SAving frame files with numbers at the end (Flato, Gillian)

[Oran Petersen]

RE: Subject: SAving frame files with numbers at the end 

Hi Gillian 

These numbers are hex codes that Frame uses to manage the save operations. They 
should exist only for seconds or less during the save. We saw this very 
frequently in past years, before we switched to a newer server?version. My 
guess is that you are working across a server connection in which the 
permissions for the server transmission are in conflict with the Frame save 
operations, which disrupt the save and leave it "hanging" with the hex 
extension. I also guess that if you moved the files to your local machine the 
issue would go away. 

We also found that only certain files had the issue, so there is a content 
related factor associated with this as well. Sometimes mif washing or other 
refreshing would clean it up. If you are on Windows XP Service Pack 3 you can 
have all sorts of security related issues across a server and elsewhere. 

Our conclusion is that there is something in the server set-up and machine 
connection ?that is causing the issue with Frame, but we never did determine 
exactly what the combination of conditions were. We did determine that it was 
machine related and user account related. Changing machines or users would 
often alleviate the issue. 

From: "Flato, Gillian"  
To: "framers at lists.frameusers.com"  
Subject: SAving frame files with numbers at the end 
Has anyone had the problem where Frame saves the frame files with suffixes like 
blah.fm.5a3? What's the cause and solution? 
Thank you, 
Gillian Flato 

Re: SAving frame files with numbers at the end

[Klaus Mueller]

Gillian,

FM on XP/SP3 or Vista does not save documents with OLE objects.
Replace them with regular referenced images or turn back to XP/SP2.

Kind regards,
Klaus


--- Original Message ---
From: Flato, Gillian
Date: 22.05.2010 00:58
> Has anyone had the problem where Frame saves the frame files with suffixes 
> like blah.fm.5a3? What's the cause and solution?
> 
> Thank you,
> 
> 
> Gillian Flato
> Technical Writer (Software)
> nanometrics
> 1550 Buckeye Dr.
> Milpitas, CA. 95035
> *408.545.6316
> 7  408.232.5911
> * gfl...@nanometrics.com
> 
> "Well Done is better than Well Said" - Benjamin Franklin
___


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Re: SAving frame files with numbers at the end (Flato, Gillian)

[Oran Petersen]

RE: Subject: SAving frame files with numbers at the end 

Hi Gillian 

These numbers are hex codes that Frame uses to manage the save operations. They 
should exist only for seconds or less during the save. We saw this very 
frequently in past years, before we switched to a newer server version. My 
guess is that you are working across a server connection in which the 
permissions for the server transmission are in conflict with the Frame save 
operations, which disrupt the save and leave it "hanging" with the hex 
extension. I also guess that if you moved the files to your local machine the 
issue would go away. 

We also found that only certain files had the issue, so there is a content 
related factor associated with this as well. Sometimes mif washing or other 
refreshing would clean it up. If you are on Windows XP Service Pack 3 you can 
have all sorts of security related issues across a server and elsewhere. 

Our conclusion is that there is something in the server set-up and machine 
connection  that is causing the issue with Frame, but we never did determine 
exactly what the combination of conditions were. We did determine that it was 
machine related and user account related. Changing machines or users would 
often alleviate the issue. 

From: "Flato, Gillian"  
To: "framers@lists.frameusers.com"  
Subject: SAving frame files with numbers at the end 
Has anyone had the problem where Frame saves the frame files with suffixes like 
blah.fm.5a3? What's the cause and solution? 
Thank you, 
Gillian Flato 
___


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