RE: [firebird-support] Connection issues

2015-05-28 Thread 'seanspcpower IT Services' t...@seanspcpower.com [firebird-support]
Please see text of the error message and Firebird log file below.

 

Database Error heading: A Database or connection error has occurred!

dmSecurity.LicenseDB:

Unsuccessful execution caused by a system error that precludes successful
execution of subsequent statements.

Unable to complete network request to host servername

Failed to establish a connection.

Unknown Win32 error 10060.

 

Specified In: StartupID passed in command line (LIVE)

Specified Value: SERVER2:C:\Program Files
(x86)\Ostendo\Database\LWH\Ostendo.fdb

 

Additional information from Development-X Web Site

 

Firebird service not started on server or the server you are pointing to
does not have Firebird installed, The Firebird TCP port used (3050 default)
maybe incorrect or blocked, check the server name when pinged comes back
with the ip address you expect, if not your DNS maybe incorrect and maybe
going to your isp.

Incorrect computer name or firebird tcp port (3050 default) specified, if
computer name is correct make sure is resolves to correct ip address.

 

1. I have preformed troubleshooting steps to resolve any port or network
connection issue for Winsock error 10060 and I cannot see anything blocking
the client workstation

2. Firebird server - DefaultInstance service and Fibrebird guardian -
DefaultInstance service are both running on the server

3. I have stopped and restarted the services

4. Ping tests both ways successful

5. All other network access is working between the client and shared
resources on the server

6. Server is listening on port 3050 (netstat -a)

7. Port 3050 is forwarded in the firewall

8. Only change is the server received security updates for windows and
.NET Framework 4.5.2 over the weekend and I have since removed these updates

9. The Ostendo folder is shared and there are no restriction or
permission issues

 

Firebird log:

 

WORKSHOP1 (Client)Mon May 25 07:31:54 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 07:32:17 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 07:32:39 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 07:33:02 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 07:34:43 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 07:35:06 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 08:08:55 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 08:09:18 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 08:16:05 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 08:16:28 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 08:52:42 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 08:53:05 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 11:05:28 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 11:05:51 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 11:31:42 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 11:32:05 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 12:12:36 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 12:22:03 2015

INET/inet_error: connect errno = 10061

 

WORKSHOP1 (Client)Mon May 25 12:24:28 2015

INET/inet_error: connect errno = 10061

 

WORKSHOP1 (Client)Mon May 25 12:24:38 2015

INET/inet_error: connect errno = 10061

 

WORKSHOP1 (Client)Mon May 25 12:25:38 2015

INET/inet_error: connect errno = 10061

 

WORKSHOP1 (Client)Mon May 25 12:25:41 2015

INET/inet_error: connect errno = 10061

 

WORKSHOP1 (Client)Mon May 25 13:12:52 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 13:13:15 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 14:38:09 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 14:38:32 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 17:46:11 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 17:46:34 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 17:50:46 2015

INET/inet_error: connect errno = 10060

 

WORKSHOP1 (Client)Mon May 25 17:51:09 2015

INET/inet_error: connect errno = 10060

 

[firebird-support] Connection issues

2015-05-27 Thread 'seanspcpower IT Services' t...@seanspcpower.com [firebird-support]
Hi,


 


I currently manage a small business that is running a Firebird database
version 1.5.3.


I know this is probably very old and it needs updating but the trouble is
the business owners only have 1 user that uses it and it has been running
without fail for years.


The issue is lately the 1 client can no longer connect to the database using
the client application.


The application Ostendo and we have the Firebird database runs on an sbs2008
box.


It is a domain controller.


Exchange server.


DHCP


DNS


File and printer sharing.


Vipre Business Premium console dashboard


Vipre client runs on the server and the firewall policy is disabled.


Windows firewall is running but I have ports 3050 and 9050 open.


 


It was working fine until a few days ago.


The user says he was using Friday ok and came in Monday morning and when he
launches the ostendo client gets the following error (see attached).


 


We spoke to Ostendo support and they said to just reinstall the client but
that made no difference.


I am just understanding the error message not sure how to troubleshoot as I
know nothing about Ostendo and Firebird databases.


Please advise.


 


Regards,


 


Sean Wright


 


New Computer Systems for Business  Home


Managed Services


Microsoft Small Business Server


Client Server Networks


Workgroup Networks


Network Maintenance  Support






Mobile 0448521413


t...@seanspcpower.com


 


PO Box 415 Jesmond NSW 2299


LeftBiz P/L TA seanspcpower


ABN 21217108398


 






 






[Non-text portions of this message have been removed]