RE: problem install framemaker 8 trial version

2007-09-10 Thread menchin_elaine
After three calls to tech support, the issue is resolved.  The trial
version of Adobe FrameMaker 8 is not supported on Windows 2000. This is
noted in small print in the system requirements - my bad!  Although I
was misled by the first two tech support representatives I spoke with -
you certainly can run Frame 8 trial on the same system with Frame 7.

 

 

-- Original message -- 
From: [EMAIL PROTECTED] 

 I'm attempting to download and install the free trial version
of 
 Framemaker 8 from the Adobe website. It downloads fine but
during the 
 install process I am asked for a serial number. I don't have
one since 
 this is a trial version. The Adobe support person I contacted
first 
 suggested re-downloading the sw (didn't help, the same thing
happened), 
 then said that I cannot run the trial of Frame 8 without first
removing 
 Frame 7 from my system. This isn't an option; we do our
documentation 
 work in Frame 7 here. I just wanted to evaluate Frame 8's
conditional 
 text features to see if we want to upgrade. Does this ring
true - do I 
 really need to remove Frame 7 to evaluate Frame 8? 
 
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problem install framemaker 8 trial version

2007-09-07 Thread menchin_elaine
I'm attempting to download and install the free trial version of
Framemaker 8 from the Adobe website.  It downloads fine but during the
install process I am asked for a serial number.  I don't have one since
this is a trial version.  The Adobe support person I contacted first
suggested re-downloading the sw (didn't help, the same thing happened),
then said that I cannot run the trial of Frame 8 without first removing
Frame 7 from my system.  This isn't an option; we do our documentation
work in Frame 7 here.  I just wanted to evaluate Frame 8's conditional
text features to see if we want to upgrade.  Does this ring true - do I
really need to remove Frame 7 to evaluate Frame 8?

___


You are currently subscribed to Framers as [EMAIL PROTECTED]

Send list messages to [EMAIL PROTECTED]

To unsubscribe send a blank email to
[EMAIL PROTECTED]
or visit 
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Send administrative questions to [EMAIL PROTECTED] Visit
http://www.frameusers.com/ for more resources and info.