OT: Need contract help with RoboHelp

[Gutierrez, Dorianne]

I am struggling with setting up a rather massive Microsoft Help (chm) in 
RoboHelp from FrameMaker source files - have tried linking, importing, starting 
from scratch, importing existing project. We have Adobe Technical 
Communications Suite 3.5 (RoboHelp 9, FrameMaker 10). Context-sensitive help is 
part of the project, using a .h file of resource IDs.

I'm looking for someone interested in a short-term contract to help set up the 
project and show me where I am being so dense. If you are interested, please 
reply off-list to the e-mail address below, including a resume or summary of 
your experience and your rate. I'm sure we can figure out a way to work 
together remotely.

Thanks so much,

Dorianne Elitharp Gutierrez
Senior Technical Writer
Polaris Library Systems
PO Box 4903
Syracuse NY 13221-4903
(direct) 315-634-4519
800-272-3414
http://www.polarislibrary.comhttp://www.polarislibrary.com/
mailto:dorianne.gutier...@polarislibrary.com

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OT: Need contract help with RoboHelp

[Gutierrez, Dorianne]

I am struggling with setting up a rather massive Microsoft Help (chm) in 
RoboHelp from FrameMaker source files - have tried linking, importing, starting 
from scratch, importing existing project. We have Adobe Technical 
Communications Suite 3.5 (RoboHelp 9, FrameMaker 10). Context-sensitive help is 
part of the project, using a .h file of resource IDs.

I'm looking for someone interested in a short-term contract to help set up the 
project and show me where I am being so dense. If you are interested, please 
reply off-list to the e-mail address below, including a resume or summary of 
your experience and your rate. I'm sure we can figure out a way to work 
together remotely.

Thanks so much,

Dorianne Elitharp Gutierrez
Senior Technical Writer
Polaris Library Systems
PO Box 4903
Syracuse NY 13221-4903
(direct) 315-634-4519
800-272-3414
http://www.polarislibrary.com
mailto:dorianne.gutierrez at polarislibrary.com

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RE: Switching to RoboHelp for large-scale Frame-to-HTML Help Project

[Gutierrez, Dorianne]

Yep, I'll third that. We've had a good experience with Mif2Go - FrameMaker 8, 
about the same amount of content and conditions.

Dorianne Gutierrez
Polaris Library Systems

-Original Message-
From: Jim Owens [mailto:jow...@magma.ca] 
Sent: Thursday, December 10, 2009 3:02 PM
To: 'Tony Marek'
Cc: framers@lists.frameusers.com
Subject: Re: Switching to RoboHelp for large-scale Frame-to-HTML Help Project

I'll second that. It's well worth looking at.

(another satisified Mif2Go customer)

David Spreadbury wrote:
 Well, I will jump in and ask why not try Mif2Go. Book size doesn't matter.
 Should handle all your context sensitive requirements without a problem.
 Assistance, if needed, is an email away with usual response in 24 hours.
 Price is nice, $300/seat, compared to TCS or WWP.

   

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Switching to RoboHelp for large-scale Frame-to-HTML Help Project

[Gutierrez, Dorianne]

Yep, I'll third that. We've had a good experience with Mif2Go - FrameMaker 8, 
about the same amount of content and conditions.

Dorianne Gutierrez
Polaris Library Systems

-Original Message-
From: Jim Owens [mailto:jow...@magma.ca] 
Sent: Thursday, December 10, 2009 3:02 PM
To: 'Tony Marek'
Cc: framers at lists.frameusers.com
Subject: Re: Switching to RoboHelp for large-scale Frame-to-HTML Help Project

I'll second that. It's well worth looking at.

(another satisified Mif2Go customer)

David Spreadbury wrote:
> Well, I will jump in and ask why not try Mif2Go. Book size doesn't matter.
> Should handle all your context sensitive requirements without a problem.
> Assistance, if needed, is an email away with usual response in 24 hours.
> Price is nice, $300/seat, compared to TCS or WWP.
>
>   

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RE: FM8 benefits

[Gutierrez, Dorianne]

Vista compatibility.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rene
Stephenson
Sent: Tuesday, July 08, 2008 3:18 PM
To: FrameUsers
Subject: FM8 benefits

Hi All,

I am working up a justification for a client to move from FM 7.2 to FM
8.0. Theirs is an unstructured FM environment with a shared-file
architecture that uses a lot of text insets and condition tags and
variables. I have told them that FM 8 would greatly simplify their
condition catalog due to the use of boolean expressions to show/hide
conditions, which would eliminate a lot of their x+y tags. But, since
they already got the unlimited undo (well, more or less) in FM 7,
they're not convinced that just the boolean conditions would be
sufficient to justify the expense. I'm wondering if there's something
else I'm missing, like being able to apply conditions to a column at a
time, rather than just complete rows or text within a table cell...?
Maybe there's something better about how FM 8 handles text insets?

It would help, I think, if they were a structured shop, because it seems
most of the FM 8 benefits are targeted to the structured use of FM...but
I'm happy to be corrected!

Thanks,

 
Rene L. Stephenson
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FM8 benefits

[Gutierrez, Dorianne]

Vista compatibility.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rene
Stephenson
Sent: Tuesday, July 08, 2008 3:18 PM
To: FrameUsers
Subject: FM8 benefits

Hi All,

I am working up a justification for a client to move from FM 7.2 to FM
8.0. Theirs is an unstructured FM environment with a shared-file
architecture that uses a lot of text insets and condition tags and
variables. I have told them that FM 8 would greatly simplify their
condition catalog due to the use of boolean expressions to show/hide
conditions, which would eliminate a lot of their "x+y" tags. But, since
they already got the unlimited undo (well, more or less) in FM 7,
they're not convinced that just the boolean conditions would be
sufficient to justify the expense. I'm wondering if there's something
else I'm missing, like being able to apply conditions to a column at a
time, rather than just complete rows or text within a table cell...?
Maybe there's something better about how FM 8 handles text insets?

It would help, I think, if they were a structured shop, because it seems
most of the FM 8 benefits are targeted to the structured use of FM...but
I'm happy to be corrected!

Thanks,


Rene L. Stephenson
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FM Book to PDF issue

[Gutierrez, Dorianne]

I cannot generate a PDF from a FrameMaker 8.0 book, although I can PDF
the individual files with or without bookmarks. I am using Windows
Vista, Adobe Acrobat 8.0, Distiller 8.0, and I set the printer to Adobe
PDF before saving as PDF. The distiller tries the first file in the
book, then chokes. Any suggestions?

Thanks,
Dorianne Elitharp Gutierrez
Senior Technical Writer
Polaris Library Systems
PO Box 4903
Syracuse NY 13221-4903
(direct) 315-634-4519
800-272-3414
http://www.polarislibrary.com
mailto:[EMAIL PROTECTED]

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FM Book to PDF issue

[Gutierrez, Dorianne]

I cannot generate a PDF from a FrameMaker 8.0 book, although I can PDF
the individual files with or without bookmarks. I am using Windows
Vista, Adobe Acrobat 8.0, Distiller 8.0, and I set the printer to Adobe
PDF before saving as PDF. The distiller tries the first file in the
book, then chokes. Any suggestions?

Thanks,
Dorianne Elitharp Gutierrez
Senior Technical Writer
Polaris Library Systems
PO Box 4903
Syracuse NY 13221-4903
(direct) 315-634-4519
800-272-3414
http://www.polarislibrary.com
mailto:dorianne.gutierrez at polarislibrary.com

RE: radical revamping of techpubs

[Gutierrez, Dorianne]

Got to chime in on this interesting discussion.

Technical Writer wrote:

In a world in which dynamic online help files are rapidly replacing hard copy 
documents, it seems more useful to focus on developing a skill set that enables 
high-volume production of acceptable quality content, rather than obsessing 
over trivial (to most users) details of grammar, construction, or voice.

I see your point, but I think this is polarizing a non-issue. I don't think 
high-volume production of acceptable quality content and details of grammar, 
construction, or voice are incompatible goals. If I am hiring a technical 
writer, I want someone who can pay attention to both. In rapid development 
environments (whatever you care to call that model), there are plenty of tools 
to help automate your high-volume production. It doesn't take longer to write 
clearly and consistently. And I don't think you can safely say the majority of 
users don't care. Depends on the users. Depends on the product. Personally, I 
can blink at a few errors but when they become egregious, I think Jeez Louise, 
they can't even run a spell-checker? What other details can't this company be 
bothered with? The dynamic online help files are part of the product, and I 
start to question quality control for the whole product.

Thanks for the thoughtful discussion, everyone.

Dorianne

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Technical Writer
Sent: Friday, October 19, 2007 12:37 PM
To: [EMAIL PROTECTED]; framers@lists.frameusers.com
Subject: RE: radical revamping of techpubs


 
And I know of a CEO who used to either get there first, or let the wannabes 
struggle over the crumbs. Name of Bill Gates.
 
Quality is primarily a subjective opinion; witness the 90+% of the population 
of the planet using Windows, despite the occasional Blue Screen of Death, or 
necessary re-booting orre-installing required. Similarly, whether a product is 
crap or not is again an opinion, not an objective evaluation that can applied 
in all cases. The Debian flavor of Linux is considered the best by some, and 
the worst by some. The opinions are subjective.
 
Everyone TW wants to believe that he or she is producing quality documentation 
that creates a warm fuzzy in the user, and makes customers-for-life of the 
company that produces whatever is being documented. I simply suggest a reality 
check may be more useful.
 
If the TW is documenting software, perhaps he or she should change fields to 
one with a slower pace of life (and writing). The option is to accept the 
realities of the marketplace, and how those influence and constrain the 
production of technical documentation. In a world in which dynamic onlne help 
files are rapidly replacing hard copy documents, it seems more useful to focus 
on developing a skill set that enables high-volume production of acceptable 
quality content, rather than obsessing over trivial (to most users) details of 
grammar, construction, or voice.
 
In that direction may lie the future of TW--get it written, get it online, and 
concentrate on the Pareto principle of satisfying the needs of the majority of 
users rather than obsessing over the subjective opinions of the minority. 
 
 
 
 From: [EMAIL PROTECTED] To: [EMAIL PROTECTED]; framers@lists.frameusers.com 
 ...or similar biggies realize that time-to-market is everything,   
Time-to-market is not everything if you sacrifice quality. If you're first on 
the market but your product is crap, the fact that you were first on the market 
is irrelevant.   I know a CEO who got fired because all he cared about is 
being first on the market but his products were crap and failed often. Other 
company's that were slower to market but turned out quality products, stole 
marketshare from that company. The company almost went under until the board of 
Directors wisely fired him and put a new CEO at the helm.   -Gillian  
_
Boo! Scare away worms, viruses and so much more! Try Windows Live OneCare!
http://onecare.live.com/standard/en-us/purchase/trial.aspx?s_cid=wl_hotmailnews___


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radical revamping of techpubs

[Gutierrez, Dorianne]

Got to chime in on this interesting discussion.

Technical Writer wrote:

In a world in which dynamic online help files are rapidly replacing hard copy 
documents, it seems more useful to focus on developing a skill set that enables 
high-volume production of acceptable quality content, rather than obsessing 
over trivial (to most users) details of grammar, construction, or voice.

I see your point, but I think this is polarizing a non-issue. I don't think 
"high-volume production of acceptable quality content" and "details of grammar, 
construction, or voice" are incompatible goals. If I am hiring a technical 
writer, I want someone who can pay attention to both. In rapid development 
environments (whatever you care to call that model), there are plenty of tools 
to help automate your high-volume production. It doesn't take longer to write 
clearly and consistently. And I don't think you can safely say "the majority of 
users" don't care. Depends on the users. Depends on the product. Personally, I 
can blink at a few errors but when they become egregious, I think "Jeez Louise, 
they can't even run a spell-checker? What other details can't this company be 
bothered with?" The "dynamic online help files" are part of the product, and I 
start to question quality control for the whole product.

Thanks for the thoughtful discussion, everyone.

Dorianne

-Original Message-
From: framers-bounces+dorianne.gutierrez=polarislibrary.com at 
lists.frameusers.com 
[mailto:framers-bounces+dorianne.gutierrez=polarislibrary@lists.frameusers.com]
 On Behalf Of Technical Writer
Sent: Friday, October 19, 2007 12:37 PM
To: gflato at nanometrics.com; framers at lists.frameusers.com
Subject: RE: radical revamping of techpubs



And I know of a CEO who used to either get there first, or let the wannabes 
struggle over the crumbs. Name of Bill Gates.

Quality is primarily a subjective opinion; witness the 90+% of the population 
of the planet using Windows, despite the occasional Blue Screen of Death, or 
necessary re-booting orre-installing required. Similarly, whether a product is 
crap or not is again an opinion, not an objective evaluation that can applied 
in all cases. The Debian flavor of Linux is considered "the best" by some, and 
"the worst" by some. The opinions are subjective.

Everyone TW wants to believe that he or she is producing quality documentation 
that creates a warm fuzzy in the user, and makes customers-for-life of the 
company that produces whatever is being documented. I simply suggest a reality 
check may be more useful.

If the TW is documenting software, perhaps he or she should change fields to 
one with a slower pace of life (and writing). The option is to accept the 
realities of the marketplace, and how those influence and constrain the 
production of technical documentation. In a world in which dynamic onlne help 
files are rapidly replacing hard copy documents, it seems more useful to focus 
on developing a skill set that enables high-volume production of acceptable 
quality content, rather than obsessing over trivial (to most users) details of 
grammar, construction, or voice.

In that direction may lie the future of TW--get it written, get it online, and 
concentrate on the Pareto principle of satisfying the needs of the majority of 
users rather than obsessing over the subjective opinions of the minority. 



< From: gflato at nanometrics.com> To: tekwrytr at hotmail.com; framers at 
lists.frameusers.com> > ...or similar biggies realize that time-to-market is 
everything, > > Time-to-market is not everything if you sacrifice quality. If 
you're first on the market but your product is crap, the fact that you were 
first on the market is irrelevant. > > I know a CEO who got fired because all 
he cared about is being first on the market but his products were crap and 
failed often. Other company's that were slower to market but turned out quality 
products, stole marketshare from that company. The company almost went under 
until the board of Directors wisely fired him and put a new CEO at the helm.> > 
> -Gillian> > 
_
Boo!?Scare away worms, viruses and so much more! Try Windows Live OneCare!
http://onecare.live.com/standard/en-us/purchase/trial.aspx?s_cid=wl_hotmailnews___


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FM 8 Integration with Webworks

[Gutierrez, Dorianne]

That's great to hear, John - that's my plan exactly.
Dorianne

-Original Message-
From:
framers-bounces+dorianne.gutierrez=polarislibrary.com at lists.frameusers.c
om
[mailto:framers-bounces+dorianne.gutierrez=polarislibrary.com at lists.fram
eusers.com] On Behalf Of John Sgammato
Sent: Monday, September 10, 2007 1:54 PM
To: Stephen C. Gillespie Sr; Framers
Cc: Aodhan F. C. Richardson
Subject: RE: FM 8 Integration with Webworks

When we upgraded to FM8, we abandoned ePublisher in favor of Mif2Go and
OmniHelp. My intern is having a blast with Mif2Go; he finds it much
easier to work with than ePublisher was with FM7.2. 
john

-Original Message-
From: framers-bounces+jsgammato=imprivata@lists.frameusers.com
[mailto:framers-bounces+jsgammato=imprivata.com at lists.frameusers.com] On
Behalf Of Stephen C. Gillespie Sr
Sent: Monday, September 10, 2007 1:47 PM
To: Framers
Cc: 'Aodhan F. C. Richardson'
Subject: FM 8 Integration with Webworks

Greetings!



We are all excited about the new FM 8, and I am the first on my team to
get the upgrade.



My problem is, when I try to open and run my old (FM 7.2) WWP 8 Standard
project, I get a communication error: "The application is unable to
communicate with FrameMaker. FrameMaker was unable to generate the
specified MIF file."



Before installing FM 8, I Uninstalled FM 7.2.

Then when I got the error, I Uninstalled Webworks 8, and re-installed it
- made no diff.



Does anybody know the solution? - I looked at the FM 8 maker.ini, and
there is no API for Webworks.



Thank you.



Steve Gillespie, PMP

HR Measurements & Support, GOLDS

FedEx Express

901-434-9982




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