RE: CMYK vs RGB RE: PDF query
Well Adobe's other software (Illustrator, InDesign, Photoshop) and even Microsoft's Office suite seems to find it a lot less complex than FrameMaker does A screen-shot in a technical manual does come from an RGB colour space. Likewise, a photograph taken with a digital camera is natively an RGB thing. If they ever gets printed on paper on colour, then CMYK inks will be used to print it (there are no RGB inks!) What's supposed to happen is that they can be included in your PDF output as RGB items, tagged with their respective colour profiles (sRGB for a screenshot, or something more fancy if the camera's manufacturer supplies their own profile), and the PDF is output-device-independent. So if you view the PDF on screen, the OS and display driver take account of the monitor's declared output capabilities, and render the RGB items appropriately; Conversely, if you're printing the PDF on paper, the OS and printer driver connive between themselves to choose appropriate CYMK values to render the RGB items on the page. Trying to convert to CMYK up front in FrameMaker and thus pre-empt the printer's capabilities is a mug's game (and vice versa if you have natively CMYK or Pantone material in your PDF). From: Craig Ede [mailto:craig...@hotmail.com] Sent: 22 October 2014 15:35 To: Davis, David; framers Subject: RE: CMYK vs RGB RE: PDF query Yes, I think color conversions are that complex. RGB was designed for monitors allowing a broad range of additive colors in the form of light (i.e. lit pixels). CMYK was designed for subtractive printing to paper offering a restricted range of those colors; many of the RGB colors being out of gamut for CMYK, meaning there is no formula to convert them. Nobody serious is printing high-quality hardcopy using R, G, and B inks. And I'm not sure why one would want to use CMYK to print to the screen. Craig __ *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity to which it is addressed. This e-mail is confidential and may well also be legally privileged. If you have received it in error, you are on notice of its status. Please notify the sender immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes, or disclose its contents to any other person. This email comes from a division of the Invensys Group, owned by Invensys Limited, which is a company registered in England and Wales with its registered office at 3rd Floor, 40 Grosvenor Place, London, SW1X 7AW (Registered number 166023). For a list of European legal entities within the Invensys Group, please select the Legal Entities link at invensys.com. Invensys Limited is owned by the Schneider-Electric Group. You may contact Invensys Limited on +44 (0)20 3155 1200 or e-mail recept...@invensys.com. This e-mail and any attachments thereto may be subject to the terms of any agreements between Invensys (and/or its subsidiaries and affiliates) and the recipient (and/or its subsidiaries and affiliates). ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Frame 9 Crashing - Can't Create PDFs
I don’t think FrameMaker dictionary has any influence on acrobat processing. dict refers to the postscript dictionary. xshow often relates to a font issue. Re-installing acrobat, actually the pdf printer driver, may help. Or check the settings in the acrobat distiller program (font locations, font settings). Is the pdf printer your default printer when saving to PDF? Try printing another document, does that give the same error? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014 http://conferences.tekom.de/tcworld14/ Closing the loop with FontoXML http://www.fontoxml.com/ DITA content management with DITAToo http://www.ditatoo.com/ tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 i...@idtp.eu www.idtp.eu Op 22 okt. 2014, om 22:52 heeft Craig, Alison alison.cr...@ultrasonix.com het volgende geschreven: Actually, now that I look more closely at the log file contents, it says: Stack: -dict- /d Any chance that -dict- could refer to a problem with the dictionary file? Although why, or if, this would cause a problem, I don’t know. Alison From: Craig, Alison Sent: Wednesday, October 22, 2014 1:50 PM To: 'Wim Hooghwinkel - idtp' Cc: framers@lists.frameusers.com mailto:framers@lists.frameusers.com Subject: RE: Frame 9 Crashing - Can't Create PDFs Wim: The log file just states the following. And as the program seems to crash on Chapter 1 or 2, I don’t think it’s an image as I haven’t made any image changes in those chapters since I successfully created Review copies of the Book back in September. Alison %%[ ProductName: Distiller ]%% %%[ Error: typecheck; OffendingCommand: xshow ]%% Stack: -dict- /d %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% From: Wim Hooghwinkel - idtp [mailto:w...@idtp.eu mailto:w...@idtp.eu] Sent: Wednesday, October 22, 2014 12:13 PM To: Craig, Alison Cc: framers@lists.frameusers.com mailto:framers@lists.frameusers.com Subject: Re: Frame 9 Crashing - Can't Create PDFs Hi Alison, this often relates to either a font issue or an image (or both). Can you check in the logfile what is just before the error message? Does the FM console give any messages (missing fonts…)? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014 http://conferences.tekom.de/tcworld14/ Closing the loop with FontoXML http://www.fontoxml.com/ DITA content management with DITAToo http://www.ditatoo.com/ tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 i...@idtp.eu mailto:i...@idtp.eu www.idtp.eu http://www.idtp.eu/ ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Frame 9 Crashing - Can't Create PDFs
Does the FrameMaker log file (console.txt) give any messages? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014 http://conferences.tekom.de/tcworld14/ Closing the loop with FontoXML http://www.fontoxml.com/ DITA content management with DITAToo http://www.ditatoo.com/ tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 i...@idtp.eu www.idtp.eu Op 22 okt. 2014, om 22:52 heeft Craig, Alison alison.cr...@ultrasonix.com het volgende geschreven: Actually, now that I look more closely at the log file contents, it says: Stack: -dict- /d Any chance that -dict- could refer to a problem with the dictionary file? Although why, or if, this would cause a problem, I don’t know. Alison From: Craig, Alison Sent: Wednesday, October 22, 2014 1:50 PM To: 'Wim Hooghwinkel - idtp' Cc: framers@lists.frameusers.com mailto:framers@lists.frameusers.com Subject: RE: Frame 9 Crashing - Can't Create PDFs Wim: The log file just states the following. And as the program seems to crash on Chapter 1 or 2, I don’t think it’s an image as I haven’t made any image changes in those chapters since I successfully created Review copies of the Book back in September. Alison %%[ ProductName: Distiller ]%% %%[ Error: typecheck; OffendingCommand: xshow ]%% Stack: -dict- /d %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% From: Wim Hooghwinkel - idtp [mailto:w...@idtp.eu mailto:w...@idtp.eu] Sent: Wednesday, October 22, 2014 12:13 PM To: Craig, Alison Cc: framers@lists.frameusers.com mailto:framers@lists.frameusers.com Subject: Re: Frame 9 Crashing - Can't Create PDFs Hi Alison, this often relates to either a font issue or an image (or both). Can you check in the logfile what is just before the error message? Does the FM console give any messages (missing fonts…)? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014 http://conferences.tekom.de/tcworld14/ Closing the loop with FontoXML http://www.fontoxml.com/ DITA content management with DITAToo http://www.ditatoo.com/ tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 i...@idtp.eu mailto:i...@idtp.eu www.idtp.eu http://www.idtp.eu/ ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Frame 12.0.3 update: fails to import paragraph style
I have observed the same problem with a paragraph format not being updated correctly when I use File Import Formats in FrameMaker 12.0.3.424 I couldn't see any character format that was involved that could have caused a conflict. David David Farbey - da...@farbey.co.uk Mobile 07538 420 800 http://about.me/davidfarbey On 30 September 2014 21:23, Fred Ridder docu...@hotmail.com wrote: Are you saying that the original paragraph has a character format applied? If so, that character format will correctly override any changes in default character format of the underlying paragraph format. You will need to remove the CorporateColor_Primary character tag to let the text revert to the Default ¶ format. -Fred Ridder Date: Tue, 30 Sep 2014 15:09:18 -0500 From: t...@bstw.com To: framers@lists.frameusers.com Subject: Frame 12.0.3 update: fails to import paragraph style Importing revised paragraph format to other files in book: Although the ending file shows the correct paragraph format name, the contents of the paragraph format are not getting imported. Original paragraph format had 14pt Myriad Pro with bold and colour as CorporateColor_Primary *new* paragraph format was Times Roman 12pt unbolded. I imported the paragraph formats several times with the same result. -Theresa ___ You are currently subscribed to framers as dfar...@yahoo.co.uk. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/dfarbey%40yahoo.co.uk Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
On Book Update, FM 12 deleting networked files created in FM 9
Hi, This FM 12 problem is explained clearly by a posting by Veronica Kutt of Front Runner Training (I have the identical problem of files being deleted on book update, still occurs with latest patch): FrameMaker 12 seems to be deleting files from their network drive during the Update Book function, not just the file itself, but the backup version too. FrameMaker 10 files had been opened and re-saved as FrameMaker 12. Then, in a subsequent update of the book file, FM reported that it could not find a certain file, and the icon for that file in the book file turned into a question mark. On inspection of the folder that should contain the file, the file was gone, as was the .backup.fm version of the file. It is my assumption that this problem occurred during a book update, although it is remotely possible that the problem occurred while saving the files from Frame 10 to Frame 12. Have you seen this? Thanks, Stephen O'BRIEN Coordonnateur de la qualité documentaire et rédacteur technique senior | Quality Coordinator for Documentation and Senior Technical Writer InnovMetric Logiciels | Software sobr...@innovmetric.commailto:sobr...@innovmetric.com T (1) 418.688.2061 F (1) 418.688.3001 [cid:image001.gif@01CFEEA7.F8043C50]http://www.innovmetric.com/ AVIS DE CONFIDENTIALITÉ/CONFIDENTIALITY NOTICE: Ce message peut contenir des renseignements confidentiels appartenant exclusivement à InnovMetric Logiciels inc. ou à ses filiales. Si vous n'êtes pas le destinataire indiqué dans ce message (ou responsable de livrer ce message à la personne indiquée ou prévue) ou si vous pensez que ce message vous a été adressé par erreur, vous ne pouvez pas utiliser ou reproduire ce message, ni le livrer à quelqu'un d'autre. Dans ce cas, veuillez le retourner à l'expéditeur et le détruire. Proprietary confidential information belonging to InnovMetric Software Inc. and its affiliates may be contained in this message. If you are not a recipient indicated or intended in this message (or responsible for delivering this message to such a person), or you think for any reason that this message may have been addressed to you by mistake, you may not use or copy this message, or deliver it to anyone else. In which case, notify the sender and destroy the e-mail. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Problem with auto numbering Figures and Tables
Esteemed colleagues, I am running Frame 11.0.2.384 on Windows 7 Professional. I have a book with 5 chapters that contain figures and/or tables. The book pages are numbered consecutively from 1 to 60+. Since I am not using folio page numbering, I want the Figures and Tables to be numbered consecutively as they appear in the book. I cannot get the numbering to work. It resets to zero in each chapter. I have created books like this before with no problems. This book is a problem child. I assume that there is some hidden misstep but I am at a loss. Any suggestions and advice would be appreciated. Thanks in advance for your help. Tom Scalise Manager, Technical Documentation Cross Match Technologies, Inc. 3950 RCA Boulevard, Suite 5001 Palm Beach Gardens, FL 33410 U.S.A. T +1 561 622 5416 F +1 561 622 9938 thomas.scal...@crossmatch.commailto:thomas.scal...@crossmatch.com [Description: Description: cid:image001.gif@01CBDF0D.2B428620]http://www.crossmatch.com/ This message, including any attachments, may contain confidential, proprietary, inside and/or legally privileged information. Any distribution or use of this communication by anyone other than the intended recipient(s) is strictly prohibited and may be unlawful. If you are not the intended recipient, please notify the sender by replying to this message and then permanently delete it from your system. You are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. Cross Match Technologies, Inc., DigitalPersona and the DigitalPersona logos are registered trademarks or trademarks of Cross Match Technologies, Inc and DigitalPersona, Inc. in the United States and other countries. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: On Book Update, FM 12 deleting networked files created in FM 9
I have seen this with earlier versions of FM, and it is not FMs fault, but Microsofts. With Windows 7, they changed how handshaking is done between computers. I will send you offlist the remedy. Grant - On October 23, 2014 at 7:59 AM Stephen OBrien sobr...@innovmetric.com wrote: Hi, This FM 12 problem is explained clearly by a posting by Veronica Kutt of Front Runner Training (I have the identical problem of files being deleted on book update, still occurs with latest patch): FrameMaker 12 seems to be deleting files from their network drive during the Update Book function, not just the file itself, but the backup version too. FrameMaker 10 files had been opened and re-saved as FrameMaker 12. Then, in a subsequent update of the book file, FM reported that it could not find a certain file, and the icon for that file in the book file turned into a question mark. On inspection of the folder that should contain the file, the file was gone, as was the .backup.fm version of the file. It is my assumption that this problem occurred during a book update, although it is remotely possible that the problem occurred while saving the files from Frame 10 to Frame 12. Have you seen this? Thanks, Stephen OBRIEN Coordonnateur de la qualit documentaire et rdacteur technique senior | Quality Coordinator for Documentation and Senior Technical Writer InnovMetric Logiciels | Software sobr...@innovmetric.com T (1) 418.688.2061 F (1) 418.688.3001 AVIS DE CONFIDENTIALIT/CONFIDENTIALITY NOTICE: Ce message peut contenir des renseignements confidentiels appartenant exclusivement InnovMetric Logiciels inc. ou ses filiales. Si vous n’tes pas le destinataire indiqu dans ce message (ou responsable de livrer ce message la personne indique ou prvue) ou si vous pensez que ce message vous a t adress par erreur, vous ne pouvez pas utiliser ou reproduire ce message, ni le livrer quelqu’un d’autre. Dans ce cas, veuillez le retourner l’expditeur et le dtruire. Proprietary confidential information belonging to InnovMetric Software Inc. and its affiliates may be contained in this message. If you are not a recipient indicated or intended in this message (or responsible for delivering this message to such a person), or you think for any reason that this message may have been addressed to you by mistake, you may not use or copy this message, or deliver it to anyone else. In which case, notify the sender and destroy the e-mail. ___ You are currently subscribed to framers as gr...@hedgewizard.net. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/grant%40hedgewizard.net Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Problem with auto numbering Figures and Tables
Pardon my asking some questions that you may already have looked at: 1. Did you mean that you want the figure number to depend the previous figure number _and_ previous table number (and vice versa)? I am not sure how that works. If independent, meaning Figure X is followed by Figure X+1, regardless of any intervening tables, then as I understand, each type of item (i.e. table and figure) has its independent counter ... so the table counter paragraph number will be taken from the previous table, for example. As long as the following is true: 2. Have you verified that _each_ chapter file (I am assuming it is a separate .fm file) has its File-Numbering-Paragraph check-box value set to Continue Numbering From Previous Paragraph In Book? I am not sure if the above is the specific cause of the problem you have though. Z From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Thomas Scalise Sent: Thursday, October 23, 2014 7:26 AM To: framers@lists.frameusers.com Subject: Problem with auto numbering Figures and Tables Esteemed colleagues, I am running Frame 11.0.2.384 on Windows 7 Professional. I have a book with 5 chapters that contain figures and/or tables. The book pages are numbered consecutively from 1 to 60+. Since I am not using folio page numbering, I want the Figures and Tables to be numbered consecutively as they appear in the book. I cannot get the numbering to work. It resets to zero in each chapter. I have created books like this before with no problems. This book is a problem child. I assume that there is some hidden misstep but I am at a loss. Any suggestions and advice would be appreciated. Thanks in advance for your help. Tom Scalise Manager, Technical Documentation Cross Match Technologies, Inc. 3950 RCA Boulevard, Suite 5001 Palm Beach Gardens, FL 33410 U.S.A. T +1 561 622 5416 F +1 561 622 9938 thomas.scal...@crossmatch.commailto:thomas.scal...@crossmatch.com [cid:image001.jpg@01CFEE95.D6148300]http://www.crossmatch.com/ This message, including any attachments, may contain confidential, proprietary, inside and/or legally privileged information. Any distribution or use of this communication by anyone other than the intended recipient(s) is strictly prohibited and may be unlawful. If you are not the intended recipient, please notify the sender by replying to this message and then permanently delete it from your system. You are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. Cross Match Technologies, Inc.(r) , DigitalPersona(r) and the DigitalPersona logos are registered trademarks or trademarks of Cross Match Technologies, Inc and DigitalPersona, Inc. in the United States and other countries. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Adobe customer support - problem solved.
I had a direct call from TCSSUP, and a wonderful CSR understood the problem and within 30 minutes today, had the issue resolved for my client. So, what was a useless and frustrating 8 hours for my client yesterday was resolved the way it should have been the first time today in 30 minutes, so my contact for my client is happy and appreciative. He was just flabbergasted at the landmine of Adobe Support, and it was especially eye-opening for him as he is a Sr. Support Specialist himself. I am appreciative, also, of the issue finally being resolved, but why does it have to be so difficult and take so many tries with Adobe? (and the number of offlist responses that I received to my squeaky wheel email yesterday was unreal . . . misery really does love company in this case.) Thanks to this list for being available and allowing us to use it for so many purposes, including getting the attention of Adobe support. Regards, TVB From: Tammy Van Boening [mailto:tamm...@spectrumwritingllc.com] Sent: Wednesday, October 22, 2014 3:31 PM To: 'Tammy Van Boening'; framers@lists.frameusers.com Subject: OT: Spoke to soon. Adobe customer support is back up to its shenanigans. Anyone from Adobe monitoring this list??? If anyone at Adobe is monitoring this list and reads this email, customer support would be sincerely appreciated. My client purchased a retail license for Framemaker 10. After the purchase, and installation, my client set up an Adobe account with an email and a password. My client attempted to use this email and password to access their Adobe account today. The email was from the business email of the VP of Software Development that is no longer at the company. When my client entered this email and password, a dialog opened stating that because of security issues, that a new password had to be created for the account and that an automatic email with a temporary password with the proper instructions was being sent to the email address on file for the account. Well, this obviously won't work as this email is for a person who no longer works at the company. It's now an invalid email. I got on the phone with Adobe support and Ashish stated that all I had to do was have an email sent that came from my client's address (i.e., usern...@clientcompany.com) that requested a reset of the email address for the account. We did that. Well, come to find out, now Adobe is digging in its heels saying that my client has to fill out a License Transfer form that asks for all this crap that such as the End-User ID, etc. Say what? We are NOT transferring the friggin' license. We are just trying to reset the email address for a valid account. The friggin' license is staying with the company. The company purchased the license, not the VP of Software. And Adobe is saying that this the one and only shot that we get at this, otherwise, they license becomes invalid . . . Again, my client purchased the perpetual license and it is still valid. We just need to change the email address on the account. Any advice from anyone on this list? I swear to G_D that Adobe Customer Support is an oxymoron and exists only to hassle, harangue and just plain hack off its customer base. TIA, TVB From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Tammy Van Boening Sent: Wednesday, October 22, 2014 11:06 AM To: framers@lists.frameusers.com Subject: OT: OMG . . . Wonderful customer service from Adobe OK, So, I will be the first to admit that I will one of the squeakiest wheels around on this list when it comes to getting lousy customer support from Adobe, but this time, I felt that, in all fairness, it would also be appropriate to send a shout out when it turned out to be great customer service. I have a long time client that I got set up with Adobe Framemaker. Long time client went through a major reorganization and tons of layoffs since March of this year. My contact there, the long time VP of SW Development, was one of the folks who got the ax. This VP had purchased a retail license for FM, and had set up the Adobe account with his credentials (email and password). When he got the ax, all the information about the purchase (serial number, Adobe account information, etc.) was never kept track of, and the two machines on which he had installed FM got wiped BEFORE deactivating FM. Yea, right. Well, long time client wanted to get set back up again with FM, get an account reactivated, get the activation back for FM. . . and being Adobe novices, it was a landmine for them. They didn't even know where to begin and reached out to me. Well, I haven't had to deal with Adobe support in a while (knock on wood) and I quickly found out that the rules for phone support have changed . . . even the phone number that was readily available for installation and activation questions is no longer available after 90 days from installation and you are forced to chat.
Re: Adobe customer support - problem solved.
To avoid problems like that, companies should keep central records of all software licenses, make sure that the software is licensed to the company, not to an individual employee, and verify that the contact information is not a personal email that might be deleted if the person who registered the software leaves the company. At my last job I had a file with license information that was very helpful on a few occasions when Adobe mistakenly believed that products were out of support. On Thu, Oct 23, 2014 at 12:34 PM, Tammy Van Boening tamm...@spectrumwritingllc.com wrote: I am appreciative, also, of the issue finally being resolved, but why does it have to be so difficult and take so many tries with Adobe? ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Frame 9 Crashing - Can't Create PDFs
Alison... He's referring to the Console window, the contents of which are written to the file, consfile.txt. On FM9 this file is at .. %appdata%\Adobe\FrameMaker\9\consfile.txt Note that the content of this file is wiped out each time you restart FM, so if you want to see if any messages were written there, be sure to do it before restarting FM after a crash. Cheers, ...scott Scott Prentice Leximation, Inc. www.leximation.com +1.415.485.1892 On 10/23/14 10:08 AM, Craig, Alison wrote: Wim: There is no console.txt file on my system, but there are lots of FrameLog... text files from the last couple of days. The Internal Error number sequences repeat over and over but there are 4 different versions (attached) out of 27 files. Does anyone know if a list exists that explains what the codes mean? I took the files home last night and ran 4 tests. 3 completed successfully, but I had one distiller failure. However, I was able to successfully build that PDF using Save as PDF. So it seems like it might be my files. The failure came after I changed the Conditional settings and ran the book, so I have to wonder if there is Condition issue somewhere. The only Frame crashes I ever get occur when I open the Condition pod (or tab, or whatever it's called). They don't happen all the time, but I believe this is a known issue with Frame 9. (we're supposed to be moving to Frame 12 soon...). I think I may dump a few files from the book and try building that way. See if I get the same complaint. I may also resort to reinstalling. Sigh! Alison *From:*Wim Hooghwinkel - idtp [mailto:w...@idtp.eu] *Sent:* Thursday, October 23, 2014 1:00 AM *To:* Craig, Alison *Cc:* framers@lists.frameusers.com *Subject:* Re: Frame 9 Crashing - Can't Create PDFs Does the FrameMaker log file (console.txt) give any messages? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014 http://conferences.tekom.de/tcworld14/ Closing the loop with FontoXML http://www.fontoxml.com DITA content management with DITAToo http://www.ditatoo.com tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 i...@idtp.eu mailto:i...@idtp.eu www.idtp.eu http://www.idtp.eu Op 22 okt. 2014, om 22:52 heeft Craig, Alison alison.cr...@ultrasonix.com mailto:alison.cr...@ultrasonix.com het volgende geschreven: Actually, now that I look more closely at the log file contents, it says: Stack: -dict- /d Any chance that-dict-could refer to a problem with the dictionary file? Although why, or if, this would cause a problem, I don't know. Alison *From:*Craig, Alison *Sent:*Wednesday, October 22, 2014 1:50 PM *To:*'Wim Hooghwinkel - idtp' *Cc:*framers@lists.frameusers.com mailto:framers@lists.frameusers.com *Subject:*RE: Frame 9 Crashing - Can't Create PDFs Wim: The log file just states the following. And as the program seems to crash on Chapter 1 or 2, I don't think it's an image as I haven't made any image changes in those chapters since I successfully created Review copies of the Book back in September. Alison %%[ ProductName: Distiller ]%% %%[ Error: typecheck; OffendingCommand: xshow ]%% Stack: -dict- /d %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% *From:*Wim Hooghwinkel - idtp [mailto:w...@idtp.eu] *Sent:*Wednesday, October 22, 2014 12:13 PM *To:*Craig, Alison *Cc:*framers@lists.frameusers.com mailto:framers@lists.frameusers.com *Subject:*Re: Frame 9 Crashing - Can't Create PDFs Hi Alison, this often relates to either a font issue or an image (or both). Can you check in the logfile what is just before the error message? Does the FM console give any messages (missing fonts...)? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014 http://conferences.tekom.de/tcworld14/ Closing the loop with FontoXML http://www.fontoxml.com/ DITA content management with DITAToo http://www.ditatoo.com/ tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 i...@idtp.eu mailto:i...@idtp.eu www.idtp.eu http://www.idtp.eu/ ___ You are currently subscribed to framers as s...@leximation.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/sp14%40leximation.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to
RE: Frame 9 Crashing - Can't Create PDFs
Thanks. If I have another crash - I'll look for it. Fingers crossed that I won't need it. Alison Alison Craig | Technical Documentation Lead Ultrasonix | 130-4311 Viking Way | Richmond, BC V6V 2K9 | analogicultrasound.comhttp://www.analogicultrasound.com T 604-279-8550 ext 127 | F 604-279-8559 From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott Prentice Sent: Thursday, October 23, 2014 2:14 PM To: framers@lists.frameusers.com Subject: Re: Frame 9 Crashing - Can't Create PDFs Alison... He's referring to the Console window, the contents of which are written to the file, consfile.txt. On FM9 this file is at .. %appdata%\Adobe\FrameMaker\9\consfile.txt Note that the content of this file is wiped out each time you restart FM, so if you want to see if any messages were written there, be sure to do it before restarting FM after a crash. Cheers, ...scott Scott Prentice Leximation, Inc. www.leximation.comhttp://www.leximation.com +1.415.485.1892 On 10/23/14 10:08 AM, Craig, Alison wrote: Wim: There is no console.txt file on my system, but there are lots of FrameLog... text files from the last couple of days. The Internal Error number sequences repeat over and over but there are 4 different versions (attached) out of 27 files. Does anyone know if a list exists that explains what the codes mean? I took the files home last night and ran 4 tests. 3 completed successfully, but I had one distiller failure. However, I was able to successfully build that PDF using Save as PDF. So it seems like it might be my files. The failure came after I changed the Conditional settings and ran the book, so I have to wonder if there is Condition issue somewhere. The only Frame crashes I ever get occur when I open the Condition pod (or tab, or whatever it's called). They don't happen all the time, but I believe this is a known issue with Frame 9. (we're supposed to be moving to Frame 12 soon...). I think I may dump a few files from the book and try building that way. See if I get the same complaint. I may also resort to reinstalling. Sigh! Alison From: Wim Hooghwinkel - idtp [mailto:w...@idtp.eu] Sent: Thursday, October 23, 2014 1:00 AM To: Craig, Alison Cc: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: Re: Frame 9 Crashing - Can't Create PDFs Does the FrameMaker log file (console.txt) give any messages? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014http://conferences.tekom.de/tcworld14/ Closing the loop with FontoXMLhttp://www.fontoxml.com DITA content management with DITAToohttp://www.ditatoo.com tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 i...@idtp.eumailto:i...@idtp.eu www.idtp.euhttp://www.idtp.eu Op 22 okt. 2014, om 22:52 heeft Craig, Alison alison.cr...@ultrasonix.commailto:alison.cr...@ultrasonix.com het volgende geschreven: Actually, now that I look more closely at the log file contents, it says: Stack: -dict- /d Any chance that -dict- could refer to a problem with the dictionary file? Although why, or if, this would cause a problem, I don't know. Alison From: Craig, Alison Sent: Wednesday, October 22, 2014 1:50 PM To: 'Wim Hooghwinkel - idtp' Cc: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: RE: Frame 9 Crashing - Can't Create PDFs Wim: The log file just states the following. And as the program seems to crash on Chapter 1 or 2, I don't think it's an image as I haven't made any image changes in those chapters since I successfully created Review copies of the Book back in September. Alison %%[ ProductName: Distiller ]%% %%[ Error: typecheck; OffendingCommand: xshow ]%% Stack: -dict- /d %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% From: Wim Hooghwinkel - idtp [mailto:w...@idtp.eu] Sent: Wednesday, October 22, 2014 12:13 PM To: Craig, Alison Cc: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: Re: Frame 9 Crashing - Can't Create PDFs Hi Alison, this often relates to either a font issue or an image (or both). Can you check in the logfile what is just before the error message? Does the FM console give any messages (missing fonts...)? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014http://conferences.tekom.de/tcworld14/ Closing the loop with FontoXMLhttp://www.fontoxml.com/ DITA content management with DITAToohttp://www.ditatoo.com/ tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 i...@idtp.eumailto:i...@idtp.eu www.idtp.euhttp://www.idtp.eu/ ___ You are currently subscribed to framers as s...@leximation.commailto:s...@leximation.com. Send list messages to framers@lists.frameusers.commailto:framers@lists.frameusers.com. To unsubscribe send a blank email to
Automated cross-reference format content (for reference to tables in paragraphs)
Hi, all. I was wondering if there is a way to achieve something, but I am not seeing a good (and ideally simple) way to do so. Essentially, within a body paragraph, I want to be able to say (in the middle of other text, of course): -' ... Table XX, Title of Table, ... ' when the paragraph and the table caption are on the same page, -' ... Table XX, Title of Table on Page YY, ... ' when the paragraph and the table caption are on different pages. I already have two cross-reference formats that I use for this purpose, but it is not automated. Meaning that if the paragraph and caption start out on the same page, I use the first format and the second format when they are on different pages. But, as I add and remove and delete and edit text - all normal work - in other locations of the document (typically before this reference, of course), the paragraph and caption could get separated onto different pages. And, then I have to go and find the cross-reference and switch it to the other format manually. In a long document, this is also prone to error. I have tried using only the second format exclusively, but it looks quite silly to refer to the page when the table title is right there on the same page! :( I have also tried the above and below constructs for the format, but don't like them as much - they are not useful (for similar look silly reasons) when the table caption and paragraph slide onto different pages. Because, I feel that above and below ought to refer to material on the same physical page. So, I'd love to have a way to automate this as I edit document, meaning that the format should added the on Page YY automatically if and only if they reference and the table are on different pages. All on the fly, so that I don't have to think about it! :) Any thoughts? Z P.S. Conceptually, I am also looking for another similar thing ... for adding This Page is Intentionally Blank when there is nothing on it ... but that is less critical. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Automated cross-reference format content (for reference to tables in paragraphs)
Hi Z, This could certainly be done with a script (ExtendScript for FrameMaker 10 and higher; FrameScript for all versions). You could run the script manually at the end of your editing process, or you could have it run automatically when you open or print a document, similar to when cross-references are automatically updated. Or, it could be run automatically on save. If you want to pursue this further, please send me a sample document and I will tell you what is possible and a cost. Please let me know if you have any questions or comments. Thank you very much. Rick Rick Quatro Carmen Publishing Inc. 585-366-4017 r...@frameexpert.com From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net) Sent: Thursday, October 23, 2014 8:47 PM To: framers@lists.frameusers.com Subject: Automated cross-reference format content (for reference to tables in paragraphs) Hi, all. I was wondering if there is a way to achieve something, but I am not seeing a good (and ideally simple) way to do so. Essentially, within a body paragraph, I want to be able to say (in the middle of other text, of course): -' . Table XX, Title of Table, . ' when the paragraph and the table caption are on the same page, -' . Table XX, Title of Table on Page YY, . ' when the paragraph and the table caption are on different pages. I already have two cross-reference formats that I use for this purpose, but it is not automated. Meaning that if the paragraph and caption start out on the same page, I use the first format and the second format when they are on different pages. But, as I add and remove and delete and edit text - all normal work - in other locations of the document (typically before this reference, of course), the paragraph and caption could get separated onto different pages. And, then I have to go and find the cross-reference and switch it to the other format manually. In a long document, this is also prone to error. I have tried using only the second format exclusively, but it looks quite silly to refer to the page when the table title is right there on the same page! :( I have also tried the above and below constructs for the format, but don't like them as much - they are not useful (for similar look silly reasons) when the table caption and paragraph slide onto different pages. Because, I feel that above and below ought to refer to material on the same physical page. So, I'd love to have a way to automate this as I edit document, meaning that the format should added the on Page YY automatically if and only if they reference and the table are on different pages. All on the fly, so that I don't have to think about it! :) Any thoughts? Z P.S. Conceptually, I am also looking for another similar thing . for adding This Page is Intentionally Blank when there is nothing on it . but that is less critical. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Frame 9 Crashing - Can't Create PDFs
Wim: There is no console.txt file on my system, but there are lots of FrameLog? text files from the last couple of days. The Internal Error number sequences repeat over and over but there are 4 different versions (attached) out of 27 files. Does anyone know if a list exists that explains what the codes mean? I took the files home last night and ran 4 tests. 3 completed successfully, but I had one distiller failure. However, I was able to successfully build that PDF using Save as PDF. So it seems like it might be my files. The failure came after I changed the Conditional settings and ran the book, so I have to wonder if there is Condition issue somewhere. The only Frame crashes I ever get occur when I open the Condition pod (or tab, or whatever it?s called). They don?t happen all the time, but I believe this is a known issue with Frame 9. (we?re supposed to be moving to Frame 12 soon?). I think I may dump a few files from the book and try building that way. See if I get the same complaint. I may also resort to reinstalling. Sigh! Alison From: Wim Hooghwinkel - idtp [mailto:w...@idtp.eu] Sent: Thursday, October 23, 2014 1:00 AM To: Craig, Alison Cc: framers at lists.frameusers.com Subject: Re: Frame 9 Crashing - Can't Create PDFs Does the FrameMaker log file (console.txt) give any messages? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014<http://conferences.tekom.de/tcworld14/> Closing the loop with FontoXML<http://www.fontoxml.com> DITA content management with DITAToo<http://www.ditatoo.com> tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 info at idtp.eu<mailto:info at idtp.eu> www.idtp.eu<http://www.idtp.eu> Op 22 okt. 2014, om 22:52 heeft Craig, Alison mailto:Alison.Craig at ultrasonix.com>> het volgende geschreven: Actually, now that I look more closely at the log file contents, it says: Stack: -dict- /d Any chance that -dict- could refer to a problem with the dictionary file? Although why, or if, this would cause a problem, I don?t know. Alison From: Craig, Alison Sent: Wednesday, October 22, 2014 1:50 PM To: 'Wim Hooghwinkel - idtp' Cc: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com> Subject: RE: Frame 9 Crashing - Can't Create PDFs Wim: The log file just states the following. And as the program seems to crash on Chapter 1 or 2, I don?t think it?s an image as I haven?t made any image changes in those chapters since I successfully created Review copies of the Book back in September. Alison %%[ ProductName: Distiller ]%% %%[ Error: typecheck; OffendingCommand: xshow ]%% Stack: -dict- /d %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% From: Wim Hooghwinkel - idtp [mailto:w...@idtp.eu] Sent: Wednesday, October 22, 2014 12:13 PM To: Craig, Alison Cc: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com> Subject: Re: Frame 9 Crashing - Can't Create PDFs Hi Alison, this often relates to either a font issue or an image (or both). Can you check in the logfile what is just before the error message? Does the FM console give any messages (missing fonts?)? Vriendelijke groet / Kind regards, Wim Hooghwinkel November 11-13 TcWorld 2014<http://conferences.tekom.de/tcworld14/> Closing the loop with FontoXML<http://www.fontoxml.com/> DITA content management with DITAToo<http://www.ditatoo.com/> tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @ien2013 info at idtp.eu<mailto:info at idtp.eu> www.idtp.eu<http://www.idtp.eu/> -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20141023/1b2374bb/attachment.html> -- next part -- An embedded and charset-unspecified text was scrubbed... Name: FrameLog_14.10.22_17.51.28.txt URL: <http://lists.frameusers.com/pipermail/framers/attachments/20141023/1b2374bb/attachment.txt> -- next part -- An embedded and charset-unspecified text was scrubbed... Name: FrameLog_14.10.21_12.15.06.txt URL: <http://lists.frameusers.com/pipermail/framers/attachments/20141023/1b2374bb/attachment-0001.txt> -- next part -- An embedded and charset-unspecified text was scrubbed... Name: FrameLog_14.10.22_17.49.33.txt URL: <http://lists.frameusers.com/pipermail/framers/attachments/20141023/1b2374bb/attachment-0002.txt> -- next part -- An embedded and charset-unspecified text was scrubbed... Name: FrameLog_14.10.21_15.48.00.txt URL: <http://lists.frameusers.com/pipermail/framers/attachments/20141023/1b2374bb/attachment-0003.txt>
