Re: FM abruptly closes with no save
Indeed Diane, I have also experienced some crashes with Frame 8 (and I'm also running XPSP2 with 2 GB of RAM). When I did the same actions in Frame 7.2, everything was fine. I do hope the Adobe people are monitoring this list and that we get a patch soon which makes Frame 8.0 crash-proof. Stability has always been one of the key features of FrameMaker. I hope I can keep emphasizing this in my future Frame sales pitches. Kind regards Yves Barbion Adobe-Certified FrameMaker Instructor Scripto Belgium Diane Gaskill wrote: Hi Framers, I run FM8.02 on a laptop running XPSP2 with 2GB of RAM. I have recently experienced several crashes in situations that I never had crashes with when using FM7.0. Sometimes it saves and I get a recovery file, but most of the time it does not save, it just halts and the FM window closes. When it comes back up, it acts like nothing happened. No error messages, no nothing. Business as usual. Wot, who me? I know that Adobe people do monitor this list (and have for many years) so I need to ask - what is the best way to report this? I have a couple of dumps I can send. I'd also suggest to the other FM users on the list who have posted about their crashes, that they report their crashes too. Posting them on the list is good and maybe someone knows a workaround for some situations, but the more Adobe has to work with, the better chance they have of finding the bug and fixing it. It sounds like a bug to me. Diane Gaskill (former tech support engineer) = -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Brewster, Christopher C Sent: Thursday, February 14, 2008 8:08 AM To: framers@lists.frameusers.com Subject: RE: FM abruptly closes with no save I think the memory issue is indeed the cause for this. I did my process again and saved after each insertion. No problems occurred. But I think software should handle a memory issue much more gracefully than simply closing without saving-such as warning me, or refusing to execute the step that would make it close. (Do Adobe people monitor this list?) From: Dennis Brunnenmeyer [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 13, 2008 8:50 PM To: Shmuel Wolfson Cc: Brewster, Christopher C; framers@lists.frameusers.com Subject: Re: FM abruptly closes with no save Hi... No one in this thread has mentioned that, when working with graphics, FrameMaker likes to have plenty of RAM available to it, especially if other applications are open and also have images loaded. There's no rule of thumb that I know of, but I wouldn't attempt to do much with multiple graphic files unless I had at least 1GB or preferably 2GB or more of RAM on my system. 512MB or less is an invitation to a crash. Dennis Brunnenmeyer eMail: dennisb /at/ chronometrics /dot/ com ** At 09:14 AM 2/13/2008, Shmuel Wolfson wrote: I've had it close when scrolling a document that has embedded Corel graphics, when I scrolled too fast and did not wait for the embedded graphics to appear. Regards, Shmuel Wolfson 052-763-7133 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/yves.barbion%40gmail.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: FM abruptly closes with no save
Hi Framers, I run FM8.02 on a laptop running XPSP2 with 2GB of RAM. I have recently experienced several crashes in situations that I never had crashes with when using FM7.0. Sometimes it saves and I get a recovery file, but most of the time it does not save, it just halts and the FM window closes. When it comes back up, it acts like nothing happened. No error messages, no nothing. Business as usual. Wot, who me? I know that Adobe people do monitor this list (and have for many years) so I need to ask - what is the best way to report this? I have a couple of dumps I can send. I'd also suggest to the other FM users on the list who have posted about their crashes, that they report their crashes too. Posting them on the list is good and maybe someone knows a workaround for some situations, but the more Adobe has to work with, the better chance they have of finding the bug and fixing it. It sounds like a bug to me. Diane Gaskill (former tech support engineer) = -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Brewster, Christopher C Sent: Thursday, February 14, 2008 8:08 AM To: framers@lists.frameusers.com Subject: RE: FM abruptly closes with no save I think the memory issue is indeed the cause for this. I did my process again and saved after each insertion. No problems occurred. But I think software should handle a memory issue much more gracefully than simply closing without saving-such as warning me, or refusing to execute the step that would make it close. (Do Adobe people monitor this list?) From: Dennis Brunnenmeyer [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 13, 2008 8:50 PM To: Shmuel Wolfson Cc: Brewster, Christopher C; framers@lists.frameusers.com Subject: Re: FM abruptly closes with no save Hi... No one in this thread has mentioned that, when working with graphics, FrameMaker likes to have plenty of RAM available to it, especially if other applications are open and also have images loaded. There's no rule of thumb that I know of, but I wouldn't attempt to do much with multiple graphic files unless I had at least 1GB or preferably 2GB or more of RAM on my system. 512MB or less is an invitation to a crash. Dennis Brunnenmeyer eMail: dennisb /at/ chronometrics /dot/ com ** At 09:14 AM 2/13/2008, Shmuel Wolfson wrote: I've had it close when scrolling a document that has embedded Corel graphics, when I scrolled too fast and did not wait for the embedded graphics to appear. Regards, Shmuel Wolfson 052-763-7133 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: IXgen Key Word
Harold/Les, You're missing a step somewhere. 1. Word file, one keyword to a line. 2. Save as .txt file. 3. Open .txt in Frame. 4. Select all keyword lines. 5. Table Convert para to table 6. Select one column 7. Convert. Clean up if necessary (remove tabs, extra characters, etc.) 8. Select the column. Copy. 9. In the IXGen table, add enough rows to hold the new keywords. 10. Click in the first empty row. Paste. If paste options are available, select Replace existing cells. That's it. On Thu, Mar 13, 2008 at 6:14 PM, Harold Winberg [EMAIL PROTECTED] wrote: Hello Art I tried the method and there is a catch, you can paste the text into one cell but can't convert to table-no option. If I convert the table in FM to text and then paste the Word text and try to convert all back to table, it is weird. If I paste into a new FM doc and convert to table and try to paste the cells into the Key word doc, it won't give me the paste option. What am I missing? Les -Original Message- From: Art Campbell [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2008 5:02 PM To: Harold Winberg; Frame Users Subject: Re: IXgen Key Word Sure, Open the Word (even better, a text) file in Frame. If you do open Word directly, be sure to clean it of hidden characters by saving it as MIF and reopening. You should end up with a FM file with the keywords, one to a line. Select them and convert to a table. You should end up with a single column, one keyword to a cell. Open the IXGen keyword table and follow the directions to add X number of rows. Copy the column of new words. Paste into the IXGen table, replacing the empty cells in the keyword column *** You may want to review the IXGen doc, too. Art On Thu, Mar 13, 2008 at 4:53 PM, Harold Winberg [EMAIL PROTECTED] wrote: Hello Framers I have a question about the key word list. a My boss gave me a Word doc with some key words and told me there was a way to put them into the frame template all at once. I can re-type or cut paste one by one but is there really a way to insert these words all at once into individual cells of the table in the FM Key Word template? -- Art Campbell [EMAIL PROTECTED] ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 -- Art Campbell [EMAIL PROTECTED] ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: FM abruptly closes with no save
I know that Adobe people do monitor this list (and have for many years) so I need to ask - what is the best way to report this? I have a couple of dumps I can send. Adobe has a bug report form at this address: http://www.adobe.com/misc/bugreport.html I've had them ask for sample files after I've reported a bug. Mike Wickham ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: FM abruptly closes with no save
Same here Frame 8 with latest patch, 2 gig RAM, Dell Latitude laptop. These symptoms are the exact same as I have experienced. Frame 7.2 ran just fine. Rick -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Yves Barbion Sent: Friday, March 14, 2008 5:21 AM To: Diane Gaskill Cc: framers@lists.frameusers.com Subject: Re: FM abruptly closes with no save Indeed Diane, I have also experienced some crashes with Frame 8 (and I'm also running XPSP2 with 2 GB of RAM). When I did the same actions in Frame 7.2, everything was fine. I do hope the Adobe people are monitoring this list and that we get a patch soon which makes Frame 8.0 crash-proof. Stability has always been one of the key features of FrameMaker. I hope I can keep emphasizing this in my future Frame sales pitches. Kind regards Yves Barbion Adobe-Certified FrameMaker Instructor Scripto Belgium Diane Gaskill wrote: Hi Framers, I run FM8.02 on a laptop running XPSP2 with 2GB of RAM. I have recently experienced several crashes in situations that I never had crashes with when using FM7.0. Sometimes it saves and I get a recovery file, but most of the time it does not save, it just halts and the FM window closes. When it comes back up, it acts like nothing happened. No error messages, no nothing. Business as usual. Wot, who me? I know that Adobe people do monitor this list (and have for many years) so I need to ask - what is the best way to report this? I have a couple of dumps I can send. I'd also suggest to the other FM users on the list who have posted about their crashes, that they report their crashes too. Posting them on the list is good and maybe someone knows a workaround for some situations, but the more Adobe has to work with, the better chance they have of finding the bug and fixing it. It sounds like a bug to me. Diane Gaskill (former tech support engineer) = -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Brewster, Christopher C Sent: Thursday, February 14, 2008 8:08 AM To: framers@lists.frameusers.com Subject: RE: FM abruptly closes with no save I think the memory issue is indeed the cause for this. I did my process again and saved after each insertion. No problems occurred. But I think software should handle a memory issue much more gracefully than simply closing without saving-such as warning me, or refusing to execute the step that would make it close. (Do Adobe people monitor this list?) From: Dennis Brunnenmeyer [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 13, 2008 8:50 PM To: Shmuel Wolfson Cc: Brewster, Christopher C; framers@lists.frameusers.com Subject: Re: FM abruptly closes with no save Hi... No one in this thread has mentioned that, when working with graphics, FrameMaker likes to have plenty of RAM available to it, especially if other applications are open and also have images loaded. There's no rule of thumb that I know of, but I wouldn't attempt to do much with multiple graphic files unless I had at least 1GB or preferably 2GB or more of RAM on my system. 512MB or less is an invitation to a crash. Dennis Brunnenmeyer eMail: dennisb /at/ chronometrics /dot/ com ** At 09:14 AM 2/13/2008, Shmuel Wolfson wrote: I've had it close when scrolling a document that has embedded Corel graphics, when I scrolled too fast and did not wait for the embedded graphics to appear. Regards, Shmuel Wolfson 052-763-7133 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/yves.barbion%40gmail.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/richard.melanson%40us.tel.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL
FM*.TMP files cause Instability
This might not be relevant to FM8 or to the current discussion, but it does cause similar instability problems on FM7, running under XP. We found that FrameMaker creates temporary files in C:\documents and settings\username\local settings\temp\. These files (fm*.tmp) seem to accumulate and never get deleted automatically. Eventually some magic number is reached and FM becomes unstable. My co-worker had over 50,000 of these on her machine! You can use a batch file to clean them out, or you can run Disk Cleanup from the Windows control panel, which will also fix it. HTH, Clint Clint Owen Technical Publications Crane Aerospace Electronics 425-743-8674 We value your opinion! How may we serve you better? Please click the below survey link to tell us how we are doing. http://www.craneae.com/surveys/satisfaction.htm Your feedback is of the utmost importance to us! Thank you for your time! ## Attention: The information contained in this email message may be privileged and is confidential information intended only for the use of the recipient, or any employee or agent responsible to deliver it to the intended recipient. Any unauthorized use, distribution or copying of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately and destroy the original message and all attachments from your electronic files. This email was scanned and cleared by MailMarshal. ## ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Recovery
Hello Framers I am building a Book and got the Book Error Report saying Couldn't open file because a more recent autosaved or recovered version exists. There is a recovered version in the folder. What is the safe thing to do?? Les Winberg ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Recovery
Here's what I would do: 1) Back up a copy of both the original and the recovered versions to someplace safe. 2) Open the recovered version in FrameMaker. 3) Open the original version in FrameMaker (might have to force it). 4) Compare the differences between the two versions using FrameMaker's compare feature. (File- Utilities- Compare Documents) Select the Summary and Composite Documents option when doing so. 5) See which version has the most up-to-date information. Save that version over the original version. Note: I just sort of developed this method by intuition. I'd be glad to hear if anyone does something different/there are problems with my method/easier ways to determine whether or not to go with a recovery version of a .fm file. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harold Winberg Sent: Friday, March 14, 2008 2:59 PM To: framers@lists.frameusers.com Subject: Recovery Hello Framers I am building a Book and got the Book Error Report saying Couldn't open file because a more recent autosaved or recovered version exists. There is a recovered version in the folder. What is the safe thing to do?? Les Winberg ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/moneill%40meta-comm. com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Recovery
I'd check the file modification times and file sizes for large differences, but in general, open the recovered version. If there's missing info, open the original's backup copy, assuming you have auto backups turned on. And then open the original. (The opening order is important, so you don't overwrite the backup.) If necessary, use the compare utility, but in most cases you'll either remember what you were working on or notice chunks of missing info. Art On Fri, Mar 14, 2008 at 3:58 PM, Harold Winberg [EMAIL PROTECTED] wrote: Hello Framers I am building a Book and got the Book Error Report saying Couldn't open file because a more recent autosaved or recovered version exists. There is a recovered version in the folder. What is the safe thing to do?? Les Winberg -- Art Campbell [EMAIL PROTECTED] ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Recovery
I usually do the same thing, except I change the recover in the filename to something like a date. That way Frame doesn't complain that it sees a recovery file and opens the two files without any hassle. Berny Gagne Lead Writer Husky Injection Molding Systems Ltd. Bolton, Ontario, Canada -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael O'Neill Sent: Friday, March 14, 2008 4:12 PM To: Harold Winberg; framers@lists.frameusers.com Subject: RE: Recovery Here's what I would do: 1) Back up a copy of both the original and the recovered versions to someplace safe. 2) Open the recovered version in FrameMaker. 3) Open the original version in FrameMaker (might have to force it). 4) Compare the differences between the two versions using FrameMaker's compare feature. (File- Utilities- Compare Documents) Select the Summary and Composite Documents option when doing so. 5) See which version has the most up-to-date information. Save that version over the original version. Note: I just sort of developed this method by intuition. I'd be glad to hear if anyone does something different/there are problems with my method/easier ways to determine whether or not to go with a recovery version of a .fm file. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harold Winberg Sent: Friday, March 14, 2008 2:59 PM To: framers@lists.frameusers.com Subject: Recovery Hello Framers I am building a Book and got the Book Error Report saying Couldn't open file because a more recent autosaved or recovered version exists. There is a recovered version in the folder. What is the safe thing to do?? Les Winberg ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/moneill%40meta-comm. com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/bgagne%40husky.ca Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Recovery
Responding to Les Winberg, Art Campbell wrote: I'd check the file modification times and file sizes for large differences, but in general, open the recovered version. If there's missing info, open the original's backup copy, assuming you have auto backups turned on. And then open the original. (The opening order is important, so you don't overwrite the backup.) If necessary, use the compare utility, but in most cases you'll either remember what you were working on or notice chunks of missing info. I feel compelled to once again point out that the .backup files produced by FrameMaker are not real backups. A file with the .backup secondary extension is nothing more nor less than the last-saved version of the document with a secondary filename extension. If you only go 10 minutes between saves (and who of us ever saves *that* frequently), the backup might be quite fresh. But the reality is that it is always one save (i.e., one set of edits) behind the primary file. A recover file, on the other hand, generally represents fresher content than the primary file, but might be corrupted in some way because it represents the state of the file close to the time that FrameMaker unexpectedly exited (i.e., crashed). _ Shed those extra pounds with MSN and The Biggest Loser! http://biggestloser.msn.com/ ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Recovery
Fred Ridder wrote: If you only go 10 minutes between saves (and who of us ever saves *that* frequently), Well, those of us who are also forced (kicking screaming) to work in MS Word from time to time all probably have the Alt-S-every-two-minutes obsessive-compulsive habit... Come to think of it, I guess I have to thank Word's behaviour for causing me to almost never lose more than a couple of minutes of work in any program I use... Have a good weekend, all :-) -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited Toronto, ON, Canada +1 (416) 491-7340 x 325 srogers phoenix-geophysics com I'll stop saying Microsoft is arrogant when Windows stops saying Welcome and instead asks May I? ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
FM abruptly closes with no save
Hi Framers, I run FM8.02 on a laptop running XPSP2 with 2GB of RAM. I have recently experienced several crashes in situations that I never had crashes with when using FM7.0. Sometimes it saves and I get a recovery file, but most of the time it does not save, it just halts and the FM window closes. When it comes back up, it acts like nothing happened. No error messages, no nothing. Business as usual. Wot, who me? I know that Adobe people do monitor this list (and have for many years) so I need to ask - what is the best way to report this? I have a couple of dumps I can send. I'd also suggest to the other FM users on the list who have posted about their crashes, that they report their crashes too. Posting them on the list is good and maybe someone knows a workaround for some situations, but the more Adobe has to work with, the better chance they have of finding the bug and fixing it. It sounds like a bug to me. Diane Gaskill (former tech support engineer) = -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com]On Behalf Of Brewster, Christopher C Sent: Thursday, February 14, 2008 8:08 AM To: framers at lists.frameusers.com Subject: RE: FM abruptly closes with no save I think the memory issue is indeed the cause for this. I did my process again and saved after each insertion. No problems occurred. But I think software should handle a memory issue much more gracefully than simply closing without saving-such as warning me, or refusing to execute the step that would make it close. (Do Adobe people monitor this list?) From: Dennis Brunnenmeyer [mailto:denn...@kvmr.org] Sent: Wednesday, February 13, 2008 8:50 PM To: Shmuel Wolfson Cc: Brewster, Christopher C; framers at lists.frameusers.com Subject: Re: FM abruptly closes with no save Hi... No one in this thread has mentioned that, when working with graphics, FrameMaker likes to have plenty of RAM available to it, especially if other applications are open and also have images loaded. There's no "rule of thumb" that I know of, but I wouldn't attempt to do much with multiple graphic files unless I had at least 1GB or preferably 2GB or more of RAM on my system. 512MB or less is an invitation to a crash. Dennis Brunnenmeyer eMail: dennisb /at/ chronometrics /dot/ com ** At 09:14 AM 2/13/2008, Shmuel Wolfson wrote: I've had it close when scrolling a document that has embedded Corel graphics, when I scrolled too fast and did not wait for the embedded graphics to appear. Regards, Shmuel Wolfson 052-763-7133 ___ You are currently subscribed to Framers as dgcaller at earthlink.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
IXgen Key Word
Harold/Les, You're missing a step somewhere. 1. Word file, one keyword to a line. 2. Save as .txt file. 3. Open .txt in Frame. 4. Select all keyword lines. 5. Table > Convert para to table 6. Select one column 7. Convert. Clean up if necessary (remove tabs, extra characters, etc.) 8. Select the column. Copy. 9. In the IXGen table, add enough rows to hold the new keywords. 10. Click in the first empty row. Paste. If paste options are available, select Replace existing cells. That's it. On Thu, Mar 13, 2008 at 6:14 PM, Harold Winberg wrote: > Hello Art > > I tried the method and there is a catch, you can paste the text into one > cell but can't convert to table-no option. If I convert the table in FM > to text and then paste the Word text and try to convert all back to > table, it is weird. > > If I paste into a new FM doc and convert to table and try to paste the > cells into the Key word doc, it won't give me the paste option. > > What am I missing? > > Les > > > > > > -Original Message- > From: Art Campbell [mailto:art.campbell at gmail.com] > Sent: Thursday, March 13, 2008 5:02 PM > To: Harold Winberg; Frame Users > Subject: Re: IXgen Key Word > > Sure, > Open the Word (even better, a text) file in Frame. If you do open Word > directly, be sure to clean it of hidden characters by saving it as MIF > and reopening. > You should end up with a FM file with the keywords, one to a line. > Select them and convert to a table. You should end up with a single > column, one keyword to a cell. > Open the IXGen keyword table and follow the directions to add X number > of rows. > Copy the column of new words. Paste into the IXGen table, replacing > the empty cells in the keyword column > > *** > You may want to review the IXGen doc, too. > > Art > > On Thu, Mar 13, 2008 at 4:53 PM, Harold Winberg > wrote: > > Hello Framers > > > > > > > > I have a question about the key word list. > a> > > My boss gave me a Word doc with some key words and told me there was > a > > way to put them into the frame template all at once. I can re-type or > > cut & paste one by one but is there really a way to insert these > words > > all at once into individual cells of the table in the FM Key Word > > template? > > > > -- > Art Campbell art.campbell at gmail.com > "... In my opinion, there's nothing in this world beats a '52 Vincent > and a redheaded girl." -- Richard Thompson > No disclaimers apply. > DoD 358 > -- Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358
FM abruptly closes with no save
> I know that Adobe people do monitor this list (and have for many years) so > I > need to ask - what is the best way to report this? I have a couple of > dumps > I can send. Adobe has a bug report form at this address: http://www.adobe.com/misc/bugreport.html I've had them ask for sample files after I've reported a bug. Mike Wickham
FM abruptly closes with no save
Same here Frame 8 with latest patch, 2 gig RAM, Dell Latitude laptop. These symptoms are the exact same as I have experienced. Frame 7.2 ran just fine. Rick -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Yves Barbion Sent: Friday, March 14, 2008 5:21 AM To: Diane Gaskill Cc: framers at lists.frameusers.com Subject: Re: FM abruptly closes with no save Indeed Diane, I have also experienced some crashes with Frame 8 (and I'm also running XPSP2 with 2 GB of RAM). When I did the same actions in Frame 7.2, everything was fine. I do hope the Adobe people are monitoring this list and that we get a patch soon which makes Frame 8.0 crash-proof. Stability has always been one of the key features of FrameMaker. I hope I can keep emphasizing this in my future Frame sales pitches. Kind regards Yves Barbion Adobe-Certified FrameMaker Instructor Scripto Belgium Diane Gaskill wrote: > Hi Framers, > > I run FM8.02 on a laptop running XPSP2 with 2GB of RAM. I have recently > experienced several crashes in situations that I never had crashes with when > using FM7.0. Sometimes it saves and I get a recovery file, but most of the > time it does not save, it just halts and the FM window closes. When it > comes back up, it acts like nothing happened. No error messages, no > nothing. Business as usual. Wot, who me? > > I know that Adobe people do monitor this list (and have for many years) so I > need to ask - what is the best way to report this? I have a couple of dumps > I can send. > > I'd also suggest to the other FM users on the list who have posted about > their crashes, that they report their crashes too. Posting them on the list > is good and maybe someone knows a workaround for some situations, but the > more Adobe has to work with, the better chance they have of finding the bug > and fixing it. It sounds like a bug to me. > > Diane Gaskill > (former tech support engineer) > = > > > -Original Message- > From: framers-bounces at lists.frameusers.com > [mailto:framers-bounces at lists.frameusers.com]On Behalf Of Brewster, > Christopher C > Sent: Thursday, February 14, 2008 8:08 AM > To: framers at lists.frameusers.com > Subject: RE: FM abruptly closes with no save > > > I think the memory issue is indeed the cause for this. I did my process > again and saved after each insertion. No problems occurred. But I think > software should handle a memory issue much more gracefully than simply > closing without saving-such as warning me, or refusing to execute the > step that would make it close. (Do Adobe people monitor this list?) > > > > > > From: Dennis Brunnenmeyer [mailto:dennisb at kvmr.org] > Sent: Wednesday, February 13, 2008 8:50 PM > To: Shmuel Wolfson > Cc: Brewster, Christopher C; framers at lists.frameusers.com > Subject: Re: FM abruptly closes with no save > > > > Hi... > > No one in this thread has mentioned that, when working with graphics, > FrameMaker likes to have plenty of RAM available to it, especially if > other applications are open and also have images loaded. There's no > "rule of thumb" that I know of, but I wouldn't attempt to do much with > multiple graphic files unless I had at least 1GB or preferably 2GB or > more of RAM on my system. 512MB or less is an invitation to a crash. > > Dennis Brunnenmeyer > eMail: dennisb /at/ chronometrics /dot/ com > > ** > > At 09:14 AM 2/13/2008, Shmuel Wolfson wrote: > > > > I've had it close when scrolling a document that has embedded Corel > graphics, when I scrolled too fast and did not wait for the embedded > graphics to appear. > > > Regards, > Shmuel Wolfson > 052-763-7133 > > > > > > ___ > > > You are currently subscribed to Framers as dgcaller at earthlink.net. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > ___ > > > You are currently subscribed to Framers as yves.barbion at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/yves.barbion%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > ___ You are currently subscribed to Framers as richard.melanson at us.tel.com. Send list messages to framers at lists.frameusers.com.
FM*.TMP files cause Instability
This might not be relevant to FM8 or to the current discussion, but it does cause similar instability problems on FM7, running under XP. We found that FrameMaker creates temporary files in C:\documents and settings\username\local settings\temp\. These files (fm*.tmp) seem to accumulate and never get deleted automatically. Eventually some magic number is reached and FM becomes unstable. My co-worker had over 50,000 of these on her machine! You can use a batch file to clean them out, or you can run Disk Cleanup from the Windows control panel, which will also fix it. HTH, Clint Clint Owen Technical Publications Crane Aerospace & Electronics 425-743-8674 We value your opinion! How may we serve you better? Please click the below survey link to tell us how we are doing. http://www.craneae.com/surveys/satisfaction.htm Your feedback is of the utmost importance to us! Thank you for your time! ## Attention: The information contained in this email message may be privileged and is confidential information intended only for the use of the recipient, or any employee or agent responsible to deliver it to the intended recipient. Any unauthorized use, distribution or copying of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately and destroy the original message and all attachments from your electronic files. This email was scanned and cleared by MailMarshal. ##
Recovery
Hello Framers I am building a Book and got the Book Error Report saying Couldn't open file because a more recent autosaved or recovered version exists. There is a recovered version in the folder. What is the safe thing to do?? Les Winberg
Recovery
Here's what I would do: 1) Back up a copy of both the original and the recovered versions to someplace safe. 2) Open the recovered version in FrameMaker. 3) Open the original version in FrameMaker (might have to force it). 4) Compare the differences between the two versions using FrameMaker's compare feature. (File-> Utilities-> Compare Documents) Select the "Summary and Composite Documents" option when doing so. 5) See which version has the most up-to-date information. Save that version over the original version. Note: I just sort of developed this method by intuition. I'd be glad to hear if anyone does something different/there are problems with my method/easier ways to determine whether or not to go with a recovery version of a .fm file. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Harold Winberg Sent: Friday, March 14, 2008 2:59 PM To: framers at lists.frameusers.com Subject: Recovery Hello Framers I am building a Book and got the Book Error Report saying Couldn't open file because a more recent autosaved or recovered version exists. There is a recovered version in the folder. What is the safe thing to do?? Les Winberg ___ You are currently subscribed to Framers as moneill at meta-comm.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/moneill%40meta-comm. com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Recovery
I'd check the file modification times and file sizes for large differences, but in general, open the recovered version. If there's missing info, open the original's backup copy, assuming you have auto backups turned on. And then open the original. (The opening order is important, so you don't overwrite the backup.) If necessary, use the compare utility, but in most cases you'll either remember what you were working on or notice chunks of missing info. Art On Fri, Mar 14, 2008 at 3:58 PM, Harold Winberg wrote: > Hello Framers > > I am building a Book and got the Book Error Report saying Couldn't open > file because a more recent autosaved or recovered version exists. > > There is a recovered version in the folder. > What is the safe thing to do?? > Les Winberg -- Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358
Recovery
I usually do the same thing, except I change the "recover" in the filename to something like a date. That way Frame doesn't complain that it sees a recovery file and opens the two files without any hassle. Berny Gagne Lead Writer Husky Injection Molding Systems Ltd. Bolton, Ontario, Canada -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Michael O'Neill Sent: Friday, March 14, 2008 4:12 PM To: Harold Winberg; framers at lists.frameusers.com Subject: RE: Recovery Here's what I would do: 1) Back up a copy of both the original and the recovered versions to someplace safe. 2) Open the recovered version in FrameMaker. 3) Open the original version in FrameMaker (might have to force it). 4) Compare the differences between the two versions using FrameMaker's compare feature. (File-> Utilities-> Compare Documents) Select the "Summary and Composite Documents" option when doing so. 5) See which version has the most up-to-date information. Save that version over the original version. Note: I just sort of developed this method by intuition. I'd be glad to hear if anyone does something different/there are problems with my method/easier ways to determine whether or not to go with a recovery version of a .fm file. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Harold Winberg Sent: Friday, March 14, 2008 2:59 PM To: framers at lists.frameusers.com Subject: Recovery Hello Framers I am building a Book and got the Book Error Report saying Couldn't open file because a more recent autosaved or recovered version exists. There is a recovered version in the folder. What is the safe thing to do?? Les Winberg ___ You are currently subscribed to Framers as moneill at meta-comm.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/moneill%40meta-comm. com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as bgagne at husky.ca. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/bgagne%40husky.ca Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Recovery
Responding to Les Winberg, Art Campbell wrote: > I'd check the file modification times and file sizes for large > differences, but in general, open the recovered version. > > If there's missing info, open the original's backup copy, assuming you > have auto backups turned on. And then open the original. (The opening > order is important, so you don't overwrite the backup.) > > If necessary, use the compare utility, but in most cases you'll either > remember what you were working on or notice chunks of missing info. I feel compelled to once again point out that the .backup files produced by FrameMaker are not real backups. A file with the .backup secondary extension is nothing more nor less than the last-saved version of the document with a secondary filename extension. If you only go 10 minutes between saves (and who of us ever saves *that* frequently), the "backup" might be quite fresh. But the reality is that it is always one save (i.e., one set of edits) behind the primary file. A recover file, on the other hand, generally represents fresher content than the primary file, but might be corrupted in some way because it represents the state of the file close to the time that FrameMaker "unexpectedly exited" (i.e., crashed). _ Shed those extra pounds with MSN and The Biggest Loser! http://biggestloser.msn.com/
Recovery
Fred Ridder wrote: > If you only go 10 minutes > between saves (and who of us ever saves *that* frequently), Well, those of us who are also forced (kicking & screaming) to work in MS Word from time to time all probably have the Alt-S-every-two-minutes obsessive-compulsive habit... Come to think of it, I guess I have to thank Word's behaviour for causing me to almost never lose more than a couple of minutes of work in any program I use... Have a good weekend, all :-) -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited Toronto, ON, Canada +1 (416) 491-7340 x 325 srogers phoenix-geophysics com I'll stop saying Microsoft is arrogant when Windows stops saying "Welcome" and instead asks "May I?"
