Fwd: PDF Distribution: Packaging with Product versus Internet Access

2010-09-04 Thread Joseph Lorenzini
Hi all,

I publish hundreds of pages of documentation using FrameMaker. I also use
Robohelp to generate help systems.

Does anyone know of IT companies that ONLY distribute documents about their
products via the internet and are NO longer distributing documentation by
installing it with the product? Off the top of my head, I believe Microsoft
and Adobe do this with some of their products.

For a variety of reasons, I am considering moving away from bundling
documents with the software's installation package and instead only
distributing the docs via a internet portal. If I did this, I would no
longer be at the mercy of the engineering team's agile development life
cycle.  This means I would 1) have significantly more time to document
features 2) the code is frozen so features will always be completed by the
time I start documenting them and out of date screenshots would be a thing
of the past and 3) SMEs would have more time to review my documents.

However, to make this sell to project management, I need some evidence that
other IT companies are ONLY distributing documents via the internet and are
NO longer distributing documentation by installing it with the product.

Sincerely,
Joseph Lorenzini
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Fwd: PDF Distribution: Packaging with Product versus Internet Access

2010-09-04 Thread Joseph Lorenzini
Hi all,

I publish hundreds of pages of documentation using FrameMaker. I also use
Robohelp to generate help systems.

Does anyone know of IT companies that ONLY distribute documents about their
products via the internet and are NO longer distributing documentation by
installing it with the product? Off the top of my head, I believe Microsoft
and Adobe do this with some of their products.

For a variety of reasons, I am considering moving away from bundling
documents with the software's installation package and instead only
distributing the docs via a internet portal. If I did this, I would no
longer be at the mercy of the engineering team's agile development life
cycle.  This means I would 1) have significantly more time to document
features 2) the code is frozen so features will always be completed by the
time I start documenting them and out of date screenshots would be a thing
of the past and 3) SMEs would have more time to review my documents.

However, to make this sell to project management, I need some evidence that
other IT companies are ONLY distributing documents via the internet and are
NO longer distributing documentation by installing it with the product.

Sincerely,
Joseph Lorenzini


Re: Missing graphics links

2010-09-04 Thread Steve Johnson
If this is really what you did:

"I recently copied the main folder with the Frame files and the
graphics folders - all together - into a new folder and changed the
name on the new folder."

That's how you broke it. You took Frame files with graphics in a
different folder and copied them all into the same folder? Why don't
you go back and fix that, then you won't have anything else to worry
about?

If you don't fix what you did wrong, all you should have to do is open
each Frame file, when it asks where the graphic is, point to the new
location and update it to use the new location. You will have to do
this for every Frame file in the book.

Although if this is also true you can't even do that:

"Since I am now making another version of the same book - nearly the
same info - I have also changed the name of the file in the new
folder."

What file? the graphics files? You moved all the files into one folder
then changed the names of all the graphics files and you expected that
to work??


On Fri, Sep 3, 2010 at 9:19 AM,   wrote:
>
>
>
>
> Hi,
>
>
>
> I'm using Frame 7.2 on Windows XP
>
>
>
> I recently copied the main folder with the Frame files and the graphics 
> folders - all together - into a new folder and changed the name on the new 
> folder.
>
> I'm now working for a retail store chain.
>
>
>
>
>
> When I open the Frame files in the new folder, it comes up with missing 
> graphics.  I thought as long as I copied all of the original files and 
> graphics together at the same time, this problem would be avoided.
>
>
>
> Since I am now making another version of the same book - nearly the same info 
> - I have also changed the name of the file in the new folder.
>
>     (I'll want to ask about Conditional text later.)
>
>
>
>
>
> I read the section in the Frame 7 Reference book (ya know, the big book).
>
> Now, how to reconnect the graphics?
>
>
>
> It seems I should click on "update to new path" - but I'm not sure what file 
> name goes into which box.
>
> I know, this should be done with blinders on, but -- oh well,   any advice 
> will be appreciated.
>
>
>
>
>
> Thanks,
>
> Sue Curtzwiler
> ___
>
>
> You are currently subscribed to framers as dr_go...@pobox.com.
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-- 

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Re: Disappearing conditions in x-refs

2010-09-04 Thread Steve Johnson
What do you mean by this:

" e.g.  "Installing the Client" on page 82 -- is conditioned Print Only.
Update the book file and show Help Only. You may get 'on page 82' or the
entire x-ref now unconditional. The problem appears to be cumulative."

You mean you're still in Frame correct, and not processing the help?

If so then you probably have two cross references, one for the heading
and one for the page number and your condition tag ends with the
heading.

And this doesn't mean much:

"> Some complexity was engineered into the the x-ref definition (by a wizard
> long ago gone), so that Webworks could omit page references,"

Please explain. WebWorks will omit page number references all on its
own. You don't need "a wizard" to do that.

On Thu, Sep 2, 2010 at 4:44 PM, Danny Lombardi  wrote:
> Hi folks,
>
> Parts of our x-refs lose their conditioning whenever we update the book.
> Does this ring any bells for anyone?
>
> e.g.
> "Installing the Client" on page 82 -- is conditioned Print Only.
> Update the book file and show Help Only. You may get 'on page 82' or the
> entire x-ref now unconditional. The problem appears to be cumulative. The
> more you update, the worse the problem gets.
>
> We generate many single-source projects, but only one has ever exhibited
> this problem. Same template. The x-ref definitions are the same across the
> projects. Interestingly, it is our biggest document (of course!).
>
> Some complexity was engineered into the the x-ref definition (by a wizard
> long ago gone), so that Webworks could omit page references, but I thought
> I'd put this out there to see if it's a known issue in Frame rather than a
> result of some corruption in the file itself.
>
> FrameMaker 7.0 on XP
>
> Many thanks,
> Danny Lombardi
> Open Text
> ___
>
>
> You are currently subscribed to framers as dr_go...@pobox.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
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> framers-unsubscr...@lists.frameusers.com
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>
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> http://www.frameusers.com/ for more resources and info.
>



-- 

Steve Johnson, dr_go...@pobox.com
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