Success with eliminating hairlines: How to...

[Robert CH Shell]

Dear Framers:
Thanks to Allison Craig I have eliminated the problem.
Here is how to do it:

Adobe Acrobat 11
Preferences
>Page display>
Tick, yes, tick AKA "switch on "

"Enhance thin lines"

In my illogical mind I avoided this item as I thought it was the one
preference that was CAUSING the problem. I was disappointed that it was not
ticked.
I could not help wondering if the toggle is not upside down.

In the meantime, please add this to your Adobe dictionary

Enhance means Eliminate

Onward, and a big thank you, Allison
Rob 

PC
8 Gbyte
3 terrabyte drives
Windows 7 
64 bit
TCS 4
Creative suite CS4
Flash Professional





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Auto-rotate pages in PDF (Art Campbell)

[Jay Mahler]

Art, 
Thanks for the suggestion, but the PDF version is out of my control. This is a 
document going to a large Federal agency, and that is what they require because 
of their old systems. Besides, I ran a test with PDF Compatibility set to 
"Acrobat 8.0 (PDF 1.7)," and it made no difference. 

Anyone have any other suggestions?

Jay
--

Message: 23
Date: Tue, 23 Jul 2013 08:25:08 -0400
From: Art Campbell 
To: Jay Mahler 
Cc: "framers at lists.frameusers.com" 
Subject: Re: Auto-rotate pages in PDF
Message-ID:

Content-Type: text/plain; charset="iso-8859-1"

Have you tried a different Acrobat level? Compatibility with version 5
would be 6 generations old -- pre XP, I think.
I think you'd be safe with v 8 or 9, and it may make a difference just
because so many features have been added since v 5 that the inserted code
may be obtuse.

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Mon, Jul 22, 2013 at 11:50 AM, Jay Mahler  wrote:

> Framers,
>
> I'm stumped again. I'm running FM9 V9.0p237 and Acrobat Distiller 9.5.1283
> on Win7.
>
> I'm distilling a large file that mostly has portrait pages with some
> embedded landscape pages. The file is set up so that "Apply Master Pages"
> automatically sets the appropriate  portrait/landscape orientation after
> edits. When I review the pages in FM, they all  have correct orientation.
> When I generate the PDF, the landscape pages are generated as if they are
> portrait (they are cut off on the right and left). The Distiller job
> settings has "Compatibility" set to "Acrobat 5.0 (PDF 1.4)" and
> "Auto-Rotate Pages" set to "Individually." The other options shouldn't
> really matter.
>
> My client is still using FM8 (I save as FM8 when I return files), but she
> has Acrobat 11 installed. She can correctly generate the PDF for the same
> files.
>
> This has worked for me in the past with these files (a couple of years ago
> with FM9). Has anyone run into this issue?
>
> Jay

Unwanted hairlines around graphics in pdfs created by FM11 (some progress)

[Mike Wickham]

Careful. Adobe recommends against having Acrobat and Adobe Reader on the 
same computer. They sometimes, especially if different versions, step 
all over each other and break things.

Mike Wickham

On 7/23/2013 5:37 PM, Robert CH Shell wrote:
> I had a brainwave and used the same pdf using the Acrobat Reader.
>

Re: Unwanted hairlines around graphics in pdfs created by FM11 (some progress)

[Matt Sullivan]

Eek, what a headache. Now you know why I maintained the jpegisbad.com website a few years ago…The $8/year I paid for the domain was well-worth the therapy it provided!
-MattMatt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11 P: 714.798.7596 | C: 714.585.2335 | m...@mattrsullivan.com @mattrsullivan LinkedIn facebook mattrsullivan.com 

On Jul 23, 2013, at 3:37 PM, "Robert CH Shell"  wrote:Dear Framers:Thank you for the helpful and varied responses hints and tips. I think I speak for the nameless and numberless people who live in terrortrying to earn a living with FM.This list is above all soothing and helpful.I am working through every item.Matt wrote:Robert, have you tried the Save as PDF route, with the Adobe PDF printdriver selected?Same result? YUP same result-MattCraig wrote:Subject: RE: Unwanted hairlines around graphics in pdfs created by FM11Just for troubleshooting: You don't see them in FM even if you set themagnification to 4800% ?CraigDear Craig: have learnt how to magnify to that level. No sign of the lines.I believe an electron microscope won't find anything.The jpgs are not the problem. All were clipped properly in Photoshop.All the same jpgs worked fine in several prior pdf editions.The lines sometimes go right around the graphic more often one or two sidesonly.Select one of the .jpg graphics and check to  make sure its border is set to None (in graphics tools).Select the frame that contains the .jpg, and make sure its border is set to None.Any change in the PDF? Set to none OK.Select one of the .jpg graphics and check to  make sure its border is set to None (in graphics tools).Select the frame that contains the .jpg, and make sure its border is set to None.Any change in the PDF? NoneA new conclusion late at night...I had a brainwave and used the same pdf using the Acrobat Reader.Hey presto no lines. The problem must reside in the settings of Acrobat XI 11.0.3Any hints.I have already "repaired" same result linesErgo, FM 11 is not to blame.Rob ShellPC8 Gbyte3 terrabyte drivesWindows 7 64 bitTCS 4Creative suite CS4Flash Professional___You are currently subscribed to framers as m...@mattrsullivan.com.Send list messages to framers@lists.frameusers.com.To unsubscribe send a blank email toframers-unsubscr...@lists.frameusers.comor visit http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.comSend administrative questions to listad...@frameusers.com. Visithttp://www.frameusers.com/ for more resources and info.___


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Unwanted hairlines around graphics in pdfs created by FM11 (some progress)

[Matt Sullivan]

Eek, what a headache. 

Now you know why I maintained the jpegisbad.com website a few years ago?

The $8/year I paid for the domain was well-worth the therapy it provided!

-Matt

Matt R. Sullivan 
co-author Publishing Fundamentals: Unstructured FrameMaker 11 
P: 714.798.7596 | C: 714.585.2335 | matt at mattrsullivan.com 

@mattrsullivan LinkedIn facebook mattrsullivan.com 

On Jul 23, 2013, at 3:37 PM, "Robert CH Shell"  wrote:

> Dear Framers:
> Thank you for the helpful and varied responses hints and tips. 
> I think I speak for the nameless and numberless people who live in terror
> trying to earn a living with FM.
> This list is above all soothing and helpful.
> I am working through every item.
> Matt wrote:
> Robert, have you tried the Save as PDF route, with the Adobe PDF print
> driver selected?
> Same result? YUP same result
> -Matt
> Craig wrote:
> Subject: RE: Unwanted hairlines around graphics in pdfs created by FM11
> Just for troubleshooting: You don't see them in FM even if you set the
> magnification to 4800% ?
> Craig
> Dear Craig: have learnt how to magnify to that level. No sign of the lines.
> I believe an electron microscope won't find anything.
> The jpgs are not the problem. All were clipped properly in Photoshop.
> All the same jpgs worked fine in several prior pdf editions.
> The lines sometimes go right around the graphic more often one or two sides
> only.
> Select one of the .jpg graphics and check to  make sure its border is 
> set to None (in graphics tools).
> Select the frame that contains the .jpg, and make sure its border is set 
> to None.
> Any change in the PDF? 
> Set to none OK.
> Select one of the .jpg graphics and check to  make sure its border is 
> set to None (in graphics tools).
> Select the frame that contains the .jpg, and make sure its border is set 
> to None.
> Any change in the PDF? None
> 
> 
> A new conclusion late at night...
> I had a brainwave and used the same pdf using the Acrobat Reader.
> Hey presto no lines. 
> The problem must reside in the settings of Acrobat XI 11.0.3
> Any hints.
> I have already "repaired" same result lines
> 
> 
> Ergo, FM 11 is not to blame.
> 
> Rob Shell
> PC
> 8 Gbyte
> 3 terrabyte drives
> Windows 7 
> 64 bit
> TCS 4
> Creative suite CS4
> Flash Professional
> 
> 
> 
> 
> 
> 
> ___
> 
> 
> You are currently subscribed to framers as matt at mattrsullivan.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com
> 
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.

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Re: Unwanted hairlines around graphics in pdfs created by FM11 (some progress)

[Mike Wickham]

Careful. Adobe recommends against having Acrobat and Adobe Reader on the 
same computer. They sometimes, especially if different versions, step 
all over each other and break things.


Mike Wickham

On 7/23/2013 5:37 PM, Robert CH Shell wrote:

I had a brainwave and used the same pdf using the Acrobat Reader.




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Announcing FrameScript 6

[Marjorie Mayo]

Announcing the release of FrameScript 6

For the first time, since its initial release in 1997, all supported versions 
of FrameMaker (6,7.x,8,9,10,11) are provided with just one install file. If you 
decide to upgrade your FrameMaker version, your FrameScript will already be 
there and ready to go!

In addition, for the rest of July, 2013, you can get this new version at a 
special discounted price (see below). This is a limited time offer!


What?s New in FrameScript 6
An interface to the OE/EVM development system.
EForms can use Panels
EForm Panels can have automatic layouts.
Perl compatible regular expressions (find, subpatterns,replace text)
Read and Write zip files.
Temporary file manager
File Collector
Tagged input and output
Html/XHtml/Xml/Css/Ini input and output streams
MRU-The FrameScript menu now keeps a list of the most recent scripts)
Browse for folder dialog
EEdit control has NumChars property
ListBox control has NumChars and NumLines property
For a limited time you can purchase FrameScript 6 at a discounted price.

Pricing through July 31, 2013

FrameScript 6 Full License
$139.95
FrameScript 6 Upgrade
84.95
*ElmScript 6 Full License
139.95
*ElmScript 6 Upgrade
84.95


Pricing after July 31, 2013

FrameScript 6 Full License
$179.95
FrameScript 6 Upgrade
99.95
*ElmScript 6 Full License
179.95
*ElmScript 6 Upgrade
99.95

*ElmScript is the product name for our German customers only and offers the 
same functionality as FrameScript.

NOTE: The discounted pricing ends on July 31, 2013 at 5:00pm EDT (Eastern 
Daylight Time), so hurry.

Please view the website, www.framescript.com for purchase and other 
information. 



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Unwanted hairlines around graphics in pdfs created by FM11 (some progress)

[Robert CH Shell]

Dear Framers:
Thank you for the helpful and varied responses hints and tips. 
I think I speak for the nameless and numberless people who live in terror
trying to earn a living with FM.
This list is above all soothing and helpful.
I am working through every item.
Matt wrote:
Robert, have you tried the Save as PDF route, with the Adobe PDF print
driver selected?
Same result? YUP same result
-Matt
Craig wrote:
Subject: RE: Unwanted hairlines around graphics in pdfs created by FM11
Just for troubleshooting: You don't see them in FM even if you set the
magnification to 4800% ?
Craig
Dear Craig: have learnt how to magnify to that level. No sign of the lines.
I believe an electron microscope won't find anything.
The jpgs are not the problem. All were clipped properly in Photoshop.
All the same jpgs worked fine in several prior pdf editions.
The lines sometimes go right around the graphic more often one or two sides
only.
Select one of the .jpg graphics and check to  make sure its border is 
set to None (in graphics tools).
Select the frame that contains the .jpg, and make sure its border is set 
to None.
Any change in the PDF? 
Set to none OK.
Select one of the .jpg graphics and check to  make sure its border is 
set to None (in graphics tools).
Select the frame that contains the .jpg, and make sure its border is set 
to None.
Any change in the PDF? None


A new conclusion late at night...
I had a brainwave and used the same pdf using the Acrobat Reader.
Hey presto no lines. 
The problem must reside in the settings of Acrobat XI 11.0.3
Any hints.
I have already "repaired" same result lines


Ergo, FM 11 is not to blame.

Rob Shell
PC
8 Gbyte
3 terrabyte drives
Windows 7 
64 bit
TCS 4
Creative suite CS4
Flash Professional






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Adobe Tech Comm Content Strategy and Tools Survey

[Kapil Verma]

Hello Everyone,

This is Kapil Verma, Sr. Product Manager at Adobe. First of all, apologies to 
those who faced a crash while filling out the survey. Just to quickly update 
you all on the issue. After we heard about it from a few respondents, the team 
did look into this issue, isolated it and has fixed it. They found that it was 
a random issue, which impacted some users, while others were able to fill out 
the survey. Furthermore, since the issue was fixed, we haven't heard any survey 
crashes being reported. So, it should work fine for you.

Few other things
* if you encountered a crash earlier, you should be able to re-login to the 
survey (with the email and password you specified at the beginning) and 
complete the survey. Your answers should have been saved.
* If you still face an issue, please email me and we will get this looked into

We look forward to hearing your feedback on our products and understanding from 
you how content workflows are evolving in your organization. Thanks in advance 
for filling out the survey.

Thanks,

Kapil Verma
Sr. Product Manager - Adobe Technical Communications Products
O: +91-120-2444711 x 34505
Technical Communication Suite I FrameMaker I RoboHelp I FrameMaker Publishing 
Server I RoboHelp Server

Blog | Twitter | Facebook

Learning Resources
Upcoming LIVE eSeminars
On-Demand eSeminars
Technical Communication CHANNEL on Adobe TV
Technical Communication Whitepapers 
FrameMaker Whitepapers
RoboHelp Whitepapers



-Original Message-
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net)
Sent: Monday, July 22, 2013 10:47 PM
To: info at mikewickham.com; framers at lists.frameusers.com
Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey

I just finished the survey ... without any crashes. Used Chrome. Maybe the 
problems were browser-dependent issues?

Z

Mike Wickham said:
> It crashed near the end for me, too, but signing back in let me take up where 
> I left off.

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Structured FM font issue ; char tag applied but format is not being applied WAS: Can't enter alpha character in text

[Craig Ede]

This might be the perfect time for this question:

In a structured xml document we've defined an element called  that is used 
to contain glyphs that are known to exist in Arial Unicode MS. Most of the rest 
of the document text is in Arial. We have the  element mapping to a 
character tag called unicodeFont that is defined to change the font family to 
Arial Unicode MS and set the Weight and Variation as Regular.

 

When the xml is brought into Framemaker, all the  elements end up as 
Arial, many of which then show as question marks, yet they are tagged with the 
correct character format. If we select one and change the family to Arial 
Unicode MS and update all, all the characters become what we expect.

 

If anyone can explain why these are not coming in as Arial Unicode MS as they 
should, I would greatly appreciate it. Our italics formatting uses the same 
strategy, and it works. Why would the Font Family be different.

 

Thanks.

Craig

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Adobe Tech Comm Content Strategy and Tools Survey

[John Sgammato]

Well, it just crashed on me moments ago, as I was finishing up.
Error occurred while performing your operation.
Administrator has been notified about this error message.
Please try again later.


On Tue, Jul 23, 2013 at 4:33 AM, Kapil Verma  wrote:

> Hello Everyone,
>
> This is Kapil Verma, Sr. Product Manager at Adobe. First of all, apologies
> to those who faced a crash while filling out the survey. Just to quickly
> update you all on the issue. After we heard about it from a few
> respondents, the team did look into this issue, isolated it and has fixed
> it. They found that it was a random issue, which impacted some users, while
> others were able to fill out the survey. Furthermore, since the issue was
> fixed, we haven't heard any survey crashes being reported. So, it should
> work fine for you.
>
> Few other things
> * if you encountered a crash earlier, you should be able to re-login to
> the survey (with the email and password you specified at the beginning) and
> complete the survey. Your answers should have been saved.
> * If you still face an issue, please email me and we will get this looked
> into
>
> We look forward to hearing your feedback on our products and understanding
> from you how content workflows are evolving in your organization. Thanks in
> advance for filling out the survey.
>
> Thanks,
>
> Kapil Verma
> Sr. Product Manager - Adobe Technical Communications Products
> O: +91-120-2444711 x 34505
> Technical Communication Suite I FrameMaker I RoboHelp I FrameMaker
> Publishing Server I RoboHelp Server
>
> Blog | Twitter | Facebook
>
> Learning Resources
> Upcoming LIVE eSeminars
> On-Demand eSeminars
> Technical Communication CHANNEL on Adobe TV
> Technical Communication Whitepapers
> FrameMaker Whitepapers
> RoboHelp Whitepapers
>
>
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (
> Syed.Hosain at aeris.net)
> Sent: Monday, July 22, 2013 10:47 PM
> To: info at mikewickham.com; framers at lists.frameusers.com
> Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey
>
> I just finished the survey ... without any crashes. Used Chrome. Maybe the
> problems were browser-dependent issues?
>
> Z
>
> Mike Wickham said:
> > It crashed near the end for me, too, but signing back in let me take up
> where I left off.
>
> ___
>
>
> You are currently subscribed to framers as kverma at adobe.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
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>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
> ___
>
>
> You are currently subscribed to framers as john.sgammato at actifio.com.
>
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>
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> http://www.frameusers.com/ for more resources and info.
>



-- 









*John Sgammato  *

Documentation Architect

*e* john.sgammato at actifio.com

*w* +1-(508) 927-2083

*Recover anything instantly for up to 90% less than you're paying now.*
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Auto-rotate pages in PDF

[Chris Coggins]

We had this same problem and our solution was to set the graphics
resolution to 600dpi, and set the paper size to match or exceed the largest
page size in the FM file in the advanced print options. That solved the
cut-off problems for us.

Chris


On Mon, Jul 22, 2013 at 11:50 AM, Jay Mahler  wrote:

> Framers,
>
> I'm stumped again. I'm running FM9 V9.0p237 and Acrobat Distiller 9.5.1283
> on Win7.
>
> I'm distilling a large file that mostly has portrait pages with some
> embedded landscape pages. The file is set up so that "Apply Master Pages"
> automatically sets the appropriate  portrait/landscape orientation after
> edits. When I review the pages in FM, they all  have correct orientation.
> When I generate the PDF, the landscape pages are generated as if they are
> portrait (they are cut off on the right and left). The Distiller job
> settings has "Compatibility" set to "Acrobat 5.0 (PDF 1.4)" and
> "Auto-Rotate Pages" set to "Individually." The other options shouldn't
> really matter.
>
> My client is still using FM8 (I save as FM8 when I return files), but she
> has Acrobat 11 installed. She can correctly generate the PDF for the same
> files.
>
> This has worked for me in the past with these files (a couple of years ago
> with FM9). Has anyone run into this issue?
>
> Jay
> ___
>
>
> You are currently subscribed to framers as cacoggins at gmail.com.
>
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>
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> http://www.frameusers.com/ for more resources and info.
>
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Auto-rotate pages in PDF

[Art Campbell]

Have you tried a different Acrobat level? Compatibility with version 5
would be 6 generations old -- pre XP, I think.
I think you'd be safe with v 8 or 9, and it may make a difference just
because so many features have been added since v 5 that the inserted code
may be obtuse.

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Mon, Jul 22, 2013 at 11:50 AM, Jay Mahler  wrote:

> Framers,
>
> I'm stumped again. I'm running FM9 V9.0p237 and Acrobat Distiller 9.5.1283
> on Win7.
>
> I'm distilling a large file that mostly has portrait pages with some
> embedded landscape pages. The file is set up so that "Apply Master Pages"
> automatically sets the appropriate  portrait/landscape orientation after
> edits. When I review the pages in FM, they all  have correct orientation.
> When I generate the PDF, the landscape pages are generated as if they are
> portrait (they are cut off on the right and left). The Distiller job
> settings has "Compatibility" set to "Acrobat 5.0 (PDF 1.4)" and
> "Auto-Rotate Pages" set to "Individually." The other options shouldn't
> really matter.
>
> My client is still using FM8 (I save as FM8 when I return files), but she
> has Acrobat 11 installed. She can correctly generate the PDF for the same
> files.
>
> This has worked for me in the past with these files (a couple of years ago
> with FM9). Has anyone run into this issue?
>
> Jay
> ___
>
>
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Adobe Tech Comm Content Strategy and Tools Survey

[Alan Litchfield]

Same here. I used Safari, on a Mac.

Alan

On 23/07/13 5:17 AM, Syed Zaeem Hosain (Syed.Hosain at aeris.net) wrote:
> I just finished the survey ... without any crashes. Used Chrome. Maybe the 
> problems were browser-dependent issues?
>
> Z
>
> Mike Wickham said:
>> It crashed near the end for me, too, but signing back in let me take up 
>> where I left off.
> ___
>
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-- 
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Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140

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Adobe Tech Comm Content Strategy and Tools Survey

[Alan Litchfield]

And did you notice the repeated questions? Obviously, someone copied and 
pasted into the template and changed the questions.

Alan


On 23/07/13 5:46 AM, Christenson, Pat wrote:
> Glad to see question about FrameMaker on Macintosh. But -- spelling errors in 
> the survey? Misleading layout?
>
> Not impressed, Adobe.
>
> Pat
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AlphaByte
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Re: Auto-rotate pages in PDF

[Art Campbell]

Have you tried a different Acrobat level? Compatibility with version 5
would be 6 generations old -- pre XP, I think.
I think you'd be safe with v 8 or 9, and it may make a difference just
because so many features have been added since v 5 that the inserted code
may be obtuse.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Mon, Jul 22, 2013 at 11:50 AM, Jay Mahler  wrote:

> Framers,
>
> I'm stumped again. I'm running FM9 V9.0p237 and Acrobat Distiller 9.5.1283
> on Win7.
>
> I'm distilling a large file that mostly has portrait pages with some
> embedded landscape pages. The file is set up so that "Apply Master Pages"
> automatically sets the appropriate  portrait/landscape orientation after
> edits. When I review the pages in FM, they all  have correct orientation.
> When I generate the PDF, the landscape pages are generated as if they are
> portrait (they are cut off on the right and left). The Distiller job
> settings has "Compatibility" set to "Acrobat 5.0 (PDF 1.4)" and
> "Auto-Rotate Pages" set to "Individually." The other options shouldn't
> really matter.
>
> My client is still using FM8 (I save as FM8 when I return files), but she
> has Acrobat 11 installed. She can correctly generate the PDF for the same
> files.
>
> This has worked for me in the past with these files (a couple of years ago
> with FM9). Has anyone run into this issue?
>
> Jay
> ___
>
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> http://www.frameusers.com/ for more resources and info.
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RE: Adobe Tech Comm Content Strategy and Tools Survey

[Kapil Verma]

Hello Everyone,

This is Kapil Verma, Sr. Product Manager at Adobe. First of all, apologies to 
those who faced a crash while filling out the survey. Just to quickly update 
you all on the issue. After we heard about it from a few respondents, the team 
did look into this issue, isolated it and has fixed it. They found that it was 
a random issue, which impacted some users, while others were able to fill out 
the survey. Furthermore, since the issue was fixed, we haven't heard any survey 
crashes being reported. So, it should work fine for you.

Few other things
* if you encountered a crash earlier, you should be able to re-login to the 
survey (with the email and password you specified at the beginning) and 
complete the survey. Your answers should have been saved.
* If you still face an issue, please email me and we will get this looked into

We look forward to hearing your feedback on our products and understanding from 
you how content workflows are evolving in your organization. Thanks in advance 
for filling out the survey.

Thanks,

Kapil Verma
Sr. Product Manager - Adobe Technical Communications Products
O: +91-120-2444711 x 34505
Technical Communication Suite I FrameMaker I RoboHelp I FrameMaker Publishing 
Server I RoboHelp Server

Blog | Twitter | Facebook

Learning Resources
Upcoming LIVE eSeminars
On-Demand eSeminars
Technical Communication CHANNEL on Adobe TV
Technical Communication Whitepapers 
FrameMaker Whitepapers
RoboHelp Whitepapers



-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain 
(syed.hos...@aeris.net)
Sent: Monday, July 22, 2013 10:47 PM
To: i...@mikewickham.com; framers@lists.frameusers.com
Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey

I just finished the survey ... without any crashes. Used Chrome. Maybe the 
problems were browser-dependent issues?

Z

Mike Wickham said:
> It crashed near the end for me, too, but signing back in let me take up where 
> I left off.

___


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Auto-rotate pages in PDF

[Jay Mahler]

Framers,

I'm stumped again. I'm running FM9 V9.0p237 and Acrobat Distiller 9.5.1283 on 
Win7.

I'm distilling a large file that mostly has portrait pages with some embedded 
landscape pages. The file is set up so that "Apply Master Pages" automatically 
sets the appropriate  portrait/landscape orientation after edits. When I review 
the pages in FM, they all  have correct orientation. When I generate the PDF, 
the landscape pages are generated as if they are portrait (they are cut off on 
the right and left). The Distiller job settings has "Compatibility" set to 
"Acrobat 5.0 (PDF 1.4)" and "Auto-Rotate Pages" set to "Individually." The 
other options shouldn't really matter.

My client is still using FM8 (I save as FM8 when I return files), but she has 
Acrobat 11 installed. She can correctly generate the PDF for the same files.

This has worked for me in the past with these files (a couple of years ago with 
FM9). Has anyone run into this issue?

Jay
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Keyboard shortcuts causing crash on FM appserver installation

[Mike Thorn]

Hi, all.

A new FrameMaker 11 installation on a Citrix application server crashes
instantly when I press F8 or F9, as well as the alternate Ctrl+8/Ctrl+9
shortcuts. It's the regular FrameMaker "serious problem" message, showing
internal error codes 11024, 23327044, 26070837.

OS: Windows Server 2008 R2 Standard
FM: 11.0.2.384

Frame 9 on the same appserver never had a shortcut problem, and FM 11 on my
Windows 7 laptop is fine.

Any clues?

Thanks,
Mike
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