Hello,

I thought I should share a solution to my metatool problem that began a few 
months ago, since others have helped me so often.  

I could program metatools, and they would work in that file on another 
computer, but not on my Dell Latitude D830 XP3.  I tried everything--freeing up 
memory, updating drivers, etc.--even enlisting the help of Finale technicians 
at MakeMusic, and was so frustrated that I was ready to buy a new computer and 
start over with Sibelius.

In doing a clean re-install of Finale 2012, I noticed a 3rd party TouchFreeze 
program in my Task Manager Processes.  I disabled it, and metatools have 
functioned perfectly since then.  Apparently some third party programs do 
conflict with Finale for Windows.  Hopefully, this info might save someone else 
a lot of time and frustration.

Also, I found out from MakeMusic that Windows does have something akin to the 
Mac preferences file that can be trashed/reset and sometimes solve problems 
(although it didn't solve my metatool problem). They are hidden files and if 
anyone is interested, I would be glad to share the instructions.

Sincerely,

Patricia Spedden

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