I just ran across these two articles from Microsoft employees about how the process of fixing bugs works:
Why doesn't Office just fix all of the bugs before they ship it? http://tinyurl.com/5ou884 (which is this: http://blogs.technet.com/office_sustained_engineering/archive/2008/12/ 12/why-doesn-t-office-just-fix-all-of-the-bugs-before-they-ship- it.aspx) Saying "goodbye to our intern" leads to a reason why a bug did not get fixed in Office 97 http://tinyurl.com/c298e4 (which is this: http://blogs.msdn.com/johnguin/archive/2008/08/21/saying-goodbye-to- our-intern-leads-to-a-reason-why-a-bug-did-not-get-fixed-in-office- 97.aspx) The second one is particularly valuable in that it gives a rundown on why a fairly annoying bug would go unfixed when there is a simple workaround and it is going to be encountered by only a few users. -- David W. Fenton http://dfenton.com David Fenton Associates http://dfenton.com/DFA/ _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale
