Hi Tris, It's been a while since I upgraded and it is early in the morning, but as I recall I just had to enter the serial numbers on the package the CD came in to prove ownership.I may have sent a fax of the receipt to them but I don't recall. I don't remember the name of the woman that helped me but it was not Annie. She was very helpful.
John in OKC ----- Original Message ----- From: "Tris Schuler" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, November 05, 2001 1:54 AM Subject: Re: filmscanners: Polaroid Insight vs. Silverfast AI vs. Vuescan | | Well, we'll see how this flies. Someone named Annie got back to me this | evening from SilverFast in Florida. She gave me the correct URL for the $10 | upgrade of AI. The fly in the buttermilk is SilverFast wants me to provide | "proof of purchase." Now I was forced to send in my original receipt | (stupid me, I never made a copy) and the bar code off the packing box in | order to get my $200 rebate from Polaroid. I've asked this Annie what else | might serve as "proof" for SilverFast. I have my fingers crossed but I | don't know. <g> | | Annie didn't mention the HDR either way so I suppose the upgrade for that | now is the straight $45. | | Tris | | >Hi David, | > | >Maybe I got lucky, I purchased the SS 4000 on 9/25/01 from Micro Tech. | >Some one on this list posted a URL location for the software upgrade at a | >special price. I went to the location and after registering the machine etc | >I got an E-mail from a nice woman in Fla who asked if I wanted the upgrade | >for both. I am very busy this time of year and I haven't had time to use the | >new scanner. I didn't even know what HDR was at that time. She said the | >upgrade for both was $20.00. | > I told her that for only another $10.00 I would take it and figure out what | >it was later. | > She wanted me to e-mail my credit card number and since I did not want to | >do that , I e-mailed her back and left my phone number and she called right | >away. Downloaded it, installed it and I will start using it after Christmas. | >Total credit card charge was $20.00 for both. | > | >John in OKC |