Trouble with printing PDF file

[Alan T Litchfield]

On 4/08/2010, at 8:31 AM, Carmelo Scaffidi wrote:

> I have created a PDF file from a FrameMaker 8 book. When I try  
> printing the
> PDF file the printing operation stops at the same page every time I  
> retry
> printing. The same thing occurs when I create a PDF from the file in  
> the
> book corresponding to the problem.
>
>
>
> Attached is the log file generated by Distiller (version 9 pro). The  
> PDF
> file stops printing at page 35. Also attached is a PDF file  
> extracted from
> the main file (in this file the print stops at page 4).
>


Bit confused here. You have successfully created a PDF from FM8 (using  
Save As?) and you are printing to PDF again. Why?

In any case, if it is stopping on the same page each time then it is  
likely to be an artefact that has an error or some such that the  
printer driver doesn't like. Normally these include image files that  
may have  unusually large numbers of anchor points, unsupported  
postscript commands, etc. The best approach is to progressively remove  
artefacts and regenerating the PDF and printing from it until you find  
that which is causing the problem.

Alan
--
Alan T Litchfield
AlphaByte
PO Box 141, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

FM9 Crashes

[Michael Müller-Hillebrand]

Try:

%appdata%\Adobe\FrameMaker\9

- Michael


Am 04.08.2010 um 14:26 schrieb Rick Quatro:

> I just started having the same problem yesterday. What is the name/location
> of the user dictionary? Thank you very much.
> 
> Rick Quatro
> Carmen Publishing Inc.
> 585-659-8267
> rick at frameexpert.com
> 
> *** Frame Automation blog at http://frameautomation.com
> 
> 
> IIRC it's a personal/local dictionary problem. There was a thread on this
> recently.
> I think if you delete your personal dictionary it will solve the problem.
> Same thing happened to me several month back.
> I don't recall what caused the corruption.
> Another bit of buggery in FM9.
> 
> Will White

--
___
Michael M?ller-Hillebrand: Dokumentations-Technologie
Adobe Certified Expert, FrameMaker
L?sungen und Training, FrameScript, XML/XSL, Unicode
Blog: http://cap-studio.de/ - Tel. +49 (9131) 28747

FrameMaker 9 User Interface Video

[Mike Wickham]

Many of us have recommended RJ Jacquez's excellent video on the new user 
interface in FM9. It clears up a lot of confusion for those switching from 
the old interface. RJ moved his blog, so the video now has a new address. 
You may want to jot it down:

http://rjacquez.com/framemaker_9_user_interface_on/

Mike Wickham

RE: FrameMaker 9 User Interface Video

[RJ Jacquez]

Mike, thanks for reaching out to me, and for posting the new link on my blog to 
the FrameMaker 9 UI video. I really appreciate it!

___
Sincerely,

RJ Jacquez
Adobe Senior Product Evangelist
Follow me on Twitter http://twitter.com/rjacquez/ 
NEW Blog: http://rjacquez.com  


-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Wednesday, August 04, 2010 12:27 PM
To: Frame Users
Subject: FrameMaker 9 User Interface Video

Many of us have recommended RJ Jacquez's excellent video on the new user 
interface in FM9. It clears up a lot of confusion for those switching from 
the old interface. RJ moved his blog, so the video now has a new address. 
You may want to jot it down:

http://rjacquez.com/framemaker_9_user_interface_on/ 
Mike Wickham


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FrameMaker 9 User Interface Video

[RJ Jacquez]

Mike, thanks for reaching out to me, and for posting the new link on my blog to 
the FrameMaker 9 UI video. I really appreciate it!

___
Sincerely,

RJ Jacquez
Adobe Senior Product Evangelist
Follow me on Twitter http://twitter.com/rjacquez/ 
NEW Blog: http://rjacquez.com  


-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Wednesday, August 04, 2010 12:27 PM
To: Frame Users
Subject: FrameMaker 9 User Interface Video

Many of us have recommended RJ Jacquez's excellent video on the new user 
interface in FM9. It clears up a lot of confusion for those switching from 
the old interface. RJ moved his blog, so the video now has a new address. 
You may want to jot it down:

http://rjacquez.com/framemaker_9_user_interface_on/ 
Mike Wickham


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Fwd: FM Nasty Crash during Localization

[Whites]

All -
This is a message I sent a few months ago to other FM users in the company 
(after wasting several hours of my and IT's time on reinstallation).


> 
> 
> Sent: Friday, March 19, 2010 1:15 PM
> To: :ITHelpDesk
> 
>  
> After reinstallation FM crashed again.  I tracked down this posting about the 
> error number:

>> Problem
>> The following internal error occurs during the Localization process of the 
>> program initialization (that is, the FrameMaker 9 start-up), and then you 
>> can no longer access the program.
>> 
>> "Internal Error 9004, 6919244, 9675646,0. Framemaker has detected a serious 
>> problem and must quit."
>> 
>> Solution
>> The Dictionary is corrupted. Rename the "C:\Documents and 
>> Settings\<$username>\Application Data\Adobe\Linguistics" directory and 
>> relaunch FrameMaker. (For example, rename the Linguistics directory in this 
>> folder to Linguistics1.)

>  
> 
>  
> Thot this might be of interest to y?all in the future.
>  
> I found this at forums.adobe.com and searched on the error number.
>  
> After doing this FM launched OK.
> Big mystery is how the dictionary became corrupt by itself.  The last thing I 
> recall doing that might be related was checking the spelling on ?occurrence?.
>  
> Anyway, searching the adobe site for info on error messages might spare you 
> the unnecessary effort of a reinstall.
>  
Will White

+++
Frink: Well, sure, the Frinkiac-7 looks impressive, don't 
   touch it, but I predict that within 100 years, computers 
   will be twice as powerful, 10,000 times larger, and so 
   expensive that only the five richest kings of Europe will 
   own them.
Apu:   Could it be used for dating?
+++

FrameMaker 9 User Interface Video

[Mike Wickham]

Many of us have recommended RJ Jacquez's excellent video on the new user 
interface in FM9. It clears up a lot of confusion for those switching from 
the old interface. RJ moved his blog, so the video now has a new address. 
You may want to jot it down:


http://rjacquez.com/framemaker_9_user_interface_on/

Mike Wickham


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RE: RANT: FM 9.0

[Chris Despopoulos]

My fundamental problem is that the new windowing model isn't properly exposed 
in 
the API.  Also, it has some problems.  Open a book, then open all files in 
book.  Especially if it has many files, you get funny results -- the document 
windows nest within each other.  I've raised this issue a number of times, and 
nobody seems to notice.  I can't be the only person experiencing it.  And 
forget 
about using Maker documents as a GUI for your plugins.  There's just not enough 
control.  


I think the plan is that you're supposed to have all windows fully expanded so 
it looks more like an IDE (or RoboHelp).  I guess that's cool, but you often 
want to see docs side by side so you can copy/paste between them.  I suspect 
the 
GUI changes were made by formula, rather than using a real design process based 
on:
* User Profiles
* Problem Statements
* Use Cases
* Feature Design

It would be interesting to know how many authors want to work in a system that 
behaves like a coding IDE.  It would be interesting to know how many separate 
use cases the new GUI explicitly addresses.  Or how many problems it fixes.  In 
short, what *are* the wins for this new GUI, compared to the cost?  It could 
well be that the new GUI is well worth it, and I'm just an old fart.  


OTOH, if the plan was to just "make it look like other Adobe products" without 
any underlying design, then it's not surprising that legacy users can't find 
logic behind the new look and feel.  Most other Adobe products are designed for 
things other than text.  I Iguess I need to work with the ID GUI before I make 
any more pronouncements...

cud



  
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RANT: FM 9.0

[Chris Despopoulos]

My fundamental problem is that the new windowing model isn't properly exposed 
in 
the API.  Also, it has some problems.  Open a book, then open all files in 
book.  Especially if it has many files, you get funny results -- the document 
windows nest within each other.  I've raised this issue a number of times, and 
nobody seems to notice.  I can't be the only person experiencing it.  And 
forget 
about using Maker documents as a GUI for your plugins.  There's just not enough 
control.  


I think the plan is that you're supposed to have all windows fully expanded so 
it looks more like an IDE (or RoboHelp).  I guess that's cool, but you often 
want to see docs side by side so you can copy/paste between them.  I suspect 
the 
GUI changes were made by formula, rather than using a real design process based 
on:
* User Profiles
* Problem Statements
* Use Cases
* Feature Design

It would be interesting to know how many authors want to work in a system that 
behaves like a coding IDE.  It would be interesting to know how many separate 
use cases the new GUI explicitly addresses.  Or how many problems it fixes.  In 
short, what *are* the wins for this new GUI, compared to the cost?  It could 
well be that the new GUI is well worth it, and I'm just an old fart.  


OTOH, if the plan was to just "make it look like other Adobe products" without 
any underlying design, then it's not surprising that legacy users can't find 
logic behind the new look and feel.  Most other Adobe products are designed for 
things other than text.  I Iguess I need to work with the ID GUI before I make 
any more pronouncements...

cud

FM9 Crashes

[Fred Ridder]

> > A problem has just started on FM9. It does not start. The logo screen 
> > starts, the progess bar gets to localization and then stops with an 
> > internal error message.
> >
> > I have uninstalled FM9 and reinstalled it. Same error.
> 
> And what error might that be? You'll probably get more help if you list it.

And if you tell us what OS you are running on.  
  

FM9 Crashes

[Rick Quatro]

Hi Megha,

That took care of the problem. I renamed the folder and a new one was
created when I launched FrameMaker. Thank you very much for the reply.

Rick

-Original Message-
From: Megha Chaitanya [mailto:me...@adobe.com] 
Sent: Wednesday, August 04, 2010 8:39 AM
To: Rick Quatro
Cc: Megha Chaitanya
Subject: RE: FM9 Crashes

Hi Rick,

It seems that the linguistic folder got corrupted. Pls. delete/rename
%Appdata%\Adobe\Linguist folder and then launch FrameMaker.

Regards,
Megha

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rick Quatro
Sent: Wednesday, August 04, 2010 5:57 PM
To: 'Whites'
Cc: framers at lists.frameusers.com
Subject: RE: FM9 Crashes

I just started having the same problem yesterday. What is the name/location
of the user dictionary? Thank you very much.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
rick at frameexpert.com

*** Frame Automation blog at http://frameautomation.com


IIRC it's a personal/local dictionary problem. There was a thread on this
recently.
I think if you delete your personal dictionary it will solve the problem.
Same thing happened to me several month back.
I don't recall what caused the corruption.
Another bit of buggery in FM9.

Will White

On Aug 3, 2010, at 8:20 AM, Bob Smith wrote:

> 
> Hi,
> 
> A problem has just started on FM9. It does not start. The logo screen
starts, the progess bar gets to localization and then stops with an internal
error message.
> 
> I have uninstalled FM9 and reinstalled it. Same error.
> 
> I have plenty of space on the C: drive, and have run check disk. All my
other applications seem to be running correctly.
> 
> Any suggestions?
> 
> Thanks,
> 
> Bob 
> ___


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RANT: FM 9.0 -

[Alan T Litchfield]

Yo,

On 4/08/2010, at 6:59 AM, Fred Ridder wrote:

>>
> Their intent was to emulate other *Adobe* apps with floating  
> toolbars and dockable dialogs. Over the years, Adobe had made only  
> small changes to the original circa 1990 user interface that they  
> bought from Frame Technologies in 1995, and many people had  
> complained that the UI didn't look sufficiently Adobe-like. The fact  
> that FrameMaker 9.0 has a UI that looks and acts similarly to  
> Adobe's flagship apps should be a great benefit to the minuscule  
> handful of new users who come to FrameMaker from tools like  
> Photoshop or Illustrator or InDesign, but its value to experienced  
> FrameMaker users is (at best) debatable.

Which is why, after testing 9 I am still using 7.

On 4/08/2010, at 7:54 AM, Bill Swallow wrote:

> The tool should not
> get in the way of the task for which it was designed.
>


But of course it should, otherwise you might forget that you are using  
an *Adobe Product*. :P

Lightly
Alan
--
Alan T Litchfield
AlphaByte
PO Box 141, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

Trouble with printing PDF file

[Art Campbell]

First, can you PDF the problem file by itself, outside the book?

But if it's dieing on the same page consistently, there's something on
the page that's causing the problem.
Check out that page's content -- look at/for graphics, embedded
PostScript instructions, text insets, and similar things.
If you find something that may be causing the problem, delete it
temporarily. For instance, if you have a graphic on that page, remove
it; if there's a text inset, at least open that file so you know it's
present and working.

And you should be aware that this list, as most mailing lists do,
don't permit attachments.

If you don't find an obvious problem, provide some more details on
your environment -- FM version (Help > About > p number), OS,
amount of RAM and so on

Cheers,
Art

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Tue, Aug 3, 2010 at 4:31 PM, Carmelo Scaffidi
 wrote:
> I have created a PDF file from a FrameMaker 8 book. When I try printing the
> PDF file the printing operation stops at the same page every time I retry
> printing. The same thing occurs when I create a PDF from the file in the
> book corresponding to the problem.
>
>
>
> Attached is the log file generated by Distiller (version 9 pro). The PDF
> file stops printing at page 35. Also attached is a PDF file extracted from
> the main file (in this file the print stops at page 4).
>
>
>
> Carmelo Scaffidi
> Senior Technical Writer
>
> AGFA Inc. - Graphics
>
> 5975 Falbourne St.
>
> Mississauga, Ontario L5R 3V8
>
> Tel: +1-905-361-6982 ext. 290
> Fax: +1-905-502-0304
>
> ? www.agfa.com
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>

RANT: FM 9.0 -

[Mike Wickham]

Sorry, I'm retransmitting this for clarity because some of my text was 
inadvertently set as quoteback of another person's message, instead of as my 
own. I'm not sure what happened.

> And all the people who report bugs with Frame 9 are lying?

Lying? Who called anyone a liar? I didn't even say that FM9 was bug free. It 
isn't. I  merely commented that the FM team has made real changes that all 
users can take advantage of, rather than minor changes useful to only the 
DITA crowd.

>Have they finally fixed the issue where you can't use cross-reference in
>text insets?

I don't use text insets, so I'm not sure which issue you mention. There is a
known issue, where cross-references to text insets don't update, UNLESS you
first create the cross-ref marker in the inset SOURCE file. The correct
procedure to prevent this is in FM Help:


===

Insert a cross-reference to a paragraph in a text inset

If you insert a paragraph cross-reference to a text inset, the
cross-reference marker is sometimes lost when the text inset is updated. To
prevent the marker from being lost, first insert a cross-reference to the
paragraph in the text inset's source document.

1. Open the source of the inset by double-clicking the inset and then
clicking Open Source from the Text Inset Properties panel.

2. Insert a cross-reference to the paragraph anywhere in the source
document.

3. Delete the cross-reference text. The marker remains.

4. Save the source document, and then in the document that contains the text
inset, update the text inset by choosing Edit > Update References.

5. Insert a spot cross-reference, this time in the document that contains
the inset. The cross-reference uses the marker in the updated inset.

===

> Have they fixed text insets so they don't bleed into the following
> paragraph?

Again, I'm not sure what you mean, but is this the well-known issue where a
paragraph format carries over to the next paragraph if an inset anchor buts
up against the trailing paragraph mark? That is solved simply by putting a
space between the inset anchor and the trailing paragraph mark.

Mike Wickham

FM9 Crashes

[Mike Wickham]

>What is the name/location of the user dictionary?

"%appdata%\Adobe\Linguistics\Dictionaries\FMUserDictionary\all"

There's a description of the new dictionary changes here: 
http://blogs.adobe.com/techcomm/2009/12/dictionaries_in_fm9.html. A few 
things have changed in FM9. For example, you should not manually edit your 
dictionary file. Instead, you import your dictionaries.

Mike Wickham

Trouble with printing PDF file

[Bethany Lee]

This happened to me, and I started by removing the images that were on
the page where printing stopped (in your case, page 35), and I found the
error quickly. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Alan T
Litchfield
Sent: Wednesday, August 04, 2010 12:54 AM
To: Carmelo Scaffidi
Cc: framers at lists.frameusers.com
Subject: Re: Trouble with printing PDF file


On 4/08/2010, at 8:31 AM, Carmelo Scaffidi wrote:

> I have created a PDF file from a FrameMaker 8 book. When I try  
> printing the
> PDF file the printing operation stops at the same page every time I  
> retry
> printing. The same thing occurs when I create a PDF from the file in  
> the
> book corresponding to the problem.
>
>
>
> Attached is the log file generated by Distiller (version 9 pro). The  
> PDF
> file stops printing at page 35. Also attached is a PDF file  
> extracted from
> the main file (in this file the print stops at page 4).
>


Bit confused here. You have successfully created a PDF from FM8 (using  
Save As?) and you are printing to PDF again. Why?

In any case, if it is stopping on the same page each time then it is  
likely to be an artefact that has an error or some such that the  
printer driver doesn't like. Normally these include image files that  
may have  unusually large numbers of anchor points, unsupported  
postscript commands, etc. The best approach is to progressively remove  
artefacts and regenerating the PDF and printing from it until you find  
that which is causing the problem.

Alan
--
Alan T Litchfield
AlphaByte
PO Box 141, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

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FM9 Crashes

[Rick Quatro]

I just started having the same problem yesterday. What is the name/location
of the user dictionary? Thank you very much.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
rick at frameexpert.com

*** Frame Automation blog at http://frameautomation.com


IIRC it's a personal/local dictionary problem. There was a thread on this
recently.
I think if you delete your personal dictionary it will solve the problem.
Same thing happened to me several month back.
I don't recall what caused the corruption.
Another bit of buggery in FM9.

Will White

On Aug 3, 2010, at 8:20 AM, Bob Smith wrote:

> 
> Hi,
> 
> A problem has just started on FM9. It does not start. The logo screen
starts, the progess bar gets to localization and then stops with an internal
error message.
> 
> I have uninstalled FM9 and reinstalled it. Same error.
> 
> I have plenty of space on the C: drive, and have run check disk. All my
other applications seem to be running correctly.
> 
> Any suggestions?
> 
> Thanks,
> 
> Bob 
> ___

RANT: FM 9.0 -

[Mike Wickham]

> And all the people who report bugs with Frame 9 are lying? Lying? Who 
> called anyone a liar? I didn't even say that FM9 was bug free. It isn't. I 
> merely commented that the FM team has made real changes that all users can 
> take advantage of, rather than minor changes useful to only the DITA 
> crowd.

>Have they finally fixed the issue where you can't use cross-reference in 
>text insets?

I don't use text insets, so I'm not sure which issue you mention. There is a 
known issue, where cross-references to text insets don't update, UNLESS you 
first create the cross-ref marker in the inset SOURCE file. The correct 
procedure to prevent this is in FM Help:


===

Insert a cross-reference to a paragraph in a text inset

If you insert a paragraph cross-reference to a text inset, the 
cross-reference marker is sometimes lost when the text inset is updated. To 
prevent the marker from being lost, first insert a cross-reference to the 
paragraph in the text inset's source document.

1. Open the source of the inset by double-clicking the inset and then 
clicking Open Source from the Text Inset Properties panel.

2. Insert a cross-reference to the paragraph anywhere in the source 
document.

3. Delete the cross-reference text. The marker remains.

4. Save the source document, and then in the document that contains the text 
inset, update the text inset by choosing Edit > Update References.

5. Insert a spot cross-reference, this time in the document that contains 
the inset. The cross-reference uses the marker in the updated inset.

===

> Have they fixed text insets so they don't bleed into the following 
> paragraph?

Again, I'm not sure what you mean, but is this the well-known issue where a 
paragraph format carries over to the next paragraph if an inset anchor buts 
up against the trailing paragraph mark? That is solved simply by putting a 
space between the inset anchor and the trailing paragraph mark.

Mike Wickham

Trouble with printing PDF file

[Mike Wickham]

This list doesn't allow attachments. The FrameMaker discussion forum at 
forums.adobe.com does, however.

Mike Wickham

- Original Message - 
From: "Carmelo Scaffidi" 
To: 
Sent: Tuesday, August 03, 2010 3:31 PM
Subject: Trouble with printing PDF file


>I have created a PDF file from a FrameMaker 8 book. When I try printing the
> PDF file the printing operation stops at the same page every time I retry
> printing. The same thing occurs when I create a PDF from the file in the
> book corresponding to the problem.
>
>
>
> Attached is the log file generated by Distiller (version 9 pro). The PDF
> file stops printing at page 35. Also attached is a PDF file extracted from
> the main file (in this file the print stops at page 4).
>
>
>
> Carmelo Scaffidi
> Senior Technical Writer
>
> AGFA Inc. - Graphics
>
> 5975 Falbourne St.
>
> Mississauga, Ontario L5R 3V8
>
> Tel: +1-905-361-6982 ext. 290
> Fax: +1-905-502-0304
>
>  www.agfa.com
>
>
>
>





> ___
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Re: RANT: FM 9.0 -

[Mike Wickham]

Sorry, I'm retransmitting this for clarity because some of my text was 
inadvertently set as quoteback of another person's message, instead of as my 
own. I'm not sure what happened.



And all the people who report bugs with Frame 9 are lying?


Lying? Who called anyone a liar? I didn't even say that FM9 was bug free. It 
isn't. I  merely commented that the FM team has made real changes that all 
users can take advantage of, rather than minor changes useful to only the 
DITA crowd.



Have they finally fixed the issue where you can't use cross-reference in
text insets?


I don't use text insets, so I'm not sure which issue you mention. There is a
known issue, where cross-references to text insets don't update, UNLESS you
first create the cross-ref marker in the inset SOURCE file. The correct
procedure to prevent this is in FM Help:


===

Insert a cross-reference to a paragraph in a text inset

If you insert a paragraph cross-reference to a text inset, the
cross-reference marker is sometimes lost when the text inset is updated. To
prevent the marker from being lost, first insert a cross-reference to the
paragraph in the text inset's source document.

1. Open the source of the inset by double-clicking the inset and then
clicking Open Source from the Text Inset Properties panel.

2. Insert a cross-reference to the paragraph anywhere in the source
document.

3. Delete the cross-reference text. The marker remains.

4. Save the source document, and then in the document that contains the text
inset, update the text inset by choosing Edit > Update References.

5. Insert a spot cross-reference, this time in the document that contains
the inset. The cross-reference uses the marker in the updated inset.

===


Have they fixed text insets so they don't bleed into the following
paragraph?


Again, I'm not sure what you mean, but is this the well-known issue where a
paragraph format carries over to the next paragraph if an inset anchor buts
up against the trailing paragraph mark? That is solved simply by putting a
space between the inset anchor and the trailing paragraph mark.

Mike Wickham


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Re: FM9 Crashes

[Mike Wickham]

What is the name/location of the user dictionary?


"%appdata%\Adobe\Linguistics\Dictionaries\FMUserDictionary\all"

There's a description of the new dictionary changes here: 
http://blogs.adobe.com/techcomm/2009/12/dictionaries_in_fm9.html. A few 
things have changed in FM9. For example, you should not manually edit your 
dictionary file. Instead, you import your dictionaries.


Mike Wickham




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RE: FM9 Crashes

[Fred Ridder]

> > A problem has just started on FM9. It does not start. The logo screen 
> > starts, the progess bar gets to localization and then stops with an 
> > internal error message.
> >
> > I have uninstalled FM9 and reinstalled it. Same error.
> 
> And what error might that be? You'll probably get more help if you list it.

And if you tell us what OS you are running on.  
  
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Re: RANT: FM 9.0 -

[Mike Wickham]

And all the people who report bugs with Frame 9 are lying? Lying? Who 
called anyone a liar? I didn't even say that FM9 was bug free. It isn't. I 
merely commented that the FM team has made real changes that all users can 
take advantage of, rather than minor changes useful to only the DITA 
crowd.


Have they finally fixed the issue where you can't use cross-reference in 
text insets?


I don't use text insets, so I'm not sure which issue you mention. There is a 
known issue, where cross-references to text insets don't update, UNLESS you 
first create the cross-ref marker in the inset SOURCE file. The correct 
procedure to prevent this is in FM Help:



===

Insert a cross-reference to a paragraph in a text inset

If you insert a paragraph cross-reference to a text inset, the 
cross-reference marker is sometimes lost when the text inset is updated. To 
prevent the marker from being lost, first insert a cross-reference to the 
paragraph in the text inset's source document.


1. Open the source of the inset by double-clicking the inset and then 
clicking Open Source from the Text Inset Properties panel.


2. Insert a cross-reference to the paragraph anywhere in the source 
document.


3. Delete the cross-reference text. The marker remains.

4. Save the source document, and then in the document that contains the text 
inset, update the text inset by choosing Edit > Update References.


5. Insert a spot cross-reference, this time in the document that contains 
the inset. The cross-reference uses the marker in the updated inset.


===

Have they fixed text insets so they don't bleed into the following 
paragraph?


Again, I'm not sure what you mean, but is this the well-known issue where a 
paragraph format carries over to the next paragraph if an inset anchor buts 
up against the trailing paragraph mark? That is solved simply by putting a 
space between the inset anchor and the trailing paragraph mark.


Mike Wickham


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Re: FM8 compatibility with Windows 7

[obair]

I am using frame 8 in a VM with Windows 7, the VM running on Mac OS X.

Works fine.

Paul


On Dé Máirt, 3 Lúnasa, at 12:28, Steve Johnson wrote:

> Although I don't use Frame daily, I have used Frame 8 on Windows 7
> Professional with no issues.
> 
> On Tue, Aug 3, 2010 at 2:18 PM, Fred Ridder  wrote:
>> 
>> Gang,
>> 
>> Does anyone have solid information on whether or not FrameMaker 8.x is 
>> compatible with Windows 7?
>> One of the engineers in a group I work with just got a shiny new laptop with 
>> Windows 7 (so far our corporate IT people are only allowing Windows 7 on 
>> brand-new machines), and the IT folks insisted that she has to install 
>> FrameMaker 9 rather than FrameMaker 8 because FM8 is not compatible. Of 
>> course, this now causes file compatibility issues since everybody else in 
>> the group still has FrameMaker 8 and can't get FM9 yet because the IT 
>> group's "purchase software" website only offers FM8. Yes, I know she can do 
>> a Save As to save files she works on in FM8 file format, but she tells me 
>> that FrameMaker requires her to change the filename when she does so, and 
>> that causes issues with our version control system. I'd love to have some 
>> solid information I can forward to the IT group to convince them that it 
>> really is OK to install FrameMaker 8 on a Windows 7 machine. (Or I'd like to 
>> know that it is definitively *not* OK so that I can work with this engineer 
>> to come up with a practical a
>>  nd foolproof workaround.)
>> I tried searching for compatibility information on Adobe's website, and the 
>> closest I could come were a couple of pages that told me that FM9 is "now 
>> compatible" with Windows 7. Useless. And I tried searching Microsoft's 
>> website, but the compatibility spreadsheet they provide for "IT pros" 
>> doesn't list *any* version of FrameMaker among the 10543 entries, and their 
>> Windows 7 Compatibility Center only lists FrameMaker 9, and only with the 
>> indication "no information available". Even more useless.
>> -Fred Ridder
>> ___
>> 
>> 
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> 
> 
> -- 
> 
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FM8 compatibility with Windows 7

[obair]

I am using frame 8 in a VM with Windows 7, the VM running on Mac OS X.

Works fine.

Paul


On D? M?irt, 3 L?nasa, at 12:28, Steve Johnson wrote:

> Although I don't use Frame daily, I have used Frame 8 on Windows 7
> Professional with no issues.
> 
> On Tue, Aug 3, 2010 at 2:18 PM, Fred Ridder  wrote:
>> 
>> Gang,
>> 
>> Does anyone have solid information on whether or not FrameMaker 8.x is 
>> compatible with Windows 7?
>> One of the engineers in a group I work with just got a shiny new laptop with 
>> Windows 7 (so far our corporate IT people are only allowing Windows 7 on 
>> brand-new machines), and the IT folks insisted that she has to install 
>> FrameMaker 9 rather than FrameMaker 8 because FM8 is not compatible. Of 
>> course, this now causes file compatibility issues since everybody else in 
>> the group still has FrameMaker 8 and can't get FM9 yet because the IT 
>> group's "purchase software" website only offers FM8. Yes, I know she can do 
>> a Save As to save files she works on in FM8 file format, but she tells me 
>> that FrameMaker requires her to change the filename when she does so, and 
>> that causes issues with our version control system. I'd love to have some 
>> solid information I can forward to the IT group to convince them that it 
>> really is OK to install FrameMaker 8 on a Windows 7 machine. (Or I'd like to 
>> know that it is definitively *not* OK so that I can work with this engineer 
>> to come up with a practical a
>>  nd foolproof workaround.)
>> I tried searching for compatibility information on Adobe's website, and the 
>> closest I could come were a couple of pages that told me that FM9 is "now 
>> compatible" with Windows 7. Useless. And I tried searching Microsoft's 
>> website, but the compatibility spreadsheet they provide for "IT pros" 
>> doesn't list *any* version of FrameMaker among the 10543 entries, and their 
>> Windows 7 Compatibility Center only lists FrameMaker 9, and only with the 
>> indication "no information available". Even more useless.
>> -Fred Ridder
>> ___
>> 
>> 
>> You are currently subscribed to framers as dr_gonzo at pobox.com.
>> 
>> Send list messages to framers at lists.frameusers.com.
>> 
>> To unsubscribe send a blank email to
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>> 
>> Send administrative questions to listadmin at frameusers.com. Visit
>> http://www.frameusers.com/ for more resources and info.
>> 
> 
> 
> 
> -- 
> 
> Steve Johnson, dr_gonzo at pobox.com
> ___
> 
> 
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> 
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> http://www.frameusers.com/ for more resources and info.

RE: FM9 Crashes

[Rick Quatro]

Hi Megha,

That took care of the problem. I renamed the folder and a new one was
created when I launched FrameMaker. Thank you very much for the reply.

Rick

-Original Message-
From: Megha Chaitanya [mailto:me...@adobe.com] 
Sent: Wednesday, August 04, 2010 8:39 AM
To: Rick Quatro
Cc: Megha Chaitanya
Subject: RE: FM9 Crashes

Hi Rick,

It seems that the linguistic folder got corrupted. Pls. delete/rename
%Appdata%\Adobe\Linguist folder and then launch FrameMaker.

Regards,
Megha

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rick Quatro
Sent: Wednesday, August 04, 2010 5:57 PM
To: 'Whites'
Cc: framers@lists.frameusers.com
Subject: RE: FM9 Crashes

I just started having the same problem yesterday. What is the name/location
of the user dictionary? Thank you very much.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
r...@frameexpert.com

*** Frame Automation blog at http://frameautomation.com


IIRC it's a personal/local dictionary problem. There was a thread on this
recently.
I think if you delete your personal dictionary it will solve the problem.
Same thing happened to me several month back.
I don't recall what caused the corruption.
Another bit of buggery in FM9.

Will White

On Aug 3, 2010, at 8:20 AM, Bob Smith wrote:

> 
> Hi,
> 
> A problem has just started on FM9. It does not start. The logo screen
starts, the progess bar gets to localization and then stops with an internal
error message.
> 
> I have uninstalled FM9 and reinstalled it. Same error.
> 
> I have plenty of space on the C: drive, and have run check disk. All my
other applications seem to be running correctly.
> 
> Any suggestions?
> 
> Thanks,
> 
> Bob 
> ___


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Re: FM9 Crashes

[Michael Müller-Hillebrand]

Try:

%appdata%\Adobe\FrameMaker\9

- Michael


Am 04.08.2010 um 14:26 schrieb Rick Quatro:

> I just started having the same problem yesterday. What is the name/location
> of the user dictionary? Thank you very much.
> 
> Rick Quatro
> Carmen Publishing Inc.
> 585-659-8267
> r...@frameexpert.com
> 
> *** Frame Automation blog at http://frameautomation.com
> 
> 
> IIRC it's a personal/local dictionary problem. There was a thread on this
> recently.
> I think if you delete your personal dictionary it will solve the problem.
> Same thing happened to me several month back.
> I don't recall what caused the corruption.
> Another bit of buggery in FM9.
> 
> Will White

--
___
Michael Müller-Hillebrand: Dokumentations-Technologie
Adobe Certified Expert, FrameMaker
Lösungen und Training, FrameScript, XML/XSL, Unicode
Blog: http://cap-studio.de/ - Tel. +49 (9131) 28747





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Re: Trouble with printing PDF file

[Mike Wickham]

This list doesn't allow attachments. The FrameMaker discussion forum at 
forums.adobe.com does, however.


Mike Wickham

- Original Message - 
From: "Carmelo Scaffidi" 

To: 
Sent: Tuesday, August 03, 2010 3:31 PM
Subject: Trouble with printing PDF file



I have created a PDF file from a FrameMaker 8 book. When I try printing the
PDF file the printing operation stops at the same page every time I retry
printing. The same thing occurs when I create a PDF from the file in the
book corresponding to the problem.



Attached is the log file generated by Distiller (version 9 pro). The PDF
file stops printing at page 35. Also attached is a PDF file extracted from
the main file (in this file the print stops at page 4).



Carmelo Scaffidi
Senior Technical Writer

AGFA Inc. - Graphics

5975 Falbourne St.

Mississauga, Ontario L5R 3V8

Tel: +1-905-361-6982 ext. 290
Fax: +1-905-502-0304

 www.agfa.com











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Re: Trouble with printing PDF file

[Art Campbell]

First, can you PDF the problem file by itself, outside the book?

But if it's dieing on the same page consistently, there's something on
the page that's causing the problem.
Check out that page's content -- look at/for graphics, embedded
PostScript instructions, text insets, and similar things.
If you find something that may be causing the problem, delete it
temporarily. For instance, if you have a graphic on that page, remove
it; if there's a text inset, at least open that file so you know it's
present and working.

And you should be aware that this list, as most mailing lists do,
don't permit attachments.

If you don't find an obvious problem, provide some more details on
your environment -- FM version (Help > About > p number), OS,
amount of RAM and so on

Cheers,
Art

Art Campbell
               art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Tue, Aug 3, 2010 at 4:31 PM, Carmelo Scaffidi
 wrote:
> I have created a PDF file from a FrameMaker 8 book. When I try printing the
> PDF file the printing operation stops at the same page every time I retry
> printing. The same thing occurs when I create a PDF from the file in the
> book corresponding to the problem.
>
>
>
> Attached is the log file generated by Distiller (version 9 pro). The PDF
> file stops printing at page 35. Also attached is a PDF file extracted from
> the main file (in this file the print stops at page 4).
>
>
>
> Carmelo Scaffidi
> Senior Technical Writer
>
> AGFA Inc. - Graphics
>
> 5975 Falbourne St.
>
> Mississauga, Ontario L5R 3V8
>
> Tel: +1-905-361-6982 ext. 290
> Fax: +1-905-502-0304
>
>   www.agfa.com
>
>
>
>
> ___
>
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RE: FM9 Crashes

[Rick Quatro]

I just started having the same problem yesterday. What is the name/location
of the user dictionary? Thank you very much.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
r...@frameexpert.com

*** Frame Automation blog at http://frameautomation.com


IIRC it's a personal/local dictionary problem. There was a thread on this
recently.
I think if you delete your personal dictionary it will solve the problem.
Same thing happened to me several month back.
I don't recall what caused the corruption.
Another bit of buggery in FM9.

Will White

On Aug 3, 2010, at 8:20 AM, Bob Smith wrote:

> 
> Hi,
> 
> A problem has just started on FM9. It does not start. The logo screen
starts, the progess bar gets to localization and then stops with an internal
error message.
> 
> I have uninstalled FM9 and reinstalled it. Same error.
> 
> I have plenty of space on the C: drive, and have run check disk. All my
other applications seem to be running correctly.
> 
> Any suggestions?
> 
> Thanks,
> 
> Bob 
> ___


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RANT: FM 9.0 -

[Steve Johnson]

And all the people who report bugs with Frame 9 are lying? Have they
finally fixed the issue where you can't use cross-reference in text
insets?

Have they fixed text insets so they don't bleed into the following paragraph?

Ah, not to worry. As long as the pods are up all is well in the world.

On Wed, Aug 4, 2010 at 12:13 AM, Mike Wickham  wrote:
>> You should post this where it has a chance of doing some good, on the
>> Adobe forum. My understanding is that Frame 9 was developed entirely
>> overseas, safely away from anyone who might give them adverse but
>> useful feedback.
>
>> It's a big company thing to do: play up the window dressing without
>> fussing too much with anything else.
>
> I wouldn't call it window dressing. I work with a lot of graphics in my
> documents. The Anchored Frame dialog, Object Properties, Runaround
> Properties other other dialogue boxes can now stay on screen for easy
> access. The Inset pod lists all graphics in a document and makes it easy to
> jump to them. There's also a Fonts pod that lists fonts in a document and
> makes it easy to substitute different fonts. You can set up workspaces that
> display only the panels/pods you want and change workspaces with a click.
> And more.
>
> I sure wouldn't besmirch the gang in India for their work on FM. Look at all
> the changes they've made in versions 8.0 and 9.0.-- like Unicode, for
> starters. ?Compared to when development was in the U.S., you can see things
> happening. I've been using FM since version 6.0. Versions 7.0, 7.1, and 7.2
> were so little different that few upgraded. If you didn't use DITA, there
> wasn't much sense in it. And when we've reported bugs, the Indian gang has
> actually responded, worked with us, and fixed most of them. They've been
> quiet lately. No doubt they've been busy reading the next new version. Based
> on past cycles, it's due out anytime. I look forward to it.
>
> Mike Wickham
>
>
> ___
>
>
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-- 

Steve Johnson, dr_gonzo at pobox.com

RANT: FM 9.0 -

[Mike Wickham]

> You should post this where it has a chance of doing some good, on the
> Adobe forum. My understanding is that Frame 9 was developed entirely
> overseas, safely away from anyone who might give them adverse but
> useful feedback.

> It's a big company thing to do: play up the window dressing without
> fussing too much with anything else.

I wouldn't call it window dressing. I work with a lot of graphics in my 
documents. The Anchored Frame dialog, Object Properties, Runaround 
Properties other other dialogue boxes can now stay on screen for easy 
access. The Inset pod lists all graphics in a document and makes it easy to 
jump to them. There's also a Fonts pod that lists fonts in a document and 
makes it easy to substitute different fonts. You can set up workspaces that 
display only the panels/pods you want and change workspaces with a click. 
And more.

I sure wouldn't besmirch the gang in India for their work on FM. Look at all 
the changes they've made in versions 8.0 and 9.0.-- like Unicode, for 
starters.  Compared to when development was in the U.S., you can see things 
happening. I've been using FM since version 6.0. Versions 7.0, 7.1, and 7.2 
were so little different that few upgraded. If you didn't use DITA, there 
wasn't much sense in it. And when we've reported bugs, the Indian gang has 
actually responded, worked with us, and fixed most of them. They've been 
quiet lately. No doubt they've been busy reading the next new version. Based 
on past cycles, it's due out anytime. I look forward to it.

Mike Wickham

Trouble with printing PDF file

[Steve Johnson]

I see nothing attached. Try copying in the log file.

By "printing" the PDF, you mean creating the PS or TPS file, correct?

Try googling the error or posting it on the Adobe Acrobat forum.

On Tue, Aug 3, 2010 at 3:31 PM, Carmelo Scaffidi
 wrote:
> I have created a PDF file from a FrameMaker 8 book. When I try printing the
> PDF file the printing operation stops at the same page every time I retry
> printing. The same thing occurs when I create a PDF from the file in the
> book corresponding to the problem.
>
>
>
> Attached is the log file generated by Distiller (version 9 pro). The PDF
> file stops printing at page 35. Also attached is a PDF file extracted from
> the main file (in this file the print stops at page 4).
>
>
>
> Carmelo Scaffidi
> Senior Technical Writer
>
> AGFA Inc. - Graphics
>
> 5975 Falbourne St.
>
> Mississauga, Ontario L5R 3V8
>
> Tel: +1-905-361-6982 ext. 290
> Fax: +1-905-502-0304
>
> ? www.agfa.com
>
>
>
>
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-- 

Steve Johnson, dr_gonzo at pobox.com