OT: Acro 7 Pro dies without warning

[John Pitt]

For the archives:

Finally found a solution going through the Acrobat Windows user to user 
forum. It eventuated that I was definitely not alone, and that there is 
the same or similar thing happening with some Acro Pro 8 installations 
(which all shut down within 10 seconds without warning).

Anyway, to close the loop, here is the link to the article which 
contained my fix (solutions 2 and 4 seemed to do the trick):



John Pitt wrote:
> Thought I'd finished with my Acrobat woes -- but ... wrong!
> 
> I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a 
> couple of weeks ago. The home PC works fine now (thanks Fred!), but when 
> I run Acro 7 on the laptop, all is OK until about one minute has passed. 
> It then closes with no warning or other messages.
> 
> I have searched through the Acro user-to-user forum and the other Adobe 
> KB articles and have gone through all the possible causes in 
> "Troubleshoot system errors or freezes", but with no luck.
> 
> I suspect there is some link with system timing on the laptop, because 
> when I ran with a different login at a different client site today, it 
> died consistently within about 10 seconds!
> 
> Does anyone have any idea what is causing my problem and how to fix it?
> 
> Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 
> GHz RAM, nvidia GEForce Go 7900 GS.
> 
> jjj
> 

-- 
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au

Re: OT: Acro 7 Pro dies without warning

[John Pitt]

For the archives:

Finally found a solution going through the Acrobat Windows user to user 
forum. It eventuated that I was definitely not alone, and that there is 
the same or similar thing happening with some Acro Pro 8 installations 
(which all shut down within 10 seconds without warning).


Anyway, to close the loop, here is the link to the article which 
contained my fix (solutions 2 and 4 seemed to do the trick):




John Pitt wrote:

Thought I'd finished with my Acrobat woes -- but ... wrong!

I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a 
couple of weeks ago. The home PC works fine now (thanks Fred!), but when 
I run Acro 7 on the laptop, all is OK until about one minute has passed. 
It then closes with no warning or other messages.


I have searched through the Acro user-to-user forum and the other Adobe 
KB articles and have gone through all the possible causes in 
"Troubleshoot system errors or freezes", but with no luck.


I suspect there is some link with system timing on the laptop, because 
when I ran with a different login at a different client site today, it 
died consistently within about 10 seconds!


Does anyone have any idea what is causing my problem and how to fix it?

Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 
GHz RAM, nvidia GEForce Go 7900 GS.


jjj



--
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au
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Acro 7 Pro dies without warning

[John Pitt]

An update:

While stumbling around the web I found out how to get my system clock 
working. It now works, but ... Acro still does its disgraceful 1 minute 
exit.

jjj

John Pitt wrote:

> I'm starting to suspect that one of clients' sysadmins has set me up so 
> that the laptop is still trying to get its internal time from their server:
> 


-- 
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au

Acro 7 Pro dies without warning

[John Pitt]

Thx Dov,

I'm running the full bundled set of Norton Internet Security (I would 
prefer the tools I use on my main PC, but NIS was "free" with the 
laptop). No other anti-spyware, etc.

Over the last couple of days I've switched off everything that has even 
a remote chance of interfering with Acro, but no joy at all.

The only common thread is that my local user login consistently gives me 
about 60 seconds life of Acro; but my Administrator login, and the two I 
use at my clients' sites give me only 10 seconds. I just created a new 
user with full admin rights which also has a life of 10 seconds.

I'm starting to suspect that one of clients' sysadmins has set me up so 
that the laptop is still trying to get its internal time from their server:

My Event Viewer System log records an error against W32Time every 14 
minutes. The description reads:

"The time provider NtpClient is configured to acquire time from one or 
more time sources, however none of the sources are currently accessible. 
No attempt to contact a source will be made for 14 minutes. NtpClient 
has no source of accurate time.

"For more information, see Help and Support Center at 
http://go.microsoft.com/fwlink/events.asp.";

I chased this through, but got nowhere (reached my level of incompetence :)

Dunno if any of this rings any bells anywhere, but it has me totally foxed.

jjj


Dov Isaacs wrote:
> Quite frankly, this doesn't sound like any symptom
> that we are aware of. Although Acrobat does indeed
> work with various antivirus programs, perhaps you
> can advise as to what antivirus programs, firewalls,
> anti-adware etc. programs you may have running and
> whether temporarily disabling same solves the problem.
> Acrobat 7 does check for on-line updates at start-up
> and perhaps something you have installed is killing
> the process for doing so?!?!?
> 
>   - Dov 
> 
>> -Original Message-
>> From: John Pitt
>> Sent: Friday, November 24, 2006 3:11 AM
>> To: mark.poston at mekon.com
>> Cc: framers at lists.frameusers.com
>> Subject: Re: Acro 7 Pro dies without warning
>>
>> Mark,
>>
>> I wasn't absolutely certain that I had followed the correct 
>> procedure as you outlined -- so I reinstalled, and checked 
>> for rogue traces of old installations, etc., again.
>>
>> But it is the same story. On my home login, Acrobat dies 
>> about 60 seconds after opening; at the only client site I 
>> have visited since being afflicted, it is about 10 seconds.
>>
>> Distiller works fine -- but I can't do anything to my PDFs 
>> once they are made. And I bought 7 so I could take advantage 
>> of its ability to compile referees' reports, etc.
>>
>>
>>
>> jjj
> 
> 
> 

-- 
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au

Acro 7 Pro dies without warning

[John Pitt]

Thx Peter,

Tried switching off auto-update and tried running while disconnected. 
Neither worked for me 

Thanks anyway

jjj

Peter Gold wrote:
> Hi, John:
> 
> I haven't been following this thread closely, so apologies if this was 
> already mentioned. I had a similar problem some time ago, which I traced 
> to Acrobat invoking automatic update during the start-up sequence. The 
> Catch-22 was that if Acrobat quit during start-up, it wasn't possible to 
> turn off auto-update in Preferences...until I tried turning off my 
> Internet connection, so the auto-update couldn't contact Adobe's server. 
> This let Acrobat start, after which I turned off the auto-update option, 
> and reconnected the Internet. The problem didn't recur.
> 
> HTH
> 
> Regards,
> 
> Peter Gold
> KnowHow ProServices
> 
> John Pitt wrote:
>> Mark,
>>
>> I wasn't absolutely certain that I had followed the correct procedure 
>> as you outlined -- so I reinstalled, and checked for rogue traces of 
>> old installations, etc., again.
>>
>> But it is the same story. On my home login, Acrobat dies about 60 
>> seconds after opening; at the only client site I have visited since 
>> being afflicted, it is about 10 seconds.
>>
>> Distiller works fine -- but I can't do anything to my PDFs once they 
>> are made. And I bought 7 so I could take advantage of its ability to 
>> compile referees' reports, etc.
>>
>>
>>
>> jjj
>>
>> mark.poston at mekon.com wrote:
>>> I've not heard of this problem before.
>>>
>>> It may seem obvious but have you tried a reinstall? I presume also that
>>> you had the correct rights to install software with your account.
>>>
>>> Other than that, did you completely uninstall 5 before upgrading. I seem
>>> to remember some discussion on this previously.
>>
> 
> 
> 
> 

-- 
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au

Re: Acro 7 Pro dies without warning

[John Pitt]

An update:

While stumbling around the web I found out how to get my system clock 
working. It now works, but ... Acro still does its disgraceful 1 minute 
exit.


jjj

John Pitt wrote:

I'm starting to suspect that one of clients' sysadmins has set me up so 
that the laptop is still trying to get its internal time from their server:





--
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au
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Acro 7 Pro dies without warning

[John Pitt]

Mark,

I wasn't absolutely certain that I had followed the correct procedure as 
you outlined -- so I reinstalled, and checked for rogue traces of old 
installations, etc., again.

But it is the same story. On my home login, Acrobat dies about 60 
seconds after opening; at the only client site I have visited since 
being afflicted, it is about 10 seconds.

Distiller works fine -- but I can't do anything to my PDFs once they are 
made. And I bought 7 so I could take advantage of its ability to compile 
referees' reports, etc.



jjj

mark.poston at mekon.com wrote:
> I've not heard of this problem before.
> 
> It may seem obvious but have you tried a reinstall? I presume also that
> you had the correct rights to install software with your account.
> 
> Other than that, did you completely uninstall 5 before upgrading. I seem
> to remember some discussion on this previously.

-- 
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au

Re: Acro 7 Pro dies without warning

[John Pitt]

Thx Dov,

I'm running the full bundled set of Norton Internet Security (I would 
prefer the tools I use on my main PC, but NIS was "free" with the 
laptop). No other anti-spyware, etc.


Over the last couple of days I've switched off everything that has even 
a remote chance of interfering with Acro, but no joy at all.


The only common thread is that my local user login consistently gives me 
about 60 seconds life of Acro; but my Administrator login, and the two I 
use at my clients' sites give me only 10 seconds. I just created a new 
user with full admin rights which also has a life of 10 seconds.


I'm starting to suspect that one of clients' sysadmins has set me up so 
that the laptop is still trying to get its internal time from their server:


My Event Viewer System log records an error against W32Time every 14 
minutes. The description reads:


"The time provider NtpClient is configured to acquire time from one or 
more time sources, however none of the sources are currently accessible. 
No attempt to contact a source will be made for 14 minutes. NtpClient 
has no source of accurate time.


"For more information, see Help and Support Center at 
http://go.microsoft.com/fwlink/events.asp.";


I chased this through, but got nowhere (reached my level of incompetence :)

Dunno if any of this rings any bells anywhere, but it has me totally foxed.

jjj


Dov Isaacs wrote:

Quite frankly, this doesn't sound like any symptom
that we are aware of. Although Acrobat does indeed
work with various antivirus programs, perhaps you
can advise as to what antivirus programs, firewalls,
anti-adware etc. programs you may have running and
whether temporarily disabling same solves the problem.
Acrobat 7 does check for on-line updates at start-up
and perhaps something you have installed is killing
the process for doing so?!?!?

	- Dov 


-Original Message-
From: John Pitt
Sent: Friday, November 24, 2006 3:11 AM
To: [EMAIL PROTECTED]
Cc: framers@lists.frameusers.com
Subject: Re: Acro 7 Pro dies without warning

Mark,

I wasn't absolutely certain that I had followed the correct 
procedure as you outlined -- so I reinstalled, and checked 
for rogue traces of old installations, etc., again.


But it is the same story. On my home login, Acrobat dies 
about 60 seconds after opening; at the only client site I 
have visited since being afflicted, it is about 10 seconds.


Distiller works fine -- but I can't do anything to my PDFs 
once they are made. And I bought 7 so I could take advantage 
of its ability to compile referees' reports, etc.




jjj






--
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au
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Re: Acro 7 Pro dies without warning

[John Pitt]

Thx Peter,

Tried switching off auto-update and tried running while disconnected. 
Neither worked for me 


Thanks anyway

jjj

Peter Gold wrote:

Hi, John:

I haven't been following this thread closely, so apologies if this was 
already mentioned. I had a similar problem some time ago, which I traced 
to Acrobat invoking automatic update during the start-up sequence. The 
Catch-22 was that if Acrobat quit during start-up, it wasn't possible to 
turn off auto-update in Preferences...until I tried turning off my 
Internet connection, so the auto-update couldn't contact Adobe's server. 
This let Acrobat start, after which I turned off the auto-update option, 
and reconnected the Internet. The problem didn't recur.


HTH

Regards,

Peter Gold
KnowHow ProServices

John Pitt wrote:

Mark,

I wasn't absolutely certain that I had followed the correct procedure 
as you outlined -- so I reinstalled, and checked for rogue traces of 
old installations, etc., again.


But it is the same story. On my home login, Acrobat dies about 60 
seconds after opening; at the only client site I have visited since 
being afflicted, it is about 10 seconds.


Distiller works fine -- but I can't do anything to my PDFs once they 
are made. And I bought 7 so I could take advantage of its ability to 
compile referees' reports, etc.




jjj

[EMAIL PROTECTED] wrote:

I've not heard of this problem before.

It may seem obvious but have you tried a reinstall? I presume also that
you had the correct rights to install software with your account.

Other than that, did you completely uninstall 5 before upgrading. I seem
to remember some discussion on this previously.









--
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au
___


You are currently subscribed to Framers as [EMAIL PROTECTED]

Send list messages to [EMAIL PROTECTED]

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Acro 7 Pro dies without warning

[Peter Gold]

Hi, John:

I haven't been following this thread closely, so apologies if this was 
already mentioned. I had a similar problem some time ago, which I traced 
to Acrobat invoking automatic update during the start-up sequence. The 
Catch-22 was that if Acrobat quit during start-up, it wasn't possible to 
turn off auto-update in Preferences...until I tried turning off my 
Internet connection, so the auto-update couldn't contact Adobe's server. 
This let Acrobat start, after which I turned off the auto-update option, 
and reconnected the Internet. The problem didn't recur.

HTH

Regards,

Peter Gold
KnowHow ProServices

John Pitt wrote:
> Mark,
>
> I wasn't absolutely certain that I had followed the correct procedure 
> as you outlined -- so I reinstalled, and checked for rogue traces of 
> old installations, etc., again.
>
> But it is the same story. On my home login, Acrobat dies about 60 
> seconds after opening; at the only client site I have visited since 
> being afflicted, it is about 10 seconds.
>
> Distiller works fine -- but I can't do anything to my PDFs once they 
> are made. And I bought 7 so I could take advantage of its ability to 
> compile referees' reports, etc.
>
>
>
> jjj
>
> mark.poston at mekon.com wrote:
>> I've not heard of this problem before.
>>
>> It may seem obvious but have you tried a reinstall? I presume also that
>> you had the correct rights to install software with your account.
>>
>> Other than that, did you completely uninstall 5 before upgrading. I seem
>> to remember some discussion on this previously.
>

Re: Acro 7 Pro dies without warning

[Peter Gold]

Hi, John:

I haven't been following this thread closely, so apologies if this was 
already mentioned. I had a similar problem some time ago, which I traced 
to Acrobat invoking automatic update during the start-up sequence. The 
Catch-22 was that if Acrobat quit during start-up, it wasn't possible to 
turn off auto-update in Preferences...until I tried turning off my 
Internet connection, so the auto-update couldn't contact Adobe's server. 
This let Acrobat start, after which I turned off the auto-update option, 
and reconnected the Internet. The problem didn't recur.


HTH

Regards,

Peter Gold
KnowHow ProServices

John Pitt wrote:

Mark,

I wasn't absolutely certain that I had followed the correct procedure 
as you outlined -- so I reinstalled, and checked for rogue traces of 
old installations, etc., again.


But it is the same story. On my home login, Acrobat dies about 60 
seconds after opening; at the only client site I have visited since 
being afflicted, it is about 10 seconds.


Distiller works fine -- but I can't do anything to my PDFs once they 
are made. And I bought 7 so I could take advantage of its ability to 
compile referees' reports, etc.




jjj

[EMAIL PROTECTED] wrote:

I've not heard of this problem before.

It may seem obvious but have you tried a reinstall? I presume also that
you had the correct rights to install software with your account.

Other than that, did you completely uninstall 5 before upgrading. I seem
to remember some discussion on this previously.




___


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RE: Acro 7 Pro dies without warning

[Dov Isaacs]

Quite frankly, this doesn't sound like any symptom
that we are aware of. Although Acrobat does indeed
work with various antivirus programs, perhaps you
can advise as to what antivirus programs, firewalls,
anti-adware etc. programs you may have running and
whether temporarily disabling same solves the problem.
Acrobat 7 does check for on-line updates at start-up
and perhaps something you have installed is killing
the process for doing so?!?!?

- Dov 

> -Original Message-
> From: John Pitt
> Sent: Friday, November 24, 2006 3:11 AM
> To: [EMAIL PROTECTED]
> Cc: framers@lists.frameusers.com
> Subject: Re: Acro 7 Pro dies without warning
> 
> Mark,
> 
> I wasn't absolutely certain that I had followed the correct 
> procedure as you outlined -- so I reinstalled, and checked 
> for rogue traces of old installations, etc., again.
> 
> But it is the same story. On my home login, Acrobat dies 
> about 60 seconds after opening; at the only client site I 
> have visited since being afflicted, it is about 10 seconds.
> 
> Distiller works fine -- but I can't do anything to my PDFs 
> once they are made. And I bought 7 so I could take advantage 
> of its ability to compile referees' reports, etc.
> 
> 
> 
> jjj
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Acro 7 Pro dies without warning

[Dov Isaacs]

Quite frankly, this doesn't sound like any symptom
that we are aware of. Although Acrobat does indeed
work with various antivirus programs, perhaps you
can advise as to what antivirus programs, firewalls,
anti-adware etc. programs you may have running and
whether temporarily disabling same solves the problem.
Acrobat 7 does check for on-line updates at start-up
and perhaps something you have installed is killing
the process for doing so?!?!?

- Dov 

> -Original Message-
> From: John Pitt
> Sent: Friday, November 24, 2006 3:11 AM
> To: mark.poston at mekon.com
> Cc: framers at lists.frameusers.com
> Subject: Re: Acro 7 Pro dies without warning
> 
> Mark,
> 
> I wasn't absolutely certain that I had followed the correct 
> procedure as you outlined -- so I reinstalled, and checked 
> for rogue traces of old installations, etc., again.
> 
> But it is the same story. On my home login, Acrobat dies 
> about 60 seconds after opening; at the only client site I 
> have visited since being afflicted, it is about 10 seconds.
> 
> Distiller works fine -- but I can't do anything to my PDFs 
> once they are made. And I bought 7 so I could take advantage 
> of its ability to compile referees' reports, etc.
> 
> 
> 
> jjj

Re: Acro 7 Pro dies without warning

[John Pitt]

Mark,

I wasn't absolutely certain that I had followed the correct procedure as 
you outlined -- so I reinstalled, and checked for rogue traces of old 
installations, etc., again.


But it is the same story. On my home login, Acrobat dies about 60 
seconds after opening; at the only client site I have visited since 
being afflicted, it is about 10 seconds.


Distiller works fine -- but I can't do anything to my PDFs once they are 
made. And I bought 7 so I could take advantage of its ability to compile 
referees' reports, etc.




jjj

[EMAIL PROTECTED] wrote:

I've not heard of this problem before.

It may seem obvious but have you tried a reinstall? I presume also that
you had the correct rights to install software with your account.

Other than that, did you completely uninstall 5 before upgrading. I seem
to remember some discussion on this previously.


--
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au
___


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OT: Acro 7 Pro dies without warning

[John Pitt]

Thought I'd finished with my Acrobat woes -- but ... wrong!

I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a 
couple of weeks ago. The home PC works fine now (thanks Fred!), but when 
I run Acro 7 on the laptop, all is OK until about one minute has passed. 
It then closes with no warning or other messages.

I have searched through the Acro user-to-user forum and the other Adobe 
KB articles and have gone through all the possible causes in 
"Troubleshoot system errors or freezes", but with no luck.

I suspect there is some link with system timing on the laptop, because 
when I ran with a different login at a different client site today, it 
died consistently within about 10 seconds!

Does anyone have any idea what is causing my problem and how to fix it?

Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 
GHz RAM, nvidia GEForce Go 7900 GS.

jjj

-- 
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au

Acro 7 Pro dies without warning

[mark.pos...@mekon.com]

I've not heard of this problem before.

It may seem obvious but have you tried a reinstall? I presume also that
you had the correct rights to install software with your account.

Other than that, did you completely uninstall 5 before upgrading. I seem
to remember some discussion on this previously.

Cheers

Mark Poston
Mekon Ltd


-Original Message-
From: framers-bounces+mark.poston=mekon@lists.frameusers.com
[mailto:framers-bounces+mark.poston=mekon.com at lists.frameusers.com] On
Behalf Of John Pitt
Sent: 23 November 2006 11:21
To: framers at lists.frameusers.com
Subject: OT: Acro 7 Pro dies without warning

Thought I'd finished with my Acrobat woes -- but ... wrong!

I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a 
couple of weeks ago. The home PC works fine now (thanks Fred!), but when

I run Acro 7 on the laptop, all is OK until about one minute has passed.

It then closes with no warning or other messages.

I have searched through the Acro user-to-user forum and the other Adobe 
KB articles and have gone through all the possible causes in 
"Troubleshoot system errors or freezes", but with no luck.

I suspect there is some link with system timing on the laptop, because 
when I ran with a different login at a different client site today, it 
died consistently within about 10 seconds!

Does anyone have any idea what is causing my problem and how to fix it?

Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 
GHz RAM, nvidia GEForce Go 7900 GS.

jjj

-- 
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au
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RE: Acro 7 Pro dies without warning

[mark.poston]

I've not heard of this problem before.

It may seem obvious but have you tried a reinstall? I presume also that
you had the correct rights to install software with your account.

Other than that, did you completely uninstall 5 before upgrading. I seem
to remember some discussion on this previously.

Cheers

Mark Poston
Mekon Ltd


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of John Pitt
Sent: 23 November 2006 11:21
To: framers@lists.frameusers.com
Subject: OT: Acro 7 Pro dies without warning

Thought I'd finished with my Acrobat woes -- but ... wrong!

I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a 
couple of weeks ago. The home PC works fine now (thanks Fred!), but when

I run Acro 7 on the laptop, all is OK until about one minute has passed.

It then closes with no warning or other messages.

I have searched through the Acro user-to-user forum and the other Adobe 
KB articles and have gone through all the possible causes in 
"Troubleshoot system errors or freezes", but with no luck.

I suspect there is some link with system timing on the laptop, because 
when I ran with a different login at a different client site today, it 
died consistently within about 10 seconds!

Does anyone have any idea what is causing my problem and how to fix it?

Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 
GHz RAM, nvidia GEForce Go 7900 GS.

jjj

-- 
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au
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OT: Acro 7 Pro dies without warning

[John Pitt]

Thought I'd finished with my Acrobat woes -- but ... wrong!

I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a 
couple of weeks ago. The home PC works fine now (thanks Fred!), but when 
I run Acro 7 on the laptop, all is OK until about one minute has passed. 
It then closes with no warning or other messages.


I have searched through the Acro user-to-user forum and the other Adobe 
KB articles and have gone through all the possible causes in 
"Troubleshoot system errors or freezes", but with no luck.


I suspect there is some link with system timing on the laptop, because 
when I ran with a different login at a different client site today, it 
died consistently within about 10 seconds!


Does anyone have any idea what is causing my problem and how to fix it?

Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 
GHz RAM, nvidia GEForce Go 7900 GS.


jjj

--
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au
___


You are currently subscribed to Framers as [EMAIL PROTECTED]

Send list messages to [EMAIL PROTECTED]

To unsubscribe send a blank email to 
[EMAIL PROTECTED]

or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to [EMAIL PROTECTED] Visit
http://www.frameusers.com/ for more resources and info.