On educational discounts documentation issues

2012-08-01 Thread Rob Shell
Hi Framers:
Down here in South Africa I have been trying to get educational discounts
for Frame products, like TC4, but so far no luck, but then the fat lady has
not sung her FM11 aria yet.
There is a long-term, industry-wide aversion to full print documentation.
This is a great pity. I am sure this knowledge gap restricts market share of
those companies who churn out expensive but undocumented versions of
fantastic programs.
If the corporation dedicated a professional writer to do a full manual of
its product, the product might  take off, but no accountant would allow that
as there would not be an immediate return on the balance sheet.  Much easier
to upgrade a pdf manual. 

By the way, anyone looked at the adobe pdf manuals? They are good, but when
you turn to the index (yes, just one) they are incredibly feeble.
Ununderstandable from one of the industry`s best indexing programs.

Would not know where to start? Well I think this listserv's archive would be
a pretty good place to start.  Even a list of common problems and their
solutions might make for a significant missing manual.

I also do not understand why nobody from Adobe watches this space and
comments. Disconcerting to say the least. Cobbler, keep to your last.


Rob Shell

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd





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RE: On educational discounts documentation issues

2012-08-01 Thread Combs, Richard
Rob Shell wrote:
 
 I also do not understand why nobody from Adobe watches this space and
 comments. Disconcerting to say the least. Cobbler, keep to your last.

I count four posts from Adobe Framemaker employees in the past week. 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--





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Template Override Madness

2012-08-01 Thread Nancy Allison
Hi, all.

I have been struggling with the Remove Overrides issue with the cover page 
template for our user guides. It has a busy first page with a lot of text 
flows, graphics, variables, etc.

I could not identify the variation between the body page and the master page, 
so I decided to create a brand new file based on the template file. If the new 
one was clean, I would ditch the original and rename this one as the template 
file.

I created a new file and it looked great -- but it stiill has overrides! The 
new file should use the master page as the basis for the body cover page, 
correct? And since I haven't touched the brand new body cover page, I can't 
have created any overrides. Yes

NO! I still get the message.

Other than flipping back and forth between the Body page and the Master page in 
the original template file and hoping to spot the difference, I have no idea 
how to fix this. 

All suggestions gratefully received.

--Nancy
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Re: Template Override Madness

2012-08-01 Thread Nancy Allison
Sorry, should have said I am using FM 10 in a Win 7 environment.

--Nancy
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Re: Re: Template Override Madness

2012-08-01 Thread Nancy Allison
Further update:
 
I downloaded, installed, and ran HuntOverrides and fixed all paragraph 
overrides. A very nice tool! (http://www.freeframers.org/freeware/cud/).
 
However, it did not solve the problem. I suppose there must be other overrides, 
such as tweaked text frames, still in play. I don't know how to identify them, 
nor does creating a new document based on the template eliminate them.
 
--Nancy
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RE: Template Override Madness

2012-08-01 Thread Fred Ridder

When FrameMaker complains about overrides in relation to master pages, it is 
not talking about character format or paragraph format overides. Instead, it is 
talking about page layout overrides, such as the number, dimensions, and/or 
position of text frames, room for sideheads, etc. 
 
-Fred Ridder
 

 Date: Wed, 1 Aug 2012 15:24:32 -0500
 From: ma...@verizon.net
 To: framers@lists.frameusers.com
 Subject: Re: Re: Template Override Madness
 
 Further update:
 
 I downloaded, installed, and ran HuntOverrides and fixed all paragraph 
 overrides. A very nice tool! (http://www.freeframers.org/freeware/cud/).
 
 However, it did not solve the problem. I suppose there must be other 
 overrides, such as tweaked text frames, still in play. I don't know how to 
 identify them, nor does creating a new document based on the template 
 eliminate them.
 
 --Nancy
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Deleting conditions across a book - Frame 10

2012-08-01 Thread Laura Fergusson
Hi all

Does anyone know of a way to delete conditional tags across a book using Frame 
10?
I used the PGF Whopper plugin for Frame 8 but can't find anything for version 
10.
I know you can go into each file and delete each tag individually but it's very 
time consuming.

Thanks in advance

Laura

Laura Fergusson
Technical Author
Digital Barriers | Video Management Systems
Mid Breich Farm | Westwood | West Calder | West Lothian EH55 8PL | United 
Kingdom
T +44 (0) 3300 881884 | F +44 870 490 1557
E laura.fergus...@digitalbarriers.com

www.digitalbarriers.com | www.codestuff.net

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templates showing usage WAS: Hello (FM 11 Documentation)

2012-08-01 Thread Craig Ede
I think David is really right on the money with these comments on the
templates. Let's hope the Adobe is listening on this one. They could get
started now, releasing them periodically. Then by FM 12 they would have a
real bang-up set of them to come out with the new release. In fact, they
could set up a place where such things could be contributed for review and
modification by their engineers (if they saw fit).

Craig Ede

-Original Message-

What I think gives more bang for the buck--again, assuming we can't have
it all--is doing more and better work on the provided templates.


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RE: educational pricing

2012-08-01 Thread Kapil Verma
Hello Everyone,

I am the product manager for FrameMaker and I wanted to clear the confusion 
around educational pricing for FrameMaker. Here is some information you will 
find useful

*   Adobe tech comm products are NOT eligible for the ADOBE STUDENT - 
TEACHER pricing (this applies to several other Adobe products as well). 
*   The good news is that TCS 4, FM 11, RH 10 continue to be offered in the 
EDUCATION segment via LICENSING ONLY channel, so that educational institutions 
can purchase in bulk at discounted rates. Please visit the Adobe Education 
Volume Licensing website for more details: 
http://www.adobe.com/volume-licensing/education/transactional-licensing-program.html
 
*   FM 11 can be purchased @ the discounted rate of US$399 under the 
EDUCATION LICENSING program in NA here: 
http://volumelicensing.adobe.com/store/adbeedus/en_US/DisplayProductDetailsPage/productID.252400300
  
*   Please visit the Adobe EDUCATION LICENSING STORE home page in NA for a 
list of all the Adobe products offered at discounted rates: 
http://volumelicensing.adobe.com/store/adbeedus/DisplayCategoryProductListPage/categoryID.55438900
  

Please feel free to reach out to the following folks for any NA sales related 
queries.
*   Tom Aldous, Director - Product Evangelism  Business Development, 
(Cell) 508-386-6943, tald...@adobe.com 
*   Tom Deem, Manager - Business Development, (Office) 206-675-7076, (Cell) 
206-240-8810, td...@adobe.com 
*   David Keever, Manager - Business Development, (Cell) 919-218-7497, 
dkee...@adobe.com 
*   Dustin Vaughn, Manager - Business Development, dvau...@adobe.com

Hope it clarifies the confusion.

Regards,
Kapil Verma



-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeremy H. Griffith
Sent: Tuesday, July 31, 2012 5:41 AM
To: framers@lists.frameusers.com
Subject: Re: educational pricing

On Mon, 30 Jul 2012 10:30:01 -0700, Cal Callahan cala...@san.rr.com wrote:

Rick's right as usual. I'm an unemployed (but studious) tech writer who 
will not be upgrading anytime soon.

Mif2Go still has educational pricing, and it's hard to beat.  The discount is 
100%.  ;-)  It applies to students, faculty, and staff.

We have the same deal for unemployed, for underemployed consultants (you decide 
if you are), for most nonprofits, and for developers and documenters of FOSS.

To use this free offer, create an account on:
  http://mif2go.com
and in the Bio, include a few words about which group of free users you're in.  
Or use the form in the left menu after your account is activated, under Free 
offer.  Note that our free users are fully supported, same as paid.

And if you do get FM 11, Mif2Go does support it, along with every Frame version 
since 5.5.6, on every Windows version since NT, including in VMs.

Enjoy!

-- Jeremy H. Griffith, at Omni Systems Inc.
  jer...@omsys.comhttp://mif2go.com/
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On educational discounts & documentation issues

2012-08-01 Thread Combs, Richard
Rob Shell wrote:

> I also do not understand why nobody from Adobe watches this space and
> comments. Disconcerting to say the least. Cobbler, keep to your last.

I count four posts from Adobe Framemaker employees in the past week. 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--







Template Override Madness

2012-08-01 Thread Nancy Allison
Hi, all.

I have been struggling with the "Remove Overrides" issue with the cover page 
template for our user guides. It has a busy first page with a lot of text 
flows, graphics, variables, etc.

I could not identify the variation between the body page and the master page, 
so I decided to create a brand new file based on the template file. If the new 
one was clean, I would ditch the original and rename this one as the template 
file.

I created a new file and it looked great -- but it stiill has overrides! The 
new file should use the master page as the basis for the body cover page, 
correct? And since I haven't touched the brand new body cover page, I can't 
have created any overrides. Yes

NO! I still get the message.

Other than flipping back and forth between the Body page and the Master page in 
the original template file and hoping to spot the difference, I have no idea 
how to fix this. 

All suggestions gratefully received.

--Nancy


Template Override Madness

2012-08-01 Thread Nancy Allison
Sorry, should have said I am using FM 10 in a Win 7 environment.

--Nancy


Template Override Madness

2012-08-01 Thread Nancy Allison
Further update:

I downloaded, installed, and ran HuntOverrides and fixed all paragraph 
overrides. A very nice tool! (http://www.freeframers.org/freeware/cud/).

However, it did not solve the problem. I suppose there must be other overrides, 
such as tweaked text frames, still in play. I don't know how to identify them, 
nor does creating a new document based on the template eliminate them.

--Nancy


Template Override Madness

2012-08-01 Thread Fred Ridder

When FrameMaker complains about overrides in relation to master pages, it is 
not talking about character format or paragraph format overides. Instead, it is 
talking about page layout overrides, such as the number, dimensions, and/or 
position of text frames, room for sideheads, etc. 

-Fred Ridder


> Date: Wed, 1 Aug 2012 15:24:32 -0500
> From: maker at verizon.net
> To: framers at lists.frameusers.com
> Subject: Re: Re: Template Override Madness
> 
> Further update:
> 
> I downloaded, installed, and ran HuntOverrides and fixed all paragraph 
> overrides. A very nice tool! (http://www.freeframers.org/freeware/cud/).
> 
> However, it did not solve the problem. I suppose there must be other 
> overrides, such as tweaked text frames, still in play. I don't know how to 
> identify them, nor does creating a new document based on the template 
> eliminate them.
> 
> --Nancy

-- next part --
An HTML attachment was scrubbed...
URL: 
<http://lists.frameusers.com/pipermail/framers/attachments/20120801/015dcc72/attachment.html>


educational pricing

2012-08-01 Thread Kapil Verma
Hello Everyone,

I am the product manager for FrameMaker and I wanted to clear the confusion 
around educational pricing for FrameMaker. Here is some information you will 
find useful

*   Adobe tech comm products are NOT eligible for the ADOBE STUDENT - 
TEACHER pricing (this applies to several other Adobe products as well). 
*   The good news is that TCS 4, FM 11, RH 10 continue to be offered in the 
EDUCATION segment via LICENSING ONLY channel, so that educational institutions 
can purchase in bulk at discounted rates. Please visit the Adobe Education 
Volume Licensing website for more details: 
http://www.adobe.com/volume-licensing/education/transactional-licensing-program.html
 
*   FM 11 can be purchased @ the discounted rate of US$399 under the 
EDUCATION LICENSING program in NA here: 
http://volumelicensing.adobe.com/store/adbeedus/en_US/DisplayProductDetailsPage/productID.252400300
  
*   Please visit the Adobe EDUCATION LICENSING STORE home page in NA for a 
list of all the Adobe products offered at discounted rates: 
http://volumelicensing.adobe.com/store/adbeedus/DisplayCategoryProductListPage/categoryID.55438900
  

Please feel free to reach out to the following folks for any NA sales related 
queries.
*   Tom Aldous, Director - Product Evangelism & Business Development, 
(Cell) 508-386-6943, taldous at adobe.com 
*   Tom Deem, Manager - Business Development, (Office) 206-675-7076, (Cell) 
206-240-8810, tdeem at adobe.com 
*   David Keever, Manager - Business Development, (Cell) 919-218-7497, 
dkeever at adobe.com 
*   Dustin Vaughn, Manager - Business Development, dvaughn at adobe.com

Hope it clarifies the confusion.

Regards,
Kapil Verma



-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeremy H. Griffith
Sent: Tuesday, July 31, 2012 5:41 AM
To: framers at lists.frameusers.com
Subject: Re: educational pricing

On Mon, 30 Jul 2012 10:30:01 -0700, Cal Callahan  wrote:

>Rick's right as usual. I'm an unemployed (but studious) tech writer who 
>will not be upgrading anytime soon.

Mif2Go still has educational pricing, and it's hard to beat.  The discount is 
100%.  ;-)  It applies to students, faculty, and staff.

We have the same deal for unemployed, for underemployed consultants (you decide 
if you are), for most nonprofits, and for developers and documenters of FOSS.

To use this free offer, create an account on:
  http://mif2go.com
and in the Bio, include a few words about which group of free users you're in.  
Or use the form in the left menu after your account is activated, under "Free 
offer".  Note that our free users are fully supported, same as paid.

And if you do get FM 11, Mif2Go does support it, along with every Frame version 
since 5.5.6, on every Windows version since NT, including in VMs.

Enjoy!

-- Jeremy H. Griffith, at Omni Systems Inc.
  http://mif2go.com/
___


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Template Override Madness

2012-08-01 Thread Robert Lauriston
You're sure the overrides aren't on the master or reference pages?

When I was cleaning up some legacy docs in FM10 recently, I found that
any time a character tag was applied to a whole paragraph it would
show up as an override. The only way I know to stop that is a kludge:
add a space at the end of the paragraph and close the character tag
before it. Alternatively, create additional paragraph tags.

On Wed, Aug 1, 2012 at 1:24 PM, Nancy Allison  wrote:
> Further update:
>
> I downloaded, installed, and ran HuntOverrides and fixed all paragraph 
> overrides. A very nice tool! (http://www.freeframers.org/freeware/cud/).
>
> However, it did not solve the problem. I suppose there must be other 
> overrides, such as tweaked text frames, still in play. I don't know how to 
> identify them, nor does creating a new document based on the template 
> eliminate them.


On educational discounts & documentation issues

2012-08-01 Thread Rob Shell
Hi Framers:
Down here in South Africa I have been trying to get educational discounts
for Frame products, like TC4, but so far no luck, but then the fat lady has
not sung her FM11 aria yet.
There is a long-term, industry-wide aversion to full print documentation.
This is a great pity. I am sure this knowledge gap restricts market share of
those companies who churn out expensive but undocumented versions of
fantastic programs.
If the corporation dedicated a professional writer to do a full manual of
its product, the product might  take off, but no accountant would allow that
as there would not be an immediate return on the balance sheet.  Much easier
to upgrade a pdf manual. 

By the way, anyone looked at the adobe pdf manuals? They are good, but when
you turn to the index (yes, just one) they are incredibly feeble.
Ununderstandable from one of the industry`s best indexing programs.

Would not know where to start? Well I think this listserv's archive would be
a pretty good place to start.  Even a list of common problems and their
solutions might make for a significant "missing" manual.

I also do not understand why nobody from Adobe watches this space and
comments. Disconcerting to say the least. Cobbler, keep to your last.


Rob Shell

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd