Restore numbering properties for Appendices in large book

2011-08-22 Thread Carol Gosnell
I have been working on a large User Guide for a software release and
concurrently have been updating the templates to coordinate with RoboHelp. I
didn't think there were any changes that would affect the numbering
properties, but suddenly, when I updated my book, all the appendices are
labeled A. No matter what I specify in the numbering dialog boxes, there is
no change. I have tried importing the Document Properties from an earlier
version where the numbering still is behaving correctly. Now I have two
non-contiguous appendices that show B, but all the rest are still A.

I am using FrameMaker 10 within TCS3. Does anyone have any suggestions?

Thanks.

*Carol Gosnell*
***Technical Writer*

*NETWITNESS* | 10700 Parkridge Blvd., 6th Floor |Reston, VA 20191

O: 571.748.4095 | M: 703.728.7202 | F: 703.651.3126
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Restore numbering properties for Appendices in large book

2011-08-22 Thread Carol Gosnell
I have been working on a large User Guide for a software release and
concurrently have been updating the templates to coordinate with RoboHelp. I
didn't think there were any changes that would affect the numbering
properties, but suddenly, when I updated my book, all the appendices are
labeled A. No matter what I specify in the numbering dialog boxes, there is
no change. I have tried importing the Document Properties from an earlier
version where the numbering still is behaving correctly. Now I have two
non-contiguous appendices that show B, but all the rest are still A.

I am using FrameMaker 10 within TCS3. Does anyone have any suggestions?

Thanks.

*Carol Gosnell*
***Technical Writer*

*NETWITNESS* | 10700 Parkridge Blvd., 6th Floor |Reston, VA 20191

O: 571.748.4095 | M: 703.728.7202 | F: 703.651.3126
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PDF Problem w/FrameMaker 10 (TechCommSuite3)

2011-06-24 Thread Carol Gosnell
We just installed the Technical Communication Suite 3, which took me from
Frame 8 to 10 and simultaneously from Acrobat Pro 9 to 10.

I updated my document templates and tried to create a PDF, but most of the
body text was replaced by a swirly symbol I have never seen before... Some
of the headings did print, but not in the correct font (Arial Narrow shows
up as something like Times).

We've checked fonts and various settings and preferences and cannot make it
work!! Has anyone else had this problem?
Any suggestions are welcome!

Thanks,

Carol
*Carol Gosnell*
***Technical Writer*

*NETWITNESS* | 10700 Parkridge Blvd., 6th Floor |Reston, VA 20191

O: 571.748.4095 | M: 703.728.7202 | F: 703.651.3126
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PDF Problem w/FrameMaker 10 (TechCommSuite3)

2011-06-24 Thread Carol Gosnell
We just installed the Technical Communication Suite 3, which took me from
Frame 8 to 10 and simultaneously from Acrobat Pro 9 to 10.

I updated my document templates and tried to create a PDF, but most of the
body text was replaced by a swirly symbol I have never seen before... Some
of the headings did print, but not in the correct font (Arial Narrow shows
up as something like Times).

We've checked fonts and various settings and preferences and cannot make it
work!! Has anyone else had this problem?
Any suggestions are welcome!

Thanks,

Carol
*Carol Gosnell*
***Technical Writer*

*NETWITNESS* | 10700 Parkridge Blvd., 6th Floor |Reston, VA 20191

O: 571.748.4095 | M: 703.728.7202 | F: 703.651.3126
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Compatibility Issues FM 8 and Windows 7

2010-09-30 Thread Carol Gosnell
Hi,

 

I recently had to upgrade my ancient Compaq PC and in the process, IT
changed my OS from XP to Windows 7. I have been happily using FM 8 on
XP for 3 years, but was willing to learn the new OS. However, shortly
after the change, I began to experience a weird phenomena in FM. When I
used my mouse to click into text and then drag over any portion of the
text to select it for editing deletion, whatever... Frame would freeze.
At that point, I tried [Esc] key, but nothing happened. The screen
grayed out, except for the little rotating circle and a dialog box
informed me that the application was unresponsive. My two options were
to wait or to close the application. I tried waiting, but it never
resolved. The only other option was to close FrameMaker and lose the
edits I had performed since the last Save.

 

I am now clicking into text and using keyboard shortcuts to select text
instead of click-and-drag, but this is difficult to remember when I'm
working. If I accidentally click-and-drag, it's 50/50 whether it will
freeze or not. Sometimes I'm lucky...

 

Has anyone else run into something like this?

 

Thanks.

 

CAROL GOSNELL

TECHNICAL WRITER

NETWITNESS | 500 Grove Street, Suite 300 | Herndon, VA 20170

O: 571.748.4095 | M: 703.728.7202 | F: 703.651.3126

 

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Compatibility Issues FM 8 and Windows 7

2010-09-29 Thread Carol Gosnell
Hi,



I recently had to upgrade my ancient Compaq PC and in the process, IT
changed my OS from XP to Windows 7. I have been happily using FM 8 on
XP for 3 years, but was willing to learn the new OS. However, shortly
after the change, I began to experience a weird phenomena in FM. When I
used my mouse to click into text and then drag over any portion of the
text to select it for editing deletion, whatever... Frame would freeze.
At that point, I tried [Esc] key, but nothing happened. The screen
grayed out, except for the little rotating circle and a dialog box
informed me that the application was unresponsive. My two options were
to wait or to close the application. I tried waiting, but it never
resolved. The only other option was to close FrameMaker and lose the
edits I had performed since the last Save.



I am now clicking into text and using keyboard shortcuts to select text
instead of click-and-drag, but this is difficult to remember when I'm
working. If I accidentally click-and-drag, it's 50/50 whether it will
freeze or not. Sometimes I'm lucky...



Has anyone else run into something like this?



Thanks.



CAROL GOSNELL

TECHNICAL WRITER

NETWITNESS | 500 Grove Street, Suite 300 | Herndon, VA 20170

O: 571.748.4095 | M: 703.728.7202 | F: 703.651.3126





Numbering Lists for book

2009-03-06 Thread Carol Gosnell
Hi, 

 

I am sure someone knows the answer to this, but it is eluding me...

 

I am numbering graphics and tables in a multi-chapter book. The project
manager would like to generate one List of Figures and one List of
Tables (sequential numbers for each list).

How do I do that? Each chapter begins the numbering anew and the only
thing I can think of is to add a chapter prefix to the autonumbering in
the paragraph tag, but I'd rather have a much simpler list.

 

Thanks in advance for your help.

 

Carol Gosnell

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Numbering Lists for book

2009-03-05 Thread Carol Gosnell
Hi, 



I am sure someone knows the answer to this, but it is eluding me...



I am numbering graphics and tables in a multi-chapter book. The project
manager would like to generate one List of Figures and one List of
Tables (sequential numbers for each list).

How do I do that? Each chapter begins the numbering anew and the only
thing I can think of is to add a chapter prefix to the autonumbering in
the paragraph tag, but I'd rather have a much simpler list.



Thanks in advance for your help.



Carol Gosnell