FM files unaccessible on file server

2009-08-26 Thread Jakob Fix
Hello,

we have intermittent problems with access to FM files stored on a
central file server (running Windows 2003 Server). When trying to open
a document, users get a FrameMaker popup like this:

You do not have read access to \\server\path\to\file.fm.

Investigating directly on the server, I found that in the Computer
Management console, System Tools, Shared Folders, Open Files, one of
the listed files is of the form \\server\path\to\file.fm.8AD (note the
file extension which seems to indicate a temporary file?), where the
"Open Mode" is "no access". This particular file is not shown in the
Windows Explorer.

I have asked our IT department for help, but I wonder if people on
this list may have had similar problems and can advise.? Usually, when
IT finally looks at the problem, the file has become accessible again
...

We're currently using FrameMaker 8.

Thanks for any and all help.

cheers,
Jakob.


Windows 7 and FrameMaker - RTM list

2009-08-26 Thread John Smart
Rick asked about the RTM.

Microsoft just closed the Beta RTM list - The code fails after this week.

For others, before you update, get this FREE Windows 7 Advisor tool,
to test yea olde PC which may not like Windows 7.  We have 7 PCs that 
failed the test,
you need 4 Gb memory.

http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Best place to buy your upgrade WalMart and Cosco - we heard $50.

Good luck all ... say goodbye to XP...

-- 
John Smart and MAXit Team
SMART Communications, Inc.
115 East 57th St., 11th Floor
New York, NY 10022 USA
Tel:   +1(212) 486-1894  +5GMT
Fax:  +1(212) 826-9775
jsmart at smartny.com
http://www.smartny.com
"We make Complex Documentation Simple and Global"



FM9 and Windows 7?

2009-08-26 Thread Kalish, Howard
Does FM9 support Windows 7? If not, will an upgraded version of FM
support Windows 7? Will there be any new features?



Thanks,

HK



Howard Kalish
Manager, Technical Documentation
Products Group
T 512.602.5699
C 512.299.2734





Remote Desktop and FrameMaker

2009-08-26 Thread Brabson, Michelle
Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up 
and I find that several files I work with blow up. I do not have this problem 
on other configurations, that is, not using Remote Desktop. I am on FrameMaker 
7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
Michelle.Brabson at sungardhe.com * www.sungardhe.com

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