Suggested workflows for single-sourcing with FrameMaker - RoboHelp + P4V
Good day everyone, For the last few years, my company has been working towards single-sourcing the documentation we create (e.g. user manuals and integrated program help) for all of our products. We have one big product and quite a few smaller products, with each one having its own user manual and integrated help. We use Adobe FrameMaker 11 and RoboHelp 10 to create and manage the content for our user manuals and integrated help respectively. We also use Perforce P4V for version control. Content typically is authored in FrameMaker first before being exported into RoboHelp as a .book file, which is then used to build our integrated help system. Currently, half of our smaller products are single-sourced while the rest are curated by hand. We'd eventually like to have all of our products be single-sourced. However, even with the products that are already single-sourced, we're having some issues with how our authoring software interacts with our version-control software. We've also had problems converting back and forth between .FM and .MIF formats. My question here is two-fold. First, what is a good workflow(s) for single-sourcing content using FrameMaker, RoboHelp, and version control software? Second, are there are other tools that we could use for such a workflow? For instance, there's been some consideration about switching from FrameMaker to MadCap Flare. What is MadCap Flare better at doing than FM for single-sourcing? What can be done to convert from using FM to MadCap Flare? What would be potentially lost in doing such a switch? We've also been considering switch to the Adobe Creative Cloud, but before we make a decision one way or another, we'd like to nail these details down. Any and all insight would be greatly appreciated. If further details are required, I'd be happy to give them to the best of my ability. -- Spencer C. Huff Corporate Communications Specialist TerraSim, Inc. (412) 232-3646 x 23 One Gateway Center, Suite 2050 (412) 232-3649 (Fax) 420 Fort Duquesne Blvd s...@terrasim.com Pittsburgh, PA 15222http://www.terrasim.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: RoboHelp or Frame to confluence
If I had to do it, and I'd *strongly *resist because Confluence isn't really built to do this at the level most of us would like... I'd save from Frame to Word or RTF and import the Word file as a Confluence page(s). You could then export the corrected pages to either Word or PDF and bring them back in or input the changes manuall. A step better, but still a PITA, would be to output from Frame to PDF or Word and save those files as attachments to a Confluence page. Getting the comments and changes cut in in Acrobat or Word with Track Changes would be worlds better than using Confluence to track changes. Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Fri, Jan 2, 2015 at 1:17 PM, gill6...@comcast.net wrote: Happy New Year everyone! I am using Structured Frame and doing DITA in Tech Comm Suite 5. Some of my SMEs want to proofread everything in Confluence. What is the best method/format to export from Frame or Robohelp to Confluence? Thanks Gillian ___ You are currently subscribed to framers as art.campb...@gmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: RoboHelp or Frame to confluence
I find Confluence vastly superior to using Word's track changes or PDF comments, though it can't integrate with FrameMaker (or Flare) directly. FrameMaker Word Confluence is the best kludge I've found. https://answers.atlassian.com/questions/19789/converting-from-framemaker-to-confluence-4 Confluence's Word import has a bunch of bugs Atlassian apparently will never fix: https://jira.atlassian.com/browse/OFFCONN-53 https://jira.atlassian.com/browse/OFFCONN-54 https://jira.atlassian.com/browse/OFFCONN-56 However, if you're just putting it on Confluence for feedback from SMEs, maybe those won't matter. The feature that splits the Word document into multiple pages based on headings works only if you use the default Word heading style names. On Fri, Jan 2, 2015 at 10:17 AM, gill6...@comcast.net wrote: I am using Structured Frame and doing DITA in Tech Comm Suite 5. Some of my SMEs want to proofread everything in Confluence. What is the best method/format to export from Frame or Robohelp to Confluence? ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Page count even or no
For our main user manuals and training guides, the PDFs are set up just like a regular book, with odd/even layouts and an even number of pages. I use roman numerals for the front material. As for the odd/even layouts, our design doesn't include a scholar's margin, so it really just affects the headers/footers - and shouldn't affect on-screen viewing to much. We feel that while some users will view these books on-line, many users will print these books and design them accordingly. We also have minor documents that are typically attached to a knowledge base article. Most of these do not have a ToC and are single-file documents. For these documents I omit blank pages and there is no front material. Michael Norton | Technical Writer ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Suggested workflows for single-sourcing with FrameMaker - RoboHelp + P4V
Source control *should not* be relevant to single-sourcing except insofar as you might automate builds with scripts. I've never had a problem using .fm files with source control. If you're converting to .mif on the theory that P4 requires it, that's not true. I did not find RoboHelp 9 at all source-control friendly. It was hard or impossible to identify exactly which files were source that needed to be under control and which were generated that should not be. Just opening and closing a project without making any changes updated a slew of files. Easy source control configuration was a minor benefit of switching from RoboHelp to ePublisher Pro. Basically there was just one file that defined the project plus maybe one other file if you used a certain optional feature. At least with FrameMaker 10 and RoboHelp 9, Adobe had not properly documented how to link FrameMaker source to a RoboHelp project so that you don't need to do anything in RoboHelp except configure the output settings. I documented that for my own purposes and created and documented a sample product for future reference: http://lauriston.com/fm10_link_to_rh9.zip All else being equal I'll take FrameMaker over Flare for the WYSIWYG preview of PDF output while writing and editing. On Fri, Jan 2, 2015 at 3:18 PM, Spencer Huff s...@terrasim.com wrote: Good day everyone, For the last few years, my company has been working towards single-sourcing the documentation we create (e.g. user manuals and integrated program help) for all of our products. We have one big product and quite a few smaller products, with each one having its own user manual and integrated help. We use Adobe FrameMaker 11 and RoboHelp 10 to create and manage the content for our user manuals and integrated help respectively. We also use Perforce P4V for version control. Content typically is authored in FrameMaker first before being exported into RoboHelp as a .book file, which is then used to build our integrated help system. Currently, half of our smaller products are single-sourced while the rest are curated by hand. We'd eventually like to have all of our products be single-sourced. However, even with the products that are already single-sourced, we're having some issues with how our authoring software interacts with our version-control software. We've also had problems converting back and forth between .FM and .MIF formats. My question here is two-fold. First, what is a good workflow(s) for single-sourcing content using FrameMaker, RoboHelp, and version control software? Second, are there are other tools that we could use for such a workflow? For instance, there's been some consideration about switching from FrameMaker to MadCap Flare. What is MadCap Flare better at doing than FM for single-sourcing? What can be done to convert from using FM to MadCap Flare? What would be potentially lost in doing such a switch? We've also been considering switch to the Adobe Creative Cloud, but before we make a decision one way or another, we'd like to nail these details down. Any and all insight would be greatly appreciated. If further details are required, I'd be happy to give them to the best of my ability. -- Spencer C. Huff Corporate Communications Specialist TerraSim, Inc. (412) 232-3646 x 23 One Gateway Center, Suite 2050 (412) 232-3649 (Fax) 420 Fort Duquesne Blvd s...@terrasim.com Pittsburgh, PA 15222http://www.terrasim.com ___ You are currently subscribed to framers as rob...@lauriston.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/robert%40lauriston.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Setup has detected . . .
Hey Tom, At this time, I have not yet re-installed FM10 and still canNOT reinstall Acrobat 9 Pro without getting that damn popup. And remember, after clicking OK on the (Setup has detected ...) popup window, the main Acrobat setup window returns to present only a Finish button and when you click on it, the whole thing closes. No choices are presented at any time as to whether you want to install this or that. And I'm well-aware of what you said about FM pdf printing so that's not an issue. Thanks for the reply and let me know of any other ideas. -- Ken in Atlanta On Friday, January 2, 2015 10:27 PM, tom.beiswen...@emhartglass.com tom.beiswen...@emhartglass.com wrote: Ken, I had a similar problem, but with FM12. The solution was to make sure you uninstall Acrobat 9 and restart. The when you load FM make sure not to enable pdf printing. Load acrobat next. Tom Beiswenger Manager, technical training documentation Bucher Emhart Glass Sent from my iPhone On Jan 2, 2015, at 10:08 PM, Ken Poshedly poshe...@bellsouth.net wrote: I recently (earlier this week) upgraded my home platform with a new motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the recommendation of a friend who's en electrical engineer and services control systems at various industrial plants across the southeastern U.S. His house is probably wired better than any computer store. And he has helped out at various times in the past, so I trust his opinion. The C-drive partition of my hard drive is for my programs and the D-drive partition is for my data folders and files. Before doing the upgrade, I backed up (copied) everything from both the C and D drives onto my external hard drive. I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; I could find nothing about deactivating it before uninstalling it. Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial button during these tests) and it runs fine. But Acrobat 9 Pro will not install. Instead, right after the opening (splash?) screen, a popup appears with the message, Setup has detected that you already have a more functional product installed. Setup will now terminate and the OK button. I noted that when I open an existing pdf file, it displays in HTML but exactly as a pdf file. So I once more uninstalled FrameMaker 10 and even did a system restart, but with no luck. The same popup appears when I try to install Acrobat 9 and I don't know where to go from here. Is there a registry listing or something that I should edit? And if so, where and how? I understand that if all else fails, I'm looking at doing a total Windows 7 RE-install. Cripe. What a way to start the new year. ___ You are currently subscribed to framers as tom.beiswen...@emhartglass.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/tom.beiswenger%40emhartglass.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Setup has detected . . .
Ken, I had a similar problem, but with FM12. The solution was to make sure you uninstall Acrobat 9 and restart. The when you load FM make sure not to enable pdf printing. Load acrobat next. Tom Beiswenger Manager, technical training documentation Bucher Emhart Glass Sent from my iPhone On Jan 2, 2015, at 10:08 PM, Ken Poshedly poshe...@bellsouth.net wrote: I recently (earlier this week) upgraded my home platform with a new motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the recommendation of a friend who's en electrical engineer and services control systems at various industrial plants across the southeastern U.S. His house is probably wired better than any computer store. And he has helped out at various times in the past, so I trust his opinion. The C-drive partition of my hard drive is for my programs and the D-drive partition is for my data folders and files. Before doing the upgrade, I backed up (copied) everything from both the C and D drives onto my external hard drive. I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; I could find nothing about deactivating it before uninstalling it. Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial button during these tests) and it runs fine. But Acrobat 9 Pro will not install. Instead, right after the opening (splash?) screen, a popup appears with the message, Setup has detected that you already have a more functional product installed. Setup will now terminate and the OK button. I noted that when I open an existing pdf file, it displays in HTML but exactly as a pdf file. So I once more uninstalled FrameMaker 10 and even did a system restart, but with no luck. The same popup appears when I try to install Acrobat 9 and I don't know where to go from here. Is there a registry listing or something that I should edit? And if so, where and how? I understand that if all else fails, I'm looking at doing a total Windows 7 RE-install. Cripe. What a way to start the new year. ___ You are currently subscribed to framers as tom.beiswen...@emhartglass.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/tom.beiswenger%40emhartglass.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Setup has detected . . .
I recently (earlier this week) upgraded my home platform with a new motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the recommendation of a friend who's en electrical engineer and services control systems at various industrial plants across the southeastern U.S. His house is probably wired better than any computer store. And he has helped out at various times in the past, so I trust his opinion. The C-drive partition of my hard drive is for my programs and the D-drive partition is for my data folders and files. Before doing the upgrade, I backed up (copied) everything from both the C and D drives onto my external hard drive. I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; I could find nothing about deactivating it before uninstalling it. Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial button during these tests) and it runs fine. But Acrobat 9 Pro will not install. Instead, right after the opening (splash?) screen, a popup appears with the message, Setup has detected that you already have a more functional product installed. Setup will now terminate and the OK button. I noted that when I open an existing pdf file, it displays in HTML but exactly as a pdf file. So I once more uninstalled FrameMaker 10 and even did a system restart, but with no luck. The same popup appears when I try to install Acrobat 9 and I don't know where to go from here. Is there a registry listing or something that I should edit? And if so, where and how? I understand that if all else fails, I'm looking at doing a total Windows 7 RE-install. Cripe. What a way to start the new year.___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Can FrameMaker 12 run in Linux?
Ah, darn. Thanks for the info. Z -Original Message- From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf Of Robert Lauriston Sent: Friday, January 02, 2015 9:15 AM To: Syed Zaeem Hosain (syed.hos...@aeris.net); Framers Subject: Re: Can FrameMaker 12 run in Linux? Doesn't look like it, which doesn't surprise me: https://www.codeweavers.com/compatibility/search?name=framemakersearch=app: https://www.codeweavers.com/compatibility/search/?name=adobe+acrobatsearch=app On Thu, Jan 1, 2015 at 5:35 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) syed.hos...@aeris.net wrote: Has anyone successfully run FrameMaker 12 on any version/distribution of Linux? If so, which version and what did you do to make it possible? ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Can FrameMaker 12 run in Linux?
Doesn't look like it, which doesn't surprise me: https://www.codeweavers.com/compatibility/search?name=framemakersearch=app: https://www.codeweavers.com/compatibility/search/?name=adobe+acrobatsearch=app On Thu, Jan 1, 2015 at 5:35 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) syed.hos...@aeris.net wrote: Has anyone successfully run FrameMaker 12 on any version/distribution of Linux? If so, which version and what did you do to make it possible? ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Setup has detected . . .
Cripe. What a way to start the new year. Oh, I don't know. I thought that happened in Jan 2013: http://lists.frameusers.com/pipermail/framers/2013-January/027553.html ;-) I hope Tom's suggestion does the trick. Nadine ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Setup has detected . . .
Do you by any chance have Adobe Reader X or Adobe Reader XI installed? Either of these would be detected by the Acrobat 9 installer as a newer Adobe application for reading PDFs, and most likely cause it to bail out of the Acrobat installation. And FWIW, Acrobat 9 had some security issues that may or may not have been patched because version 9 is now two versions out of date. -Fred Ridder Date: Fri, 2 Jan 2015 19:38:58 -0800 From: poshe...@bellsouth.net Subject: Re: Setup has detected . . . To: tom.beiswen...@emhartglass.com CC: framers@lists.frameusers.com Hey Tom, At this time, I have not yet re-installed FM10 and still canNOT reinstall Acrobat 9 Pro without getting that damn popup. And remember, after clicking OK on the (Setup has detected ...) popup window, the main Acrobat setup window returns to present only a Finish button and when you click on it, the whole thing closes. No choices are presented at any time as to whether you want to install this or that. And I'm well-aware of what you said about FM pdf printing so that's not an issue. Thanks for the reply and let me know of any other ideas. -- Ken in Atlanta On Friday, January 2, 2015 10:27 PM, tom.beiswen...@emhartglass.com tom.beiswen...@emhartglass.com wrote: Ken, I had a similar problem, but with FM12. The solution was to make sure you uninstall Acrobat 9 and restart. The when you load FM make sure not to enable pdf printing. Load acrobat next. Tom BeiswengerManager, technical training documentationBucher Emhart GlassSent from my iPhoneOn Jan 2, 2015, at 10:08 PM, Ken Poshedly poshe...@bellsouth.net wrote: I recently (earlier this week) upgraded my home platform with a new motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the recommendation of a friend who's en electrical engineer and services control systems at various industrial plants across the southeastern U.S. His house is probably wired better than any computer store. And he has helped out at various times in the past, so I trust his opinion.The C-drive partition of my hard drive is for my programs and the D-drive partition is for my data folders and files.Before doing the upgrade, I backed up (copied) everything from both the C and D drives onto my external hard drive.I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; I could find nothing about deactivating it before uninstalling it.Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial button during these tests) and it runs fine.But Acrobat 9 Pro will not install. Instead, right after the opening (splash?) screen, a popup appears with the message, Setup has detected that you already have a more functional product installed. Setup will now terminate and the OK button.I noted that when I open an existing pdf file, it displays in HTML but exactly as a pdf file.So I once more uninstalled FrameMaker 10 and even did a system restart, but with no luck. The same popup appears when I try to install Acrobat 9 and I don't know where to go from here. Is there a registry listing or something that I should edit? And if so, where and how?I understand that if all else fails, I'm looking at doing a total Windows 7 RE-install.Cripe. What a way to start the new year.___ You are currently subscribed to framers as tom.beiswen...@emhartglass.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/tom.beiswenger%40emhartglass.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as docu...@hotmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Setup has detected . . .
Nope (to your first paragraph questions). Sent from my iPhone On Jan 2, 2015, at 11:32 PM, Fred Ridder docu...@hotmail.com wrote: Do you by any chance have Adobe Reader X or Adobe Reader XI installed? Either of these would be detected by the Acrobat 9 installer as a newer Adobe application for reading PDFs, and most likely cause it to bail out of the Acrobat installation. And FWIW, Acrobat 9 had some security issues that may or may not have been patched because version 9 is now two versions out of date. -Fred Ridder Date: Fri, 2 Jan 2015 19:38:58 -0800 From: poshe...@bellsouth.net Subject: Re: Setup has detected . . . To: tom.beiswen...@emhartglass.com CC: framers@lists.frameusers.com Hey Tom, At this time, I have not yet re-installed FM10 and still canNOT reinstall Acrobat 9 Pro without getting that damn popup. And remember, after clicking OK on the (Setup has detected ...) popup window, the main Acrobat setup window returns to present only a Finish button and when you click on it, the whole thing closes. No choices are presented at any time as to whether you want to install this or that. And I'm well-aware of what you said about FM pdf printing so that's not an issue. Thanks for the reply and let me know of any other ideas. -- Ken in Atlanta On Friday, January 2, 2015 10:27 PM, tom.beiswen...@emhartglass.com tom.beiswen...@emhartglass.com wrote: Ken, I had a similar problem, but with FM12. The solution was to make sure you uninstall Acrobat 9 and restart. The when you load FM make sure not to enable pdf printing. Load acrobat next. Tom Beiswenger Manager, technical training documentation Bucher Emhart Glass Sent from my iPhone On Jan 2, 2015, at 10:08 PM, Ken Poshedly poshe...@bellsouth.net wrote: I recently (earlier this week) upgraded my home platform with a new motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the recommendation of a friend who's en electrical engineer and services control systems at various industrial plants across the southeastern U.S. His house is probably wired better than any computer store. And he has helped out at various times in the past, so I trust his opinion. The C-drive partition of my hard drive is for my programs and the D-drive partition is for my data folders and files. Before doing the upgrade, I backed up (copied) everything from both the C and D drives onto my external hard drive. I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; I could find nothing about deactivating it before uninstalling it. Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial button during these tests) and it runs fine. But Acrobat 9 Pro will not install. Instead, right after the opening (splash?) screen, a popup appears with the message, Setup has detected that you already have a more functional product installed. Setup will now terminate and the OK button. I noted that when I open an existing pdf file, it displays in HTML but exactly as a pdf file. So I once more uninstalled FrameMaker 10 and even did a system restart, but with no luck. The same popup appears when I try to install Acrobat 9 and I don't know where to go from here. Is there a registry listing or something that I should edit? And if so, where and how? I understand that if all else fails, I'm looking at doing a total Windows 7 RE-install. Cripe. What a way to start the new year. ___ You are currently subscribed to framers as tom.beiswen...@emhartglass.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/tom.beiswenger%40emhartglass.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as docu...@hotmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
