RE: [Junk E-Mail - LOW] RE: [flexcoders] Flex 2 patch timeline
Who says they're not going to roll out MacOScompatibility and bug fixes for Windows all in one package? Just like when the ColdFusion team was doing MacOS work... it applied to the Windows Linux versions too. Shan From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Jack CaldwellSent: Wednesday, August 30, 2006 2:18 PMTo: flexcoders@yahoogroups.comSubject: [Junk E-Mail - LOW] RE: [flexcoders] Flex 2 patch timeline Matt or anyone else at Adobe. I agree that the quality of Flex Builder 2 is good . . . . very good . . . . however . . . . I know nothing will probably change since Adobe is the big software company, and I am only a single customer(Flex Builder 2 w/charting), but this position disturbs me. It reminds me of the construction industry when a contractor builds or remodels myhouse. I have paid for the work and I find problems but the contractor is off working on another house and doesn't have the time or resources to fix the problems in a timely manner. To be honest,I could care less about a Mac version . . . . AND I know those wanting a Mac version could care less about a Windows version. So please no bashing from the Mac side. It appears that Adobe has not allocated enough resources to the development team where they can have 2 groups. As I recall, it was said on this forum, soon afterFlex 2 was released the development team received new Macs to begin work on a Mac version. Why did Adobe not already have a plan and resources in place. This type of thing is done all the time. While I do not expect that every single bug be issued a "release patch",it would be very nice and customer friendly to have a bug fix release plan in place and implement that plan. Especially in the first 6-9 months of a major release. I haven't encountered a bug that I know of. But when I do, I willprobably have spent many hours or days thinking I did notwrite the code right only to find out later is was a bug. Wasted time . . . . money. I have said this before, but I would not have a single customer if I told them I could not fix the software they purchased because I was working on another version. I really do not understand why large software companies employ this type of bug fix and update plan. I only hope Adobe will rethink their strategy and implementation of releasing bug fixes. My .02 or actually $ 749 for Flex Builder 2 w/charting. Thanks, Jack From: [EMAIL PROTECTED]ups.com [mailto:flexcoders@yahoogroups.com] On Behalf Of Matt ChotinSent: Wednesday, August 30, 2006 10:21 AMTo: [EMAIL PROTECTED]ups.comSubject: RE: [flexcoders] Flex 2 patch timeline Are there specific bugs youre looking to be addressed? Based on direct feedback as well as observation from the various public forums weve been pretty pleased with the quality of the release so weve held off on rushing out an updater while we work on things like the Mac release of Flex Builder. Doesnt mean were not fixing bugs, but weve decided to try to address more issues in a longer cycle rather than fewer issues quickly. If theres a specific issue that is blocking your work use the wish form (http://www.adobe.com/go/wish) to submit it and indicate so. There are also plenty of official support options available to help as well (http://www.adobe.com/support/programs/flex/?tab:plans=1) Matt From: [EMAIL PROTECTED]ups.com [mailto:[EMAIL PROTECTED]ups.com] On Behalf Of Adam ReynoldsSent: Wednesday, August 30, 2006 2:44 AMTo: [EMAIL PROTECTED]ups.comSubject: [flexcoders] Flex 2 patch timeline Before I dive headlong into my first full Flex 2 project, can anybody from Adobe give me an update as to when/if there will be a patch for Flex 2?Adam --No virus found in this incoming message.Checked by AVG Free Edition.Version: 7.1.405 / Virus Database: 268.11.7/432 - Release Date: 8/29/2006 __._,_.___ -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com SPONSORED LINKS Software development tool Software development Software development services Home design software Software development company YAHOO! GROUPS LINKS Visit your group "flexcoders" on the web. To unsubscribe from this group, send an email to:[EMAIL PROTECTED] Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service. __,_._,___ -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.405 / Virus Database: 268.11.7/432 - Release Date: 8/29/2006
RE: [Junk E-Mail - LOW] RE: [flexcoders] Flex 2 patch timeline
"My position, for over 27 years,has always been . . . . find a bug send ALL customersa fix ASAP." If you do that, then when do you get time to develop new versions of the product? At some point you have to make a tradeoff... Adobe's tradeoff was to get the Windows version out the door sooner rather than later, andthen add other OS compatibility afterwards. They were pretty clear about that even during the beta. Shan From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Jack CaldwellSent: Wednesday, August 30, 2006 3:00 PMTo: flexcoders@yahoogroups.comSubject: [Junk E-Mail - LOW] RE: [flexcoders] Flex 2 patch timeline Jeff: I fully understood what Matt was saying. That's just it . . . . it is not a top priority. The issue is that Adobe is fixing the bugs, but not releasing them. We as developers have to try to figure it out then call support, etc. That could take hours or days of my time. It's wasted time and money. I am like you, I don't have a large support staff either. My position, for over 27 years,has always been . . . . find a bug send ALL customers a fix ASAP. Not waiting for a customer to call me. Again, in the first 6-9 months after a major release, I think there should be a different release plan in place. Thanks, Jack From: [EMAIL PROTECTED]ups.com [mailto:flexcoders@yahoogroups.com] On Behalf Of Jeff TapperSent: Wednesday, August 30, 2006 2:32 PMTo: [EMAIL PROTECTED]ups.com; [EMAIL PROTECTED]ups.comSubject: RE: [flexcoders] Flex 2 patch timeline Jack-I think you misunderstand what Matt said. He didn't say they aren't working on fixes, he said it hasnt been their top priority. If you have an issue, he recommended you contact their support team. I have said this before, but I would not have a single customer if I told them I could not fix the software they purchased because I was working on another version.Again, its not an issue of not being able to fix bugs, many companies have a process in place to allow for handling their customers needs. In the adobe case, if something isnt working as you would expect, there is the support channel. drop them an email or give them a call, and they can help solve the issue you are having. They are the ones who are best able to determine if you are doing something wrong, or if its a bug in the code which needs to be fixed. I wouldnt be at all surprised if their were a number of minor patches available through the support channels. I dont know that there are, but if I were them, and I had a few fixes to specific bugs that havent been reported by the community at large, but instead by a few customers, I would probably give the fixes as needed, rather than make a whole new big push. Then again, thats just my thought process. Sadly, I dont have a whole support team working for me, so i need to deal with bugs in my code as they crop up.At 03:18 PM 8/30/2006, Jack Caldwell wrote: Matt or anyone else at Adobe.I agree that the quality of Flex Builder 2 is good . . . . very good . . . . however . . . .I know nothing will probably change since Adobe is the big software company, and I am only a single customer(Flex Builder 2 w/charting), but this position disturbs me.It reminds me of the construction industry when a contractor builds or remodels my house. I have paid for the work and I find problems but the contractor is off working on another house and doesn't have the time or resources to fix the problems in a timely manner.To be honest, I could care less about a Mac version . . . . AND I know those wanting a Mac version could care less about a Windows version. So please no bashing from the Mac side.It appears that Adobe has not allocated enough resources to the development team where they can have 2 groups. As I recall, it was said on this forum, soon after Flex 2 was released the development teamreceived new Macs to begin work on a Mac version.Why did Adobe not already have a plan and resources in place. This type of thing is done all the time.While I do not expect that every single bug be issued a "release patch", it would be very nice and customer friendly to have a bug fix release plan in place and implement that plan. Especially in the first 6-9 months ofa major release.I haven't encountered a bug that I know of. But when I do, I will probably have spent many hours or days thinking I did not write the code right only to find out later is was a bug. Wasted time . . . . money.I have said this before, but I would not have a single customer if I told them I could not fix the software they purchased because I was working on another version.I really do not understand why large software companies employ this type of bug fix and update plan.I only hope Adobe will rethink their strategy and implementation of releasing bug fixes.My .02 or actually $ 749 for Flex Builder 2 w/charting.Thanks,Jack From:
RE: [Junk E-Mail - LOW] RE: [flexcoders] Flex 2 patch timeline
Yes, that is the plan. At the same time the Mac release comes out we will be upgrading the Windows release with bug fixes. Mac and Windows will be synchronized at that point moving forward. Hank has stated my position very nicely with regard to the other points. Matt From: flexcoders@yahoogroups.com [mailto:flexcoders@yahoogroups.com] On Behalf Of Shannon Hicks Sent: Wednesday, August 30, 2006 12:45 PM To: flexcoders@yahoogroups.com Subject: RE: [Junk E-Mail - LOW] RE: [flexcoders] Flex 2 patch timeline Who says they're not going to roll out MacOScompatibility and bug fixes for Windows all in one package? Just like when the ColdFusion team was doing MacOS work... it applied to the Windows Linux versions too. Shan From: [EMAIL PROTECTED]ups.com [mailto:flexcoders@yahoogroups.com] On Behalf Of Jack Caldwell Sent: Wednesday, August 30, 2006 2:18 PM To: [EMAIL PROTECTED]ups.com Subject: [Junk E-Mail - LOW] RE: [flexcoders] Flex 2 patch timeline Matt or anyone else at Adobe. I agree that the quality of Flex Builder 2 is good . . . . very good . . . . however . . . . I know nothing will probably change since Adobe is the big software company, and I am only a single customer(Flex Builder 2 w/charting), but this position disturbs me. It reminds me of the construction industry when a contractor builds or remodels myhouse. I have paid for the work and I find problems but the contractor is off working on another house and doesn't have the time or resources to fix the problems in a timely manner. To be honest,I could care less about a Mac version . . . . AND I know those wanting a Mac version could care less about a Windows version. So please no bashing from the Mac side. It appears that Adobe has not allocated enough resources to the development team where they can have 2 groups. As I recall, it was said on this forum, soon afterFlex 2 was released the development team received new Macs to begin work on a Mac version. Why did Adobe not already have a plan and resources in place. This type of thing is done all the time. While I do not expect that every single bug be issued a release patch,it would be very nice and customer friendly to have a bug fix release plan in place and implement that plan. Especially in the first 6-9 months of a major release. I haven't encountered a bug that I know of. But when I do, I willprobably have spent many hours or days thinking I did notwrite the code right only to find out later is was a bug. Wasted time . . . . money. I have said this before, but I would not have a single customer if I told them I could not fix the software they purchased because I was working on another version. I really do not understand why large software companies employ this type of bug fix and update plan. I only hope Adobe will rethink their strategy and implementation of releasing bug fixes. My .02 or actually $ 749 for Flex Builder 2 w/charting. Thanks, Jack From: [EMAIL PROTECTED]ups.com [mailto:flexcoders@yahoogroups.com] On Behalf Of Matt Chotin Sent: Wednesday, August 30, 2006 10:21 AM To: [EMAIL PROTECTED]ups.com Subject: RE: [flexcoders] Flex 2 patch timeline Are there specific bugs youre looking to be addressed? Based on direct feedback as well as observation from the various public forums weve been pretty pleased with the quality of the release so weve held off on rushing out an updater while we work on things like the Mac release of Flex Builder. Doesnt mean were not fixing bugs, but weve decided to try to address more issues in a longer cycle rather than fewer issues quickly. If theres a specific issue that is blocking your work use the wish form (http://www.adobe.com/go/wish) to submit it and indicate so. There are also plenty of official support options available to help as well (http://www.adobe.com/support/programs/flex/?tab:plans=1) Matt From: [EMAIL PROTECTED]ups.com [mailto:[EMAIL PROTECTED]ups.com] On Behalf Of Adam Reynolds Sent: Wednesday, August 30, 2006 2:44 AM To: [EMAIL PROTECTED]ups.com Subject: [flexcoders] Flex 2 patch timeline Before I dive headlong into my first full Flex 2 project, can anybody from Adobe give me an update as to when/if there will be a patch for Flex 2? Adam -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.405 / Virus Database: 268.11.7/432 - Release Date: 8/29/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.405 / Virus Database: 268.11.7/432 - Release Date: 8/29/2006 __._,_.___ -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com SPONSORED LINKS Software development tool
