Re: filmscanners: SS4000 Problem

2001-11-12 Thread Tom Scales

Ah, the dreaded dirty scanner problem.

Happened to me too.  Call Polaroid and ask for the free cleaning kit.
They'll send you a little brush gadget that attaches to your slide carrier.
Follow the instructions. For 'most' people, that fixes the problem.

For me, it didn't, and I had to send it in for warranty repair.

One suggestion:  Always keep it covered!  Dust is the enemy of an SS4000

Tom
- Original Message -
From: Stewart Musket [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, November 12, 2001 12:51 PM
Subject: filmscanners: SS4000 Problem


 I have been using the SS4000 successfully for two years.  However, last
 night I turned on the scanner and the flashing yellow light never became
 steady.  I tried rebooting, reseating the SCSI connectors, and several
other
 things, but with no result.  I would appreciate the advice of
knowledgeable
 SS4000 users.

 Stewart Musket





RE: filmscanners: SS4000 Problem

2001-11-12 Thread Hemingway, David J

If the carrier seemed to be constantly seeking you may have dirt in the
sensor. There is a brush assembly that you can request, free, from Polaroid
support.
David

 -Original Message-
From:   Stewart Musket [mailto:[EMAIL PROTECTED]] 
Sent:   Monday, November 12, 2001 1:51 PM
To: [EMAIL PROTECTED]
Subject:filmscanners: SS4000 Problem

I have been using the SS4000 successfully for two years.  However, last
night I turned on the scanner and the flashing yellow light never became
steady.  I tried rebooting, reseating the SCSI connectors, and several other
things, but with no result.  I would appreciate the advice of knowledgeable
SS4000 users.

Stewart Musket



filmscanners: Re: filmscanners: SS4000 Problem

2001-11-12 Thread Rob Geraghty

Tom wrote:
Happened to me too.  Call Polaroid and ask for the free cleaning kit.
They'll send you a little brush gadget that attaches to your slide carrier.
Follow the instructions. For 'most' people, that fixes the problem.

If the brush doesn't work, you can also try blowing the dust out of the
sensor with compressed air - but check whether opening the case of the scanner
voids the warranty.  If the scanner is under warranty and the brush doesn't
work, the best option may be a warranty repair.

Rob


Rob Geraghty [EMAIL PROTECTED]
http://wordweb.com






filmscanners: RE: filmscanners: SS4000 Problem

2001-11-12 Thread Rob Geraghty

David wrote:
If the carrier seemed to be constantly seeking you may have dirt in the
sensor. There is a brush assembly that you can request, free, from Polaroid
support.

David, maybe this is a dumb suggestion but why not add the brush to the
standard kit for the scanner?

Rob


Rob Geraghty [EMAIL PROTECTED]
http://wordweb.com






RE: filmscanners: SS4000 Problem

2001-11-12 Thread Jeff Spirer

At 12:16 PM 11/12/01, Hemingway, David J wrote:
If the carrier seemed to be constantly seeking you may have dirt in the
sensor. There is a brush assembly that you can request, free, from Polaroid
support.
David

This brings up something I have wondered about since I  recently got my 
SS120.  There isn't a word about cleaning in the manual.  Are there any 
standard maintenance procedures that should be followed?  Is the same brush 
assembly available for the SS120?


  -Original Message-
From:   Stewart Musket [mailto:[EMAIL PROTECTED]]
Sent:   Monday, November 12, 2001 1:51 PM
To: [EMAIL PROTECTED]
Subject:filmscanners: SS4000 Problem

I have been using the SS4000 successfully for two years.  However, last
night I turned on the scanner and the flashing yellow light never became
steady.  I tried rebooting, reseating the SCSI connectors, and several other
things, but with no result.  I would appreciate the advice of knowledgeable
SS4000 users.

Stewart Musket

Jeff Spirer
Photos: http://www.spirer.com
One People: http://www.onepeople.com/




RE: filmscanners: RE: filmscanners: SS4000 Problem

2001-11-12 Thread Hemingway, David J

It has been included for a few months.
David

 -Original Message-
From:   Rob Geraghty [mailto:[EMAIL PROTECTED]] 
Sent:   Monday, November 12, 2001 5:55 PM
To: [EMAIL PROTECTED]
Subject:filmscanners: RE: filmscanners: SS4000 Problem

David wrote:
If the carrier seemed to be constantly seeking you may have dirt in the
sensor. There is a brush assembly that you can request, free, from Polaroid
support.

David, maybe this is a dumb suggestion but why not add the brush to the
standard kit for the scanner?

Rob


Rob Geraghty [EMAIL PROTECTED]
http://wordweb.com





RE: filmscanners: SS4000 Problem

2001-11-12 Thread Hemingway, David J

No special  cleaning. The 120 sensor should not have the same problem, I am
told.
David

 -Original Message-
From:   Jeff Spirer [mailto:[EMAIL PROTECTED]] 
Sent:   Monday, November 12, 2001 6:11 PM
To: '[EMAIL PROTECTED]'
Subject:RE: filmscanners: SS4000 Problem

At 12:16 PM 11/12/01, Hemingway, David J wrote:
If the carrier seemed to be constantly seeking you may have dirt in the
sensor. There is a brush assembly that you can request, free, from Polaroid
support.
David

This brings up something I have wondered about since I  recently got my 
SS120.  There isn't a word about cleaning in the manual.  Are there any 
standard maintenance procedures that should be followed?  Is the same brush 
assembly available for the SS120?


  -Original Message-
From:   Stewart Musket [mailto:[EMAIL PROTECTED]]
Sent:   Monday, November 12, 2001 1:51 PM
To: [EMAIL PROTECTED]
Subject:filmscanners: SS4000 Problem

I have been using the SS4000 successfully for two years.  However, last
night I turned on the scanner and the flashing yellow light never became
steady.  I tried rebooting, reseating the SCSI connectors, and several
other
things, but with no result.  I would appreciate the advice of knowledgeable
SS4000 users.

Stewart Musket

Jeff Spirer
Photos: http://www.spirer.com
One People: http://www.onepeople.com/



filmscanners: RE: filmscanners: SS4000 problem

2001-09-04 Thread Rob Geraghty

Andrzej wrote:
Hi I'm using Polaroid SS4000.
My scanner doesn't work,  I hear running motor all the time, like on booting
stage and nothing happens. Computer didn't see SCSI unit. What to do? Is
there any hard reset button inside? Please help if you can. Thanks in
advance.

Exactly the same thing just happened to our SS4000 at work.  There is a
sensor which detects whether a film carrier is in the scanner.  Dust gets
in the sensor, blocking it, and the scanner is continuously trying to eject
a carrier which isn't there.  Contact Polaroid for the brush which fits
the carrier and allows you to clean the sensor.  In my case the brush didn't
work and I had to use canned air, but give the brush a try first.

Rob


Rob Geraghty [EMAIL PROTECTED]
http://wordweb.com






Re: filmscanners: RE: filmscanners: SS4000 problem

2001-09-04 Thread Tom Scales

In my case, neither worked, and it had to go back to Polaroid for the CCD to
be replaced.  Thankfully, under warranty.

Keep the dust out!

Tom

 Andrzej wrote:
 Hi I'm using Polaroid SS4000.
 My scanner doesn't work,  I hear running motor all the time, like on
booting
 stage and nothing happens. Computer didn't see SCSI unit. What to do? Is
 there any hard reset button inside? Please help if you can. Thanks in
 advance.

 Exactly the same thing just happened to our SS4000 at work.  There is a
 sensor which detects whether a film carrier is in the scanner.  Dust gets
 in the sensor, blocking it, and the scanner is continuously trying to
eject
 a carrier which isn't there.  Contact Polaroid for the brush which fits
 the carrier and allows you to clean the sensor.  In my case the brush
didn't
 work and I had to use canned air, but give the brush a try first.

 Rob


 Rob Geraghty [EMAIL PROTECTED]
 http://wordweb.com