Re: AcroPro 9.0 FM 7.2 - Do they behave well ?

[Surbhi Singhal]

Hello Joel
I did try re-installing Acrobat 7 , but that does not help :(

Regards
Surbhi

On Wed, Jul 15, 2009 at 5:57 PM, Joel eleys...@gmail.com wrote:

 You may just be able to uninstall/reinstall Acrobat 7 and get the menu
 back. It's a chronological time of install thing.

 Joel

 On Wed, Jul 15, 2009 at 1:39 AM, Surbhi Singhal surb...@gmail.com wrote:

 Hello Fred
 One thing, which i encountered was that with Adobe Pro 7.0 and Office
 2007,
 the Adobe PDF menu that was appearing in office applications, ceased to
 exist.
 The menu was available with Adobe Pro 7.0 and Office 2003.

 Could you please comment on the same.

 Regards
 Surbhi


 On Wed, Jul 15, 2009 at 10:07 AM, Fred Ridder docu...@hotmail.com
 wrote:

 
  Our corporate IT people circulated the same rumor about some
  incompatibility between Acrobat 7.0 and Office 2007 when they were
 preparing
  to roll out the MS suite to the whole corporation (10K users). I was
 using
  Acrobat 7.0 at the time and I saw no incompatibility or other issues on
 my
  system after upgrading to Office 2007. But the following week I did
 upgrade
  to Acrobat 9.0 Pro anyway to maintain parity with my peers and because
 the
  cost of the upgrade was automatically pre-approved due to the alleged
  incompatibility.
 
  At that same time, I was still using FrameMaker 7.0, and I saw no
  compatibility issues of any kind using that Acrobat version with Acrobat
  9.0. But I should also point out that I *never* use the Save As PDF
 command,
  which requires the highest level of compatibility between FM and
 Acrobat.
 
  According to my personal experience (admittedly a single data point),
 you
  may not need to upgrade to Acrobat 9.0, but if you do you should not
 have
  any serious issues using it with FrameMaker, with the possible exception
 fo
  Save As PDF, which is not the optimum way to generate PDF in any case.
 
 
  -Fred Ridder
 
 
   Date: Wed, 15 Jul 2009 09:43:24 +0530
   Subject: AcroPro 9.0  FM 7.2 - Do they behave well ?
   From: ankur.1...@gmail.com
   To: framers@lists.frameusers.com
  
   Hello Framers
  
   I have recently switched to Office 2007, which i believe, does not
  support
   Acrobat Professional 7.0. I downloaded an AcroPro v 9.0 trial version,
  which
   seems to mingle well with Office 2007.
  
   Apart from Office 2007, I am an exhaustive user of FM 7.2 also. Now, i
  have
   two queries:
  
   1) Does AcroPro 9.0 behave well with FM 7.2 (i have not tested yet) ?
   2) What is the approximate cost of upgarding five AcroPro 7.0 licenses
 to
   AcroPro 9.0 (Adobe support, can you help) ?
  
   regards
   Ankur
  
  
  
  
  
  
  
  
  
   
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Standard font for technical documentation

[mathieu jacquet]

Dear all,
is there any standard font for writing Getting Started guides, User Manuals 
and other technical documents? Which one do you personnally use? Do you find 
that some fonts offer a better reading quality than others?
Thank you very much in anticipation.
Yours sincerely,
Mathieu.


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Re: Standard font for technical documentation

[Neeraj Jain]

Hi Mathieu,

If your readers are going to view your documents online, go for Arial. Arial 
offers a very good reading quality on computer monitor.

If you are going to provide hard copies of your guides, you can go for Verdana. 
Hope this helps!
 
___ 
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N. Jain
http://www.neerajjain8.com
 


 





From: mathieu jacquet bobi...@hotmail.com
To: framers@lists.frameusers.com
Sent: Monday, July 20, 2009 12:27:19 PM
Subject: Standard font for technical documentation


Dear all,
is there any standard font for writing Getting Started guides, User Manuals 
and other technical documents? Which one do you personnally use? Do you find 
that some fonts offer a better reading quality than others?
Thank you very much in anticipation.
Yours sincerely,
Mathieu.


_
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Téléchargez-le maintenant !
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framers@lists.frameusers.com

[Davide Piva]

Alison, in my opinion, if your system actually works well, consider to avoid
the upgrade. Otherwise, if you'll get considerable improvements from a new
version of the software, then upgrade.
My experience (more then 25 years using and matching hw and sw) tells me
that every time you install a new software you get new problems so, simply
evaluate the estimated time to solve problems, vs the advantages to your
work in terms of productivity and time savings.

Dave
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Best solution for a conversion of FM files to Eclipse Help

[mathieu jacquet]

Dear all,
is there any other solution than Mif2Go to convert FM files to Eclipse Help? 
Thank you all, and have a nice day,
Mathieu.
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Re: Standard font for technical documentation

[Art Campbell]

I think it depends on the application, how the documents are
delivered, and what the company's stanard fonts (part of the corporate
look, or branding, are).

The other thing you should know is that for some reason, picking fonts
amounts to a religious war with odd fervor among the participants. So
you're unlikely to get one good answer.

If I were you, I'd start with Adobe's Type Primer
http://www.adobe.com/education/pdf/type_primer.pdf

For material that will be printed or delivered via PDF and likely to
be printed by the customer, I usually use a serif body font and serif
heads. The one I'm working in now uses Palatino and Avant Garde. If
the material will only be on-screen and/or web, I'd go with serif
fonts for both body and heads, and I'd pick one that was designed for
on-screen display -- very few are, or were. Verdana is one of them.
Arial is not Most type foundries today will have a few.

If you want more detail, on why, Google font readability research

Cheers,
Art

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Jul 20, 2009 at 2:57 AM, mathieu jacquetbobi...@hotmail.com wrote:

 Dear all,
 is there any standard font for writing Getting Started guides, User Manuals 
 and other technical documents? Which one do you personnally use? Do you find 
 that some fonts offer a better reading quality than others?
 Thank you very much in anticipation.
 Yours sincerely,
 Mathieu.


 _
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 Téléchargez-le maintenant !
 http://www.windowslive.fr/messenger/1.asp
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Re: AcroPro 9.0 FM 7.2 - Do they behave well ?

[Art Campbell]

Perhaps the fact that the Adobe PDF menu for Office was created in
Adobe 7 a number of years before Office 2007 was thought of has
something to do with the lack of a menu.

Art

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Wed, Jul 15, 2009 at 1:39 AM, Surbhi Singhalsurb...@gmail.com wrote:
 Hello Fred
 One thing, which i encountered was that with Adobe Pro 7.0 and Office 2007,
 the Adobe PDF menu that was appearing in office applications, ceased to
 exist.
 The menu was available with Adobe Pro 7.0 and Office 2003.

 Could you please comment on the same.

 Regards
 Surbhi


 On Wed, Jul 15, 2009 at 10:07 AM, Fred Ridder docu...@hotmail.com wrote:


 Our corporate IT people circulated the same rumor about some
 incompatibility between Acrobat 7.0 and Office 2007 when they were preparing
 to roll out the MS suite to the whole corporation (10K users). I was using
 Acrobat 7.0 at the time and I saw no incompatibility or other issues on my
 system after upgrading to Office 2007. But the following week I did upgrade
 to Acrobat 9.0 Pro anyway to maintain parity with my peers and because the
 cost of the upgrade was automatically pre-approved due to the alleged
 incompatibility.

 At that same time, I was still using FrameMaker 7.0, and I saw no
 compatibility issues of any kind using that Acrobat version with Acrobat
 9.0. But I should also point out that I *never* use the Save As PDF command,
 which requires the highest level of compatibility between FM and Acrobat.

 According to my personal experience (admittedly a single data point), you
 may not need to upgrade to Acrobat 9.0, but if you do you should not have
 any serious issues using it with FrameMaker, with the possible exception fo
 Save As PDF, which is not the optimum way to generate PDF in any case.


 -Fred Ridder


  Date: Wed, 15 Jul 2009 09:43:24 +0530
  Subject: AcroPro 9.0  FM 7.2 - Do they behave well ?
  From: ankur.1...@gmail.com
  To: framers@lists.frameusers.com
 
  Hello Framers
 
  I have recently switched to Office 2007, which i believe, does not
 support
  Acrobat Professional 7.0. I downloaded an AcroPro v 9.0 trial version,
 which
  seems to mingle well with Office 2007.
 
  Apart from Office 2007, I am an exhaustive user of FM 7.2 also. Now, i
 have
  two queries:
 
  1) Does AcroPro 9.0 behave well with FM 7.2 (i have not tested yet) ?
  2) What is the approximate cost of upgarding five AcroPro 7.0 licenses to
  AcroPro 9.0 (Adobe support, can you help) ?
 
  regards
  Ankur
 
 
 
 
 
 
 
 
 
  
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RE: Best solution for a conversion of FM files to Eclipse Help

[Fei Min Lorente]

Yes; WebWorks ePublisher also supports Eclipse Help. I think there are others, 
but they might require a small bit of tweaking. To get a comprehensive answer, 
try this list: http://groups.yahoo.com/group/eclipse_tw/messages/101.

Fei Min Lorente 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of mathieu jacquet
Sent: Monday, July 20, 2009 4:31 AM
To: framers@lists.frameusers.com
Subject: Best solution for a conversion of FM files to Eclipse Help


Dear all,
is there any other solution than Mif2Go to convert FM files to Eclipse Help? 
Thank you all, and have a nice day,
Mathieu.
_
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RE: Standard font for technical documentation

[Combs, Richard]

Art Campbell wrote:
 
 I think it depends on the application, how the documents are
 delivered, and what the company's stanard fonts (part of the corporate
 look, or branding, are).
 
 The other thing you should know is that for some reason, picking fonts
 amounts to a religious war with odd fervor among the participants. So
 you're unlikely to get one good answer.
 
 If I were you, I'd start with Adobe's Type Primer
 http://www.adobe.com/education/pdf/type_primer.pdf
 
 For material that will be printed or delivered via PDF and likely to
 be printed by the customer, I usually use a serif body font and serif
 heads. The one I'm working in now uses Palatino and Avant Garde. If
 the material will only be on-screen and/or web, I'd go with serif
 fonts for both body and heads, and I'd pick one that was designed for
 on-screen display -- very few are, or were. Verdana is one of them.
 Arial is not Most type foundries today will have a few.
 
 If you want more detail, on why, Google font readability research

Good advice, except for the serif / sans serif confusion. Serifs are the
little embellishing strokes, usually more or less horizontal, at the
tops and bottoms of letters. They help to guide your eye along a line of
text as you read. Palatino is indeed a serif font, but Avant Garde,
Verdana, and Arial are all sans serif fonts. Most people agree that sans
serifs are preferable for the comparatively low resolution of a computer
screen. 

Oh, yeah -- and among serifs, Palatino rules! Anyone who doesn't agree
is an uncouth barbarian! ;-)

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--





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RE: Standard font for technical documentation

[Reid Gray]

For printed books the prevailing wisdom and studies show that serif font is 
easier to read.  On the other hand, for display devices (electronic viewing) 
the prevailing studies and wisdom say that non-serif font is easier for humans 
to decode.  Look at the books on your shelf.  Check how many of these books 
have arial or helvetica font for the body text.  The number should be few or 
zero.  Now look at your copy machine user interface or your cell phone --these 
devices normally do use helvetica, arial, or verdana (san-serif font). 
 
Most tech docs tend to favor the printed media wisdom (serif font for body 
text) and use non serif for headings because they stand out.  Aside from 
following the the prevailing wisdom, this combination has always looked good to 
me. 
 
There have been numerous studies in Human Computer Interaction (long before 
Google or Microsoft ever existed) they reveal that:
- Non serif fonts are easier read on display devices
- Using more than five typefaces (where color, weight, and italics all count as 
a new typeface) for a particular display increases human processing time.
 
Art is right.  This topic can create a fair amount of pointless and lively 
bike-shed-phenomenon-like discussion.  So, be prepared for it.
 
http://en.wikipedia.org/wiki/Wikipedia:Avoid_Parkinson's_Bicycle_Shed_Effect
 
Reid 



From: framers-boun...@lists.frameusers.com on behalf of Art Campbell
Sent: Mon 7/20/2009 8:22 AM
To: mathieu jacquet
Cc: framers@lists.frameusers.com
Subject: Re: Standard font for technical documentation



I think it depends on the application, how the documents are
delivered, and what the company's stanard fonts (part of the corporate
look, or branding, are).

The other thing you should know is that for some reason, picking fonts
amounts to a religious war with odd fervor among the participants. So
you're unlikely to get one good answer.

If I were you, I'd start with Adobe's Type Primer
http://www.adobe.com/education/pdf/type_primer.pdf

For material that will be printed or delivered via PDF and likely to
be printed by the customer, I usually use a serif body font and serif
heads. The one I'm working in now uses Palatino and Avant Garde. If
the material will only be on-screen and/or web, I'd go with serif
fonts for both body and heads, and I'd pick one that was designed for
on-screen display -- very few are, or were. Verdana is one of them.
Arial is not Most type foundries today will have a few.

If you want more detail, on why, Google font readability research

Cheers,
Art

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Jul 20, 2009 at 2:57 AM, mathieu jacquetbobi...@hotmail.com wrote:

 Dear all,
 is there any standard font for writing Getting Started guides, User Manuals 
 and other technical documents? Which one do you personnally use? Do you find 
 that some fonts offer a better reading quality than others?
 Thank you very much in anticipation.
 Yours sincerely,
 Mathieu.


 _
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 Téléchargez-le maintenant !
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Re: Standard font for technical documentation

[Art Campbell]

Uh, no, no confusion. ;-  )

I said: I usually use a serif body font and serif heads. The one I'm
working in now uses Palatino and Avant Garde.

So that would mean:
   serif for body = Palatino
   sans-serif for heads = Avant Garde

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Jul 20, 2009 at 10:37 AM, Combs,
Richardrichard.co...@polycom.com wrote:
 Art Campbell wrote:

 I think it depends on the application, how the documents are
 delivered, and what the company's stanard fonts (part of the corporate
 look, or branding, are).

 The other thing you should know is that for some reason, picking fonts
 amounts to a religious war with odd fervor among the participants. So
 you're unlikely to get one good answer.

 If I were you, I'd start with Adobe's Type Primer
 http://www.adobe.com/education/pdf/type_primer.pdf

 For material that will be printed or delivered via PDF and likely to
 be printed by the customer, I usually use a serif body font and serif
 heads. The one I'm working in now uses Palatino and Avant Garde. If
 the material will only be on-screen and/or web, I'd go with serif
 fonts for both body and heads, and I'd pick one that was designed for
 on-screen display -- very few are, or were. Verdana is one of them.
 Arial is not Most type foundries today will have a few.

 If you want more detail, on why, Google font readability research

 Good advice, except for the serif / sans serif confusion. Serifs are the
 little embellishing strokes, usually more or less horizontal, at the
 tops and bottoms of letters. They help to guide your eye along a line of
 text as you read. Palatino is indeed a serif font, but Avant Garde,
 Verdana, and Arial are all sans serif fonts. Most people agree that sans
 serifs are preferable for the comparatively low resolution of a computer
 screen.

 Oh, yeah -- and among serifs, Palatino rules! Anyone who doesn't agree
 is an uncouth barbarian! ;-)

 Richard


 Richard G. Combs
 Senior Technical Writer
 Polycom, Inc.
 richardDOTcombs AT polycomDOTcom
 303-223-5111
 --
 rgcombs AT gmailDOTcom
 303-777-0436
 --






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RE: Standard font for technical documentation

[Lizak, Samantha]

Hi Mathieu-

There has been a whole lot of research on this. If you are looking
at reading quality, more important factors are kerning, leading, and
line length.  Also, the age and background of the readers has a 
significant effect. (For example, in a study published in the early
1990s, researchers found that European readers generally preferred
sans serif and North American (probably just USA) readers preferred
serif, all other things being equal.) 

That said, all the companies (admittedly, large ones) have specified
the type faces to be used.  Generally it has been Times or Times New
Roman for print, with Arial or Helvetica for headings.  I can't recall
what my prior employer used online, but my current one specifies Helvetica
and Arial for online help, with Courier (a fixed-width font) for the
code examples.  For PDF (we don't really do paper any more) the default
font is Times at 12 pt. Given our readers average 40+ years old, have
high-resolution displays, generally are working on a Unix-based computer,
and are accustomed to lots of reading, the choice is appropriate. I
sure wouldn't use it for something meant for a younger audience, though.

My _personal_ preference leans to the new MS fonts (Cambria, I think it 
was) that were released with Vista, based on having edited two papers
that used them and from an IEEE Spectrum article about the research involved
in their creation. I have not personally used the fonts (not available on
my older system), but the two documents did seem especially clear on screen 
without being distractingly different.

Regards-

Sam.


-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of mathieu jacquet
Sent: Monday, July 20, 2009 1:57 AM
To: framers@lists.frameusers.com
Subject: Standard font for technical documentation


Dear all,
is there any standard font for writing Getting Started guides, User Manuals 
and other technical documents? Which one do you personnally use? Do you find 
that some fonts offer a better reading quality than others?
Thank you very much in anticipation.
Yours sincerely,
Mathieu.


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RE: Standard font for technical documentation [RESOLVED]

[mathieu jacquet]

Well, for the good of mankind (we're talking about nuclear safety here :o) ), I 
close this topic.
Thank you all for the valuable piece of information you provided me with!
Cheers,
Mathieu.

Subject: RE: Standard font for technical documentation
Date: Mon, 20 Jul 2009 10:44:59 -0400
From: rg...@interactivesupercomputing.com
To: art.campb...@gmail.com; bobi...@hotmail.com
CC: framers@lists.frameusers.com



Re: Standard font for technical documentation




For printed books the prevailing wisdom and studies show that serif font is 
easier to read.  On the other hand, for display devices (electronic viewing) 
the prevailing studies and wisdom say that non-serif font is easier for humans 
to decode.  Look at the books on your shelf.  Check how many of these books 
have arial or helvetica font for the body text.  The number should be few or 
zero.  Now look at your copy machine user interface or your cell phone --these 
devices normally do use helvetica, arial, or verdana (san-serif font). 
 
Most tech docs tend to favor the printed media wisdom (serif font for body 
text) and use non serif for headings because they stand out.  Aside from 
following the the prevailing wisdom, this combination has always looked good to 
me. 
 
There have been numerous studies in Human Computer Interaction (long before 
Google or Microsoft ever existed) they reveal that:
- Non serif fonts are easier read on display devices
- Using more than five typefaces (where color, weight, and italics all count as 
a new typeface) for a particular display increases human processing time.
 

Art is right.  This topic can create a fair amount of pointless and lively 
bike-shed-phenomenon-like discussion.  So, be prepared for it.
 
http://en.wikipedia.org/wiki/Wikipedia:Avoid_Parkinson's_Bicycle_Shed_Effect
 
Reid





From: framers-boun...@lists.frameusers.com on behalf of Art Campbell
Sent: Mon 7/20/2009 8:22 AM
To: mathieu jacquet
Cc: framers@lists.frameusers.com
Subject: Re: Standard font for technical documentation



I think it depends on the application, how the documents are
delivered, and what the company's stanard fonts (part of the corporate
look, or branding, are).

The other thing you should know is that for some reason, picking fonts
amounts to a religious war with odd fervor among the participants. So
you're unlikely to get one good answer.

If I were you, I'd start with Adobe's Type Primer
http://www.adobe.com/education/pdf/type_primer.pdf

For material that will be printed or delivered via PDF and likely to
be printed by the customer, I usually use a serif body font and serif
heads. The one I'm working in now uses Palatino and Avant Garde. If
the material will only be on-screen and/or web, I'd go with serif
fonts for both body and heads, and I'd pick one that was designed for
on-screen display -- very few are, or were. Verdana is one of them.
Arial is not Most type foundries today will have a few.

If you want more detail, on why, Google font readability research

Cheers,
Art

Art Campbell
   art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Jul 20, 2009 at 2:57 AM, mathieu jacquetbobi...@hotmail.com wrote:

 Dear all,
 is there any standard font for writing Getting Started guides, User Manuals 
 and other technical documents? Which one do you personnally use? Do you find 
 that some fonts offer a better reading quality than others?
 Thank you very much in anticipation.
 Yours sincerely,
 Mathieu.


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 Téléchargez-le maintenant !
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connect FrameMaker and Access database

[Wim Hooghwinkel - idtp]

Hi Framers,

 

I have a client who wants to make a connection between FrameMaker and the
companies Access SQL database. Goal is to flexible publish catalogues, parts
lists, product info etc.

 

This is not unique, so I guess there are solutions or examples of similar
projects. If any of you has some experience with an existing solution or
tool that could be used (or rather not be used ..), I'd appreciate if you
let  me know (off list).

 

I'd also be interested to hear if anyone built a solution using FrameScripts
ODBC options.

 

Thanks,

Kind regards, vriendelijke groet,

Wim Hooghwinkel

(nb: van 24 juli tot 16 augustus ben ik met vakantie / I will be on holiday
between july 24 and augus 16)

iDTP - Technical Communication Consultant

Adobe Certified Expert (ACE) in FrameMaker

tel. +31652036811
 mailto:i...@idtp.eu i...@idtp.eu 
www.idtp.eu
  

 

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RE: connect FrameMaker and Access database

[Rick Quatro]

Hi Wim,

Over the last 8 years, I have written almost 270 FrameScript scripts that
use ODBC to connect to data sources, including databases, spreadsheets, and
text files. They are all somewhat custom, since requirements vary, but they
can be adapted to almost any situation. Please let me know if you have any
questions or comments. Thank you very much.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-659-8267


Hi Framers,

I have a client who wants to make a connection between FrameMaker and the
companies Access SQL database. Goal is to flexible publish catalogues, parts
lists, product info etc.

This is not unique, so I guess there are solutions or examples of similar
projects. If any of you has some experience with an existing solution or
tool that could be used (or rather not be used ..), I'd appreciate if you
let  me know (off list).

I'd also be interested to hear if anyone built a solution using FrameScripts
ODBC options.


Thanks,

Kind regards, vriendelijke groet,

Wim Hooghwinkel

(nb: van 24 juli tot 16 augustus ben ik met vakantie / I will be on holiday
between july 24 and augus 16)

iDTP - Technical Communication Consultant

Adobe Certified Expert (ACE) in FrameMaker

tel. +31652036811
 mailto:i...@idtp.eu i...@idtp.eu 
www.idtp.eu


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RE: Standard font for technical documentation [RESOLVED]

[Rick Quatro]

Yeah, but what about the bike shed?

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-659-8267


Well, for the good of mankind (we're talking about nuclear safety here :o)
), I close this topic.
Thank you all for the valuable piece of information you provided me with!
Cheers,
Mathieu.



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Font availability (was RE: Standard font for technical documentation)

[Simon BUCH]

Hello,

While everyone is on the subject of font usage and availability, I
thought I would add some text about my experiences with having a
corporate font style.

The new Microsoft fonts [Calibri, Candara, Consolas, Cambria,
Constantia, and Corbel] are available in Office 2007 installations, but
is also available with Microsoft's office compatibility pack.
Alternatively, the files can be extracted from the PowerPoint 2007 view
package and installed manually [without needing to install PowerPoint]

While the new Office fonts look good, we have to support customers in
non-English locales which necessitates using fonts that can support
native language character sets, such as Greek, Eastern European, etc.
As a result, we typically use Arial which can support most of the
characters we require.  

We would use Arial Unicode MS, as it supports a greater range of
characters, but the implementation is rather limited.   It's rather
disappointing that there is no single Unicode font that can support
*all* locales.

So, if you have other languages to consider, you may be limited with
your choices of fonts.


Regards
// Simon BUCH -- eAIP consultant at Managed-AIS




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ANN: Live eSeminar on Friday: Migrating to and Benefiting from Structured Authoring using Adobe FrameMaker 9

[RJ Jacquez]

 I work for Adobe Systems 

In case you'd like to participate, you can find more information here: 
http://bit.ly/YjwxE

Sincerely,

RJ Jácquez
Senior Product Evangelist
Adobe Technical Communication Suite
Adobe eLearning Solutions
http://blogs.adobe.com/rjacquez
Twitter: @rjacquezhttp://twitter.com/rjacquez/

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RE: Framers Digest, Vol 45, Issue 16

[Salvador.SorianoJr]

Hello Everyone,

Just wanted to know the unit value closest to pixel in framemaker, or any idea 
on how could I probably convert this pixel unit into unit of measure which my 
framemaker file(dtd) could read. I have xml file, with images and the unit 
value of its attributes (specifically its width and height) are in pixel. 
Hence, I can't seem to find the unit pixel in framemaker.
Thanks in advance.

Best Regards,
Alvin

 Please consider the environment before printing this e-mail

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
framers-requ...@lists.frameusers.com
Sent: 20 July 2009 15:00
To: framers@lists.frameusers.com
Subject: Framers Digest, Vol 45, Issue 16

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than Re: Contents of Framers digest...


Today's Topics:

   1. Version 9 - XML support (Alison Peck)
   2. FM 8/9 doesn't show joboptions [solved] (Stephan Will)
   3. Re: AcroPro 9.0  FM 7.2 - Do they behave well ? (Surbhi Singhal)
   4. Standard font for technical documentation (mathieu jacquet)


--

Message: 1
Date: Sun, 19 Jul 2009 12:33:24 +0100
From: Alison Peck ali...@clearly-stated.co.uk
Subject: Version 9 - XML support
To: framers@lists.frameusers.com
Message-ID: 000501ca0864$bd695870$383c09...@co.uk
Content-Type: text/plain;   charset=us-ascii

I'm currently using FM 7.2 and WebWorks standard to typeset a magazine and
export the contents both as PDF (for print) and XML (which is sent off to
someone else who prepares it for a variety of other formats). I'm using FM
as opposed to any other tool primarily because:

1)  I had a copy before taking on this job, and know how to use it

2)  The XML produced via WebWorks was suitable for whatever (I don't
have details) was being done with it, for minimal extra effort on my part.

 

I'm reaching the stage where lack of Unicode support is starting to become a
bit of a problem. I've got the odd Hebrew character in equations this time
around, and can't get these into the document. New versions of FM don't come
with WebWorks as a bundle (I believe?), so my questions are:

 

1)  If I upgrade, will my existing version of WebWorks (version 8.0)
work with the new FM - has anyone tried?

2)  Is the XML output from version 9 of FM good? (Basically, I have FM
paragraph and character formats mapped to tags - primary purpose of my work
is for print, so there is always a bit of a compromise)

3)  Can anyone recommend a better package, if I'm going to have to spend
the money anyway? (I was wondering what InDesign's XML export is like.)

 

Thanks in advance,

 

Alison



--

Message: 2
Date: Sun, 19 Jul 2009 19:04:07 +0200
From: Stephan Will st.w...@mk-will.de
Subject: FM 8/9 doesn't show joboptions [solved]
To: framers@lists.frameusers.com
Message-ID: 4a635207.80...@mk-will.de
Content-Type: text/plain; charset=ISO-8859-15

Hello Framers,

maybe it is of interest for someone, so here is the solution.

With the help of the sysinternals tools I was able to find out, why
FrameMaker didn't showed my joboptions.

With the uninstall of Acrobat 8 a registry entry was deleted.
It was the path information of AcroDist.exe.

FrameMaker first tries to find this registry information (the path to
acrodist.exe) and when it is not found, FM states No Distiller
installed and stops to find the needed information about the joboptions.

Unfortunately, the repair function of Acrobat wasn't able to solve this
problem.

After inserting that registry entry, FrameMaker is showing my joboptions
again.

Best regards
Stephan


Am Wed Jul 08 2009 18:29:08 GMT+0200  schrieb Stephan Will
st.w...@mk-will.de:
 Hello Framers,
 
 for two days now FrameMaker 8.0.4 and 9.0.2 doesn't show my distiller
 joboptions (Acrobat 9.1.2 / Vista 64 sp1) when I open the PDF settings
 dialog (either from the menu or the print dialog).
 Error message (german) Keine PDF-Auftragsoptionen verf?gbar (No
 PDF-joboptions available).
 
 I have done repair installations of Acrobat 9 (two times) and FrameMaker
 8 (once), no changing of behaviour.
 
 The problem occured after my uninstall of Acrobat 8 (yes I know, that I
 should not have installed different versions of Acrobat at the same time).
 But I hadn't any problems as long as Acrobat 8 and 9 were installed, BUT
 as I uninstalled Acrobat 8 the problem started.
 
 So maybe someone can help me with a hint what the problem is.
 
 I have no idea, because the 

AcroPro 9.0 & FM 7.2 - Do they behave well ?

[Surbhi Singhal]

Hello Joel
I did try re-installing Acrobat 7 , but that does not help :(

Regards
Surbhi

On Wed, Jul 15, 2009 at 5:57 PM, Joel  wrote:

> You may just be able to uninstall/reinstall Acrobat 7 and get the menu
> back. It's a chronological time of install thing.
>
> Joel
>
> On Wed, Jul 15, 2009 at 1:39 AM, Surbhi Singhal  wrote:
>
>> Hello Fred
>> One thing, which i encountered was that with Adobe Pro 7.0 and Office
>> 2007,
>> the "Adobe PDF" menu that was appearing in office applications, ceased to
>> exist.
>> The menu was available with Adobe Pro 7.0 and Office 2003.
>>
>> Could you please comment on the same.
>>
>> Regards
>> Surbhi
>>
>>
>> On Wed, Jul 15, 2009 at 10:07 AM, Fred Ridder 
>> wrote:
>>
>> >
>> > Our corporate IT people circulated the same rumor about some
>> > incompatibility between Acrobat 7.0 and Office 2007 when they were
>> preparing
>> > to roll out the MS suite to the whole corporation (>10K users). I was
>> using
>> > Acrobat 7.0 at the time and I saw no incompatibility or other issues on
>> my
>> > system after upgrading to Office 2007. But the following week I did
>> upgrade
>> > to Acrobat 9.0 Pro anyway to maintain parity with my peers and because
>> the
>> > cost of the upgrade was automatically pre-approved due to the alleged
>> > incompatibility.
>> >
>> > At that same time, I was still using FrameMaker 7.0, and I saw no
>> > compatibility issues of any kind using that Acrobat version with Acrobat
>> > 9.0. But I should also point out that I *never* use the Save As PDF
>> command,
>> > which requires the highest level of compatibility between FM and
>> Acrobat.
>> >
>> > According to my personal experience (admittedly a single data point),
>> you
>> > may not need to upgrade to Acrobat 9.0, but if you do you should not
>> have
>> > any serious issues using it with FrameMaker, with the possible exception
>> fo
>> > Save As PDF, which is not the optimum way to generate PDF in any case.
>> >
>> >
>> > -Fred Ridder
>> >
>> >
>> > > Date: Wed, 15 Jul 2009 09:43:24 +0530
>> > > Subject: AcroPro 9.0 & FM 7.2 - Do they behave well ?
>> > > From: ankur.1978 at gmail.com
>> > > To: framers at lists.frameusers.com
>> > >
>> > > Hello Framers
>> > >
>> > > I have recently switched to Office 2007, which i believe, does not
>> > support
>> > > Acrobat Professional 7.0. I downloaded an AcroPro v 9.0 trial version,
>> > which
>> > > seems to mingle well with Office 2007.
>> > >
>> > > Apart from Office 2007, I am an exhaustive user of FM 7.2 also. Now, i
>> > have
>> > > two queries:
>> > >
>> > > 1) Does AcroPro 9.0 behave well with FM 7.2 (i have not tested yet) ?
>> > > 2) What is the approximate cost of upgarding five AcroPro 7.0 licenses
>> to
>> > > AcroPro 9.0 (Adobe support, can you help) ?
>> > >
>> > > regards
>> > > Ankur
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> > > >
>> > > > Send list messages to framers at lists.frameusers.com.
>> > > >
>> > > > To unsubscribe send a blank email to
>> > > > framers-unsubscribe at lists.frameusers.com
>> > > > or visit
>> > > >
>> >
>> http://lists.frameusers.com/mailman/options/framers/ankur.1978%40gmail.com
>> > > >
>> > > > Send administrative questions to listadmin at frameusers.com. Visit
>> > > > http://www.frameusers.com/ for more resources and info.
>> > > >
>> > > ___
>> > >
>> > >
>> > > You are currently subscribed to Framers as DocuDoc at hotmail.com.
>> > >
>> > > Send list messages to framers at lists.frameusers.com.
>> > >
>> > > To unsubscribe send a blank email to
>> > > framers-unsubscribe at lists.frameusers.com
>> > > or visit
>> >
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>> > >
>> > > Send administrative questions to listadmin at frameusers.com. Visit
>> > > http://www.frameusers.com/ for more resources and info.
>> > ___
>> >
>> >
>> > You are currently subscribed to Framers as surbhee at gmail.com.
>> >
>> > Send list messages to framers at lists.frameusers.com.
>> >
>> > To unsubscribe send a blank email to
>> > framers-unsubscribe at lists.frameusers.com
>> > or visit
>> > http://lists.frameusers.com/mailman/options/framers/surbhee%40gmail.com
>> >
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>> > http://www.frameusers.com/ for more resources and info.
>> >
>> ___
>>
>>
>>  You are currently subscribed to Framers as eleysium at gmail.com.
>>
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>>
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>> http://www.frameusers.com/ for more resources and info.
>>
>
>

Standard font for technical documentation

[mathieu jacquet]

Dear all,
is there any "standard font" for writing Getting Started guides, User Manuals 
and other technical documents? Which one do you personnally use? Do you find 
that some fonts offer a better "reading quality" than others?
Thank you very much in anticipation.
Yours sincerely,
Mathieu.


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Standard font for technical documentation

[Neeraj Jain]

Hi Mathieu,

If your readers are going to view your documents online, go for?Arial.?Arial 
offers a very good reading quality on computer monitor.

If you are?going to provide hard copies of your guides, you?can go?for Verdana. 
Hope this helps!
?
___ 
Smile can make you immune to stress
Regards, 
N. Jain
http://www.neerajjain8.com
?


?





From: mathieu jacquet 
To: framers at lists.frameusers.com
Sent: Monday, July 20, 2009 12:27:19 PM
Subject: Standard font for technical documentation


Dear all,
is there any "standard font" for writing Getting Started guides, User Manuals 
and other technical documents? Which one do you personnally use? Do you find 
that some fonts offer a better "reading quality" than others?
Thank you very much in anticipation.
Yours sincerely,
Mathieu.


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T?l?chargez-le maintenant !
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[Davide Piva]

Alison, in my opinion, if your system actually works well, consider to avoid
the upgrade. Otherwise, if you'll get considerable improvements from a new
version of the software, then upgrade.
My experience (more then 25 years using and matching hw and sw) tells me
that every time you install a new software you get new problems so, simply
evaluate the estimated time to solve problems, vs the advantages to your
work in terms of productivity and time savings.

Dave

Best solution for a conversion of FM files to Eclipse Help

[mathieu jacquet]

Dear all,
is there any other solution than Mif2Go to convert FM files to Eclipse Help? 
Thank you all, and have a nice day,
Mathieu.
_
T?l?phonez gratuitement ? tous vos proches avec Windows Live Messenger? !? 
T?l?chargez-le maintenant !
http://www.windowslive.fr/messenger/1.asp

Standard font for technical documentation

[Art Campbell]

I think it depends on the application, how the documents are
delivered, and what the company's stanard fonts (part of the corporate
"look," or branding, are).

The other thing you should know is that for some reason, picking fonts
amounts to a religious war with odd fervor among the participants. So
you're unlikely to get one good answer.

If I were you, I'd start with Adobe's Type Primer
http://www.adobe.com/education/pdf/type_primer.pdf

For material that will be printed or delivered via PDF and likely to
be printed by the customer, I usually use a serif body font and serif
heads. The one I'm working in now uses Palatino and Avant Garde. If
the material will only be on-screen and/or web, I'd go with serif
fonts for both body and heads, and I'd pick one that was designed for
on-screen display -- very few are, or were. Verdana is one of them.
Arial is not Most type foundries today will have a few.

If you want more detail, on why, Google "font readability research"

Cheers,
Art

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Jul 20, 2009 at 2:57 AM, mathieu jacquet wrote:
>
> Dear all,
> is there any "standard font" for writing Getting Started guides, User Manuals 
> and other technical documents? Which one do you personnally use? Do you find 
> that some fonts offer a better "reading quality" than others?
> Thank you very much in anticipation.
> Yours sincerely,
> Mathieu.
>
>
> _
> T?l?phonez gratuitement ? tous vos proches avec Windows Live Messenger? !? 
> T?l?chargez-le maintenant !
> http://www.windowslive.fr/messenger/1.asp
> ___
>
>
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>
> Send list messages to framers at lists.frameusers.com.
>
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> framers-unsubscribe at lists.frameusers.com
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>
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> http://www.frameusers.com/ for more resources and info.
>

AcroPro 9.0 & FM 7.2 - Do they behave well ?

[Art Campbell]

Perhaps the fact that the "Adobe PDF menu" for Office was created in
Adobe 7 a number of years before Office 2007 was thought of has
something to do with the lack of a menu.

Art

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Wed, Jul 15, 2009 at 1:39 AM, Surbhi Singhal wrote:
> Hello Fred
> One thing, which i encountered was that with Adobe Pro 7.0 and Office 2007,
> the "Adobe PDF" menu that was appearing in office applications, ceased to
> exist.
> The menu was available with Adobe Pro 7.0 and Office 2003.
>
> Could you please comment on the same.
>
> Regards
> Surbhi
>
>
> On Wed, Jul 15, 2009 at 10:07 AM, Fred Ridder  wrote:
>
>>
>> Our corporate IT people circulated the same rumor about some
>> incompatibility between Acrobat 7.0 and Office 2007 when they were preparing
>> to roll out the MS suite to the whole corporation (>10K users). I was using
>> Acrobat 7.0 at the time and I saw no incompatibility or other issues on my
>> system after upgrading to Office 2007. But the following week I did upgrade
>> to Acrobat 9.0 Pro anyway to maintain parity with my peers and because the
>> cost of the upgrade was automatically pre-approved due to the alleged
>> incompatibility.
>>
>> At that same time, I was still using FrameMaker 7.0, and I saw no
>> compatibility issues of any kind using that Acrobat version with Acrobat
>> 9.0. But I should also point out that I *never* use the Save As PDF command,
>> which requires the highest level of compatibility between FM and Acrobat.
>>
>> According to my personal experience (admittedly a single data point), you
>> may not need to upgrade to Acrobat 9.0, but if you do you should not have
>> any serious issues using it with FrameMaker, with the possible exception fo
>> Save As PDF, which is not the optimum way to generate PDF in any case.
>>
>>
>> -Fred Ridder
>>
>>
>> > Date: Wed, 15 Jul 2009 09:43:24 +0530
>> > Subject: AcroPro 9.0 & FM 7.2 - Do they behave well ?
>> > From: ankur.1978 at gmail.com
>> > To: framers at lists.frameusers.com
>> >
>> > Hello Framers
>> >
>> > I have recently switched to Office 2007, which i believe, does not
>> support
>> > Acrobat Professional 7.0. I downloaded an AcroPro v 9.0 trial version,
>> which
>> > seems to mingle well with Office 2007.
>> >
>> > Apart from Office 2007, I am an exhaustive user of FM 7.2 also. Now, i
>> have
>> > two queries:
>> >
>> > 1) Does AcroPro 9.0 behave well with FM 7.2 (i have not tested yet) ?
>> > 2) What is the approximate cost of upgarding five AcroPro 7.0 licenses to
>> > AcroPro 9.0 (Adobe support, can you help) ?
>> >
>> > regards
>> > Ankur
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > >
>> > > Send list messages to framers at lists.frameusers.com.
>> > >
>> > > To unsubscribe send a blank email to
>> > > framers-unsubscribe at lists.frameusers.com
>> > > or visit
>> > >
>> http://lists.frameusers.com/mailman/options/framers/ankur.1978%40gmail.com
>> > >
>> > > Send administrative questions to listadmin at frameusers.com. Visit
>> > > http://www.frameusers.com/ for more resources and info.
>> > >
>> > ___
>> >
>> >
>> > You are currently subscribed to Framers as DocuDoc at hotmail.com.
>> >
>> > Send list messages to framers at lists.frameusers.com.
>> >
>> > To unsubscribe send a blank email to
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>> > or visit
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>> >
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>> > http://www.frameusers.com/ for more resources and info.
>> ___
>>
>>
>> You are currently subscribed to Framers as surbhee at gmail.com.
>>
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>>
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>> or visit
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>>
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>> http://www.frameusers.com/ for more resources and info.
>>
> ___
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>

Standard font for technical documentation

[Milton, Cynthia]

Classification: NOT PROTECTIVELY MARKED

My personal faves are Palatino for text and Arial/Helvetica for
headings. 

Cynthia Milton - 0773 889 5991
Technical Documentation


Classification: NOT PROTECTIVELY MARKED

This e-mail and any attachments may contain sensitive and/or
privileged material; It is for the intended addressee(s) only.  If you are 
not a named addressee, you must not use, retain or disclose such 
information.

Serco cannot guarantee that the email or any attachments are free from 
viruses.

The views expressed in this email are those of the originator and do not 
necessarily represent the views of Serco.

Nothing in this email shall bind Serco in any contract or obligation.

Please note that all email messages sent to Serco are subject to 
monitoring/interception for lawful business purposes.

Serco Group PLC.  Registered in England and Wales.  No:  2048608

Registered Office:  Serco House, 16 Bartley Wood Business Park, Bartley 
Way, Hook, Hampshire, RG27 9UY

Best solution for a conversion of FM files to Eclipse Help

[Fei Min Lorente]

Yes; WebWorks ePublisher also supports Eclipse Help. I think there are others, 
but they might require a small bit of tweaking. To get a comprehensive answer, 
try this list: http://groups.yahoo.com/group/eclipse_tw/messages/101.

Fei Min Lorente 

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of mathieu jacquet
Sent: Monday, July 20, 2009 4:31 AM
To: framers at lists.frameusers.com
Subject: Best solution for a conversion of FM files to Eclipse Help


Dear all,
is there any other solution than Mif2Go to convert FM files to Eclipse Help? 
Thank you all, and have a nice day,
Mathieu.
_
T?l?phonez gratuitement ? tous vos proches avec Windows Live Messenger? !? 
T?l?chargez-le maintenant !
http://www.windowslive.fr/messenger/1.asp
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Standard font for technical documentation

[Combs, Richard]

Art Campbell wrote:

> I think it depends on the application, how the documents are
> delivered, and what the company's stanard fonts (part of the corporate
> "look," or branding, are).
> 
> The other thing you should know is that for some reason, picking fonts
> amounts to a religious war with odd fervor among the participants. So
> you're unlikely to get one good answer.
> 
> If I were you, I'd start with Adobe's Type Primer
> http://www.adobe.com/education/pdf/type_primer.pdf
> 
> For material that will be printed or delivered via PDF and likely to
> be printed by the customer, I usually use a serif body font and serif
> heads. The one I'm working in now uses Palatino and Avant Garde. If
> the material will only be on-screen and/or web, I'd go with serif
> fonts for both body and heads, and I'd pick one that was designed for
> on-screen display -- very few are, or were. Verdana is one of them.
> Arial is not Most type foundries today will have a few.
> 
> If you want more detail, on why, Google "font readability research"

Good advice, except for the serif / sans serif confusion. Serifs are the
little embellishing strokes, usually more or less horizontal, at the
tops and bottoms of letters. They help to guide your eye along a line of
text as you read. Palatino is indeed a serif font, but Avant Garde,
Verdana, and Arial are all sans serif fonts. Most people agree that sans
serifs are preferable for the comparatively low resolution of a computer
screen. 

Oh, yeah -- and among serifs, Palatino rules! Anyone who doesn't agree
is an uncouth barbarian! ;-)

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--

Standard font for technical documentation

[Reid Gray]

For printed books the prevailing wisdom and studies show that serif font is 
easier to read.  On the other hand, for display devices (electronic viewing) 
the prevailing studies and wisdom say that non-serif font is easier for humans 
to decode.  Look at the books on your shelf.  Check how many of these books 
have arial or helvetica font for the body text.  The number should be few or 
zero.  Now look at your copy machine user interface or your cell phone --these 
devices normally do use helvetica, arial, or verdana (san-serif font). 

Most tech docs tend to favor the printed media wisdom (serif font for body 
text) and use non serif for headings because they stand out.  Aside from 
following the the prevailing wisdom, this combination has always looked good to 
me. 

There have been numerous studies in Human Computer Interaction (long before 
Google or Microsoft ever existed) they reveal that:
- Non serif fonts are easier read on display devices
- Using more than five typefaces (where color, weight, and italics all count as 
a new typeface) for a particular display increases human processing time.

Art is right.  This topic can create a fair amount of pointless and lively 
"bike-shed-phenomenon-like" discussion.  So, be prepared for it.

http://en.wikipedia.org/wiki/Wikipedia:Avoid_Parkinson's_Bicycle_Shed_Effect

Reid 



From: framers-boun...@lists.frameusers.com on behalf of Art Campbell
Sent: Mon 7/20/2009 8:22 AM
To: mathieu jacquet
Cc: framers at lists.frameusers.com
Subject: Re: Standard font for technical documentation



I think it depends on the application, how the documents are
delivered, and what the company's stanard fonts (part of the corporate
"look," or branding, are).

The other thing you should know is that for some reason, picking fonts
amounts to a religious war with odd fervor among the participants. So
you're unlikely to get one good answer.

If I were you, I'd start with Adobe's Type Primer
http://www.adobe.com/education/pdf/type_primer.pdf

For material that will be printed or delivered via PDF and likely to
be printed by the customer, I usually use a serif body font and serif
heads. The one I'm working in now uses Palatino and Avant Garde. If
the material will only be on-screen and/or web, I'd go with serif
fonts for both body and heads, and I'd pick one that was designed for
on-screen display -- very few are, or were. Verdana is one of them.
Arial is not Most type foundries today will have a few.

If you want more detail, on why, Google "font readability research"

Cheers,
Art

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Jul 20, 2009 at 2:57 AM, mathieu jacquet wrote:
>
> Dear all,
> is there any "standard font" for writing Getting Started guides, User Manuals 
> and other technical documents? Which one do you personnally use? Do you find 
> that some fonts offer a better "reading quality" than others?
> Thank you very much in anticipation.
> Yours sincerely,
> Mathieu.
>
>
> _
> T?l?phonez gratuitement ? tous vos proches avec Windows Live Messenger  !  
> T?l?chargez-le maintenant !
> http://www.windowslive.fr/messenger/1.asp
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
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Standard font for technical documentation

[Art Campbell]

Uh, no, no confusion. ;-  )

I said: "I usually use a serif body font and serif heads. The one I'm
working in now uses Palatino and Avant Garde."

So that would mean:
   serif for body = Palatino
   sans-serif for heads = Avant Garde

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Jul 20, 2009 at 10:37 AM, Combs,
Richard wrote:
> Art Campbell wrote:
>
>> I think it depends on the application, how the documents are
>> delivered, and what the company's stanard fonts (part of the corporate
>> "look," or branding, are).
>>
>> The other thing you should know is that for some reason, picking fonts
>> amounts to a religious war with odd fervor among the participants. So
>> you're unlikely to get one good answer.
>>
>> If I were you, I'd start with Adobe's Type Primer
>> http://www.adobe.com/education/pdf/type_primer.pdf
>>
>> For material that will be printed or delivered via PDF and likely to
>> be printed by the customer, I usually use a serif body font and serif
>> heads. The one I'm working in now uses Palatino and Avant Garde. If
>> the material will only be on-screen and/or web, I'd go with serif
>> fonts for both body and heads, and I'd pick one that was designed for
>> on-screen display -- very few are, or were. Verdana is one of them.
>> Arial is not Most type foundries today will have a few.
>>
>> If you want more detail, on why, Google "font readability research"
>
> Good advice, except for the serif / sans serif confusion. Serifs are the
> little embellishing strokes, usually more or less horizontal, at the
> tops and bottoms of letters. They help to guide your eye along a line of
> text as you read. Palatino is indeed a serif font, but Avant Garde,
> Verdana, and Arial are all sans serif fonts. Most people agree that sans
> serifs are preferable for the comparatively low resolution of a computer
> screen.
>
> Oh, yeah -- and among serifs, Palatino rules! Anyone who doesn't agree
> is an uncouth barbarian! ;-)
>
> Richard
>
>
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> --
> rgcombs AT gmailDOTcom
> 303-777-0436
> --
>
>
>
>
>
>

Standard font for technical documentation

[Lizak, Samantha]

Hi Mathieu-

There has been a whole lot of research on this. If you are looking
at reading quality, more important factors are kerning, leading, and
line length.  Also, the age and background of the readers has a 
significant effect. (For example, in a study published in the early
1990s, researchers found that European readers generally preferred
sans serif and North American (probably just USA) readers preferred
serif, all other things being equal.) 

That said, all the companies (admittedly, large ones) have specified
the type faces to be used.  Generally it has been Times or Times New
Roman for print, with Arial or Helvetica for headings.  I can't recall
what my prior employer used online, but my current one specifies Helvetica
and Arial for online help, with Courier (a fixed-width font) for the
code examples.  For PDF (we don't really do paper any more) the default
font is Times at 12 pt. Given our readers average 40+ years old, have
high-resolution displays, generally are working on a Unix-based computer,
and are accustomed to lots of reading, the choice is appropriate. I
sure wouldn't use it for something meant for a younger audience, though.

My _personal_ preference leans to the new MS fonts (Cambria, I think it 
was) that were released with Vista, based on having edited two papers
that used them and from an IEEE Spectrum article about the research involved
in their creation. I have not personally used the fonts (not available on
my older system), but the two documents did seem especially clear on screen 
without being distractingly different.

Regards-

Sam.


-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of mathieu jacquet
Sent: Monday, July 20, 2009 1:57 AM
To: framers at lists.frameusers.com
Subject: Standard font for technical documentation


Dear all,
is there any "standard font" for writing Getting Started guides, User Manuals 
and other technical documents? Which one do you personnally use? Do you find 
that some fonts offer a better "reading quality" than others?
Thank you very much in anticipation.
Yours sincerely,
Mathieu.


_
T?l?phonez gratuitement ? tous vos proches avec Windows Live Messenger? !? 
T?l?chargez-le maintenant !
http://www.windowslive.fr/messenger/1.asp
___


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Standard font for technical documentation [RESOLVED]

[mathieu jacquet]

Well, for the good of mankind (we're talking about nuclear safety here :o) ), I 
close this topic.
Thank you all for the valuable piece of information you provided me with!
Cheers,
Mathieu.

Subject: RE: Standard font for technical documentation
Date: Mon, 20 Jul 2009 10:44:59 -0400
From: rg...@interactivesupercomputing.com
To: art.campbell at gmail.com; bobitch at hotmail.com
CC: framers at lists.frameusers.com



Re: Standard font for technical documentation




For printed books the prevailing wisdom and studies show that serif font is 
easier to read.  On the other hand, for display devices (electronic viewing) 
the prevailing studies and wisdom say that non-serif font is easier for humans 
to decode.  Look at the books on your shelf.  Check how many of these books 
have arial or helvetica font for the body text.  The number should be few or 
zero.  Now look at your copy machine user interface or your cell phone --these 
devices normally do use helvetica, arial, or verdana (san-serif font). 

Most tech docs tend to favor the printed media wisdom (serif font for body 
text) and use non serif for headings because they stand out.  Aside from 
following the the prevailing wisdom, this combination has always looked good to 
me. 

There have been numerous studies in Human Computer Interaction (long before 
Google or Microsoft ever existed) they reveal that:
- Non serif fonts are easier read on display devices
- Using more than five typefaces (where color, weight, and italics all count as 
a new typeface) for a particular display increases human processing time.


Art is right.  This topic can create a fair amount of pointless and lively 
"bike-shed-phenomenon-like" discussion.  So, be prepared for it.

http://en.wikipedia.org/wiki/Wikipedia:Avoid_Parkinson's_Bicycle_Shed_Effect

Reid





From: framers-boun...@lists.frameusers.com on behalf of Art Campbell
Sent: Mon 7/20/2009 8:22 AM
To: mathieu jacquet
Cc: framers at lists.frameusers.com
Subject: Re: Standard font for technical documentation



I think it depends on the application, how the documents are
delivered, and what the company's stanard fonts (part of the corporate
"look," or branding, are).

The other thing you should know is that for some reason, picking fonts
amounts to a religious war with odd fervor among the participants. So
you're unlikely to get one good answer.

If I were you, I'd start with Adobe's Type Primer
http://www.adobe.com/education/pdf/type_primer.pdf

For material that will be printed or delivered via PDF and likely to
be printed by the customer, I usually use a serif body font and serif
heads. The one I'm working in now uses Palatino and Avant Garde. If
the material will only be on-screen and/or web, I'd go with serif
fonts for both body and heads, and I'd pick one that was designed for
on-screen display -- very few are, or were. Verdana is one of them.
Arial is not Most type foundries today will have a few.

If you want more detail, on why, Google "font readability research"

Cheers,
Art

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Jul 20, 2009 at 2:57 AM, mathieu jacquet wrote:
>
> Dear all,
> is there any "standard font" for writing Getting Started guides, User Manuals 
> and other technical documents? Which one do you personnally use? Do you find 
> that some fonts offer a better "reading quality" than others?
> Thank you very much in anticipation.
> Yours sincerely,
> Mathieu.
>
>
> _
> T?l?phonez gratuitement ? tous vos proches avec Windows Live Messenger  !  
> T?l?chargez-le maintenant !
> http://www.windowslive.fr/messenger/1.asp
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
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_

connect FrameMaker and Access database

[Wim Hooghwinkel - idtp]

Hi Framers,



I have a client who wants to make a connection between FrameMaker and the
companies Access SQL database. Goal is to flexible publish catalogues, parts
lists, product info etc.



This is not unique, so I guess there are solutions or examples of similar
projects. If any of you has some experience with an existing solution or
tool that could be used (or rather not be used ..), I'd appreciate if you
let  me know (off list).



I'd also be interested to hear if anyone built a solution using FrameScripts
ODBC options.



Thanks,

Kind regards, vriendelijke groet,

Wim Hooghwinkel

(nb: van 24 juli tot 16 augustus ben ik met vakantie / I will be on holiday
between july 24 and augus 16)

iDTP - Technical Communication Consultant

Adobe Certified Expert (ACE) in FrameMaker

tel. +31652036811
  info at idtp.eu 
www.idtp.eu

connect FrameMaker and Access database

[Rick Quatro]

Hi Wim,

Over the last 8 years, I have written almost 270 FrameScript scripts that
use ODBC to connect to data sources, including databases, spreadsheets, and
text files. They are all somewhat custom, since requirements vary, but they
can be adapted to almost any situation. Please let me know if you have any
questions or comments. Thank you very much.

Rick Quatro
Carmen Publishing Inc.
rick at frameexpert.com
585-659-8267


Hi Framers,

I have a client who wants to make a connection between FrameMaker and the
companies Access SQL database. Goal is to flexible publish catalogues, parts
lists, product info etc.

This is not unique, so I guess there are solutions or examples of similar
projects. If any of you has some experience with an existing solution or
tool that could be used (or rather not be used ..), I'd appreciate if you
let  me know (off list).

I'd also be interested to hear if anyone built a solution using FrameScripts
ODBC options.


Thanks,

Kind regards, vriendelijke groet,

Wim Hooghwinkel

(nb: van 24 juli tot 16 augustus ben ik met vakantie / I will be on holiday
between july 24 and augus 16)

iDTP - Technical Communication Consultant

Adobe Certified Expert (ACE) in FrameMaker

tel. +31652036811
  info at idtp.eu 
www.idtp.eu

Standard font for technical documentation [RESOLVED]

[Rick Quatro]

Yeah, but what about the bike shed?

Rick Quatro
Carmen Publishing Inc.
rick at frameexpert.com
585-659-8267


Well, for the good of mankind (we're talking about nuclear safety here :o)
), I close this topic.
Thank you all for the valuable piece of information you provided me with!
Cheers,
Mathieu.

Font availability (was RE: Standard font for technical documentation)

[Simon BUCH]

Hello,

While everyone is on the subject of font usage and availability, I
thought I would add some text about my experiences with having a
corporate font style.

The new Microsoft fonts [Calibri, Candara, Consolas, Cambria,
Constantia, and Corbel] are available in Office 2007 installations, but
is also available with Microsoft's "office compatibility pack".
Alternatively, the files can be extracted from the PowerPoint 2007 view
package and installed manually [without needing to install PowerPoint]

While the new Office fonts look good, we have to support customers in
non-English locales which necessitates using fonts that can support
native language character sets, such as Greek, Eastern European, etc.
As a result, we typically use Arial which can support most of the
characters we require.  

We would use Arial Unicode MS, as it supports a greater range of
characters, but the implementation is rather limited.   It's rather
disappointing that there is no single Unicode font that can support
*all* locales.

So, if you have other languages to consider, you may be limited with
your choices of fonts.


Regards
// Simon BUCH -- eAIP consultant at Managed-AIS

ANN: Live eSeminar on Friday: "Migrating to and Benefiting from Structured Authoring using Adobe FrameMaker 9"

[RJ Jacquez]

 I work for Adobe Systems 

In case you'd like to participate, you can find more information here: 
http://bit.ly/YjwxE

Sincerely,

RJ J?cquez
Senior Product Evangelist
Adobe Technical Communication Suite
Adobe eLearning Solutions
http://blogs.adobe.com/rjacquez
Twitter: @rjacquez

Section Numbering Problem in Frame 9

[Dustin Wilcox]

Hello all
Have a problem I hope you can help me with. Building a manual for a client
in which they want each section as a separate file. I'm using $chapnum and
$sectionnum to derive my numbering scheme. I set the section number in each
file (not from the book, it's greyed out when trying it from the book) and
it filters down as it should. The problem arises when I pull all the section
into a book to create a chapter. When I update the book all my section
numbers revert back to 1. If I uncheck numbering in the update book dialog
box, the problem goes away. But that's a bad work around that causes other
problems and not a fix. I can't see anything in my autonumbering that is
causing it nor does Googling reveal any bugs. Has anyone else ran into this?
Any ideas to try? 

Thanks

Dustin