Re: [Framers] Question About Revision History.

2019-11-26 Thread Lin Sims
That's what we do at my current employer and the employer before. The last
2 digits of the part number identify the version of the document. Each time
the document is released, the number gets incremented.

On Tue, Nov 26, 2019 at 4:17 PM techwordsmith 
wrote:

> Build it into the part number?Sent from my Verizon, Samsung Galaxy
> smartphone
>  Original message From: Richard Melanson <
> rmelan...@highresbio.com> Date: 11/26/19  11:19 AM  (GMT-05:00) To: "An
> email list for people using Adobe FrameMaker software." <
> framers@lists.frameusers.com> Subject: [Framers] Question About Revision
> History. Somewhat off topic, what does everyone think about not having a
> revision history in user manuals. My company has decided they do not want
> this in any customer facing docs. Thank you for your replies. RickRichard
> MelansonTechnical Writer|HighRes BiosolutionsT:781.932.1912x1160|
> rmelan...@highresbio.comwww.highresbio.com   This e-mail message may
> contain confidential information and may not be used by anyone but the
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Re: [Framers] Question About Revision History.

2019-11-26 Thread TW Smith
With documentation for a product that has a shelf life of 10-20 years, it's
a good idea to notify the customer of a revision because old versions of
PDFs always surface when you least expect it, and to no good end.

On Tue, Nov 26, 2019 at 12:23 PM Lin Sims  wrote:

> One of my former employers used it as a way to let readers know how
> information had changed because the document was very long and very
> technical (installing enterprise-level software). I'm not sure how much it
> helped overall, but at least if, say, what was required of the customer to
> have for hardware or already-installed software had changed, they had an
> alert to pay extra attention to that. Or if how outside-party software had
> to be configured to work with our software changed, they'd have an alert on
> that, too.
>
> We used change bars in the text itself, but that didn't tell customers HOW
> things had changed, only that they had. The revision history told them how,
> which told them what to pay attention to.
>
> On Tue, Nov 26, 2019 at 11:50 AM  wrote:
>
> > Rick,
> > Revision history is often more of a regulatory requirement than a
> > nice-to-have feature. If there are no external rules that say you must
> have
> > it, then what purpose would it serve? Maybe just to show that the
> document
> > does get updated from time-to-time?
> >
> > Ian Proudfoot
> >
> >
> >
> >
> > -Original Message-
> > From: Framers  > itp-x.co...@lists.frameusers.com> On Behalf Of Richard Melanson
> > Sent: 26 November 2019 16:20
> > To: An email list for people using Adobe FrameMaker software. <
> > framers@lists.frameusers.com>
> > Subject: [Framers] Question About Revision History.
> >
> > Somewhat off topic, what does everyone think about not having a revision
> > history in user manuals. My company has decided they do not want this in
> > any customer facing docs.
> >
> > Thank you for your replies.
> >
> > Rick
> >
> > Richard Melanson
> > Technical Writer|HighRes Biosolutions
> > T:781.932.1912x1160|rmelan...@highresbio.com
> > www.highresbio.com
> >
> > This e-mail message may contain confidential information and may not be
> > used by anyone but the intended recipient.  If you are not the intended
> > recipient, you are hereby notified that any use or dissemination of this
> > message is strictly prohibited. If you received this message in error,
> > please notify HighRes Biosolutions immediately by reply email.  Then
> delete
> > this message from your system.  Thank you.
> > ___
> >
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Re: [Framers] Question About Revision History.

2019-11-26 Thread tammyvb
I would have to take a different approach. I always include a build number/part 
number as part of my front matter for my User Guides, and it has helped 
tremendously in several key situations for some of my clients. Recently, a 
client related to me that one of their clients called to complain that the 
software wasn't working as described/did not have the functionality described 
properly and the first thing tech support did was ask them what version number 
of the guide that they were using. Turns out they were using the wrong version 
of the guide and after tech support directed to them the right version, all was 
OK.  If the guides had just the same title, but no other identifying 
information, this would have been solved much less quickly.

Just my two cents worth.

TVB




-Original Message-
From: Framers 
 On Behalf 
Of Richard Melanson
Sent: Tuesday, November 26, 2019 9:20 AM
To: An email list for people using Adobe FrameMaker software. 

Subject: [Framers] Question About Revision History.

Somewhat off topic, what does everyone think about not having a revision 
history in user manuals. My company has decided they do not want this in any 
customer facing docs. 

Thank you for your replies. 

Rick

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelan...@highresbio.com
www.highresbio.com   

This e-mail message may contain confidential information and may not be used by 
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Re: [Framers] Question About Revision History.

2019-11-26 Thread Lin Sims
One of my former employers used it as a way to let readers know how
information had changed because the document was very long and very
technical (installing enterprise-level software). I'm not sure how much it
helped overall, but at least if, say, what was required of the customer to
have for hardware or already-installed software had changed, they had an
alert to pay extra attention to that. Or if how outside-party software had
to be configured to work with our software changed, they'd have an alert on
that, too.

We used change bars in the text itself, but that didn't tell customers HOW
things had changed, only that they had. The revision history told them how,
which told them what to pay attention to.

On Tue, Nov 26, 2019 at 11:50 AM  wrote:

> Rick,
> Revision history is often more of a regulatory requirement than a
> nice-to-have feature. If there are no external rules that say you must have
> it, then what purpose would it serve? Maybe just to show that the document
> does get updated from time-to-time?
>
> Ian Proudfoot
>
>
>
>
> -Original Message-
> From: Framers  itp-x.co...@lists.frameusers.com> On Behalf Of Richard Melanson
> Sent: 26 November 2019 16:20
> To: An email list for people using Adobe FrameMaker software. <
> framers@lists.frameusers.com>
> Subject: [Framers] Question About Revision History.
>
> Somewhat off topic, what does everyone think about not having a revision
> history in user manuals. My company has decided they do not want this in
> any customer facing docs.
>
> Thank you for your replies.
>
> Rick
>
> Richard Melanson
> Technical Writer|HighRes Biosolutions
> T:781.932.1912x1160|rmelan...@highresbio.com
> www.highresbio.com
>
> This e-mail message may contain confidential information and may not be
> used by anyone but the intended recipient.  If you are not the intended
> recipient, you are hereby notified that any use or dissemination of this
> message is strictly prohibited. If you received this message in error,
> please notify HighRes Biosolutions immediately by reply email.  Then delete
> this message from your system.  Thank you.
> ___
>
> This message is from the Framers mailing list
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Re: [Framers] Question About Revision History.

2019-11-26 Thread ian.proudfoot
Rick,
Revision history is often more of a regulatory requirement than a nice-to-have 
feature. If there are no external rules that say you must have it, then what 
purpose would it serve? Maybe just to show that the document does get updated 
from time-to-time?

Ian Proudfoot




-Original Message-
From: Framers  
On Behalf Of Richard Melanson
Sent: 26 November 2019 16:20
To: An email list for people using Adobe FrameMaker software. 

Subject: [Framers] Question About Revision History.

Somewhat off topic, what does everyone think about not having a revision 
history in user manuals. My company has decided they do not want this in any 
customer facing docs. 

Thank you for your replies. 

Rick

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelan...@highresbio.com
www.highresbio.com   

This e-mail message may contain confidential information and may not be used by 
anyone but the intended recipient.  If you are not the intended recipient, you 
are hereby notified that any use or dissemination of this message is strictly 
prohibited. If you received this message in error, please notify HighRes 
Biosolutions immediately by reply email.  Then delete this message from your 
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Re: [Framers] Question About Revision History.

2019-11-26 Thread techwordsmith
Build it into the part number?Sent from my Verizon, Samsung Galaxy smartphone
 Original message From: Richard Melanson 
 Date: 11/26/19  11:19 AM  (GMT-05:00) To: "An email 
list for people using Adobe FrameMaker software." 
 Subject: [Framers] Question About Revision 
History. Somewhat off topic, what does everyone think about not having a 
revision history in user manuals. My company has decided they do not want this 
in any customer facing docs. Thank you for your replies. RickRichard 
MelansonTechnical Writer|HighRes 
BiosolutionsT:781.932.1912x1160|rmelan...@highresbio.comwww.highresbio.com   
This e-mail message may contain confidential information and may not be used by 
anyone but the intended recipient.  If you are not the intended recipient, you 
are hereby notified that any use or dissemination of this message is strictly 
prohibited. If you received this message in error, please notify HighRes 
Biosolutions immediately by reply email.  Then delete this message from your 
system.  Thank you.___This message 
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Re: [Framers] Question About Revision History.

2019-11-26 Thread Art Campbell
I think it's a waste of pixels too.

Assuming the user/customer is curious, the ReadMe or Release Notes should
answer the question. If it/they don't, then maybe... but I wouldn't ever go
more than the previous release deep.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Tue, Nov 26, 2019 at 11:20 AM Richard Melanson 
wrote:

> Somewhat off topic, what does everyone think about not having a revision
> history in user manuals. My company has decided they do not want this in
> any customer facing docs.
>
> Thank you for your replies.
>
> Rick
>
> Richard Melanson
> Technical Writer|HighRes Biosolutions
> T:781.932.1912x1160|rmelan...@highresbio.com
> www.highresbio.com
>
> This e-mail message may contain confidential information and may not be
> used by anyone but the intended recipient.  If you are not the intended
> recipient, you are hereby notified that any use or dissemination of this
> message is strictly prohibited. If you received this message in error,
> please notify HighRes Biosolutions immediately by reply email.  Then delete
> this message from your system.  Thank you.
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at
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[Framers] Question About Revision History.

2019-11-26 Thread Richard Melanson
Somewhat off topic, what does everyone think about not having a revision 
history in user manuals. My company has decided they do not want this in any 
customer facing docs. 

Thank you for your replies. 

Rick

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelan...@highresbio.com
www.highresbio.com   

This e-mail message may contain confidential information and may not be used by 
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Re: [Framers] Dotted line

2019-11-26 Thread Klaus Daube
On 25 Nov 2019 at 12:46, Doug wrote:

> I want to make a line object that uses dots.  All of the presets use
> rectangles, squares, or other blocky figures.  Does Frame support making
> lines made of round dots?

No, round dots are not supported per se. You would need to create a script 
drawing tiny 
filled circles or place characters (e.g. centered dots). The appearance depends 
of 
course of the size of the dots. To few pixels always look odd.
Real overkill to serve this demand would be to use my graphic library.
See https://www.daube.ch/docu/fmaker82.html

> For that matter, can I make a line end in a circle?  I see how to put
> arrowheads on the ends, but I'm unsure how to make a line end in an open
> or closed circle.

The best approximation is to end a line with a square, rotated by 45°.
See https://www.daube.ch/docu/files/compendium.pdf#page=188

~~
Klaus Daube Phone:  +41-44-381 37 77
Schäracher 11   Mail:   kl...@daube.ch
CH-8053 Zürich  Web:www.daube.ch


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