from Polaroid support. David, maybe this is a dumb suggestion but why not add the brush to the standard kit for the scanner? Rob Rob Geraghty [EMAIL PROTECTED] http://wordweb.com
RE: filmscanners: SS4000 Problem
No special cleaning. The 120 sensor should not have the same problem, I am told. David -Original Message- From: Jeff Spirer [mailto:[EMAIL PROTECTED]] Sent: Monday, November 12, 2001 6:11 PM To: '[EMAIL PROTECTED]' Subject:RE: filmscanners: SS4000 Problem At 12:16 PM 11/12/01, Hemingway, David J wrote: If the carrier seemed to be constantly seeking you may have dirt in the sensor. There is a brush assembly that you can request, free, from Polaroid support. David This brings up something I have wondered about since I recently got my SS120. There isn't a word about cleaning in the manual. Are there any standard maintenance procedures that should be followed? Is the same brush assembly available for the SS120? -Original Message- From: Stewart Musket [mailto:[EMAIL PROTECTED]] Sent: Monday, November 12, 2001 1:51 PM To: [EMAIL PROTECTED] Subject:filmscanners: SS4000 Problem I have been using the SS4000 successfully for two years. However, last night I turned on the scanner and the flashing yellow light never became steady. I tried rebooting, reseating the SCSI connectors, and several other things, but with no result. I would appreciate the advice of knowledgeable SS4000 users. Stewart Musket Jeff Spirer Photos: http://www.spirer.com One People: http://www.onepeople.com/
filmscanners: RE: filmscanners: SS4000 problem
Andrzej wrote: Hi I'm using Polaroid SS4000. My scanner doesn't work, I hear running motor all the time, like on booting stage and nothing happens. Computer didn't see SCSI unit. What to do? Is there any hard reset button inside? Please help if you can. Thanks in advance. Exactly the same thing just happened to our SS4000 at work. There is a sensor which detects whether a film carrier is in the scanner. Dust gets in the sensor, blocking it, and the scanner is continuously trying to eject a carrier which isn't there. Contact Polaroid for the brush which fits the carrier and allows you to clean the sensor. In my case the brush didn't work and I had to use canned air, but give the brush a try first. Rob Rob Geraghty [EMAIL PROTECTED] http://wordweb.com
Re: filmscanners: RE: filmscanners: SS4000 problem
In my case, neither worked, and it had to go back to Polaroid for the CCD to be replaced. Thankfully, under warranty. Keep the dust out! Tom Andrzej wrote: Hi I'm using Polaroid SS4000. My scanner doesn't work, I hear running motor all the time, like on booting stage and nothing happens. Computer didn't see SCSI unit. What to do? Is there any hard reset button inside? Please help if you can. Thanks in advance. Exactly the same thing just happened to our SS4000 at work. There is a sensor which detects whether a film carrier is in the scanner. Dust gets in the sensor, blocking it, and the scanner is continuously trying to eject a carrier which isn't there. Contact Polaroid for the brush which fits the carrier and allows you to clean the sensor. In my case the brush didn't work and I had to use canned air, but give the brush a try first. Rob Rob Geraghty [EMAIL PROTECTED] http://wordweb.com