educational pricing

[Alan T Litchfield]

I assume NA means USA?

I was already aware that other places are selectively omitted from 
buying at such rates.

Still waiting for my notice for the FM11 upgrade too, by the way.

Alan

On 1/08/12 6:51 PM, Kapil Verma wrote:
> Hello Everyone,
>
> I am the product manager for FrameMaker and I wanted to clear the confusion 
> around educational pricing for FrameMaker. Here is some information you will 
> find useful
>
> * Adobe tech comm products are NOT eligible for the ADOBE STUDENT - 
> TEACHER pricing (this applies to several other Adobe products as well).
> * The good news is that TCS 4, FM 11, RH 10 continue to be offered in the 
> EDUCATION segment via LICENSING ONLY channel, so that educational 
> institutions can purchase in bulk at discounted rates. Please visit the Adobe 
> Education Volume Licensing website for more details: 
> http://www.adobe.com/volume-licensing/education/transactional-licensing-program.html
> * FM 11 can be purchased @ the discounted rate of US$399 under the 
> EDUCATION LICENSING program in NA here: 
> http://volumelicensing.adobe.com/store/adbeedus/en_US/DisplayProductDetailsPage/productID.252400300
> * Please visit the Adobe EDUCATION LICENSING STORE home page in NA for a 
> list of all the Adobe products offered at discounted rates: 
> http://volumelicensing.adobe.com/store/adbeedus/DisplayCategoryProductListPage/categoryID.55438900
>
> Please feel free to reach out to the following folks for any NA sales related 
> queries.
> * Tom Aldous, Director - Product Evangelism & Business Development, 
> (Cell) 508-386-6943, taldous at adobe.com
> * Tom Deem, Manager - Business Development, (Office) 206-675-7076, (Cell) 
> 206-240-8810, tdeem at adobe.com
> * David Keever, Manager - Business Development, (Cell) 919-218-7497, 
> dkeever at adobe.com
> * Dustin Vaughn, Manager - Business Development, dvaughn at adobe.com
>
> Hope it clarifies the confusion.
>
> Regards,
> Kapil Verma
>
>
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
> lists.frameusers.com] On Behalf Of Jeremy H. Griffith
> Sent: Tuesday, July 31, 2012 5:41 AM
> To: framers at lists.frameusers.com
> Subject: Re: educational pricing
>
> On Mon, 30 Jul 2012 10:30:01 -0700, Cal Callahan  
> wrote:
>
>> Rick's right as usual. I'm an unemployed (but studious) tech writer who
>> will not be upgrading anytime soon.
>
> Mif2Go still has educational pricing, and it's hard to beat.  The discount is 
> 100%.  ;-)  It applies to students, faculty, and staff.
>
> We have the same deal for unemployed, for underemployed consultants (you 
> decide if you are), for most nonprofits, and for developers and documenters 
> of FOSS.
>
> To use this free offer, create an account on:
>http://mif2go.com
> and in the Bio, include a few words about which group of free users you're 
> in.  Or use the form in the left menu after your account is activated, under 
> "Free offer".  Note that our free users are fully supported, same as paid.
>
> And if you do get FM 11, Mif2Go does support it, along with every Frame 
> version since 5.5.6, on every Windows version since NT, including in VMs.
>
> Enjoy!
>
> -- Jeremy H. Griffith, at Omni Systems Inc.
>http://mif2go.com/
> ___
>
>
> You are currently subscribed to framers as kverma at adobe.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/kverma%40adobe.com
>
> Send administrative questions to listadmin at frameusers.com. Visit 
> http://www.frameusers.com/ for more resources and info.
> ___
>
>
> You are currently subscribed to framers as alan at alphabyte.co.nz.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
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>
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> http://www.frameusers.com/ for more resources and info.
>

-- 
AlphaByte
PO Box 1941, Auckland
http://www.alphabyte.co.nz

Frame-10 (AdoTecCom-3.5) Structured Applicaton help

[Richard Doll]

Structured Framers,

I'm an "old" 76er who has been creating 4.5-5K pp/year with versions 4 thru 
7.2 for umpteen years and now have a BIG prob.
Previous to the current dilemma, about a month ago I did order the 
AdobeTechCommSuite 3.5 and have it installed on a Win-64bit Sys.
7.2 does not want to fly any more (I think some required frame-sys file has 
been deleted).

These catalog pages begin with provided ".sgm" text files (1 file per 
section / ea. sec.varying 48 to 260 pages).
The pages have  95% of which have "framed images", and table 
columns which vary 3 to 16 columns.
Their is a lot of  "hand makeup decisions" to determine the need of being a 
1-col. page or a 2-col. page and the need for hand-placement of "continued 
from/to" lines, pdf-ads and filler pages and when completed . . . several 
indexes (a 2-col. and a 5-col being 12 or 64pp) needing to be sorted and 
concatenated.

--

The IMMEDIATE  issue is . . . getting Frame-10 to convert (via the Apps) the 
data from SGML-//HaL and O'Reilly to Frame.

Seeking "paid" help . . . to fix/heal the required "applications" - (4 of 
them) to function in Frame-10.

If interested . . . please, please, plea, pl, respond.

Adobe's response - thus far - has been to email a pdf of the current 
Structure-manual . . . which I have yet to receive.



best to all,

dick doll
317.539.4857
sgmlindy at tds.net 

templates showing usage WAS: Hello (FM 11 Documentation)

[Robert Lauriston]

First, Adobe would have to develop a template feature. You can kludge
something like templates but it's clunky and undocumented, especially
with regard to TOCs and other generated files.

On Tue, Jul 31, 2012 at 11:21 AM, Craig Ede  wrote:
> I think David is really right on the money with these comments on the
> templates. Let's hope the Adobe is listening on this one. They could get
> started now, releasing them periodically. Then by FM 12 they would have a
> real bang-up set of them to come out with the new release. ...

Bruce Foster's FrameMaker Archive Program

[Abungu, Salome (TTI Mpls)]

Is there a new version of the FrameMaker archive program available? I remember 
that someone was working on it at one point. I just didn't know if it is 
available. We are about to upgrade to FrameMaker 11. Any information you can 
provide is helpful.

Thank you!

Salome



_

Salome Abungu
Technical Writer
Engineering Services Department

Thiele Technologies
315 27th Avenue, NE
Minneapolis, MN 55418
Phone: (612) 782-3617
E-mail: salome.abungu at thieletech.com<mailto:salome.abungu at thieletech.com>
Website: www.thieletech.com<http://www.thieletech.com/>

P "Go Green: Keep It on the Screen!" Please do not print this email unless it 
is necessary.


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Upgrade to TCS 4 for subscription holders

[Coe, David E]

My group purchased TCS3.5 and a support plan with 2-year free upgrades on April 
27, 2012, since this is a new product for us we wanted to purchase the latest 
version. After seeing this post, I inquired from Adobe why we did not get an 
upgrade notification. Their first answer was that TCS 4 was released on April 
26, 2012 and the upgrade notification went out this same day, the day before we 
purchased TCS 3.5. Their answer as to why we purchased TCS 3.5, that was 
version we requested (not once did they try to upsell to the newer version). We 
did not know that it was even available to purchase until I saw this post, 
Adobe did not bother to let us know then nor did they mention it in the 6-weeks 
of multiple support calls after we purchased TCS 3.5. During that timeframe, 
their website did not even mention TCS 4 it still had TCS 3.5 displayed.  After 
some tailchasing, they had to push our request up the line and we finally got 
the upgrade license today.

It's sad that we, the users, have to find out through user support forums to 
get service and upgrade notices that we paid top-dollar for Adobe to provide to 
us.

David Coe
Sr. Technical Editor


General Dynamics Information Technology
National and Homeland Security Division
Integrated Security & Instrumentation Solutions - Live Training Ranges
12249 Science Drive, Suite 130
Orlando, Florida  32826



From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of LGLists
Sent: Friday, July 27, 2012 7:52 PM
To: framers at lists.frameusers.com
Subject: Upgrade to TCS 4 for subscription holders

Framers,

I purchased the full TCS subscription last year and thought I'd get immediate 
notification of upgrades. I've not seen anything and checked my LWS (licensing) 
account yesterday. Nothing there either.

I've emailed to two Adobe addresses over the last couple of days, but no 
response.

Anyone else a subscriber and know how this works? Anyone received notification 
on a subscription?

Thanks!


~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com<http://www.techcomplus.com/>
303-450-9076 or 800-500-3144
Tutorials, "show me" demos, user guides, help, FrameMaker and WebWorks 
ePublisher templates


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Frame-10 (AdoTecCom-3.5) Structured Applicaton help

[Richard Doll]

Structured Framers,

I'm an "old" 76er who has been creating 4.5-5K pp/year with versions 4 thru 
7.2 for umpteen years and now have a BIG prob.
Previous to the current dilemma, about a month ago I did order the 
AdobeTechCommSuite 3.5 and have it installed on a Win-64bit Sys.
7.2 does not want to fly any more (I think some required frame-sys file has 
been deleted).


These catalog pages begin with provided ".sgm" text files (1 file per 
section / ea. sec.varying 48 to 260 pages).
The pages have  95% of which have "framed images", and table 
columns which vary 3 to 16 columns.
Their is a lot of  "hand makeup decisions" to determine the need of being a 
1-col. page or a 2-col. page and the need for hand-placement of "continued 
from/to" lines, pdf-ads and filler pages and when completed . . . several 
indexes (a 2-col. and a 5-col being 12 or 64pp) needing to be sorted and 
concatenated.


--

The IMMEDIATE  issue is . . . getting Frame-10 to convert (via the Apps) the 
data from SGML-//HaL and O'Reilly to Frame.


Seeking "paid" help . . . to fix/heal the required "applications" - (4 of 
them) to function in Frame-10.


If interested . . . please, please, plea, pl, respond.

Adobe's response - thus far - has been to email a pdf of the current 
Structure-manual . . . which I have yet to receive.




best to all,

dick doll
317.539.4857
sgmli...@tds.net 


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An apology to Adobe staff who have helped others and to Dov Isaacs who, have contributed mightily to this list.

[Rob Shell]

Hi Framers.
An apology to Adobe staff who have helped others, [but not me!}  and
especially to Dov Isaacs and others who have contributed mightily to this
list.

What I would like to reiterate and why I keep complaining is that pricey
revisions which do not really improve stability are extremely hard to
swallow. I am not simply criticizing for the sake of mouthing off. I earn my
living with FM9 and I am not going anywhere else.

I believe that that much FrameMaker information is locked away from users.
For example, how would the FM user interpret the following set of error
messages which I received today?
Framemaker error
 9004
8847891
5207138
5269791

Would the Adobe Forums help? No post on the forum for these.
Would Google help? No hits
Would the manuals help? Hell, no

I have spent a lifetime working on computers in every conceivable situation
from mainframes to laptops and I know what a good manual is. Alas,
FrameMaker does not have one.
An example of a bad manual might be the IBM JCL manual [Job control
language] while a good manual might be the SPSS manual. {Statistical
Package] Perhaps the best software manual ever written.

As Software manufacturers retreated from print manuals, a market gap opened
for the "missing" manuals.  These increased the cost of the product and
simply are not good enough except to start.

Since we pay top dollar for Adobe products, perhaps we can be assured of a
review of their manual policy.

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd



***

Deleting conditions across a book - Frame 10

[Mueller, Klaus]

Hello Laura,

If you are using FrameScript, you may want to take a look at the script 
"RemoveConditions":
http://www.i-frame.itl.info/en/feature-description/i-frame-modules/quality-pack/remove-conditions.html

Kind regards

Klaus M?ller
itl AG<http://www.itl.eu/en/>, Munich, Germany


From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson
Sent: Tuesday, July 31, 2012 3:17 PM
To: framers at lists.frameusers.com
Subject: Deleting conditions across a book - Frame 10

Hi all

Does anyone know of a way to delete conditional tags across a book using Frame 
10?
I used the PGF Whopper plugin for Frame 8 but can't find anything for version 
10.
I know you can go into each file and delete each tag individually but it's very 
time consuming.

Thanks in advance

Laura

Laura Fergusson
Technical Author
Digital Barriers | Video Management Systems
Mid Breich Farm | Westwood | West Calder | West Lothian EH55 8PL | United 
Kingdom
T +44 (0) 3300 881884 | F +44 870 490 1557
E laura.fergusson at digitalbarriers.com

www.digitalbarriers.com | www.codestuff.net

Digital Barriers e-Mail Confidentiality and Disclaimer

This message contains confidential information and is intended only for the 
individual named. Please notify the sender immediately by e-mail if you have 
received this e-mail by mistake and delete this e-mail from your system. E-mail 
transmission cannot be guaranteed to be secure or error-free as information 
could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or 
contain viruses. The sender therefore does not accept liability for any errors 
or omissions in the contents of this message, which arise as a result of e-mail 
transmission. The recipient should check this email and any attachments for the 
presence of viruses. The company accepts no liability for any damage caused by 
any virus transmitted by this email.

Digital Barriers plc is a company registered in England and Wales. Registered 
number: 7149547. Registered office: Enterprise House, 1-2 Hatfields, London SE1 
9PG, United Kingdom. For further information about Digital Barriers, please 
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Deleting conditions across a book - Frame 10

[Johan Anglemark]

On 2012-07-31 15:17, Laura Fergusson wrote:
> Hi all
>
> Does anyone know of a way to delete conditional tags across a book using
> Frame 10?
>
> I used the PGF Whopper plugin for Frame 8 but can?t find anything for
> version 10.
>
> I know you can go into each file and delete each tag individually but
> it?s very time consuming.

Hi Laura,

We're using Rick Quatro's FindChangeSpecial plugin for this.

On book level, you search for one condition at a time and replace it 
with another condition (the same one in all cases) and in the operation 
delete the found condition. In a couple of minutes, you now have only 
one condition in your book. Then you go through the files one by one and 
delete the remaining condition, which takes another few minutes.

Not an instant fix, but much faster than deleting every tag by itself in 
every file.

-j
-- 
Johan Anglemark, Technical Communicator & Localization Manager.
IAR Systems AB
Box 23051, Strandbodgatan 1
SE-750 23 Uppsala, SWEDEN
Mobile: +46 708 651088, Phone: +46 18 167894, Fax: +46 18 167838
E-mail: johan.anglemark at iar.com Website: www.iar.com
Twitter: www.twitter.com/iarsystems

An apology to Adobe staff who have helped others and to Dov Isaacs who, have contributed mightily to this list.

[Rob Shell]

Hi Framers.
An apology to Adobe staff who have helped others, [but not me!}  and
especially to Dov Isaacs and others who have contributed mightily to this
list.

What I would like to reiterate and why I keep complaining is that pricey
revisions which do not really improve stability are extremely hard to
swallow. I am not simply criticizing for the sake of mouthing off. I earn my
living with FM9 and I am not going anywhere else.

I believe that that much FrameMaker information is locked away from users.
For example, how would the FM user interpret the following set of error
messages which I received today?
Framemaker error
 9004
8847891
5207138
5269791

Would the Adobe Forums help? No post on the forum for these.
Would Google help? No hits
Would the manuals help? Hell, no

I have spent a lifetime working on computers in every conceivable situation
from mainframes to laptops and I know what a good manual is. Alas,
FrameMaker does not have one.
An example of a bad manual might be the IBM JCL manual [Job control
language] while a good manual might be the SPSS manual. {Statistical
Package] Perhaps the best software manual ever written.

As Software manufacturers retreated from print manuals, a market gap opened
for the "missing" manuals.  These increased the cost of the product and
simply are not good enough except to start.

Since we pay top dollar for Adobe products, perhaps we can be assured of a
review of their manual policy.

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd



***


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On educational discounts & documentation issues

[rebecca officer]

Hi Rob

I've grumbled on here about an FM10 crash a couple of times in the last year. 
An Adobe engineer got in touch each time. I was impressed! And the crash has 
been fixed in FM11 - I'm definitely impressed.

I agree with you about printed manuals, though. We'll be buying a few copies of 
the Scriptorium book as soon as it comes out.

Cheers
Rebecca



>>> "Rob Shell"  1/08/12 22:59 >>>
Hi Framers:
Down here in South Africa I have been trying to get educational discounts
for Frame products, like TC4, but so far no luck, but then the fat lady has
not sung her FM11 aria yet.
There is a long-term, industry-wide aversion to full print documentation.
This is a great pity. I am sure this knowledge gap restricts market share of
those companies who churn out expensive but undocumented versions of
fantastic programs.
If the corporation dedicated a professional writer to do a full manual of
its product, the product might  take off, but no accountant would allow that
as there would not be an immediate return on the balance sheet.  Much easier
to upgrade a pdf manual. 

By the way, anyone looked at the adobe pdf manuals? They are good, but when
you turn to the index (yes, just one) they are incredibly feeble.
Ununderstandable from one of the industry`s best indexing programs.

Would not know where to start? Well I think this listserv's archive would be
a pretty good place to start.  Even a list of common problems and their
solutions might make for a significant "missing" manual.

I also do not understand why nobody from Adobe watches this space and
comments. Disconcerting to say the least. Cobbler, keep to your last.


Rob Shell

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd





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NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
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RE: Deleting conditions across a book - Frame 10

[Mueller, Klaus]

Hello Laura,

If you are using FrameScript, you may want to take a look at the script 
"RemoveConditions":
http://www.i-frame.itl.info/en/feature-description/i-frame-modules/quality-pack/remove-conditions.html

Kind regards

Klaus Müller
itl AG, Munich, Germany


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson
Sent: Tuesday, July 31, 2012 3:17 PM
To: framers@lists.frameusers.com
Subject: Deleting conditions across a book - Frame 10

Hi all

Does anyone know of a way to delete conditional tags across a book using Frame 
10?
I used the PGF Whopper plugin for Frame 8 but can't find anything for version 
10.
I know you can go into each file and delete each tag individually but it's very 
time consuming.

Thanks in advance

Laura

Laura Fergusson
Technical Author
Digital Barriers | Video Management Systems
Mid Breich Farm | Westwood | West Calder | West Lothian EH55 8PL | United 
Kingdom
T +44 (0) 3300 881884 | F +44 870 490 1557
E laura.fergus...@digitalbarriers.com

www.digitalbarriers.com | www.codestuff.net

Digital Barriers e-Mail Confidentiality and Disclaimer

This message contains confidential information and is intended only for the 
individual named. Please notify the sender immediately by e-mail if you have 
received this e-mail by mistake and delete this e-mail from your system. E-mail 
transmission cannot be guaranteed to be secure or error-free as information 
could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or 
contain viruses. The sender therefore does not accept liability for any errors 
or omissions in the contents of this message, which arise as a result of e-mail 
transmission. The recipient should check this email and any attachments for the 
presence of viruses. The company accepts no liability for any damage caused by 
any virus transmitted by this email.

Digital Barriers plc is a company registered in England and Wales. Registered 
number: 7149547. Registered office: Enterprise House, 1-2 Hatfields, London SE1 
9PG, United Kingdom. For further information about Digital Barriers, please 
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Template Override Madness

[Craig Ede]

You can try this.

Save a copy of your file. Delete everything on the body page (Cntrl-A, then 
Delete) and then flip back to the master page. Then flip back to the body page 
and accept everything that is on the master page that is set to come through to 
the body page. Don't add anything else. Then put your live text back into the 
empty text boxes that have been brought to the body page from the master page 
from the copy you saved earlier.

A lot of times the stuff that causes these messages are empty text lines where 
a person has the graphics text tool selected and then clicks onto the page but 
doesn't enter anything. This leaves an empty text line.

Also, it sounds like your template has overrides, so that should be fixed in 
this way, too.

Craig


> Date: Wed, 1 Aug 2012 14:53:58 -0500
> From: maker at verizon.net
> To: framers at lists.frameusers.com
> Subject: Template Override Madness
> 
> Hi, all.
> 
> I have been struggling with the "Remove Overrides" issue with the cover page 
> template for our user guides. It has a busy first page with a lot of text 
> flows, graphics, variables, etc.
> 
> I could not identify the variation between the body page and the master page, 
> so I decided to create a brand new file based on the template file. If the 
> new one was clean, I would ditch the original and rename this one as the 
> template file.
> 
> I created a new file and it looked great -- but it stiill has overrides! The 
> new file should use the master page as the basis for the body cover page, 
> correct? And since I haven't touched the brand new body cover page, I can't 
> have created any overrides. Yes
> 
> NO! I still get the message.
> 
> Other than flipping back and forth between the Body page and the Master page 
> in the original template file and hoping to spot the difference, I have no 
> idea how to fix this. 
> 
> All suggestions gratefully received.
> 
> --Nancy
> ___

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