Converting FrameMaker Marker tags with Acrobat

[d.mossfri...@comcast.net]

Thanks Diane. Our Munich, Germany office sent me an email with the same 
correction. They found the problem Wednesday (their time) and worked on a 
solution Thursday (again, their time). Our support text inserts are now correct.

Best,

 Denise

-- Original message -- 
From: "Diane Gaskill"  

> Hi Denise, 
> 
> They FM hypertext dialog box gives the wrong information for setting up a 
> hypertext link for email. 
> It should be: message URL mailto:name at company.com 
> 
> Best, 
> Diane 
> 
> (with credit to Jeremy Griffith at Omni Systems for pointing that out on 
> January 1) 
> 
> -Original Message- 
> From: framers-bounces at lists.frameusers.com 
> [mailto:framers-bounces at lists.frameusers.com]On Behalf Of Denise L. 
> Moss-Fritch 
> Sent: Wednesday, January 07, 2009 7:46 AM 
> To: 'Art Campbell' 
> Cc: framers at lists.frameusers.com 
> Subject: RE: Converting FrameMaker Marker tags with Acrobat 
> 
> 
> Art, 
> 
> The syntax works fine as: 
> 
> message url brachyhelp at varian.com 
> 
> with Acrobat converting the complete address as an active email link. 
> 
> When the syntax includes support- as follows: 
> 
> Message url support-americas at varian.com 
> 
> Acrobat converts the link to americas at varian.com, dropping the support- 
> portion of the address. 
> 
> Best, 
> 
> Denise L. Moss-Fritch 
> 
> -Original Message- 
> From: Art Campbell [mailto:art.campbell at gmail.com] 
> Sent: Wednesday, January 07, 2009 7:29 AM 
> To: Denise L. Moss-Fritch 
> Cc: framers at lists.frameusers.com 
> Subject: Re: Converting FrameMaker Marker tags with Acrobat 
> 
> Is your string a Frame variable, or literal text with 
> brackets, or something else? 
> Do the hypertext links work in Frame? 
> 
> Art 
> 
> Art Campbell 
> art.campbell at gmail.com 
> "... In my opinion, there's nothing in this world beats a '52 
> Vincent and a redheaded girl." -- Richard Thompson 
> No disclaimers apply. 
> DoD 358 
> 
> 
> 
> On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch 
> wrote: 
> > We have run into a problem with Acrobat (v8.x) converting only part of 
> > FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for 
> > support information. In that text insert is a list of several email 
> > addresses for support of various products. A Hypertext tag was inserted 
> for 
> > each email address to convert those addresses in Acrobat so the addresses 
> > are active links. 
> > 
> > 
> > 
> > The Hypertext dialog in FrameMaker identifies Message Client as the 
> Command, 
> > with message url as the Syntax message clientname 
> > parameters. All email addresses that are single words before @ convert 
> fine. 
> > However, those email addresses that use support-@ drop the 
> support- 
> > portion of the address. 
> > 
> > 
> > 
> > How can we include the support- portion of the address when converting to 
> > Acrobat Thanks. 
> > 
> > 
> > 
> > Best, 
> > 
> > 
> > 
> > Denise L. Moss-Fritch 
> > 
> > Lead Technical Writer 
> > 
> > Varian Medical Systems 
> > 
> > ___ 
> > 
> > 
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problem install framemaker 8 trial version

[d.mossfri...@comcast.net]

I ran into the same problem (on two different computers) with the GoLive 9 
trial. I have also noted the same problem recently with a couple other Adobe 
applications. I suspect (yet cannot prove) the problem happens with Adobe's new 
serial number dialog box where you select to add a serial number or trial.

Best,

 Denise L. Moss-Fritch

-- Original message -- 
From: menchin_ela...@emc.com 

> I'm attempting to download and install the free trial version of 
> Framemaker 8 from the Adobe website. It downloads fine but during the 
> install process I am asked for a serial number. I don't have one since 
> this is a trial version. The Adobe support person I contacted first 
> suggested re-downloading the sw (didn't help, the same thing happened), 
> then said that I cannot run the trial of Frame 8 without first removing 
> Frame 7 from my system. This isn't an option; we do our documentation 
> work in Frame 7 here. I just wanted to evaluate Frame 8's conditional 
> text features to see if we want to upgrade. Does this ring true - do I 
> really need to remove Frame 7 to evaluate Frame 8? 
> 
> ___ 
> 
> 
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Framemaker classes?

[d.mossfri...@comcast.net]

Morning Dave,

If you mean the Chicago area of the Great Lakes, you might take a look at 
http://www.ledet.com/training/software/adobe/framemaker/ . Never used the 
organization, but with our prior FrameMaker trainer gone I was looking the 
other day and found this group.

Best,

 Denise L. Moss-Fritch

-- Original message -- 
From: "Dave Kerschbaum"  

> Hi all, 
> 
> I'll be leaving my current position as a lone writer in a couple weeks and 
> want to make the transition as smooth as possible for the next person in 
> this position. Does anyone know of any decent FrameMaker classes or other 
> training that might be available to a company in the Great Lakes region? 
> 
> Thanks, 
> dave. 
> ___ 
> 
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OT - Who should be responsible for proofing?

[d.mossfri...@comcast.net]

Good Day Art and Natalie,

If you are looking at only spelling and grammar, perhaps. However, the problems 
encountered at our site deal more with content (complete procedures, no link 
from the help file to an application's Help buttons, lack of option and data 
column descriptions, and more) and the structure of documents.

A couple of years ago our expert (of spelling and grammer) reviewed a 
contractor's publication and offered a couple of comments. What the expert had 
missed was the description of the software application was backwards of the 
application's actual purpose and operation.

Afraid I must say that proofing a document depends upon the purpose of that 
proofing.

Best,

 Denise L. Moss-Fritch

-- Original message -- 
From: "Art Campbell"  

> In practical terms, it should be the person who gets zinged if there's 
> a mistake and/or the person in the organization with the best spelling 
> and grammar skills. 
> 
> If you're asking a process question, I'd say no, it should never be 
> the writer because he/she has looked at the copy too much to look at 
> it with fresh eyes. 
> 
> But back in practical terms, if the writer is the best speller / 
> grammarian, he/she is likely to get stuck with the job. 
> 
> Art 
> 
> 
> 
> On 12/15/06, Natalie Bircher wrote: 
> > This is off topic, but something that we all must come across as 
> > writers. Who should be responsible for the final proofing of the 
> > documents you write? Should it ever be the writer? 

good flowchart software to use with Frame

[d.mossfri...@comcast.net]

Good Morning Beth,

I too use SmartDraw, particularly for flowcharts that include images. I had a 
problem with the shartness of images until I tried saving the SmartDraw graphic 
as a .png file and using that in FrameMaker. The resulting graphic, whether 
print or Acrobat, is great.

Best,

 Denise

Denise L. Moss-Fritch
Lead Technical Writer
Varian Medical Systems
Palo Alto, CA

-- Original message -- 
> 
> Beth Prince wrote: 
> > Hi, all, 
> > I need to make up some flowcharts to import into frame. I used 
> > SmartDraw, but when I import the SmartDraw file, it's not very clear and 
> > it does not resize well. Anyone have any suggestions?? 

links in Frame converting to PDF

[d.mossfri...@comcast.net]

Gillian,

I use a standard Marker (Marker Type: Hypertext Marker Text: message URL 
http://). We "print" a FrameMaker book to the Adobe 
PDF "printer" selection. This link to the company web site and other email 
links work fine.

Best,

 Denise L. Moss-Fritch
 Lead Technical Writer
 Varian Medical Systems
 Palo Alto, CA

-- Original message -- 
From: "Gillian Flato"  

> So I made a Hypertext link in my Frame file using Specify Named 
> Destination and Jump to Named Destination. It works fine when I make the 
> Frame file viewable. But when I print to PDF, I lose the link. What do I 
> have to do to get it to work? 
> 
> 
> Thanks, 
> 
> Gillian Flato 
> 
> Technical Writer (Software) 
> 
> NANOmetrics, Inc. 
> 
> 1550 Buckeye Dr. 
> 
> Milpitas, CA. 95035 
> 
> (408.435.9600 x 316 
> 
> 7 408.232.5911 
> 
> * gflato at nanometrics.com 
> 
> 
> 
> 
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