Re: [Framers] FrameMaker 2019 and the limit of Windows 10?
Hello, Since my last email on this subject, I discovered that the Adobe ExtendScript application is still a 32-bit application, and there are times when a regular file Open() function call will just error. After a great deal of investigation, we have determined the cause of the crash was due to the FrameMaker console window being closed. I have always promoted that console windows should *never* be closed as warnings are there for a reason! Regards /// Simon BUCH On 16/02/2024 13:42, r...@rickquatro.com wrote: Hi Simon, FrameMaker 2019 shipped with 32- and 64-bit versions. I don't know what version you are using, but the 64-bit version might work. Since you are using ExtendScript, an alternative approach may be to script saving each component to XML individually then use XSLT to combine them. Rick -Original Message- From: Framers On Behalf Of Simon BUCH Sent: Friday, February 16, 2024 7:20 AM To: framers@lists.frameusers.com Subject: [Framers] FrameMaker 2019 and the limit of Windows 10? Hello Framers, I have been investigating a problem reported by one of my customers. They have 1 book file containing 1554 FrameMaker documents, plus 2 FrameMaker generated documents. They have managed to publish their book file to PDF, but when they try exporting the book to XML, FrameMaker crashes badly. I have chopped the book up, and it appears that FrameMaker baulks after processing around 700 files - sometimes with Internal Error, sometimes with just hanging the app. A large number [>1400] of the FrameMaker documents contain imported by reference graphics. Even with removing the mount point of the graphics [so FrameMaker will show a gray box instead], and also with setting the View > Hide Graphics option on each file, I tried using ExtendScript to read content from each of the files, but after approximately 710 files, I received the FrameMaker warning dialog: Insufficient memory to display the dialog box. Close one or more windows and try again. i.e. Insufficient memory to display the dialog box. Close one or more windows and try again. According to Windows 10 [64-bit], the Task Manager indicates memory usage on the workstation is 3.6Gb out of an available 12.1Gb. Has anyone here experienced problems when dealing with such large book files? /// Simon BUCH ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] FrameMaker 2019 and the limit of Windows 10?
Hello Rick, Thank you for the quick response. I have checked, and I am using the 64-bit version of Adobe FrameMaker 2019. My company's software uses the Frame FDK to connect with FrameMaker. I have deliberately disabled the software "plugin" to troubleshoot the behaviour in structured mode FrameMaker, but as I can't even process all the files in the book, I suspect there is a system limit. Regards /// Simon On 16/02/2024 13:42, r...@rickquatro.com wrote: Hi Simon, FrameMaker 2019 shipped with 32- and 64-bit versions. I don't know what version you are using, but the 64-bit version might work. Since you are using ExtendScript, an alternative approach may be to script saving each component to XML individually then use XSLT to combine them. Rick -Original Message- From: Framers On Behalf Of Simon BUCH Sent: Friday, February 16, 2024 7:20 AM To: framers@lists.frameusers.com Subject: [Framers] FrameMaker 2019 and the limit of Windows 10? Hello Framers, I have been investigating a problem reported by one of my customers. They have 1 book file containing 1554 FrameMaker documents, plus 2 FrameMaker generated documents. They have managed to publish their book file to PDF, but when they try exporting the book to XML, FrameMaker crashes badly. I have chopped the book up, and it appears that FrameMaker baulks after processing around 700 files - sometimes with Internal Error, sometimes with just hanging the app. A large number [>1400] of the FrameMaker documents contain imported by reference graphics. Even with removing the mount point of the graphics [so FrameMaker will show a gray box instead], and also with setting the View > Hide Graphics option on each file, I tried using ExtendScript to read content from each of the files, but after approximately 710 files, I received the FrameMaker warning dialog: Insufficient memory to display the dialog box. Close one or more windows and try again. i.e. Insufficient memory to display the dialog box. Close one or more windows and try again. According to Windows 10 [64-bit], the Task Manager indicates memory usage on the workstation is 3.6Gb out of an available 12.1Gb. Has anyone here experienced problems when dealing with such large book files? /// Simon BUCH ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] FrameMaker 2019 and the limit of Windows 10?
Hi Simon, FrameMaker 2019 shipped with 32- and 64-bit versions. I don't know what version you are using, but the 64-bit version might work. Since you are using ExtendScript, an alternative approach may be to script saving each component to XML individually then use XSLT to combine them. Rick -Original Message- From: Framers On Behalf Of Simon BUCH Sent: Friday, February 16, 2024 7:20 AM To: framers@lists.frameusers.com Subject: [Framers] FrameMaker 2019 and the limit of Windows 10? Hello Framers, I have been investigating a problem reported by one of my customers. They have 1 book file containing 1554 FrameMaker documents, plus 2 FrameMaker generated documents. They have managed to publish their book file to PDF, but when they try exporting the book to XML, FrameMaker crashes badly. I have chopped the book up, and it appears that FrameMaker baulks after processing around 700 files - sometimes with Internal Error, sometimes with just hanging the app. A large number [>1400] of the FrameMaker documents contain imported by reference graphics. Even with removing the mount point of the graphics [so FrameMaker will show a gray box instead], and also with setting the View > Hide Graphics option on each file, I tried using ExtendScript to read content from each of the files, but after approximately 710 files, I received the FrameMaker warning dialog: Insufficient memory to display the dialog box. Close one or more windows and try again. i.e. Insufficient memory to display the dialog box. Close one or more windows and try again. According to Windows 10 [64-bit], the Task Manager indicates memory usage on the workstation is 3.6Gb out of an available 12.1Gb. Has anyone here experienced problems when dealing with such large book files? /// Simon BUCH ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
[Framers] FrameMaker 2019 and the limit of Windows 10?
Hello Framers, I have been investigating a problem reported by one of my customers. They have 1 book file containing 1554 FrameMaker documents, plus 2 FrameMaker generated documents. They have managed to publish their book file to PDF, but when they try exporting the book to XML, FrameMaker crashes badly. I have chopped the book up, and it appears that FrameMaker baulks after processing around 700 files - sometimes with Internal Error, sometimes with just hanging the app. A large number [>1400] of the FrameMaker documents contain imported by reference graphics. Even with removing the mount point of the graphics [so FrameMaker will show a gray box instead], and also with setting the View > Hide Graphics option on each file, I tried using ExtendScript to read content from each of the files, but after approximately 710 files, I received the FrameMaker warning dialog: Insufficient memory to display the dialog box. Close one or more windows and try again. i.e. Insufficient memory to display the dialog box. Close one or more windows and try again. According to Windows 10 [64-bit], the Task Manager indicates memory usage on the workstation is 3.6Gb out of an available 12.1Gb. Has anyone here experienced problems when dealing with such large book files? /// Simon BUCH ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
